---
type: client
name: goldstein
display_name: Goldstein (Sheldon Goldstein)
last_compiled: 2026-07-07
compiled_by: HOWARD-HOME/claude-main
sources:
  - clients/goldstein/session-logs/2026-07/2026-07-06-howard-dallas-rmm-onboard.md
  - clients/goldstein/session-logs/2026-07/2026-07-07-howard-dallas-rdp-pro-upgrade.md
  - clients/goldstein/onboarding-baselines/DALLAS-20260706T233936.md
backlinks: []
---

# Goldstein (Sheldon Goldstein)

## Profile
- **Contract type:** Break-fix / T&M (Syncro `prepay_hours` = 0). History shows a small monthly
  recurring invoice (~$59.30) alongside occasional labor at $150/hr remote.
- **Key contacts:** Michelle Goldstein — 972-814-5677 (Dallas location); Sheldon Goldstein —
  sheldon@lawyersdallas.com; "Armory Park Location" (Tucson).
- **Billing rate:** $150/hr remote (verify onsite/emergency against Syncro).
- **Hours remaining (if prepaid):** none (break-fix).
- **Syncro customer ID:** 25307933
- **Managed devices (Syncro assets):** 1
- **Two physical locations:** Dallas, TX (Michelle) and Tucson, AZ / Armory Park (Sheldon).
  Law firm (lawyersdallas.com).

## Infrastructure

### GuruRMM
- **Client:** Goldstein — `7eed26be-4126-40a5-8414-3c0c28b9d182`
- **Sites:**
  - **Dallas** (TX) — site code `SILVER-PEAK-3739`, id `653b7e39-5e5e-4b93-b135-c70fc12ececa`
  - **Tucson** (AZ) — site code `RED-LION-9255`, id `4526ef0e-31d6-48f1-8df4-40d3a16519c1`

### Endpoints (GuruRMM agents)
| Host | Site | OS | Notes |
|---|---|---|---|
| DALLAS | Dallas | Windows 11 **Pro for Workstations** (26200; upgraded from Home 2026-07-07, MAK activated) | Lenovo Yoga Slim 7 15ILL9, serial PF570RZ0; Michelle's laptop (`Dallas\miche`); workgroup; 192.168.1.226; **RDP host enabled** (3389, NLA); enrolled 2026-07-06; agent id `36c7bbc8-504f-4b4a-8995-3b3e5cdc0f02` |
| ASUS-2024 | Dallas | Windows | Pre-existing Dallas-site agent |
| DalRes10 | Tucson | Windows | (verify role) |
| GS-Backup | Tucson | Windows | Name implies backup box (verify) |

### DALLAS endpoint detail (onboarding baseline 2026-07-06, grade AMBER)
- Intel Core Ultra 7 256V, 15.6 GB RAM; TPM + Secure Boot; BitLocker on C: 100% (RecoveryPassword + TPM).
- Public IP 99.127.21.4; private 192.168.1.226 (Intel Wi-Fi 7 BE201); DNS/gateway 192.168.1.1.
- Defender active + tamper-protected (only registered AV); all firewall profiles on; SMBv1 off; LAPS present.
- Local admins: `Dallas\Administrator`, `Dallas\miche`.

## Access
- **Remote access:** ScreenConnect (ConnectWise Control) — DALLAS session
  `29c62473-a5cb-4e94-a190-c91f05031809`, tagged Company=Goldstein / Site=Dallas. GuruRMM agent also present.
- **GuruRMM install (Dallas site):** https://rmm.azcomputerguru.com/install/SILVER-PEAK-3739
- **Vault:** (verify — no client secrets vaulted yet)

## Patterns & Known Issues
- **Multi-site under one Syncro customer** — Dallas (TX) and Tucson (Armory Park) locations map to
  two GuruRMM sites; make sure new endpoints land in the correct site (Dallas machines → `SILVER-PEAK-3739`).
- **Tucson→Dallas RDP** works over the UniFi site-to-site VPN (verified DalRes10 → 192.168.1.226:3389).
  Connect via the `RDP DALLAS` desktop shortcut on the Tucson PCs. RDP into DALLAS is single-session —
  it signs Michelle out locally.
- **DALLAS is a Modern Standby laptop and MUST stay awake to be RDP-reachable.** AC no-sleep + lid-does-
  nothing is set deliberately; if it sleeps, Tucson can't reach it. (On battery it still sleeps normally.)
- **DALLAS laptop hygiene (2026-07-06):** pending Windows updates + pending reboot; time source on
  local CMOS (not NTP); **no backup agent detected** — confirm whether this laptop needs cloud/local backup.

## Active Work
- *No open tickets.* #32490 (Dallas RDP access) **Invoiced 2026-07-07** — invoice 1650967814 ($150.00).

## History Highlights
- **2026-07-07** — Enabled Tucson→Dallas RDP: upgraded DALLAS Windows Home → Pro → **Pro for Workstations**
  (MAK activated), enabled RDP, verified 3389 from DalRes10 over the VPN, pushed `RDP DALLAS` icons to the
  Tucson desktops (DalRes10, GS-Backup). Billed 1.0h remote ($150), #32490 Invoiced. (Spanned two days —
  the Modern-Standby laptop slept before the first attempt could finish.)
- **2026-07-06** — Onboarded DALLAS (Michelle's Lenovo) to remote management: ScreenConnect installed,
  GuruRMM agent deployed into the existing Goldstein/Dallas site, onboarding diagnostic run (AMBER,
  0 critical). Ticket #32490.

## Backlinks

*(none yet)*