# Session Log — Sharon Shinn: ScanSnap Desktop Shortcut

## User
- **Executed by:** ClaudeTools Discord Bot (GURU-BEAST-ROG)
- **Requested by:** Mike Swanson (@azcomputerguru, via Discord) - admin
- **Role:** automation (acting on the requester's behalf)

---

## Session Summary

Mike requested that ScanSnap be checked on Sharon Shinn's computer and a desktop shortcut be created for it.

The RMM was queried to locate Sharon Shinn's machine. SP-SharonW11 was found online under client "Shinn, Sharon" (Home site). A PowerShell command was dispatched via GuruRMM to check for ScanSnap software by querying the Windows registry uninstall keys, scanning common PFU/Fujitsu install paths, and checking the Start Menu for ScanSnap entries.

ScanSnap Home v3.3.1.5 was confirmed installed at `C:\Program Files (x86)\PFU\ScanSnap`. A second registry entry for v2.20.0.3 was present pointing to `D:\`, likely a legacy/residual entry. The Start Menu shortcut at `C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ScanSnap\ScanSnap Home.lnk` was confirmed present.

A second PowerShell command copied that Start Menu shortcut to `C:\Users\Public\Desktop\ScanSnap Home.lnk`, placing it on the Public Desktop so it is visible to all user accounts on the machine. The command completed with exit 0 and confirmed the file was present at the destination.

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## Key Decisions

- Used `C:\Users\Public\Desktop\` rather than a specific user profile desktop — avoids needing to identify the logged-on user and ensures the shortcut persists across user logins.
- Copied the existing Start Menu `.lnk` file rather than creating a new shortcut from scratch — preserves the correct icon, working directory, and launch parameters already set by the ScanSnap installer.

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## Problems Encountered

None. Both commands completed successfully on first dispatch.

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## Configuration Changes

- **Created:** `C:\Users\Public\Desktop\ScanSnap Home.lnk` on SP-SharonW11 (copied from Start Menu shortcut)

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## Credentials & Secrets

None accessed or created.

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## Infrastructure & Servers

- **Agent:** SP-SharonW11
- **Agent ID:** 86de13d7-0f81-43ac-85d9-1d52855c805d
- **Client:** Shinn, Sharon (Home)
- **OS:** Windows
- **Status:** Online at time of task

---

## Commands & Outputs

**Check ScanSnap install (cmd: c9ff087a):**
```
ScanSnap Home v3.3.1.5 — C:\Program Files (x86)\PFU\ScanSnap
ScanSnap Home v2.20.0.3 — D:\ (residual/legacy entry)
Start Menu shortcut: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ScanSnap\ScanSnap Home.lnk
```

**Create desktop shortcut (cmd: 49c45691):**
```
SUCCESS: Desktop shortcut created at C:\Users\Public\Desktop\ScanSnap Home.lnk
Exit code: 0
```

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## Pending / Incomplete Tasks

None. Task complete.

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## Reference Information

- RMM agent search: `bash .claude/scripts/rmm-search.sh "Sharon Shinn"`
- ScanSnap install path: `C:\Program Files (x86)\PFU\ScanSnap\Home\`
- Main executable: `C:\Program Files (x86)\PFU\ScanSnap\Home\PfuSshMain.exe`
- Discord thread: 1517591767149580488