# Policy: Pricing Verification — No Guessing **Set by:** Mike Swanson, 2026-06-02 Any time a cost or price is presented to the team or a client, it MUST be verified via a live web lookup before being stated. Never use training-data recollections or estimates. ## Rules - Hardware, parts, software licensing, SaaS pricing, labor rates — all require real-time verification. - Use WebFetch / WebSearch first. Fall back to headless Chrome (`web-fetch-chrome.py`) if bot-blocked. - Always cite source and date inline: `[$X.XX — Amazon, 2026-06-02]` - If no pricing source is reachable, state that explicitly. Do NOT substitute a guess or a range "from memory." - Applies in all contexts: Discord bot, main session, any Claude session in this repo. ## Scope Applies to ALL estimate types: - Computer hardware (drives, RAM, CPUs, etc.) - Replacement parts and peripherals - Software licensing and subscriptions - Third-party service quotes - Repair labor estimates (when citing market rates) ## Why Hardware prices fluctuate significantly. A "budget" vs "mid-range" vs "quality" drive can vary by 2-3x depending on current market. Presenting stale or fabricated numbers to clients damages trust and can result in inaccurate quotes.