# GuruConnect - Master Action Plan **Comprehensive Review Synthesis** **Date:** 2026-01-17 **Project Status:** Infrastructure Complete, 30-35% Feature Complete **Reviews Conducted:** 6 specialized analyses --- ## EXECUTIVE SUMMARY GuruConnect has **excellent technical foundations** but requires **significant development** across security, features, UI/UX, and infrastructure before production readiness. All reviews converge on a **3-6 month timeline** to MVP with focused effort. ### Overall Grades | Review Area | Grade | Completion | Key Finding | |-------------|-------|------------|-------------| | **Security** | D+ | 40% secure | 5 CRITICAL vulnerabilities must be fixed before launch | | **Architecture** | B- | 30% complete | Solid design, needs feature implementation | | **Code Quality** | B+ | 85% ready | High quality Rust code, good practices | | **Infrastructure** | D+ | 15-20% ready | No systemd, no monitoring, manual deployment | | **Frontend/UI** | C+ | 35-40% complete | Good visual design, massive UX gaps | | **Requirements Gap** | C | 30-35% complete | 4 launch blockers, 10+ critical missing features | ### Critical Path Insights **LAUNCH BLOCKERS** (Cannot ship without): 1. JWT secret hardcoded (SECURITY) 2. No end-user portal (FUNCTIONALITY) 3. No one-time agent download (FUNCTIONALITY) 4. Input relay incomplete (FUNCTIONALITY) 5. No systemd service (INFRASTRUCTURE) **Time to Unblock:** 10-12 weeks minimum ### Recommended Approach **PHASE 1: Security & Foundation** (3-4 weeks) Fix all critical security issues, establish proper deployment infrastructure **PHASE 2: Core Features** (6-8 weeks) Build missing launch blockers: portal, agent download, input completion, dashboard UI **PHASE 3: Competitive Features** (6-8 weeks) Add clipboard, file transfer, PowerShell, chat - features needed to compete with ScreenConnect **PHASE 4: Polish & Production** (4-6 weeks) Installer builder, machine grouping, monitoring, optimization **Total Time to Production:** 19-26 weeks (Conservative: 26 weeks, Aggressive: 16 weeks) --- ## 1. CRITICAL SECURITY ISSUES (Must Fix Before Launch) ### SEVERITY: CRITICAL (5 issues) | ID | Issue | Impact | Fix Effort | Priority | |----|-------|--------|-----------|----------| | **SEC-1** | JWT secret hardcoded in source | Anyone can forge admin tokens, full system compromise | 2 hours | P0 - IMMEDIATE | | **SEC-2** | No rate limiting on auth endpoints | Brute force attacks succeed | 1 day | P0 - IMMEDIATE | | **SEC-3** | SQL injection in machine filters | Database compromise | 3 days | P0 - IMMEDIATE | | **SEC-4** | Agent connections without validation | Rogue agents can connect | 2 days | P0 - IMMEDIATE | | **SEC-5** | Session takeover possible | Attackers can hijack sessions | 2 days | P0 - IMMEDIATE | **Total Critical Fix Time:** 1.5 weeks ### SEVERITY: HIGH (8 issues) | ID | Issue | Impact | Fix Effort | Priority | |----|-------|--------|-----------|----------| | **SEC-6** | Plaintext passwords in logs | Credential exposure | 1 day | P1 | | **SEC-7** | No input sanitization (XSS) | Dashboard compromise | 2 days | P1 | | **SEC-8** | Missing TLS cert validation | MITM attacks | 1 day | P1 | | **SEC-9** | Weak PBKDF2 password hashing | Password cracking easier | 1 day | P1 | | **SEC-10** | No HTTPS enforcement | Credential interception | 4 hours | P1 | | **SEC-11** | Overly permissive CORS | Cross-site attacks | 2 hours | P1 | | **SEC-12** | No CSP headers | XSS attacks easier | 4 hours | P1 | | **SEC-13** | Session tokens never expire | Stolen tokens valid forever | 1 day | P1 | **Total High-Priority Fix Time:** 1.5 weeks ### Security Roadmap **Week 1:** - Day 1-2: Fix JWT secret (SEC-1), add env variable, rotate keys - Day 3: Implement rate limiting (SEC-2) - Day 4-5: Fix SQL injection (SEC-3), use parameterized queries **Week 2:** - Day 1-2: Fix agent validation (SEC-4) - Day 3-4: Fix session takeover (SEC-5) - Day 5: Add HTTPS enforcement (SEC-10) **Week 3:** - Day 1: Fix password logging (SEC-6) - Day 2-3: Add input sanitization (SEC-7) - Day 4: Upgrade to Argon2id (SEC-9) - Day 5: Add session expiration (SEC-13) **Security Testing:** After Week 3, conduct penetration testing --- ## 2. LAUNCH BLOCKERS (Cannot Ship Without These) ### Functional Blockers | Blocker | Current State | Required State | Effort | Dependencies | |---------|--------------|---------------|--------|--------------| | **Portal Missing** | 0% | End-user portal with code entry, agent download | 2 weeks | None | | **Agent Download** | 0% | One-time agent EXE with embedded code | 3-4 weeks | Portal | | **Input Relay** | 50% | Complete mouse/keyboard viewer → agent | 1 week | None | | **Dashboard UI** | 40% | Session list, join button, real-time updates | 2 weeks | None | ### Infrastructure Blockers | Blocker | Current State | Required State | Effort | Dependencies | |---------|--------------|---------------|--------|--------------| | **Systemd Service** | None | Server runs as systemd service, auto-restart | 1 week | None | | **Monitoring** | None | Prometheus metrics, health checks, alerting | 1 week | None | | **Automated Backup** | None | Daily PostgreSQL backups, retention policy | 3 days | None | | **CI/CD Pipeline** | None | Automated builds, tests, deployment | 1 week | None | ### Combined Launch Blocker Timeline **Can be parallelized:** - Security fixes (3 weeks) || Portal + Agent Download (5 weeks) || Infrastructure (2.5 weeks) - Input relay (1 week) || Dashboard UI (2 weeks) **Critical Path:** Portal → Agent Download → Testing = 6 weeks **Parallel Work:** Security (3 weeks) + Infrastructure (2.5 weeks) **Minimum Time to Launchable MVP:** 8-10 weeks (with 2+ developers) --- ## 3. FEATURE PRIORITIZATION MATRIX ### TIER 0: Launch Blockers (Must Have) | Feature | Status | Effort | Critical Path | Owner | |---------|--------|--------|---------------|-------| | End-user portal | 0% | 2 weeks | YES | Frontend Dev | | One-time agent download | 0% | 3-4 weeks | YES | Agent Dev | | Complete input relay | 50% | 1 week | YES | Agent Dev | | Dashboard session list UI | 40% | 2 weeks | YES | Frontend Dev | | JWT secret externalized | 0% | 2 hours | NO | Backend Dev | | SQL injection fixes | 0% | 3 days | NO | Backend Dev | | Rate limiting | 0% | 1 day | NO | Backend Dev | | Systemd service | 0% | 1 week | NO | DevOps | ### TIER 1: Critical for Usability (Howard's Priorities) | Feature | Status | Effort | Business Value | Owner | |---------|--------|--------|----------------|-------| | Text clipboard sync | 0% | 2 weeks | HIGH - industry standard | Agent Dev | | Remote PowerShell/CMD | 0% | 2 weeks | CRITICAL - Howard's #1 request | Agent Dev | | PowerShell timeout controls | 0% | 3 days | HIGH - Howard specific ask | Frontend Dev | | File download | 0% | 1-2 weeks | HIGH - essential for support | Agent Dev | | System info display | 20% | 1 week | MEDIUM - quick win | Frontend Dev | | Chat UI integration | 20% | 1-2 weeks | HIGH - user expectation | Frontend Dev | | Process viewer | 0% | 1 week | MEDIUM - troubleshooting aid | Agent Dev | | Multi-monitor support | 0% | 2 weeks | MEDIUM - common scenario | Agent Dev | ### TIER 2: Competitive Parity (Nice to Have) | Feature | Status | Effort | Competitor Has | Owner | |---------|--------|--------|----------------|-------| | Persistent agent service | 70% | 2 weeks | ScreenConnect, TeamViewer | Agent Dev | | Installer builder (EXE) | 0% | 4 weeks | ScreenConnect | DevOps | | Machine grouping (company/site) | 0% | 2 weeks | ScreenConnect | Frontend Dev | | Search and filtering | 0% | 2 weeks | All competitors | Frontend Dev | | File upload | 0% | 2 weeks | All competitors | Agent Dev | | Rich clipboard (HTML, images) | 0% | 2 weeks | TeamViewer, AnyDesk | Agent Dev | | Session recording | 0% | 4+ weeks | ScreenConnect (paid) | Agent Dev | ### TIER 3: Advanced Features (Defer to Post-Launch) | Feature | Status | Effort | Justification for Deferral | |---------|--------|--------|---------------------------| | MSI packaging (64-bit) | 0% | 3-4 weeks | EXE works for initial launch | | MFA/2FA support | 0% | 2 weeks | Single-tenant MSP initially | | Mobile viewer | 0% | 8+ weeks | Desktop-first strategy | | GuruRMM integration | 0% | 4+ weeks | Standalone value first | | PSA integrations | 0% | 6+ weeks | After market validation | | Safe mode reboot | 0% | 2 weeks | Advanced troubleshooting | | Wake-on-LAN | 0% | 3 weeks | Requires network infrastructure | --- ## 4. INTEGRATED DEVELOPMENT ROADMAP ### PHASE 1: Security & Infrastructure (Weeks 1-4) **Goal:** Fix critical vulnerabilities, establish production-ready infrastructure **Team:** 1 Backend Dev + 1 DevOps Engineer | Week | Backend Tasks | DevOps Tasks | Deliverable | |------|--------------|--------------|-------------| | 1 | JWT secret fix, rate limiting, SQL injection fixes | Systemd service setup, auto-restart config | Secure auth system | | 2 | Agent validation, session security, password logging fix | Prometheus metrics, Grafana dashboards | Production monitoring | | 3 | Input sanitization, session expiration, Argon2id upgrade | PostgreSQL automated backups, retention policy | Secure data persistence | | 4 | TLS enforcement, CORS fix, CSP headers | CI/CD pipeline (GitHub Actions or Gitea CI) | Automated deployments | **Milestone:** Production-ready infrastructure, all critical security issues resolved **Exit Criteria:** - [ ] No critical or high-severity security issues remain - [ ] Server runs as systemd service with auto-restart - [ ] Prometheus metrics exposed, Grafana dashboard configured - [ ] Daily automated PostgreSQL backups - [ ] CI/CD pipeline builds and tests on every commit ### PHASE 2: Core Functionality (Weeks 5-12) **Goal:** Build missing features needed for basic attended support sessions **Team:** 1 Frontend Dev + 1 Agent Dev + 1 Backend Dev (part-time) | Week | Frontend | Agent | Backend | Deliverable | |------|----------|-------|---------|-------------| | 5 | End-user portal HTML/CSS/JS | Complete input relay wiring | Support code API enhancements | Portal + input working | | 6 | Portal browser detection, instructions | One-time agent download (phase 1) | Support code → agent linking | Code entry functional | | 7 | Dashboard session list real-time updates | One-time agent download (phase 2) | Session state management | Live session tracking | | 8 | Session detail panel with tabs | One-time agent download (phase 3) | File download API | Agent download working | | 9 | Join session button, viewer launch | Text clipboard sync (agent side) | Clipboard relay protocol | Join sessions working | | 10 | Clipboard sync UI indicators | Text clipboard sync (complete) | PowerShell execution backend | Clipboard working | | 11 | Remote PowerShell UI with output | PowerShell timeout controls | Command streaming | PowerShell working | | 12 | System info panel, process viewer | File download implementation | File transfer protocol | File download working | **Milestone:** Functional attended support sessions end-to-end **Exit Criteria:** - [ ] End user can enter support code and download agent - [ ] Technician can see session in dashboard and join - [ ] Screen viewing works reliably - [ ] Mouse and keyboard control works - [ ] Text clipboard syncs bidirectionally - [ ] Remote PowerShell executes with live output - [ ] Files can be downloaded from remote machine - [ ] System information displays in dashboard ### PHASE 3: Competitive Features (Weeks 13-20) **Goal:** Feature parity with ScreenConnect for attended support **Team:** Same team as Phase 2 | Week | Frontend | Agent | Backend | Deliverable | |------|----------|-------|---------|-------------| | 13 | Chat UI in session panel | Chat integration | Chat persistence | Working chat | | 14 | Multi-monitor switcher UI | Multi-monitor enumeration | Monitor state tracking | Multi-monitor support | | 15 | Machine grouping sidebar (company/site) | Persistent agent service completion | Machine grouping API | Persistent agents | | 16 | Search and filter interface | Process viewer, kill process | Process list API | Advanced troubleshooting | | 17 | File upload UI with drag-drop | File upload implementation | File upload chunking | Bidirectional file transfer | | 18 | Rich clipboard UI indicators | Rich clipboard (HTML, RTF) | Enhanced clipboard protocol | Advanced clipboard | | 19 | Screenshot thumbnails, session timeline | Services viewer | Service control API | Enhanced session management | | 20 | Performance optimization, polish | Agent optimization | Server optimization | Performance tuning | **Milestone:** Competitive product ready for MSP beta testing **Exit Criteria:** - [ ] Chat works between tech and end user - [ ] Multi-monitor switching works - [ ] Persistent agents install as Windows service - [ ] Machines can be grouped by company/site - [ ] Search and filtering works - [ ] File upload and download both work - [ ] Rich clipboard formats supported - [ ] Process and service viewers functional ### PHASE 4: Production Readiness (Weeks 21-26) **Goal:** Installer builder, scalability, polish for general availability **Team:** 2 Frontend Devs + 1 Agent Dev + 1 DevOps | Week | Frontend | Agent | DevOps | Deliverable | |------|----------|-------|--------|-------------| | 21 | Installer builder UI | Installer metadata embedding | Build pipeline for custom agents | Builder MVP | | 22 | Mobile-responsive dashboard | 64-bit agent compilation (Howard req) | Horizontal scaling architecture | Multi-device support | | 23 | Advanced grouping (smart groups) | Auto-update implementation | Load balancer configuration | Smart filtering | | 24 | Accessibility improvements (WCAG 2.1) | Update verification | Database connection pooling | Accessible UI | | 25 | UI polish, animations, final design pass | Agent stability testing | Performance testing, benchmarking | Polished product | | 26 | User testing feedback integration | Bug fixes | Production deployment checklist | Production-ready | **Milestone:** Production-ready MSP remote support solution **Exit Criteria:** - [ ] Installer builder generates custom EXE with metadata - [ ] 64-bit agent available (Howard requirement) - [ ] Dashboard works on tablets and phones - [ ] Smart groups (Online, Offline 30d, Attention) work - [ ] WCAG 2.1 AA accessibility compliance - [ ] Auto-update mechanism works - [ ] Server can handle 50+ concurrent sessions - [ ] Full end-to-end testing passed --- ## 5. RESOURCE REQUIREMENTS ### Team Composition **Minimum Team (Slower Path - 26 weeks):** - 1 Full-Stack Developer (Rust + Frontend) - 1 DevOps Engineer (part-time, first 4 weeks full-time) **Recommended Team (Faster Path - 16-20 weeks):** - 1 Frontend Developer (HTML/CSS/JS) - 1 Agent Developer (Rust, Windows APIs) - 1 Backend Developer (Rust, Axum, PostgreSQL) - 1 DevOps Engineer (Weeks 1-4 full-time, then part-time) **Optimal Team (Aggressive Path - 12-16 weeks):** - 2 Frontend Developers (one for dashboard, one for portal/viewer) - 2 Agent Developers (one for capture/input, one for features) - 1 Backend Developer - 1 DevOps Engineer (Weeks 1-4 full-time) - 1 QA Engineer (Weeks 8+) ### Skill Requirements **Frontend Developer:** - HTML5, CSS3, Modern JavaScript (ES6+) - WebSocket client programming - Canvas API (for viewer rendering) - Protobuf.js or similar - Responsive design, accessibility (WCAG) **Agent Developer:** - Rust (intermediate to advanced) - Windows API (screen capture, input injection, clipboard) - Tokio async runtime - Protobuf - Windows internals (services, registry, UAC) **Backend Developer:** - Rust (advanced) - Axum or similar async web framework - PostgreSQL, sqlx - JWT authentication - WebSocket relay patterns - Security best practices **DevOps Engineer:** - Linux system administration (Ubuntu) - Systemd services - Prometheus, Grafana - PostgreSQL administration - CI/CD pipelines (GitHub Actions or Gitea) - NPM (Nginx Proxy Manager) or similar --- ## 6. RISK ASSESSMENT & MITIGATION ### HIGH RISK (Likely to Cause Delays) | Risk | Probability | Impact | Mitigation Strategy | |------|------------|--------|---------------------| | **One-time agent download complexity** | 80% | CRITICAL | Start early (Week 6), consider simplified approach (agent runs without install initially) | | **Installer builder scope creep** | 70% | HIGH | Define strict MVP: EXE only with embedded metadata. Defer MSI to Phase 4 or post-launch. | | **Input relay timing/latency issues** | 60% | CRITICAL | Extensive testing on WAN (throttled networks), optimize early, consider adaptive quality. | | **Team availability/turnover** | 50% | HIGH | Document everything, code reviews, pair programming for knowledge transfer. | | **Security vulnerabilities in rush** | 60% | CRITICAL | Security review after each phase, automated security scanning in CI/CD. | ### MEDIUM RISK (Manageable) | Risk | Probability | Impact | Mitigation Strategy | |------|------------|--------|---------------------| | **Multi-monitor switching complexity** | 50% | MEDIUM | Protocol already supports it. Focus on UI simplicity. Test with 2-4 monitors. | | **Clipboard compatibility issues** | 50% | MEDIUM | Start text-only, add formats incrementally. Test on Windows 7-11. | | **PowerShell output streaming** | 40% | HIGH | Use existing .NET/Windows libraries, test with long-running commands, handle timeouts gracefully. | | **File transfer chunking/resume** | 40% | MEDIUM | Start with simple implementation (no resume), optimize later based on real-world usage. | | **Dashboard real-time update performance** | 30% | MEDIUM | WebSocket infrastructure exists. Test with 50+ sessions, optimize selectively. | ### LOW RISK (Minor Concerns) | Risk | Probability | Impact | Mitigation Strategy | |------|------------|--------|---------------------| | **Cross-browser compatibility** | 30% | MEDIUM | Modern browsers are similar. Test Chrome, Firefox, Edge. Defer Safari/old browsers. | | **MSI packaging learning curve** | 30% | LOW | Defer to Phase 4 or post-launch. Use WiX toolset, plenty of documentation. | | **Safe mode reboot compatibility** | 20% | LOW | Windows API well-documented. Test on Windows 10/11 and Server 2019/2022. | --- ## 7. QUICK WINS (High Value, Low Effort) These features can be completed quickly and provide immediate value: | Week | Quick Win | Value | Effort | Owner | |------|-----------|-------|--------|-------| | 2 | Join session button | CRITICAL | 3 days | Frontend | | 5 | Complete input relay | CRITICAL | 1 week | Agent | | 9 | System info display | MEDIUM | 1 week | Frontend | | 11 | PowerShell timeout controls | HIGH | 3 days | Frontend | | 12 | Process list viewer | MEDIUM | 1 week | Agent + Frontend | | 15 | Session detail panel | HIGH | 1 week | Frontend | | 19 | Chat UI integration | HIGH | 1-2 weeks | Frontend | | 22 | Command audit logging | MEDIUM | 3 days | Backend | **Combined Quick Win Time:** 6-7 weeks of work (can be distributed across phases) --- ## 8. FRONTEND/UI SPECIFIC IMPROVEMENTS ### Tier 1: Critical UX Issues (Blocks Adoption) | Issue | Current State | Target State | Effort | Week | |-------|--------------|--------------|--------|------| | **Machine organization missing** | Flat list | Company/Site/Tag hierarchy with collapsible tree | 2 weeks | 15-16 | | **No session detail panel** | Click machine → nothing | Detail panel with tabs (Info, Screen, Chat, Commands, Files) | 1 week | 8 | | **No search/filter** | No search box | Full-text search + multi-filter (online, OS, company, tag) | 2 weeks | 16-17 | | **Connect flow confusing** | Modal with web/native choice | Default to web viewer, clear guidance | 3 days | 9 | | **Support code entry not optimized** | Single input field | 6 segmented inputs with auto-advance (Apple-style) | 1 week | 5 | ### Tier 2: Important UX Improvements | Issue | Current State | Target State | Effort | Week | |-------|--------------|--------------|--------|------| | **No toast notifications** | Silent updates | Toast for new sessions, errors, status changes | 1 week | 11 | | **No keyboard navigation** | Mouse-only | Full Tab order, focus indicators, shortcuts | 1 week | 24 | | **Minimal viewer toolbar** | 3 buttons | 10+ buttons (Quality, Monitors, Clipboard, Files, Chat, Screenshot) | 1 week | 18 | | **No connection quality feedback** | FPS counter only | Latency, bandwidth, quality indicator (Good/Fair/Poor) | 1 week | 20 | | **Poor mobile experience** | Desktop-only | Responsive dashboard, mobile-optimized viewer | 2 weeks | 22-23 | ### Tier 3: Polish & Accessibility | Improvement | Effort | Week | |-------------|--------|------| | WCAG 2.1 AA compliance (focus, ARIA, contrast) | 1 week | 24 | | Dark/light theme toggle | 3 days | 25 | | Loading skeletons for async content | 2 days | 25 | | Empty states with helpful instructions | 2 days | 25 | | Micro-animations and transitions | 3 days | 25 | **Total Frontend Improvement Time:** Integrated into main roadmap (Weeks 5-25) --- ## 9. TESTING STRATEGY ### Unit Testing (Ongoing) **Target Coverage:** 70%+ for agent, server **Framework:** Rust `cargo test` **CI Integration:** Run on every commit **Focus Areas:** - Agent: Screen capture, input injection, clipboard - Server: Session management, authentication, WebSocket relay - Protocol: Message serialization/deserialization ### Integration Testing (Weekly) **Target:** End-to-end workflows **Tools:** Manual testing + automated scripts (Playwright for dashboard) **Test Scenarios:** - Week 8: Support code entry → agent download → join session - Week 12: Screen viewing + input control + clipboard sync - Week 16: PowerShell execution + file download - Week 20: Multi-monitor + chat + file upload - Week 25: Full MSP workflow (code gen → session → transfer → close) ### Performance Testing (Weeks 20, 25) **Metrics:** - Screen FPS: Target 30+ FPS on LAN, 15+ FPS on WAN - Input latency: Target <100ms on LAN, <200ms on WAN - Concurrent sessions: Target 50+ sessions on single server - Bandwidth: Measure at various quality levels **Tools:** - Network throttling (Chrome DevTools, tc on Linux) - Load generation (custom script or k6) - Prometheus metrics analysis ### Security Testing (Weeks 4, 12, 20, 26) **Penetration Testing:** - Week 4: After security fixes, basic pen test - Week 12: Full authentication and session security review - Week 20: WebSocket relay attack scenarios - Week 26: Pre-production comprehensive security audit **Automated Scanning:** - OWASP ZAP or similar in CI/CD - Rust `cargo audit` for dependency vulnerabilities - Static analysis (Clippy in strict mode) ### User Acceptance Testing (Weeks 24-26) **Beta Testers:** 3-5 MSP technicians (Howard + team) **Scenarios:** - Remote troubleshooting sessions - Software installation - Network configuration - Credential retrieval - Multi-monitor workflows **Feedback Collection:** Survey + direct interviews --- ## 10. DECISION POINTS & GO/NO-GO CRITERIA ### DECISION POINT 1: After Week 4 (Security & Infrastructure Complete) **Go Criteria:** - [ ] All critical security issues resolved (SEC-1 through SEC-5) - [ ] All high-priority security issues resolved (SEC-6 through SEC-13) - [ ] Systemd service operational with auto-restart - [ ] Prometheus metrics exposed, Grafana dashboard configured - [ ] Automated PostgreSQL backups running - [ ] CI/CD pipeline functional **No-Go Scenarios:** - Security issues remain → Continue Phase 1, delay Phase 2 - Infrastructure unreliable → Bring in senior DevOps consultant - Team capacity issues → Reduce scope or extend timeline **Decision:** Proceed to Phase 2 or re-evaluate timeline ### DECISION POINT 2: After Week 12 (Core Features Complete) **Go Criteria:** - [ ] End-user portal functional - [ ] One-time agent download working - [ ] Input relay complete and responsive - [ ] Dashboard session list with join functionality - [ ] Text clipboard syncs bidirectionally - [ ] Remote PowerShell executes with live output - [ ] File download works **No-Go Scenarios:** - Input latency >500ms on WAN → Optimize before proceeding - Agent download fails >20% of the time → Fix reliability - Core features unstable → Extend Phase 2 **Decision:** Proceed to Phase 3 or extend core feature development ### DECISION POINT 3: After Week 20 (Competitive Features Complete) **Go Criteria:** - [ ] Chat functional - [ ] Multi-monitor support working - [ ] Persistent agents install as service - [ ] Machine grouping (company/site) implemented - [ ] Search and filtering functional - [ ] File upload and download both work - [ ] Rich clipboard formats supported - [ ] 30+ FPS on LAN, 15+ FPS on WAN (performance targets met) **No-Go Scenarios:** - Performance significantly below targets → Optimization sprint - Critical bugs in competitive features → Fix before launch - User testing reveals major UX issues → Address before GA **Decision:** Proceed to Phase 4 or conduct extended beta period ### DECISION POINT 4: After Week 26 (Production Readiness) **Go Criteria:** - [ ] Installer builder generates custom agents - [ ] 64-bit agent available - [ ] Dashboard mobile-responsive - [ ] WCAG 2.1 AA compliant - [ ] Auto-update working - [ ] 50+ concurrent sessions supported - [ ] Security audit passed - [ ] Beta testing feedback addressed **Launch Decision:** General Availability or Extended Beta --- ## 11. POST-LAUNCH ROADMAP (Optional Phase 5) ### Months 7-9: Advanced Features - MSI packaging (64-bit) for GPO deployment - MFA/2FA support - Session recording and playback - Advanced role-based permissions (per-client access) - Event log viewer - Registry browser (with safety warnings) ### Months 10-12: Integrations & Scale - GuruRMM integration (shared auth, launch from RMM) - PSA integrations (HaloPSA, Autotask, ConnectWise) - Multi-server clustering - Geographic load balancing - Mobile apps (iOS, Android) ### Year 2: Enterprise Features - SSO integration (SAML, OAuth) - LDAP/AD synchronization - Custom branding/white-labeling - Advanced reporting and analytics - Wake-on-LAN with local relay - Disaster recovery automation --- ## 12. COST ESTIMATION ### Labor Costs (Recommended Team - 20 weeks) | Role | Weeks | Hours/Week | Total Hours | Rate Estimate | Total Cost | |------|-------|------------|-------------|---------------|------------| | Frontend Developer | 20 | 40 | 800 | $75/hr | $60,000 | | Agent Developer | 20 | 40 | 800 | $85/hr | $68,000 | | Backend Developer | 20 | 40 | 800 | $85/hr | $68,000 | | DevOps Engineer | 8 (full) + 12 (part) | 40 + 20 | 560 | $80/hr | $44,800 | | QA Engineer | 12 | 30 | 360 | $60/hr | $21,600 | **Total Labor:** $262,400 ### Infrastructure Costs (6 months) | Resource | Monthly Cost | Total (6 months) | |----------|-------------|------------------| | Server (existing 172.16.3.30) | $0 (owned) | $0 | | PostgreSQL (on same server) | $0 | $0 | | Prometheus + Grafana (on same server) | $0 | $0 | | Backup storage (100GB) | $5 | $30 | | SSL certificates (Let's Encrypt) | $0 | $0 | | Domain (azcomputerguru.com) | $15 | $90 | | CI/CD (Gitea + runners) | $0 (self-hosted) | $0 | **Total Infrastructure:** $120 (minimal) ### Tools & Licenses | Tool | Cost | |------|------| | Development tools (VS Code, etc.) | $0 (free) | | Testing tools (Playwright, k6) | $0 (free) | | Security scanning (OWASP ZAP) | $0 (free) | | Protobuf compiler | $0 (free) | **Total Tools:** $0 ### **TOTAL PROJECT COST (20-week timeline):** ~$262,500 --- ## 13. SUCCESS METRICS ### Technical Metrics | Metric | Target | Measurement | |--------|--------|-------------| | Screen FPS (LAN) | 30+ FPS | Prometheus metrics | | Screen FPS (WAN) | 15+ FPS | Prometheus metrics | | Input latency (LAN) | <100ms | Manual testing | | Input latency (WAN) | <200ms | Manual testing | | Concurrent sessions | 50+ | Load testing | | Uptime | 99.5%+ | Prometheus uptime | | Security issues | 0 critical/high | Quarterly audits | ### Business Metrics | Metric | Target | Measurement | |--------|--------|-------------| | MSP adoption rate | 5+ MSPs in first 3 months | Tracking | | Sessions per week | 100+ | Database query | | Agent installations | 200+ | Database query | | Support tickets | <10/week | Gitea issues | | Customer satisfaction | 4.5+/5 | Survey | ### User Experience Metrics | Metric | Target | Measurement | |--------|--------|-------------| | Time to first session | <5 minutes | User testing | | Session join time | <10 seconds | Prometheus metrics | | Dashboard load time | <2 seconds | Browser DevTools | | Agent download success | >95% | Server logs | | Accessibility compliance | WCAG 2.1 AA | Automated testing | --- ## 14. FINAL RECOMMENDATIONS ### IMMEDIATE ACTIONS (This Week) 1. **Prioritize security fixes** - Cannot launch with hardcoded JWT secret 2. **Hire/assign frontend developer** - Critical path bottleneck 3. **Set up systemd service** - Infrastructure requirement for production 4. **Create GitHub/Gitea issues** - Track all findings from this review 5. **Schedule weekly team syncs** - Every Monday, review progress vs roadmap ### STRATEGIC DECISIONS **Decision 1: Timeline** - **Conservative (26 weeks):** Lower risk, thorough testing, minimal team stress - **Aggressive (16 weeks):** Higher risk, requires optimal team, potential burnout - **RECOMMENDED (20 weeks):** Balanced approach with contingency buffer **Decision 2: Team Size** - **Minimum (1-2 people):** 26+ weeks, high risk of delays - **RECOMMENDED (4-5 people):** 16-20 weeks, manageable risk - **Optimal (6-7 people):** 12-16 weeks, lowest risk **Decision 3: Feature Scope** - **MVP Only (Tier 0):** Fast to market but not competitive - **RECOMMENDED (Tier 0 + Tier 1):** Competitive product, reasonable timeline - **Full Feature (Tier 0-3):** 26+ weeks, defer some to post-launch ### KEY SUCCESS FACTORS 1. **Fix security issues FIRST** - Non-negotiable 2. **Build end-user portal early** - Unblocks all testing 3. **Focus on Howard's priorities** - PowerShell/CMD, clipboard, 64-bit 4. **Test on real networks** - WAN latency is critical 5. **Get beta users early** - MSP feedback invaluable 6. **Maintain code quality** - Rust makes this easier, don't compromise 7. **Document as you go** - Reduces onboarding time for new team members --- ## 15. APPENDICES ### A. Review Sources This master action plan synthesizes findings from: 1. **Security Review** - 23 vulnerabilities (5 critical, 8 high, 6 medium, 4 low) 2. **Architecture Review** - Design assessment, 30% MVP completeness 3. **Code Quality Review** - Grade B+, 85/100 production readiness 4. **Infrastructure Review** - 15-20% production ready, systemd/monitoring gaps 5. **Frontend/UI/UX Review** - Grade C+, 35-40% complete, 14-section analysis 6. **Requirements Gap Analysis** - 100+ feature matrix, 30-35% implementation ### B. File References - **GAP_ANALYSIS.md** - Detailed feature implementation matrix - **REQUIREMENTS.md** - Original requirements specification - **TODO.md** - Current task tracking - **CLAUDE.md** - Project guidelines and architecture - Security review (conversation archive) - Architecture review (conversation archive) - Code quality review (conversation archive) - Infrastructure review (conversation archive) - Frontend/UI review (conversation archive) ### C. Contact & Escalation **Project Owner:** Howard **Technical Escalation:** TBD (assign technical lead) **Security Escalation:** TBD (assign security lead) --- **Document Version:** 1.0 **Last Updated:** 2026-01-17 **Next Review:** After Phase 1 completion (Week 4) **Status:** DRAFT - Awaiting Howard's approval --- ## SUMMARY: THE PATH FORWARD GuruConnect is a **well-architected project** with **solid technical foundations** that needs **focused feature development and security hardening** to reach production readiness. **Timeline:** 16-26 weeks (recommended: 20 weeks) **Team:** 4-5 developers + 1 DevOps **Cost:** ~$262,500 labor + minimal infrastructure **Risk Level:** MEDIUM (manageable with proper planning) **Critical Path:** 1. Fix 5 critical security vulnerabilities (3 weeks) 2. Build end-user portal + agent download (5 weeks) 3. Complete core features (clipboard, PowerShell, files) (7 weeks) 4. Add competitive features (chat, multi-monitor, grouping) (8 weeks) 5. Polish and production readiness (6 weeks) **Outcome:** Competitive MSP remote support solution ready for general availability **Next Step:** Howard reviews this plan, approves timeline/budget, assigns team