# Onboarding Diagnostic Baseline - HOBORG

- **Grade:** RED
- **Host:** HOBORG
- **Client:** Universal Cryogenics (`ucryo`)
- **Collected (UTC):** 2026-06-03T00:48:48Z
- **Agent ID:** 89ee0a5d-49f2-4334-8e49-eaafa389e9ec
- **Command ID:** fa21ce79-d1f7-4fbd-badf-443e1a1d3c31
- **Findings:** 3 critical / 5 warning / 15 info / 0 unknown

- **OS:** Microsoft Windows 10 Pro (build 19045)

---

## CRITICAL (3)

### OS volume is NOT encrypted with BitLocker
- **Category:** security
- **ID:** `sec.bitlocker.unencrypted`
- The operating system volume is unencrypted. Data is exposed if the disk is removed or the device is lost. This is a laptop (portable chassis), so the data-at-rest risk if lost or stolen is high. Enable BitLocker and escrow the recovery key.

```
Volume=C:; ProtectionStatus=Off; EncryptionPercentage=0; KeyProtectors=
```

### OS build is end-of-life: Win10 22H2
- **Category:** security
- **ID:** `sec.patch.os_eol`
- This OS build (19045, Win10 22H2) passed end-of-servicing on 2025-10-14. It no longer receives security updates. Plan a feature update or OS upgrade.

```
Microsoft Windows 10 Pro build 19045; EOL 2025-10-14
```

### Disk not healthy: TOSHIBA THNSNJ512GDNU A (Warning)
- **Category:** health
- **ID:** `health.disk_smart.toshiba_thnsnj512gdnu_a`
- A physical disk reports a non-Healthy SMART/health status. Imminent failure risk. Back up immediately and plan replacement.

```
HealthStatus=Warning; Wear=100; ReadErrorsTotal=0; Temperature=41
```


## WARNING (5)

### Third-party AV present: Sentinel Agent
- **Category:** security
- **ID:** `sec.av_products.third_party`
- A non-Defender antivirus is registered. Running two real-time AV engines causes conflicts, performance loss, and detection gaps. Confirm the intended AV and ensure only one provides real-time protection.

```
Registered AV: Windows Defender, Sentinel Agent
```

### 3 pending Windows updates
- **Category:** security
- **ID:** `sec.patch.pending`
- Windows Update reports pending (not installed, not hidden) updates. Some may be security updates. Approve/install on the next maintenance window.

```
Microsoft.Update.Session search IsInstalled=0 and IsHidden=0 -> 3
```

### RDP is enabled
- **Category:** security
- **ID:** `sec.exposure.rdp_on`
- Remote Desktop is enabled (NLA required). Confirm it is restricted to VPN or specific source IPs and not exposed to the internet.

```
fDenyTSConnections=0; UserAuthentication=1
```

### Reboot pending
- **Category:** health
- **ID:** `health.reboot_uptime.pending`
- A reboot is pending. Pending reboots can block patches and leave the system in a half-updated state. Schedule a restart.

```
PendingFileRenameOperations
```

### 2 auto-start service(s) not running
- **Category:** health
- **ID:** `health.failed_services.stopped`
- These services are set to start automatically but are not running. Some may be benign; review for security agents, backup agents, or AV that should be running.

```
LPlatSvc (Lenovo Platform Service) = Stopped
SynaHlp (Synaptics helper service) = Stopped
```


## INFO (15)

### Defender active and current
- **Category:** security
- **ID:** `sec.defender.ok`
- Real-time protection on, service running, signatures current.

```
RealTimeProtectionEnabled=True; AMServiceEnabled=True; AntispywareSignatureAge=0 days; IsTamperProtected=True
```

### No competitor/leftover management agents detected
- **Category:** security
- **ID:** `sec.foreign_agents.none`
- No known competitor RMM or unmanaged remote-access agents found in installed programs or services.

```
Scanned uninstall hives (HKLM + WOW6432Node) and Win32_Service
```

### Expected ACG management tooling present: ScreenConnect / ConnectWise Control
- **Category:** security
- **ID:** `sec.foreign_agents.acg.screenconnect_connectwise_control`
- This is Arizona Computer Guru managed/remote-access tooling that we deploy. Its presence is expected and not a foreign-agent risk.

```
program: ScreenConnect Client (1912bf3444b41a08) 26.1.24.9579
service: ScreenConnect Client (1912bf3444b41a08) (ScreenConnect Client (1912bf3444b41a08)) Running
```

### Expected ACG management tooling present: Splashtop (SOS/Streamer)
- **Category:** security
- **ID:** `sec.foreign_agents.acg.splashtop_sos_streamer_`
- This is Arizona Computer Guru managed/remote-access tooling that we deploy. Its presence is expected and not a foreign-agent risk.

```
program: Splashtop Streamer 3.8.2.0
service: SplashtopRemoteService (Splashtop? Remote Service) Running
```

### Expected ACG management tooling present: Syncro / Kabuto
- **Category:** security
- **ID:** `sec.foreign_agents.acg.syncro_kabuto`
- This is Arizona Computer Guru managed/remote-access tooling that we deploy. Its presence is expected and not a foreign-agent risk.

```
program: Syncro 1.0.201.18410
service: Syncro (Syncro) Running
```

### All firewall profiles enabled
- **Category:** security
- **ID:** `sec.firewall.ok`
- Domain, Private, and Public firewall profiles are all enabled.

```
Private=True; Domain=True; Public=True
```

### Local administrators (4)
- **Category:** security
- **ID:** `sec.local_admins.list`
- Members of the local Administrators group. Review for unexpected or unknown accounts (especially leftover MSP/vendor accounts from a prior provider).

```
HOBORG\Administrator
HOBORG\localadmin
HOBORG\Owner
UCRYO\Domain Admins
```

### Last hotfix: KB5072653
- **Category:** security
- **ID:** `sec.patch.last_hotfix`
- Most recently installed update (from Get-HotFix; reflects CBS/MSU packages, not all cumulative metadata).

```
KB5072653 installed 2025-11-18T07:00:00Z
```

### SMBv1 disabled
- **Category:** security
- **ID:** `sec.exposure.smb1_off`
- SMBv1 server protocol is disabled.

```
EnableSMB1Protocol=False
```

### LAPS detected
- **Category:** security
- **ID:** `sec.exposure.laps_present`
- A LAPS mechanism is present.

```
Windows LAPS reg key
```

### No stability events in the last 14 days
- **Category:** health
- **ID:** `health.stability.clean`
- No unexpected shutdowns, BSODs, or disk errors logged.

```
Unexpected shutdowns (id 41)=0; Bugchecks/BSOD (id 1001)=0; Disk errors (id 7/51/153)=0
```

### Domain secure channel healthy
- **Category:** health
- **ID:** `health.domain.secure_channel_ok`
- Machine trust relationship with the domain is intact.

```
Domain=ucryo.local
```

### Time service source
- **Category:** health
- **ID:** `health.time.source`
- Current Windows Time service source.

```
Source=UC2-SERVER.ucryo.local
```

### Battery present
- **Category:** health
- **ID:** `health.battery.present`
- Battery detected. (Wear-level / design-vs-full-capacity requires a powercfg battery report, not collected here.)

```
EstimatedChargeRemaining=99%; BatteryStatus=2
```

### No backup agent detected
- **Category:** health
- **ID:** `health.backup.none`
- No known backup agent service found. Backup expectation varies by endpoint; confirm whether this machine is supposed to have local/cloud backup and whether server-side or M365 backup covers it.

```
No matching backup service in Win32_Service
```


---

## Inventory Baseline Summary

- **Manufacturer / Model:** LENOVO / 20ENCTO1WW
- **Serial:** PC0LBN9T
- **CPU:** Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (4 cores / 8 logical)
- **RAM (GB):** 31.4
- **BIOS:** N1EET81W (1.54 ) (2018-11-14)
- **Chassis is laptop:** true
- **TPM present / Secure Boot:** true / ?
- **Domain joined:** true (ucryo.local)
- **OS activation licensed:** true
- **Uptime (days):** 18.2
- **Pending reboot:** true
- **Installed software count:** 108
- **Scheduled tasks (non-MS, enabled):** 24
- **Local administrators:** HOBORG\Administrator, HOBORG\localadmin, HOBORG\Owner, UCRYO\Domain Admins

### Fixed volumes

- [System Reserved] - 0.5 GB free of 0.6 GB (94.4%)
- C: - 149.5 GB free of 475.8 GB (31.4%)
- [unlabeled] - 0.1 GB free of 0.6 GB (13.9%)

### Network adapters

- Realtek USB GbE Family Controller - IP: 172.29.0.128, fe80::344c:f8cc:8fca:b4ed - DNS: 172.29.0.5, 8.8.8.8 - DHCP: true

---

## Diff vs Prior Baseline

- No prior baseline found for this host. This is the first baseline.

---

_Generated by run-onboarding-diagnostic.sh (GuruRMM onboarding diagnostic, Phase 1). Raw snapshot: `HOBORG-20260603T005101.json` (immutable)._