# Onboarding Diagnostic Baseline - FRONTDESKRECEPT

- **Grade:** RED
- **Host:** FRONTDESKRECEPT
- **Client:** Rednour Law Offices (`rednour`)
- **Collected (UTC):** 2026-05-29T19:55:43Z
- **Agent ID:** 04765560-3e8a-46e5-a507-c5f5f4ead6eb
- **Command ID:** 94966f79-74ea-4b47-98c5-6e0f33f819fa
- **Findings:** 3 critical / 4 warning / 12 info / 0 unknown

- **OS:** Microsoft Windows 11 Pro (build 26200)

---

## CRITICAL (3)

### Foreign management/remote-access agent: ScreenConnect / ConnectWise Control
- **Category:** security
- **ID:** `sec.foreign_agents.screenconnect_connectwise_control`
- A competitor RMM or unmanaged remote-access tool is present. At onboarding this is a security and control risk (a prior MSP or attacker may retain remote access). Verify it is authorized; if not, remove it.

```
program: ScreenConnect Client (1912bf3444b41a08) 26.1.24.9579
service: ScreenConnect Client (1912bf3444b41a08) (ScreenConnect Client (1912bf3444b41a08)) Running
```

### Foreign management/remote-access agent: Splashtop (SOS/Streamer)
- **Category:** security
- **ID:** `sec.foreign_agents.splashtop_sos_streamer_`
- A competitor RMM or unmanaged remote-access tool is present. At onboarding this is a security and control risk (a prior MSP or attacker may retain remote access). Verify it is authorized; if not, remove it.

```
program: Splashtop Streamer 3.8.2.0
service: SplashtopRemoteService (Splashtop? Remote Service) Running
```

### Foreign management/remote-access agent: Syncro / Kabuto
- **Category:** security
- **ID:** `sec.foreign_agents.syncro_kabuto`
- A competitor RMM or unmanaged remote-access tool is present. At onboarding this is a security and control risk (a prior MSP or attacker may retain remote access). Verify it is authorized; if not, remove it.

```
program: Syncro 1.0.201.18410
service: Syncro (Syncro) Running
```


## WARNING (4)

### OS volume is NOT encrypted with BitLocker
- **Category:** security
- **ID:** `sec.bitlocker.unencrypted`
- The operating system volume is unencrypted. Data is exposed if the disk is removed or the device is lost. Enable BitLocker and escrow the recovery key.

```
Volume=C:; ProtectionStatus=Off; EncryptionPercentage=0; KeyProtectors=
```

### 2 pending Windows updates
- **Category:** security
- **ID:** `sec.patch.pending`
- Windows Update reports pending (not installed, not hidden) updates. Some may be security updates. Approve/install on the next maintenance window.

```
Microsoft.Update.Session search IsInstalled=0 and IsHidden=0 -> 2
```

### Reboot pending
- **Category:** health
- **ID:** `health.reboot_uptime.pending`
- A reboot is pending. Pending reboots can block patches and leave the system in a half-updated state. Schedule a restart.

```
PendingFileRenameOperations
```

### 3 auto-start service(s) not running
- **Category:** health
- **ID:** `health.failed_services.stopped`
- These services are set to start automatically but are not running. Some may be benign; review for security agents, backup agents, or AV that should be running.

```
GoogleUpdaterInternalService149.0.7814.0 (Google Updater Internal Service (GoogleUpdaterInternalService149.0.7814.0)) = Stopped
GoogleUpdaterService149.0.7814.0 (Google Updater Service (GoogleUpdaterService149.0.7814.0)) = Stopped
Intel(R) TPM Provisioning Service (Intel(R) TPM Provisioning Service) = Stopped
```


## INFO (12)

### Defender active and current
- **Category:** security
- **ID:** `sec.defender.ok`
- Real-time protection on, service running, signatures current.

```
RealTimeProtectionEnabled=True; AMServiceEnabled=True; AntispywareSignatureAge=0 days; IsTamperProtected=True
```

### Defender is the only registered AV
- **Category:** security
- **ID:** `sec.av_products.defender_only`
- Only Microsoft/Windows Defender is registered in Security Center.

```
Windows Defender
```

### All firewall profiles enabled
- **Category:** security
- **ID:** `sec.firewall.ok`
- Domain, Private, and Public firewall profiles are all enabled.

```
Private=True; Domain=True; Public=True
```

### Local administrators (3)
- **Category:** security
- **ID:** `sec.local_admins.list`
- Members of the local Administrators group. Review for unexpected or unknown accounts (especially leftover MSP/vendor accounts from a prior provider).

```
FRONTDESKRECEPT\Administrator
FRONTDESKRECEPT\guru
FRONTDESKRECEPT\localadmin
```

### OS build supported: Win11 25H2
- **Category:** security
- **ID:** `sec.patch.os_supported`
- Build 26200 (Win11 25H2) is in support until 2027-10-12.

```
Microsoft Windows 11 Pro build 26200
```

### Last hotfix: KB5089549
- **Category:** security
- **ID:** `sec.patch.last_hotfix`
- Most recently installed update (from Get-HotFix; reflects CBS/MSU packages, not all cumulative metadata).

```
KB5089549 installed 2026-05-13T07:00:00Z
```

### SMBv1 disabled
- **Category:** security
- **ID:** `sec.exposure.smb1_off`
- SMBv1 server protocol is disabled.

```
EnableSMB1Protocol=False
```

### LAPS detected
- **Category:** security
- **ID:** `sec.exposure.laps_present`
- A LAPS mechanism is present.

```
Windows LAPS reg key
```

### No stability events in the last 14 days
- **Category:** health
- **ID:** `health.stability.clean`
- No unexpected shutdowns, BSODs, or disk errors logged.

```
Unexpected shutdowns (id 41)=0; Bugchecks/BSOD (id 1001)=0; Disk errors (id 7/51/153)=0
```

### Not domain-joined (workgroup)
- **Category:** health
- **ID:** `health.domain.workgroup`
- This machine is in workgroup/Azure AD only mode (Domain=WORKGROUP). No on-prem AD secure channel applies.

```
PartOfDomain=False; Domain=WORKGROUP
```

### Time service source
- **Category:** health
- **ID:** `health.time.source`
- Current Windows Time service source.

```
Source=time.windows.com,0x9
```

### No backup agent detected
- **Category:** health
- **ID:** `health.backup.none`
- No known backup agent service found. Backup expectation varies by endpoint; confirm whether this machine is supposed to have local/cloud backup and whether server-side or M365 backup covers it.

```
No matching backup service in Win32_Service
```


---

## Inventory Baseline Summary

- **Manufacturer / Model:** Dell Inc. / OptiPlex 3080
- **Serial:** DPZK1G3
- **CPU:** Intel(R) Core(TM) i5-10505 CPU @ 3.20GHz (6 cores / 12 logical)
- **RAM (GB):** 15.8
- **BIOS:** 2.34.0 (2025-12-01)
- **Chassis is laptop:** false
- **TPM present / Secure Boot:** true / ?
- **Domain joined:** false (WORKGROUP)
- **OS activation licensed:** true
- **Uptime (days):** 16.8
- **Pending reboot:** true
- **Installed software count:** 58
- **Scheduled tasks (non-MS, enabled):** 10
- **Local administrators:** FRONTDESKRECEPT\Administrator, FRONTDESKRECEPT\guru, FRONTDESKRECEPT\localadmin

### Fixed volumes

- [unlabeled] - 0 GB free of 0.1 GB (35.9%)
- [unlabeled] - 0.1 GB free of 0.8 GB (14.4%)
- [Recovery] - 0.5 GB free of 0.5 GB (97.4%)
- C: - 394 GB free of 475.5 GB (82.8%)

### Network adapters

- Realtek PCIe GbE Family Controller - IP: 192.168.10.115, fe80::b17c:c1aa:150b:e65b - DNS: 192.168.10.1 - DHCP: true

---

## Diff vs Prior Baseline

- No prior baseline found for this host. This is the first baseline.

---

_Generated by run-onboarding-diagnostic.sh (GuruRMM onboarding diagnostic, Phase 1). Raw snapshot: `FRONTDESKRECEPT-20260529T195614.json` (immutable)._