{ "host": "LEGALASST", "collected_at_utc": "2026-05-29T20:05:50Z", "os": { "caption": "Microsoft Windows 10 Pro", "version": "10.0.19045", "build": "19045", "install_date": "2020-10-14T20:37:24Z", "last_boot_utc": "2026-04-16T17:07:07Z", "architecture": "64-bit" }, "facts": { "builtin_admin_enabled": false, "os_eol": { "eol_date": "2025-10-14", "release": "Win10 22H2" }, "pending_updates": 1, "pending_reboot": true, "uptime_days": 43.1, "scheduled_tasks": [ { "path": "\\", "name": "Adobe Acrobat Update Task", "state": "Ready" }, { "path": "\\", "name": "Launch Adobe CCXProcess", "state": "Ready" }, { "path": "\\", "name": "MicrosoftEdgeUpdateTaskMachineCore", "state": "Ready" }, { "path": "\\", "name": "MicrosoftEdgeUpdateTaskMachineUA", "state": "Ready" }, { "path": "\\", "name": "OneDrive Per-Machine Standalone Update Task", "state": "Ready" }, { "path": "\\", "name": "OneDrive Reporting Task-S-1-5-21-1572446079-3930123124-3343558679-1001", "state": "Ready" }, { "path": "\\", "name": "OneDrive Reporting Task-S-1-5-21-1572446079-3930123124-3343558679-1002", "state": "Ready" }, { "path": "\\", "name": "OneDrive Reporting Task-S-1-5-21-1572446079-3930123124-3343558679-1009", "state": "Ready" }, { "path": "\\", "name": "OneDrive Startup Task-S-1-5-21-1572446079-3930123124-3343558679-1001", "state": "Ready" }, { "path": "\\", "name": "OneDrive Startup Task-S-1-5-21-1572446079-3930123124-3343558679-1002", "state": "Ready" }, { "path": "\\", "name": "OneDrive Startup Task-S-1-5-21-1572446079-3930123124-3343558679-1009", "state": "Ready" }, { "path": "\\", "name": "TM_Scheduled_Backup_Task", "state": "Ready" }, { "path": "\\GoogleSystem\\GoogleUpdater\\", "name": "GoogleUpdaterTaskSystem149.0.7814.0{3238CEEE-C349-45C0-BB24-92859BBE402D}", "state": "Ready" } ], "hardware": { "model": "To Be Filled By O.E.M.", "manufacturer": "To Be Filled By O.E.M.", "bios_date": "2019-05-15", "cpu_logical": 4, "bios_version": "P3.50", "cpu_cores": 4, "ram_gb": 5.9, "serial": "To Be Filled By O.E.M.", "cpu": "AMD Ryzen 3 3200G with Radeon Vega Graphics " }, "os_build": "19045", "secure_boot": false, "backup_agents": null, "autoruns_run_keys": [ { "key": "HKLM:\\Software\\Microsoft\\Windows\\CurrentVersion\\Run", "name": "SecurityHealth", "value": "C:\\Windows\\system32\\SecurityHealthSystray.exe" }, { "key": "HKLM:\\Software\\Microsoft\\Windows\\CurrentVersion\\Run", "name": "Logitech Download Assistant", "value": "C:\\Windows\\system32\\rundll32.exe C:\\Windows\\System32\\LogiLDA.dll,LogiFetch" }, { "key": "HKLM:\\Software\\WOW6432Node\\Microsoft\\Windows\\CurrentVersion\\Run", "name": "QuickFinder Scheduler", "value": "\"c:\\Program Files (x86)\\Corel\\WordPerfect Office X6\\Programs\\QFSCHD160.EXE\"" }, { "key": "HKLM:\\Software\\WOW6432Node\\Microsoft\\Windows\\CurrentVersion\\Run", "name": "SunJavaUpdateSched", "value": "\"C:\\Program Files (x86)\\Common Files\\Java\\Java Update\\jusched.exe\"" }, { "key": "HKLM:\\Software\\WOW6432Node\\Microsoft\\Windows\\CurrentVersion\\Run", "name": "Adobe CCXProcess", "value": "C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud Experience\\CCXProcess.exe" }, { "key": "HKLM:\\Software\\WOW6432Node\\Microsoft\\Windows\\CurrentVersion\\Run", "name": "Adobe Creative Cloud", "value": "\"C:\\Program Files\\Adobe\\Adobe Creative Cloud\\ACC\\Creative Cloud.exe\" --showwindow=false --onOSstartup=true" }, { "key": "HKLM:\\Software\\Microsoft\\Windows\\CurrentVersion\\RunOnce", "name": "Delete Cached Update Binary", "value": "C:\\Windows\\system32\\cmd.exe /q /c del /q \"C:\\Program Files\\Microsoft OneDrive\\Update\\OneDriveSetup.exe\"" }, { "key": "HKLM:\\Software\\Microsoft\\Windows\\CurrentVersion\\RunOnce", "name": "Delete Cached Standalone Update Binary", "value": "C:\\Windows\\system32\\cmd.exe /q /c del /q \"C:\\Program Files\\Microsoft OneDrive\\StandaloneUpdater\\OneDriveSetup.exe\"" }, { "key": "HKLM:\\Software\\Microsoft\\Windows\\CurrentVersion\\RunOnce", "name": "msedge_cleanup_{F3017226-FE2A-4295-8BDF-00C3A9A7E4C5}", "value": "\"C:\\Program Files (x86)\\Microsoft\\EdgeWebView\\Application\\148.0.3967.83\\Installer\\setup.exe\" --msedgewebview --delete-old-versions --system-level --verbose-logging --on-logon" } ], "local_users": [ { "last_logon": "", "name": "Administrator", "password_never_expires": false, "enabled": false }, { "last_logon": "2022-05-17", "name": "Ale", "password_never_expires": false, "enabled": true }, { "last_logon": "", "name": "DefaultAccount", "password_never_expires": false, "enabled": false }, { "last_logon": "2026-05-29", "name": "Emma", "password_never_expires": false, "enabled": true }, { "last_logon": "", "name": "Guest", "password_never_expires": false, "enabled": false }, { "last_logon": "2020-10-14", "name": "localadmin", "password_never_expires": false, "enabled": true }, { "last_logon": "", "name": "WDAGUtilityAccount", "password_never_expires": false, "enabled": false } ], "scheduled_tasks_count": 13, "volumes": { "drive": "C:", "size_gb": 465.1, "free_pct": 75.2, "free_gb": 349.6 }, "network_adapters": [ { "dhcp": true, "description": "Realtek PCIe GbE Family Controller", "gateway": [ "192.168.10.1" ], "mac": "70:85:C2:CD:6D:65", "ip": [ "192.168.10.213" ], "dns": [ "192.168.10.1" ] } ], "failed_autostart_services": [ { "name": "WMPNetworkSvc", "display": "Windows Media Player Network Sharing Service", "state": "Stopped" }, { "name": "GoogleUpdaterInternalService149.0.7814.0", "display": "Google Updater Internal Service (GoogleUpdaterInternalService149.0.7814.0)", "state": "Stopped" }, { "name": "GoogleUpdaterService149.0.7814.0", "display": "Google Updater Service (GoogleUpdaterService149.0.7814.0)", "state": "Stopped" } ], "stability_14d": { "unexpected_shutdowns": 0, "disk_errors": 1, "bugchecks": 0 }, "exposure": { "smb1_enabled": false, "laps_present": true, "rdp_enabled": false, "uac_enabled": true, "rdp_nla": true }, "accounts_password_never_expires": [], "installed_software": [ { "publisher": "Adobe", "name": "Adobe Acrobat (64-bit)", "version": "26.001.21483" }, { "publisher": "Adobe Inc.", "name": "Adobe Creative Cloud", "version": "6.9.1.1" }, { "publisher": "Adobe Systems Incorporated", "name": "Adobe Refresh Manager", "version": "1.8.0" }, { "publisher": "Microsoft Corporation", "name": "Copilot", "version": "148.0.3967.96" }, { "publisher": "Corel Corporation", "name": "Corel Compatibility Pack", "version": "12.4518.1018" }, { "publisher": "Eclipse Adoptium", "name": "Eclipse Temurin JDK with Hotspot 17.0.2+8 (x64)", "version": "17.0.2.8" }, { "publisher": "Google LLC", "name": "Google Chrome", "version": "148.0.7778.179" }, { "publisher": "Oracle Corporation", "name": "Java 8 Update 341 (64-bit)", "version": "8.0.3410.10" }, { "publisher": "Oracle Corporation", "name": "Java Auto Updater", "version": "2.8.341.10" }, { "publisher": "Microsoft Corporation", "name": "Microsoft 365 Apps for business - en-us", "version": "16.0.19929.20106" }, { "publisher": "Microsoft Corporation", "name": "Microsoft Command Line Utilities 11 for SQL Server", "version": "11.0.2270.0" }, { "publisher": "Microsoft Corporation", "name": "Microsoft Edge", "version": "148.0.3967.83" }, { "publisher": "Microsoft Corporation", "name": "Microsoft Edge WebView2 Runtime", "version": "148.0.3967.83" }, { "publisher": "Microsoft Corporation", "name": "Microsoft ODBC Driver 11 for SQL Server", "version": "11.0.2270.0" }, { "publisher": "Microsoft Corporation", "name": "Microsoft OneDrive", "version": "26.078.0426.0002" }, { "publisher": "Microsoft Corporation", "name": "Microsoft Update Health Tools", "version": "3.74.0.0" }, { "publisher": "Microsoft Corporation", "name": "Microsoft Visual C++ 2005 Redistributable", "version": "8.0.56336" }, { "publisher": "Microsoft Corporation", "name": "Microsoft Visual C++ 2005 Redistributable (x64)", "version": "8.0.56336" }, { "publisher": "Microsoft Corporation", "name": "Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727", "version": "11.0.50727.1" }, { "publisher": "Microsoft Corporation", "name": "Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030", "version": "11.0.61030.0" }, { "publisher": "Microsoft Corporation", "name": "Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727", "version": "11.0.50727" }, { "publisher": "Microsoft Corporation", "name": "Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727", "version": "11.0.50727" }, { "publisher": "Microsoft Corporation", "name": "Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030", "version": "11.0.61030" }, { "publisher": "Microsoft Corporation", "name": "Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030", "version": "11.0.61030" }, { "publisher": "Microsoft Corporation", "name": "Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501", "version": "12.0.30501.0" }, { "publisher": "Microsoft Corporation", "name": "Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005", "version": "12.0.21005" }, { "publisher": "Microsoft Corporation", "name": "Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005", "version": "12.0.21005" }, { "publisher": "Microsoft Corporation", "name": "Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.44.35211", "version": "14.44.35211.0" }, { "publisher": "Microsoft Corporation", "name": "Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.44.35211", "version": "14.44.35211.0" }, { "publisher": "Microsoft Corporation", "name": "Microsoft Visual C++ 2022 X64 Additional Runtime - 14.44.35211", "version": "14.44.35211" }, { "publisher": "Microsoft Corporation", "name": "Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.44.35211", "version": "14.44.35211" }, { "publisher": "Microsoft Corporation", "name": "Microsoft Visual C++ 2022 X86 Additional Runtime - 14.44.35211", "version": "14.44.35211" }, { "publisher": "Microsoft Corporation", "name": "Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.44.35211", "version": "14.44.35211" }, { "publisher": "Microsoft Corporation", "name": "Microsoft Visual Studio 2010 Tools for Office Runtime (x64)", "version": "10.0.31119" }, { "publisher": "Microsoft Corporation", "name": "Microsoft Visual Studio 2010 Tools for Office Runtime (x64)", "version": "10.0.31124" }, { "publisher": "Microsoft Corporation", "name": "Office 15 Click-to-Run Extensibility Component", "version": "15.0.5603.1000" }, { "publisher": "Microsoft Corporation", "name": "Office 15 Click-to-Run Licensing Component", "version": "15.0.5603.1000" }, { "publisher": "Microsoft Corporation", "name": "Office 15 Click-to-Run Localization Component", "version": "15.0.5603.1000" }, { "publisher": "Microsoft Corporation", "name": "Office 16 Click-to-Run Extensibility Component", "version": "16.0.19929.20106" }, { "publisher": "ScreenConnect Software", "name": "ScreenConnect Client (1912bf3444b41a08)", "version": "26.1.24.9579" }, { "publisher": "Splashtop Inc.", "name": "Splashtop Streamer", "version": "3.8.2.0" }, { "publisher": "Stamps.com, Inc.", "name": "Stamps.com", "version": "20.0.1.5122" }, { "publisher": "Stamps.com, Inc.", "name": "Stamps.com Classic", "version": "20.8.0.10190" }, { "publisher": "Servably, Inc.", "name": "Syncro", "version": "1.0.201.18410" }, { "publisher": "PCLaw | Time Matters?", "name": "Time Matters?", "version": "21.0.0.123" }, { "publisher": "Tweaking.com", "name": "Tweaking.com - Windows Repair", "version": "4.14.0" }, { "publisher": "Microsoft Corporation", "name": "Update for x64-based Windows Systems (KB5001716)", "version": "8.94.0.0" }, { "publisher": "Microsoft Corporation", "name": "Windows PC Health Check", "version": "3.6.2204.08001" }, { "publisher": "Microsoft Corporation", "name": "Windows PC Health Check", "version": "4.0.2410.23001" }, { "publisher": "Corel Corporation", "name": "WordPerfect Office IFilter 32-bit", "version": "1.4" }, { "publisher": "Corel Corporation", "name": "WordPerfect Office IFilter 64-bit", "version": "1.4" }, { "publisher": "Corel Corporation", "name": "WordPerfect Office X6", "version": "16.0.0.429" }, { "publisher": "Corel Corporation", "name": "WordPerfect Office X6", "version": "16.3" }, { "publisher": "Corel Corporation", "name": "WordPerfect Office X6 - Common Files", "version": "16.3" }, { "publisher": "Corel Corporation", "name": "WordPerfect Office X6 - Common Files English", "version": "16.3.1" }, { "publisher": "Corel Corporation", "name": "WordPerfect Office X6 - IPM", "version": "16.3" }, { "publisher": "Corel Corporation", "name": "WordPerfect Office X6 - Lightning Files", "version": "16.3" }, { "publisher": "Corel Corporation", "name": "WordPerfect Office X6 - Lightning Files English", "version": "16.3" }, { "publisher": "Corel Corporation", "name": "WordPerfect Office X6 - Oxford", "version": "16.3" }, { "publisher": "Corel Corporation", "name": "WordPerfect Office X6 - Presentations Files", "version": "16.3" }, { "publisher": "Corel Corporation", "name": "WordPerfect Office X6 - Presentations Files English", "version": "16.3" }, { "publisher": "Corel Corporation", "name": "WordPerfect Office X6 - Quattro Pro Files", "version": "16.3" }, { "publisher": "Corel Corporation", "name": "WordPerfect Office X6 - Quattro Pro Files English", "version": "16.3" }, { "publisher": "Corel Corporation", "name": "WordPerfect Office X6 - Setup Files", "version": "16.3.1" }, { "publisher": "Corel Corporation", "name": "WordPerfect Office X6 - System Files", "version": "16.1" }, { "publisher": "Corel Corporation", "name": "WordPerfect Office X6 - WordPerfect Files", "version": "16.3" }, { "publisher": "Corel Corporation", "name": "WordPerfect Office X6 - WordPerfect Files English", "version": "16.3" }, { "publisher": " Corel Corporation", "name": "WordPerfect Office X6 - WT", "version": "16.1" } ], "tpm": { "enabled": false, "ready": false, "present": false }, "local_groups": [ "Access Control Assistance Operators", "Administrators", "Backup Operators", "Cryptographic Operators", "Device Owners", "Distributed COM Users", "Event Log Readers", "Guests", "Hyper-V Administrators", "IIS_IUSRS", "Network Configuration Operators", "Performance Log Users", "Performance Monitor Users", "Power Users", "Remote Desktop Users", "Remote Management Users", "Replicator", "System Managed Accounts Group", "Users" ], "battery": { "present": false }, "activation": { "edition": "Microsoft Windows 10 Pro", "description": "Windows(R) Operating System, RETAIL channel", "licensed": false, "license_status_code": 5 }, "time_source": "time.windows.com,0x9", "chassis_types": [ 3 ], "last_hotfix": { "hotfix_id": "KB5075039", "installed_on": "2026-03-04T07:00:00Z" }, "antivirus_products": [ "Windows Defender" ], "domain_joined": false, "defender": { "antispyware_signature_age": 0, "tamper_protected": true, "real_time_protection": true, "nis_enabled": true, "available": true, "antivirus_enabled": true, "am_service_enabled": true }, "bitlocker": { "available": false, "os_volume": "C:" }, "is_laptop": false, "installed_software_count": 68, "local_administrators": [ "LEGALASST\\Administrator", "LEGALASST\\Ale", "LEGALASST\\Emma", "LEGALASST\\localadmin" ], "domain": "WORKGROUP", "foreign_agents": [ "ScreenConnect / ConnectWise Control", "Splashtop (SOS/Streamer)", "Syncro / Kabuto" ] }, "findings": [ { "id": "sec.defender.ok", "category": "security", "severity": "info", "title": "Defender active and current", "detail": "Real-time protection on, service running, signatures current.", "evidence": "RealTimeProtectionEnabled=True; AMServiceEnabled=True; AntispywareSignatureAge=0 days; IsTamperProtected=True" }, { "id": "sec.av_products.defender_only", "category": "security", "severity": "info", "title": "Defender is the only registered AV", "detail": "Only Microsoft/Windows Defender is registered in Security Center.", "evidence": "Windows Defender" }, { "id": "sec.foreign_agents.screenconnect_connectwise_control", "category": "security", "severity": "critical", "title": "Foreign management/remote-access agent: ScreenConnect / ConnectWise Control", "detail": "A competitor RMM or unmanaged remote-access tool is present. At onboarding this is a security and control risk (a prior MSP or attacker may retain remote access). Verify it is authorized; if not, remove it.", "evidence": "program: ScreenConnect Client (1912bf3444b41a08) 26.1.24.9579\nservice: ScreenConnect Client (1912bf3444b41a08) (ScreenConnect Client (1912bf3444b41a08)) Running" }, { "id": "sec.foreign_agents.splashtop_sos_streamer_", "category": "security", "severity": "critical", "title": "Foreign management/remote-access agent: Splashtop (SOS/Streamer)", "detail": "A competitor RMM or unmanaged remote-access tool is present. At onboarding this is a security and control risk (a prior MSP or attacker may retain remote access). Verify it is authorized; if not, remove it.", "evidence": "program: Splashtop Streamer 3.8.2.0\nservice: SplashtopRemoteService (Splashtop? Remote Service) Running" }, { "id": "sec.foreign_agents.syncro_kabuto", "category": "security", "severity": "critical", "title": "Foreign management/remote-access agent: Syncro / Kabuto", "detail": "A competitor RMM or unmanaged remote-access tool is present. At onboarding this is a security and control risk (a prior MSP or attacker may retain remote access). Verify it is authorized; if not, remove it.", "evidence": "program: Syncro 1.0.201.18410\nservice: Syncro (Syncro) Running" }, { "id": "sec.firewall.error", "category": "security", "severity": "unknown", "title": "Check failed: Windows Firewall profiles", "detail": "The probe could not complete this check. Manual review recommended.", "evidence": "Invalid class " }, { "id": "sec.bitlocker.unavailable", "category": "security", "severity": "unknown", "title": "BitLocker status unavailable", "detail": "Get-BitLockerVolume failed for the OS volume. BitLocker may not be installed (Home edition) or the cmdlet is unavailable. Verify encryption manually (manage-bde -status).", "evidence": "MountPoint=C:, Get-BitLockerVolume returned null" }, { "id": "sec.local_admins.list", "category": "security", "severity": "info", "title": "Local administrators (4)", "detail": "Members of the local Administrators group. Review for unexpected or unknown accounts (especially leftover MSP/vendor accounts from a prior provider).", "evidence": "LEGALASST\\Administrator\nLEGALASST\\Ale\nLEGALASST\\Emma\nLEGALASST\\localadmin" }, { "id": "sec.patch.os_eol", "category": "security", "severity": "critical", "title": "OS build is end-of-life: Win10 22H2", "detail": "This OS build (19045, Win10 22H2) passed end-of-servicing on 2025-10-14. It no longer receives security updates. Plan a feature update or OS upgrade.", "evidence": "Microsoft Windows 10 Pro build 19045; EOL 2025-10-14" }, { "id": "sec.patch.pending", "category": "security", "severity": "warning", "title": "1 pending Windows updates", "detail": "Windows Update reports pending (not installed, not hidden) updates. Some may be security updates. Approve/install on the next maintenance window.", "evidence": "Microsoft.Update.Session search IsInstalled=0 and IsHidden=0 -> 1" }, { "id": "sec.patch.last_hotfix", "category": "security", "severity": "info", "title": "Last hotfix: KB5075039", "detail": "Most recently installed update (from Get-HotFix; reflects CBS/MSU packages, not all cumulative metadata).", "evidence": "KB5075039 installed 2026-03-04T07:00:00Z" }, { "id": "sec.exposure.smb1_off", "category": "security", "severity": "info", "title": "SMBv1 disabled", "detail": "SMBv1 server protocol is disabled.", "evidence": "EnableSMB1Protocol=False" }, { "id": "sec.exposure.laps_present", "category": "security", "severity": "info", "title": "LAPS detected", "detail": "A LAPS mechanism is present.", "evidence": "Windows LAPS reg key" }, { "id": "health.disk_smart.unavailable", "category": "health", "severity": "unknown", "title": "Physical disk health unavailable", "detail": "Get-PhysicalDisk is unavailable (older OS / RAID controller hiding disks). Verify drive health via vendor tools.", "evidence": "Get-PhysicalDisk returned null" }, { "id": "health.stability.some", "category": "health", "severity": "warning", "title": "Stability events present in the last 14 days", "detail": "One or more unexpected shutdowns, BSODs, or disk errors occurred recently. Monitor and correlate with user reports.", "evidence": "Unexpected shutdowns (id 41)=0; Bugchecks/BSOD (id 1001)=0; Disk errors (id 7/51/153)=1" }, { "id": "health.reboot_uptime.pending", "category": "health", "severity": "warning", "title": "Reboot pending", "detail": "A reboot is pending. Pending reboots can block patches and leave the system in a half-updated state. Schedule a restart.", "evidence": "PendingFileRenameOperations" }, { "id": "health.reboot_uptime.long_uptime", "category": "health", "severity": "warning", "title": "Uptime is 43.1 days", "detail": "Uptime exceeds 30 days. Long uptime usually means pending updates have not been applied (reboots deferred). Schedule maintenance.", "evidence": "LastBootUpTime=2026-04-16 10:07:07Z" }, { "id": "health.failed_services.stopped", "category": "health", "severity": "warning", "title": "3 auto-start service(s) not running", "detail": "These services are set to start automatically but are not running. Some may be benign; review for security agents, backup agents, or AV that should be running.", "evidence": "WMPNetworkSvc (Windows Media Player Network Sharing Service) = Stopped\nGoogleUpdaterInternalService149.0.7814.0 (Google Updater Internal Service (GoogleUpdaterInternalService149.0.7814.0)) = Stopped\nGoogleUpdaterService149.0.7814.0 (Google Updater Service (GoogleUpdaterService149.0.7814.0)) = Stopped" }, { "id": "health.domain.workgroup", "category": "health", "severity": "info", "title": "Not domain-joined (workgroup)", "detail": "This machine is in workgroup/Azure AD only mode (Domain=WORKGROUP). No on-prem AD secure channel applies.", "evidence": "PartOfDomain=False; Domain=WORKGROUP" }, { "id": "health.time.source", "category": "health", "severity": "info", "title": "Time service source", "detail": "Current Windows Time service source.", "evidence": "Source=time.windows.com,0x9" }, { "id": "health.backup.none", "category": "health", "severity": "info", "title": "No backup agent detected", "detail": "No known backup agent service found. Backup expectation varies by endpoint; confirm whether this machine is supposed to have local/cloud backup and whether server-side or M365 backup covers it.", "evidence": "No matching backup service in Win32_Service" } ] }