1 00:00:00,890 --> 00:00:07,469 and from my hand why don't people understand my intention computer running slow are you caught a 2 00:00:07,469 --> 00:00:21,760 virus does your computer seem to have a life of its own malfunction the computer guru is 751-1041 3 00:00:21,760 --> 00:00:37,560 that's 751-1041 now it's mike swanson our computer guru on 104 on the truth welcome to the computer 4 00:00:37,560 --> 00:00:41,359 guru show my name is mike here to deal with your technology needs and treat you like a real person 5 00:00:41,359 --> 00:00:48,100 in the process give us a call 751-1041 if you'd like to be part of the show once again 751-1041 6 00:00:49,700 --> 00:00:54,299 we'd love to help you out it's what we do it is what we do that's what we do man yeah all right 7 00:00:54,299 --> 00:01:01,140 so we are apparently living in the world of ipad 2 oh yes it has come it sort of you know dominated 8 00:01:01,140 --> 00:01:06,799 all of the entire last week yes it did so you know the first half of the week was everybody 9 00:01:06,799 --> 00:01:10,579 thinking what it's going to have and then the last part of the week is everybody i don't know if 10 00:01:10,579 --> 00:01:12,719 they're disappointed or just talking about what it actually does for them but it's not going to 11 00:01:12,719 --> 00:01:19,049 have and inflating yeah to a certain extent but uh we got a little audio we're going to play for 12 00:01:19,049 --> 00:01:27,280 yeah we have a new commercial they have a little commercial go ahead and play it chris had two is 13 00:01:27,280 --> 00:01:35,180 the culmination of literally two to three meetings it's truly incredible how little we did we knew 14 00:01:35,180 --> 00:01:41,239 that if we changed the color put pictures of water droplets on the desktop made it a little faster 15 00:01:41,239 --> 00:01:48,659 added two holes with cheap cameras in them then just kind of flattened it a bit people would just 16 00:01:50,140 --> 00:01:55,120 one of my favorite things about the ipad 2 launch is that i get to keep this tight black shirt 17 00:01:55,120 --> 00:02:03,659 which i think really pops against white backgrounds is ipad 2 incredible yes are you 18 00:02:03,659 --> 00:02:09,680 believing what i am saying partially because i have a non-specific ethnic accent absolutely 19 00:02:09,680 --> 00:02:16,419 a lot of customers will say what about me i just bought the old ipad and uh to you i say 20 00:02:17,879 --> 00:02:27,259 off obviously that uh that that audio is from from 21 00:02:27,479 --> 00:02:34,740 conan o'brien yes yeah team coco team coco yes and he he he opened that by saying well i think 22 00:02:34,740 --> 00:02:40,639 that you know apple's getting a little cocky about the whole thing um and to tell you the truth i 23 00:02:41,520 --> 00:02:45,300 think that the what they've done with this with the second ipad as far as said that it's going to 24 00:02:45,300 --> 00:02:50,800 have um is a good thing for it well yeah i think it'll help it out yeah absolutely i mean you're 25 00:02:50,800 --> 00:02:55,360 adding a faster processor dual core processor i mean how can it be a bad thing and you're keeping 26 00:02:55,360 --> 00:02:58,870 it at the same price a little thinner and a little bit thinner yeah it was hard to 27 00:02:59,229 --> 00:03:04,060 hold on to you know i never had a problem with mine yeah yeah i mean it's a little bit as i said 28 00:03:04,060 --> 00:03:08,599 33 percent thinner and a little bit lighter i don't think the weight is going to be a measurement 29 00:03:08,599 --> 00:03:14,159 issue but the thinner you know that's that's nice and the faster um what is it cameras and you do 30 00:03:14,159 --> 00:03:19,330 facetime with each other yeah cameras doesn't really interest me a whole lot yeah but uh the 31 00:03:19,330 --> 00:03:23,409 faster processor for sure right especially you know when we were watching the demos and you know 32 00:03:23,409 --> 00:03:29,250 had the ability to run uh like do movie editing right and other types of activities that would 33 00:03:30,090 --> 00:03:35,889 require a full-fledged laptop or at the minimum to do uh it's kind of cool it is i think that's 34 00:03:35,889 --> 00:03:41,729 pretty nifty uh so i i'm curious what you guys think about you know this whole ipad 2 thing yeah 35 00:03:41,729 --> 00:03:46,129 have you seen it i mean have you seen the commercials for it or online and looked at it 36 00:03:46,129 --> 00:03:50,009 what do you guys think about it i mean and if you're one of the the lucky few that has uh recently 37 00:03:50,009 --> 00:03:54,889 purchased an ipad oh gosh yes hundred dollars you get a hundred dollar refund from apple oh do you 38 00:03:54,889 --> 00:03:59,490 really yeah so they're not really saying what conan says yeah that's that's true wow okay we'll 39 00:04:00,090 --> 00:04:04,490 get a hundred dollars uh back my wife's ex-husband just bought one last week all right so he'll get 40 00:04:04,490 --> 00:04:09,430 a hundred dollars back if he jumps through a couple of hoops with apple wow but uh yeah so 41 00:04:09,430 --> 00:04:12,930 if you recently purchased one you get a hundred dollars off you know just because the next one's 42 00:04:12,930 --> 00:04:17,050 coming out uh it comes in at the same price the new one comes at the same price as the old one 43 00:04:17,050 --> 00:04:20,389 so you're looking shocking to me actually yeah because normally when apple releases something 44 00:04:20,389 --> 00:04:26,509 they say well we added a two to it right uh so it'll be an extra three hundred dollars right 45 00:04:26,509 --> 00:04:30,009 right uh not in this case they're keeping it the same cost as it was before which is 46 00:04:30,089 --> 00:04:34,329 good i think the real story behind all this is where are the androids and all this i mean these 47 00:04:34,329 --> 00:04:39,610 guys the android came too late to the party right and they're still very late to the party i mean 48 00:04:39,610 --> 00:04:45,759 the mountain the motorola zoom not that not very fancy to me it's it's the closest thing they have 49 00:04:45,759 --> 00:04:50,569 yeah and according to some of the reviews that i've been reading on the zoom uh unfortunately 50 00:04:51,129 --> 00:04:57,629 it's an unfinished product right and uh but otherwise it actually steps up and is on par 51 00:05:00,509 --> 00:05:04,910 but it has a couple of sort of major issues that it needs to deal with before it can become a real 52 00:05:04,910 --> 00:05:08,529 contender and that's the difference apple doesn't release things with major issues like that 53 00:05:08,529 --> 00:05:14,490 so not typically well that's true it's usually well polished that is very very true you know 54 00:05:14,490 --> 00:05:19,490 what i need to know who's on the call who's online on there it's todd all right hello todd how are 55 00:05:19,490 --> 00:05:27,110 you how's it going i'm doing good hey uh yesterday i was on the uh computer for school um doing a 56 00:05:27,110 --> 00:05:33,240 bunch of uh four points and uh in the background i was running my school's website um and i was 57 00:05:33,259 --> 00:05:38,790 all of a sudden in the bottom right corner where the uh time is and everything uh pop-up blocked 58 00:05:38,790 --> 00:05:44,259 or came up that said you've been infected with spy just clicked on it because i assumed it was 59 00:05:44,259 --> 00:05:50,860 like my antivirus and when i clicked on it my everything froze i know i should have shut down 60 00:05:50,860 --> 00:05:55,579 the wireless connection at that point but i turned it off the computer and i rebooted it when i came 61 00:05:55,579 --> 00:06:02,779 back up um all that cop was changed the desktop now says uh warning you've been infected with spyware 62 00:06:02,779 --> 00:06:08,550 uh and then it goes on for aircraft so i'm not exactly sure if it's spyware or virus or what 63 00:06:09,769 --> 00:06:16,730 typically what you see those it's it's something called rogue antivirus it's an instant it's it's 64 00:06:16,730 --> 00:06:22,910 sort of a malware of type uh that installs itself to the machine and then it can't really do anything 65 00:06:22,910 --> 00:06:27,810 to your machine until you click on it which is considered an okay until you shut it off right so 66 00:06:27,810 --> 00:06:32,269 when it shows up down by the clock and you click on it that effectively gives it permission to do 67 00:06:32,269 --> 00:06:41,500 whatever it needs to do the machine to make your life unhappy right so um it's it's not good for 68 00:06:41,500 --> 00:06:42,279 you it's a square one it's a square one it's a square one it's a square one it's a square one 69 00:06:42,300 --> 00:06:48,240 machine you said no it's my own machine um i was just doing research and stuff and it seemed like 70 00:06:48,240 --> 00:06:53,740 other people when i got to class this morning said they were having issues with software that the or 71 00:06:53,740 --> 00:06:59,129 that with the program will use we would get whenever they download the links for the school 72 00:06:59,129 --> 00:07:06,189 it would say a file i downloaded but um it seems like i just came from that or something else well 73 00:07:06,620 --> 00:07:11,610 that's interesting is what type of application is that you're downloading um well it's supposed to 74 00:07:11,610 --> 00:07:16,339 be just powerpoints but it's running through a third-party website um to get these from a 75 00:07:16,339 --> 00:07:18,769 different school that 76 00:07:18,970 --> 00:07:24,379 that actually feel like divert you to the third website that page doesn't come up but it 77 00:07:24,379 --> 00:07:28,079 automatically starts downloading these these presentations so these powerpoints are being 78 00:07:28,079 --> 00:07:32,220 hosted by somebody right and it's very possible i mean i'm not saying it is but it's very possible 79 00:07:32,220 --> 00:07:37,459 that these uh the host is infected yeah there was a there was a virus going around last year 80 00:07:37,459 --> 00:07:44,620 that infected websites not really machines but infected websites so that when you went to those 81 00:07:44,620 --> 00:07:48,879 websites that your machine would then become infected yeah the website was the carrier if 82 00:07:48,879 --> 00:07:51,300 you were all right and then your machine would then infect other websites and then you would 83 00:07:51,319 --> 00:07:52,279 eventually become 84 00:07:52,279 --> 00:07:53,279 um 85 00:08:14,779 --> 00:08:15,579 um 86 00:08:19,930 --> 00:08:20,730 apparently 87 00:08:20,730 --> 00:08:21,610 when i 88 00:08:21,610 --> 00:08:22,829 looked into it 89 00:08:22,829 --> 00:08:23,290 this morning 90 00:08:23,290 --> 00:08:23,509 i 91 00:08:23,509 --> 00:08:23,910 find 92 00:08:25,300 --> 00:08:25,759 it 93 00:08:25,759 --> 00:08:28,810 It didn't do its self-update last month. 94 00:08:29,600 --> 00:08:30,000 Okay. 95 00:08:30,220 --> 00:08:32,200 It had on there. 96 00:08:32,279 --> 00:08:34,879 It was actually two months ago, and I just had assumed that it had. 97 00:08:34,919 --> 00:08:36,110 All right. 98 00:08:36,309 --> 00:08:38,169 Well, you need some new antivirus. 99 00:08:38,350 --> 00:08:39,059 All right. 100 00:08:39,139 --> 00:08:42,080 I would suggest that you probably not put Norton back on there. 101 00:08:42,980 --> 00:08:44,080 So uninstall that. 102 00:08:44,179 --> 00:08:46,580 Put something else on there, at least for the cleanup purpose. 103 00:08:47,240 --> 00:08:48,039 Use Avast. 104 00:08:48,159 --> 00:08:48,559 Okay. 105 00:08:49,200 --> 00:08:50,539 So A-V-A-S-T. 106 00:08:50,919 --> 00:08:51,320 Right. 107 00:08:51,320 --> 00:08:53,919 Go to my website and pull that down. 108 00:08:54,460 --> 00:08:56,480 Should I do that from a secondary computer then? 109 00:08:56,700 --> 00:08:59,750 Well, I mean, you don't need to do that. 110 00:08:59,870 --> 00:09:01,649 So just go ahead and pull that down. 111 00:09:02,429 --> 00:09:04,289 And install that and run a boot time scan. 112 00:09:05,100 --> 00:09:05,419 Okay. 113 00:09:05,980 --> 00:09:10,000 Afterwards, then you can start looking at other utilities just to make sure that everything's clean, 114 00:09:10,059 --> 00:09:11,440 like malware bytes or something like that. 115 00:09:11,639 --> 00:09:13,899 All the tools that we recommend are listed on the website. 116 00:09:14,299 --> 00:09:14,620 Right. 117 00:09:14,659 --> 00:09:17,360 Yeah, I've seen them, and I just should have gotten to it a long time ago. 118 00:09:17,440 --> 00:09:19,379 But I put it off and put it off, and now I'm paying for it. 119 00:09:19,740 --> 00:09:22,580 Well, you know, most of the stuff that we offer is free. 120 00:09:23,519 --> 00:09:25,120 So go ahead and download that. 121 00:09:25,220 --> 00:09:27,120 Run those scans and see how that works out for you. 122 00:09:27,460 --> 00:09:27,860 All right. 123 00:09:27,879 --> 00:09:31,000 If it turns out to be something that's harder to remove than that, 124 00:09:31,159 --> 00:09:33,100 then give us a call down at the shop and we can help you out. 125 00:09:33,240 --> 00:09:33,769 All right. 126 00:09:33,769 --> 00:09:33,929 Great. 127 00:09:33,950 --> 00:09:38,690 Yeah, I ran the add and delete programs and couldn't find anything in there that was out of the norm. 128 00:09:38,909 --> 00:09:40,730 All right, and that's not going to show up there. 129 00:09:40,909 --> 00:09:41,730 Oh, okay. 130 00:09:41,789 --> 00:09:42,009 All right. 131 00:09:42,129 --> 00:09:44,750 So just go ahead and run your tools, and let's see what happens. 132 00:09:45,110 --> 00:09:45,409 Great. 133 00:09:45,450 --> 00:09:45,929 Thank you much. 134 00:09:46,029 --> 00:09:46,190 All right. 135 00:09:46,230 --> 00:09:46,789 Appreciate the call. 136 00:09:46,909 --> 00:09:47,350 All right. 137 00:09:47,350 --> 00:09:47,590 Bye-bye. 138 00:09:47,629 --> 00:09:48,049 It's funny. 139 00:09:48,110 --> 00:09:50,669 The early version of this Rogan antivirus, actually, 140 00:09:50,690 --> 00:09:52,690 that's the only way you could get rid of it is through add and remove programs. 141 00:09:53,009 --> 00:09:55,929 You run all the virus removers you wanted, and you didn't get rid of it. 142 00:09:56,129 --> 00:09:57,960 It's because it was considered a real application. 143 00:09:58,159 --> 00:09:58,379 Right. 144 00:09:58,399 --> 00:09:58,600 Yep. 145 00:09:59,889 --> 00:10:00,909 Antivirus, I left it alone. 146 00:10:01,490 --> 00:10:02,090 Not anymore. 147 00:10:04,909 --> 00:10:05,970 We need to educate people. 148 00:10:05,970 --> 00:10:06,490 We do. 149 00:10:07,100 --> 00:10:07,720 If you want to be educated. 150 00:10:07,720 --> 00:10:08,659 To get educated, yeah. 151 00:10:09,000 --> 00:10:11,960 If you'd like to be educated, we're doing our first real class tonight. 152 00:10:12,639 --> 00:10:17,059 So if you want to be part of that, 4 o'clock tonight, we're doing the Windows 7 basic class. 153 00:10:17,220 --> 00:10:22,429 So if you are a new adopter to Windows 7, or if you're still on XP and want to know what you're going to be in for, 154 00:10:22,529 --> 00:10:28,600 if you do move up, or Vista, then give us a call, and we'll see if we can get you in the class. 155 00:10:28,799 --> 00:10:31,480 Yeah, we have a few spots left open, so give us a call down at the shop. 156 00:10:31,659 --> 00:10:34,720 Howard's down there manning the phone right now, so you can give him a call at 304-8300. 157 00:10:35,100 --> 00:10:36,779 Have him put your name on the list. 158 00:10:37,860 --> 00:10:38,480 He'll give you in. 159 00:10:38,700 --> 00:10:41,740 For people who are listening to the radio show, we will do a two-for-one. 160 00:10:41,980 --> 00:10:42,419 Two-for? 161 00:10:42,559 --> 00:10:44,799 Yep, so you buy one seat, you get to bring a friend. 162 00:10:44,980 --> 00:10:46,039 Ah, very nice. 163 00:10:46,200 --> 00:10:47,679 Or, you know, spouse or whatever. 164 00:10:47,860 --> 00:10:48,179 All right. 165 00:10:48,220 --> 00:10:50,740 Some other individual, other than yourself. 166 00:10:51,080 --> 00:10:52,019 Very nice, I like it. 167 00:10:52,039 --> 00:10:52,840 Well, including yourself. 168 00:10:53,080 --> 00:10:53,299 Right. 169 00:10:53,379 --> 00:10:55,899 We don't want you to just buy a ticket and then not show up. 170 00:10:55,960 --> 00:10:57,779 Well, unless you buy both of them for somebody else. 171 00:10:57,879 --> 00:10:58,279 Oh, that's true. 172 00:10:58,379 --> 00:10:58,519 See? 173 00:10:58,779 --> 00:11:04,320 All right, so two-for-one if you listen to the radio special, and you'll have to mention that to Howard, 174 00:11:04,399 --> 00:11:05,820 because otherwise he won't know what... 175 00:11:05,820 --> 00:11:06,759 And what's the what, Brad? 176 00:11:06,759 --> 00:11:06,879 What price? 177 00:11:07,559 --> 00:11:07,879 $40. 178 00:11:08,019 --> 00:11:08,980 $40 for two hours. 179 00:11:09,120 --> 00:11:10,379 Yeah, $40 for a two-hour class. 180 00:11:10,559 --> 00:11:12,759 You will learn everything you need to know about Windows 7. 181 00:11:14,419 --> 00:11:17,799 The reason we say it's a two-hour class is because I had to have something to put on the schedule. 182 00:11:18,000 --> 00:11:18,259 Right. 183 00:11:18,460 --> 00:11:23,559 If it's anything like the radio show or any time else we get in front of people and start talking, 184 00:11:23,919 --> 00:11:26,379 it'll probably run on more than that. 185 00:11:26,440 --> 00:11:30,179 This show would run along if we could, but, you know, we have people behind us and we can't run along. 186 00:11:30,279 --> 00:11:31,299 But otherwise it probably would. 187 00:11:31,340 --> 00:11:33,019 Me and Mike talked for hours after this, so... 188 00:11:33,019 --> 00:11:34,580 Right, and we talked with customers afterwards. 189 00:11:34,700 --> 00:11:36,919 So it'll run on as long as you guys have time. 190 00:11:36,940 --> 00:11:37,740 If you have questions, essentially. 191 00:11:38,159 --> 00:11:39,840 Yeah, so we'll run you through the software. 192 00:11:40,340 --> 00:11:45,340 We'll teach you everything you need to know about Windows 7, how it operates, what changes have been made, 193 00:11:46,139 --> 00:11:49,679 things to look out for if you're used to older operating systems, 194 00:11:50,519 --> 00:11:53,440 and just make you feel much more comfortable within 7. 195 00:11:53,559 --> 00:11:53,840 Right. 196 00:11:53,860 --> 00:11:57,639 You know, last week we had the meet and greet, and we had a bunch of nice people stop by, 197 00:11:57,700 --> 00:11:58,720 and I want to thank everybody who stopped by. 198 00:11:58,779 --> 00:11:59,080 It was great. 199 00:11:59,259 --> 00:12:04,399 It was very nice, and thanks again to Chick-fil-A for providing food, which was very nice. 200 00:12:04,500 --> 00:12:06,320 Today they're not doing that, so bring your own food if you want food. 201 00:12:06,940 --> 00:12:07,039 Yeah. 202 00:12:07,500 --> 00:12:08,440 I didn't ask her. 203 00:12:08,600 --> 00:12:09,580 You probably would have brought food. 204 00:12:09,700 --> 00:12:10,120 Oh, I know, I know. 205 00:12:10,360 --> 00:12:12,179 But, yeah, it's... 206 00:12:13,769 --> 00:12:16,090 I hope that we can get some people down there and teach them. 207 00:12:16,190 --> 00:12:16,509 Oh, yeah. 208 00:12:16,570 --> 00:12:21,690 Because we get so many questions every week about, well, how does this work, and what happens here? 209 00:12:21,889 --> 00:12:27,750 And we want to be able to take these opportunities and get in front of you and actually answer your questions directly. 210 00:12:27,990 --> 00:12:34,149 For a, you know, normally when people come in and ask questions in the shop, we're usually in between, you know, 50 machines. 211 00:12:34,370 --> 00:12:34,629 Right. 212 00:12:34,710 --> 00:12:37,169 And there's customers coming in and out, and the phone's ringing like crazy. 213 00:12:37,529 --> 00:12:43,960 And it's hard to devote a whole bunch of time to sit down and talk with somebody about their, answer all their questions. 214 00:12:44,120 --> 00:12:44,279 Right. 215 00:12:44,440 --> 00:12:51,840 And so this gives us an opportunity or a forum to actually have the time set aside, and it's devoted completely to answering questions. 216 00:12:52,700 --> 00:12:53,059 Absolutely. 217 00:12:53,100 --> 00:12:58,019 And it's actually cheaper than what we would charge to have somebody sit in the shop for an hour and talk to them. 218 00:12:58,059 --> 00:12:59,299 Right, because we're doing a group thing. 219 00:12:59,360 --> 00:13:01,340 So the group rate is going to be great. 220 00:13:01,440 --> 00:13:07,720 So if you want to be part of the classroom tonight, give us a call down at the shop, 304-8300, or you can call us here, 751-104-7000. 221 00:13:08,360 --> 00:13:13,600 We'll get you on the list and see what we can do to make you feel much more comfortable about the operating system. 222 00:13:13,720 --> 00:13:19,139 Future classes are going to include things like how to use your Android or iPhone. 223 00:13:19,399 --> 00:13:19,679 Right. 224 00:13:19,899 --> 00:13:21,779 And so you know how to use all the features. 225 00:13:22,019 --> 00:13:22,840 Right, or the iPad. 226 00:13:23,019 --> 00:13:23,179 Yeah. 227 00:13:23,730 --> 00:13:29,509 Any of those devices, most people that use them, they really don't scratch the surface of what they can do. 228 00:13:29,710 --> 00:13:29,870 Yep. 229 00:13:30,129 --> 00:13:31,629 Especially with the Android phones. 230 00:13:32,389 --> 00:13:37,330 I think that there's a lot of people that use it for address, you know, address book and calendar. 231 00:13:37,389 --> 00:13:37,610 Right. 232 00:13:38,169 --> 00:13:40,429 And it does so much more. 233 00:13:40,429 --> 00:13:41,590 Like an over-globified phone pilot. 234 00:13:41,830 --> 00:13:42,009 Right. 235 00:13:42,110 --> 00:13:42,389 Yeah. 236 00:13:42,549 --> 00:13:44,149 It does much, much more than that. 237 00:13:44,330 --> 00:13:48,870 So these types of classes we're going to bring in, we're doing a child safety course coming up. 238 00:13:48,889 --> 00:13:50,029 I'm looking forward to that one. 239 00:13:50,090 --> 00:13:54,870 How to keep your kids online and actually show you the ways that kids will try to get around it. 240 00:13:54,950 --> 00:13:55,169 Yep. 241 00:13:55,549 --> 00:13:59,990 So you understand how it works and what the mechanisms are in there to keep it safe. 242 00:14:00,169 --> 00:14:01,509 We're going to do some social networking classes. 243 00:14:01,809 --> 00:14:01,970 Yep. 244 00:14:01,990 --> 00:14:02,690 So if you want to. 245 00:14:02,950 --> 00:14:07,649 If you know somebody, and I know you do, that is not very proficient with. 246 00:14:07,950 --> 00:14:09,129 Like Facebook and Twitter. 247 00:14:09,289 --> 00:14:10,230 I do know somebody. 248 00:14:10,590 --> 00:14:11,190 Besides me. 249 00:14:11,350 --> 00:14:11,529 Oh. 250 00:14:12,610 --> 00:14:15,950 That, and mine is not by that I don't know how it works. 251 00:14:16,169 --> 00:14:17,070 You just don't want to. 252 00:14:17,070 --> 00:14:17,730 I just don't want to. 253 00:14:17,789 --> 00:14:17,929 Right. 254 00:14:19,169 --> 00:14:23,769 We will teach, you know, because there's, we get lots of, let's just say, Oro Valley calls. 255 00:14:23,970 --> 00:14:24,169 Right. 256 00:14:24,330 --> 00:14:24,649 Right. 257 00:14:24,649 --> 00:14:28,710 And they're like, well, I want to learn how to use Facebook so I can keep in touch with my kids and my grandkids. 258 00:14:28,769 --> 00:14:29,110 Right, right. 259 00:14:29,149 --> 00:14:29,490 Absolutely. 260 00:14:29,730 --> 00:14:33,929 And often that comment comes up right at the end of a service call. 261 00:14:34,110 --> 00:14:34,429 Right. 262 00:14:34,490 --> 00:14:34,649 Right. 263 00:14:34,710 --> 00:14:37,929 And so it's like, well, we could charge you another hour. 264 00:14:37,950 --> 00:14:40,169 And sit out here and teach it to you. 265 00:14:40,549 --> 00:14:42,509 And most of them opt not to do that. 266 00:14:42,629 --> 00:14:42,929 Well, yeah. 267 00:14:43,129 --> 00:14:48,230 So this way we can get a group of people together and teach them everything they need. 268 00:14:48,409 --> 00:14:49,509 Don't get into Skype classes. 269 00:14:50,289 --> 00:14:53,830 I mean, I actually plan on doing some like Photoshop classes, all the other classes too. 270 00:14:54,340 --> 00:14:55,460 So it should be pretty cool. 271 00:14:56,090 --> 00:14:57,429 Well, we're going to take a quick break. 272 00:14:57,570 --> 00:14:57,789 All right. 273 00:14:57,889 --> 00:15:02,169 When we get back from the break, we're going to answer phone calls and talk to you about more technology stuff. 274 00:15:02,730 --> 00:15:04,429 It's going to be an iPad day for the most part. 275 00:15:05,690 --> 00:15:07,669 So call us up and give us your topic of the day. 276 00:15:07,710 --> 00:15:07,970 Okay. 277 00:15:07,970 --> 00:15:08,070 Okay. 278 00:15:08,070 --> 00:15:08,330 Okay. 279 00:15:08,490 --> 00:15:09,370 Tell me what you think about it. 280 00:15:09,389 --> 00:15:11,450 Do you think Apple really set the standard with the tablet? 281 00:15:11,789 --> 00:15:12,850 Do you think that's how it works? 282 00:15:12,870 --> 00:15:13,070 Yes, they did. 283 00:15:13,549 --> 00:15:14,850 You're not supposed to buy us the answer. 284 00:15:14,950 --> 00:15:17,750 This is the Computer Guru Show on 104.1 The Truth, Tucson News Talk FM. 285 00:15:18,590 --> 00:15:32,370 Computer Guru Show. 286 00:15:32,429 --> 00:15:32,909 My name is Mike. 287 00:15:32,950 --> 00:15:35,850 Here to deal with your technology needs and treat you like a real person in the process. 288 00:15:36,049 --> 00:15:38,289 Great to hang out with me here doing our thing. 289 00:15:38,470 --> 00:15:38,990 As always. 290 00:15:39,169 --> 00:15:39,649 As always. 291 00:15:40,460 --> 00:15:43,009 Still working the boards, mostly. 292 00:15:45,179 --> 00:15:46,100 What's that supposed to be? 293 00:15:46,259 --> 00:15:46,759 I don't know. 294 00:15:49,200 --> 00:15:51,320 Anybody been following the whole Charlie Sheen thing? 295 00:15:51,919 --> 00:15:52,580 Oh, man. 296 00:15:52,700 --> 00:15:54,340 I mean, I know it's totally not technology. 297 00:15:54,340 --> 00:15:54,879 I watch technology. 298 00:15:55,039 --> 00:15:55,679 I watched Hot Shots last night. 299 00:15:55,799 --> 00:15:56,080 Did you? 300 00:15:56,200 --> 00:15:56,639 That's about it. 301 00:15:56,799 --> 00:15:57,360 He's an F-18. 302 00:15:57,460 --> 00:15:58,179 Yeah, I told my wife. 303 00:15:58,539 --> 00:15:59,179 Well, I watch it. 304 00:15:59,259 --> 00:16:00,559 My wife's really not watched Hot Shots before. 305 00:16:00,700 --> 00:16:02,200 I'm like, you see who that's right next to him? 306 00:16:02,220 --> 00:16:02,700 It's like, who? 307 00:16:02,740 --> 00:16:03,600 I was like, that's John Cryer. 308 00:16:03,659 --> 00:16:07,259 That's from, you know, because he's in Hot Shots from, you know, Two and a Half Men. 309 00:16:07,320 --> 00:16:07,500 Right. 310 00:16:07,679 --> 00:16:08,299 Anyways, whatever. 311 00:16:09,440 --> 00:16:10,740 She got kicked out of the whole Chihuahua. 312 00:16:10,779 --> 00:16:11,379 They kept on sitting there. 313 00:16:11,440 --> 00:16:12,100 It was totally hilarious. 314 00:16:12,299 --> 00:16:12,720 It was hilarious. 315 00:16:12,720 --> 00:16:13,419 I just want you to know. 316 00:16:13,440 --> 00:16:13,759 It was. 317 00:16:13,759 --> 00:16:14,179 It was hilarious. 318 00:16:14,360 --> 00:16:15,259 I'm rolling over here. 319 00:16:15,320 --> 00:16:15,639 I know. 320 00:16:15,659 --> 00:16:16,179 I see it. 321 00:16:16,200 --> 00:16:16,399 Yeah. 322 00:16:16,480 --> 00:16:16,940 Shut up. 323 00:16:16,940 --> 00:16:17,799 You see it all happening. 324 00:16:18,720 --> 00:16:20,720 Shall we make some calls? 325 00:16:21,179 --> 00:16:21,919 Yes, let's. 326 00:16:21,960 --> 00:16:22,200 All right. 327 00:16:22,279 --> 00:16:23,240 Are you done coughing now? 328 00:16:23,259 --> 00:16:23,559 I'm okay. 329 00:16:23,700 --> 00:16:24,580 You have a cough button. 330 00:16:24,759 --> 00:16:25,139 I do. 331 00:16:25,220 --> 00:16:25,840 I pushed it. 332 00:16:25,980 --> 00:16:26,700 Tom, how you doing? 333 00:16:26,860 --> 00:16:27,179 Good. 334 00:16:27,429 --> 00:16:28,250 I'm doing okay. 335 00:16:28,350 --> 00:16:28,850 How can I help you? 336 00:16:29,029 --> 00:16:34,690 I'm trying to figure out how to transfer email from my Microsoft Office Live small business 337 00:16:34,690 --> 00:16:36,490 domain to a Gmail account. 338 00:16:36,750 --> 00:16:51,009 When I do the Gmail import wizard, the little message didn't identify your domain, but. 339 00:16:54,620 --> 00:16:54,899 Okay. 340 00:16:58,639 --> 00:16:59,600 It's a live account? 341 00:16:59,940 --> 00:17:16,630 There's a little small thing where you can, and I guess it's an account. 342 00:17:16,710 --> 00:17:17,609 I can access it. 343 00:17:17,609 --> 00:17:23,880 I don't know, but I'd like to switch my emails. 344 00:17:24,000 --> 00:17:33,240 I'm over to account profile Gmail if I can, but I can't get the Gmail importer to work 345 00:17:33,240 --> 00:17:33,480 for me. 346 00:17:34,380 --> 00:17:34,579 Okay. 347 00:17:34,799 --> 00:17:41,319 Now, the live accounts are usually pop.live.com or mail.live.com. 348 00:17:41,519 --> 00:17:43,579 Right, like a .live.com, yep. 349 00:17:44,410 --> 00:17:46,450 And then when you put that in, it doesn't work for you? 350 00:17:46,609 --> 00:17:46,789 No. 351 00:17:47,759 --> 00:17:49,480 Does it give you a specific error for that? 352 00:17:49,519 --> 00:17:50,579 Just because it can't find it? 353 00:17:50,700 --> 00:17:53,279 Email can't identify your POP server. 354 00:17:53,460 --> 00:17:55,220 Please enter your POP server information. 355 00:17:55,240 --> 00:18:03,599 I did a little bit more research, and I found Whois, I think. 356 00:18:03,740 --> 00:18:04,140 Right. 357 00:18:04,240 --> 00:18:04,700 And it said. 358 00:18:04,839 --> 00:18:06,000 Type in your domain information. 359 00:18:10,390 --> 00:18:13,670 The name of my server. 360 00:18:13,750 --> 00:18:26,180 It said to tell me that one is the incoming server and one is the outgoing server. 361 00:18:26,180 --> 00:18:27,319 Did it list an MX record? 362 00:18:29,319 --> 00:18:30,960 Okay, so the NSs are name servers. 363 00:18:31,240 --> 00:18:31,680 Name servers. 364 00:18:31,859 --> 00:18:32,880 They don't have anything to do with mail. 365 00:18:34,019 --> 00:18:36,640 You can use something called MX Toolbox. 366 00:18:36,839 --> 00:18:37,859 MX Toolbox, okay. 367 00:18:37,920 --> 00:18:40,539 So go to mxtoolbox.com, type in your domain name. 368 00:18:40,700 --> 00:18:40,920 Okay. 369 00:18:41,230 --> 00:18:43,549 And it will come back with your mail servers. 370 00:18:44,670 --> 00:18:49,950 Now, it'll give you the name of the mail servers, but live, or Microsoft, has an interesting 371 00:18:49,950 --> 00:18:52,210 way of doing things when it comes to grabbing mail. 372 00:18:52,410 --> 00:18:52,549 Okay. 373 00:18:52,549 --> 00:18:56,990 So, generally, they want you to have a certain type of account, or at least enable POP access 374 00:18:56,990 --> 00:19:00,349 on the account if you want to be able to pull the stuff down via POP. 375 00:19:00,839 --> 00:19:05,859 Are you using, like, have you been doing everything online, or do you have, like, Outlook, or? 376 00:19:06,079 --> 00:19:10,259 Well, I do have Outlook, and actually, I tried downloading the Outlook connector as well. 377 00:19:10,500 --> 00:19:10,900 Right. 378 00:19:10,980 --> 00:19:14,299 And I went through that whole process, typed in what information I could. 379 00:19:14,500 --> 00:19:20,259 Did a little test, four or five different criteria. 380 00:19:20,559 --> 00:19:21,140 See, I'm wondering. 381 00:19:21,220 --> 00:19:23,559 I know regular live mail has POP access. 382 00:19:23,839 --> 00:19:25,119 I'm wondering if this business line. 383 00:19:25,140 --> 00:19:26,480 I've never used a business line. 384 00:19:26,480 --> 00:19:27,900 I've never used a business line live, if it, in fact, has POP access. 385 00:19:28,099 --> 00:19:29,079 Well, I bet you it's turned off. 386 00:19:29,299 --> 00:19:30,059 Yeah, that may be. 387 00:19:30,240 --> 00:19:34,220 So, there may be a setting in there, same as in Gmail, by the way. 388 00:19:34,339 --> 00:19:34,660 Okay. 389 00:19:34,740 --> 00:19:38,099 Where you can turn on and off POP and IMAP access to the accounts. 390 00:19:38,319 --> 00:19:38,500 Oh. 391 00:19:39,359 --> 00:19:41,500 So, I would look in there and see if there's a way to turn it on. 392 00:19:41,700 --> 00:19:46,660 Now, I don't use any of the live services, just because, I don't know, I don't really 393 00:19:46,660 --> 00:19:47,579 care for them a whole lot. 394 00:19:47,759 --> 00:19:47,940 Right. 395 00:19:48,759 --> 00:19:50,430 Well, that's essentially why I'm. 396 00:19:50,650 --> 00:19:51,269 Yeah, I was going to. 397 00:19:51,349 --> 00:19:54,779 I just don't want to lose how many emails that I've got. 398 00:19:54,960 --> 00:19:56,940 So, even if I could download the stuff into. 399 00:19:57,240 --> 00:20:04,700 Well, there's going to be a way to get it out of there. 400 00:20:05,500 --> 00:20:09,119 And I'd love to help you more with this, but I'm sort of in the dark here, because 401 00:20:09,119 --> 00:20:11,539 I'm not super familiar with the live services. 402 00:20:11,720 --> 00:20:12,039 Okay. 403 00:20:12,329 --> 00:20:16,849 But, if they are like any of the other services, that there's probably an option to turn on 404 00:20:16,849 --> 00:20:19,039 and off POP and IMAP to those accounts. 405 00:20:19,200 --> 00:20:19,380 Okay. 406 00:20:19,380 --> 00:20:22,059 So, it can turn on and off. 407 00:20:22,099 --> 00:20:22,660 Well, not Gmail. 408 00:20:23,059 --> 00:20:23,420 No. 409 00:20:23,500 --> 00:20:24,859 In the live services. 410 00:20:24,980 --> 00:20:25,720 In the live services. 411 00:20:25,799 --> 00:20:25,980 Okay. 412 00:20:26,220 --> 00:20:27,930 And that's where I would go with that. 413 00:20:28,170 --> 00:20:29,190 And I have a question, actually. 414 00:20:29,410 --> 00:20:31,089 So, this is for your business mail. 415 00:20:31,130 --> 00:20:34,369 Is it, you only need one mailbox, just for you, or is it multiple mailboxes? 416 00:20:34,369 --> 00:20:34,650 There's two. 417 00:20:35,500 --> 00:20:37,759 I'm actually splitting off my information from the other. 418 00:20:37,839 --> 00:20:38,599 I'm splitting off my information from the other user account. 419 00:20:39,440 --> 00:20:41,220 So, two separate emails underneath. 420 00:20:42,220 --> 00:20:44,140 Have you given any thought to Exchange email? 421 00:20:44,440 --> 00:20:45,319 I have. 422 00:20:45,380 --> 00:20:46,400 I actually looked online. 423 00:20:47,299 --> 00:20:48,359 They have a cloud. 424 00:20:48,480 --> 00:20:50,700 I guess it's a cloud-hosted, like, Exchange online. 425 00:20:51,259 --> 00:20:52,539 Have you heard anything about that? 426 00:20:52,759 --> 00:20:54,019 Well, we offer one of those, actually. 427 00:20:54,319 --> 00:20:54,660 Oh, you do? 428 00:20:54,779 --> 00:20:55,019 Yeah. 429 00:20:55,220 --> 00:21:00,009 So, if you're interested in talking a little bit more about that, we can do that. 430 00:21:00,609 --> 00:21:03,509 What we can do is we can put you on hold and have Crystal get your information, and we 431 00:21:03,509 --> 00:21:06,309 can talk with you a little bit more in this after the show. 432 00:21:06,470 --> 00:21:06,769 Okay. 433 00:21:06,849 --> 00:21:08,710 And maybe help you at least get your mail. 434 00:21:08,730 --> 00:21:11,509 Get your mail out of the live services so that you can put them wherever you like. 435 00:21:11,670 --> 00:21:13,910 I plan on being down at your class later on tonight. 436 00:21:13,990 --> 00:21:15,799 I heard for that the other day. 437 00:21:16,230 --> 00:21:16,589 Well, great. 438 00:21:16,630 --> 00:21:17,150 We'll see you then. 439 00:21:17,269 --> 00:21:18,579 I'll bring you in with me there. 440 00:21:18,740 --> 00:21:19,339 Yeah, sounds great. 441 00:21:19,500 --> 00:21:20,230 Okay, thank you. 442 00:21:20,329 --> 00:21:20,990 All right, thanks for the call. 443 00:21:21,130 --> 00:21:21,269 Okay. 444 00:21:22,619 --> 00:21:22,900 Wow. 445 00:21:24,299 --> 00:21:26,559 So, I don't know how live works. 446 00:21:26,660 --> 00:21:27,400 We're going to have to check that out. 447 00:21:27,440 --> 00:21:31,279 Well, I know how basic live works, but I have a feeling a bit of this live business is a 448 00:21:31,279 --> 00:21:31,740 little bit different. 449 00:21:32,019 --> 00:21:36,099 It sounds to me like they're trying to emulate the Google apps. 450 00:21:36,460 --> 00:21:36,740 Yes. 451 00:21:36,980 --> 00:21:38,160 Yeah, the Google. 452 00:21:38,519 --> 00:21:40,160 Because the Google apps is way different, too. 453 00:21:40,180 --> 00:21:41,140 It just doesn't work right away. 454 00:21:41,200 --> 00:21:41,720 You have to do it. 455 00:21:41,759 --> 00:21:42,160 You have to jump through. 456 00:21:42,279 --> 00:21:42,700 A couple hoops. 457 00:21:42,779 --> 00:21:44,579 Set some MX records and go crazy. 458 00:21:45,839 --> 00:21:46,910 Well, stick around. 459 00:21:47,089 --> 00:21:48,509 We've got a news break coming up here. 460 00:21:48,589 --> 00:21:50,730 If you'd like to be part of the show, 751-1041. 461 00:21:50,890 --> 00:21:54,589 If you'd like to learn something, you want to be taught about Windows, go ahead and give 462 00:21:54,589 --> 00:21:58,269 us a call about the class, 751-1041, or call us down at the shop, 304-8300. 463 00:21:58,890 --> 00:22:02,109 This is the Computer Guru Show on 104.1 The Truth, Tucson's Newstalk FM. 464 00:22:02,269 --> 00:22:03,549 We'll be right back after the news. 465 00:22:03,809 --> 00:22:24,890 The Guru Show. 466 00:22:24,990 --> 00:22:25,450 My name's Mike. 467 00:22:25,450 --> 00:22:28,809 Here to deal with your technology needs and treat you like a real person in the process. 468 00:22:28,849 --> 00:22:31,950 Give us a call, 751-1041, if you'd like to be part of the show. 469 00:22:32,740 --> 00:22:33,420 Let's take some questions. 470 00:22:33,440 --> 00:22:35,140 We're going to start with Charlie. 471 00:22:35,299 --> 00:22:35,720 Hello, Charlie. 472 00:22:35,819 --> 00:22:36,119 How are you doing? 473 00:22:36,319 --> 00:22:38,380 Hey, good afternoon, Mike and Randall. 474 00:22:38,960 --> 00:22:42,220 Randall is not back in the room yet, but I'll tell him you said hi. 475 00:22:43,240 --> 00:22:44,579 I have a slight problem. 476 00:22:44,619 --> 00:22:51,390 I just got back online, got a Windows XP Dell computer here, and my Firefox works fine. 477 00:22:51,430 --> 00:22:56,890 I can access Internet, but I just downloaded Internet Explorer because it was broke, and 478 00:22:57,319 --> 00:22:58,880 it can't seem to log on. 479 00:22:59,160 --> 00:23:00,630 What can I do? 480 00:23:01,279 --> 00:23:04,140 Okay, so how is Internet Explorer broken? 481 00:23:04,319 --> 00:23:05,099 I'm not sure. 482 00:23:05,099 --> 00:23:10,170 It's been quite a while since I've been online, and somehow or another, I've never been able 483 00:23:10,170 --> 00:23:11,109 to do Windows updates. 484 00:23:11,230 --> 00:23:14,349 That's what I've been trying to get is the Windows updates, and when it tries to load 485 00:23:14,349 --> 00:23:20,920 it, it comes up with an error saying that it thinks the firewall ports are ports 80 486 00:23:20,920 --> 00:23:25,859 or 443 or something are set wrong, but I'm running the stock settings, the default settings 487 00:23:25,859 --> 00:23:27,400 for the firewall. 488 00:23:27,859 --> 00:23:31,789 I even turned it off, and it still can't find an Internet connection. 489 00:23:32,289 --> 00:23:35,779 Okay, so there's two tools I'm going to recommend that you run. 490 00:23:35,920 --> 00:23:36,680 Do you have another machine? 491 00:23:36,799 --> 00:23:37,640 That you can get online with? 492 00:23:37,819 --> 00:23:38,680 Oh, yeah, I can get online. 493 00:23:39,099 --> 00:23:39,440 Uh-huh. 494 00:23:39,599 --> 00:23:44,539 Okay, so there's two tools for Windows XP that are very useful when dealing with these types 495 00:23:44,539 --> 00:23:47,579 of issues, one of which is called DialFX. 496 00:23:48,369 --> 00:23:52,289 That's D-I-A-L hyphen A hyphen fix, F-I-X. 497 00:23:52,799 --> 00:23:53,859 I have that. 498 00:23:54,160 --> 00:23:58,960 Okay, run that and tell it to reset Windows updates, and that'll help a lot. 499 00:23:59,119 --> 00:24:05,440 The second one you're going to want to try out is something called, what's that, Winsock 500 00:24:05,440 --> 00:24:05,920 XP? 501 00:24:06,119 --> 00:24:07,079 Yeah, Winsock XP. 502 00:24:07,079 --> 00:24:12,750 Winsock XP, and what it'll do is it'll reset all the IP stacks on an XP machine. 503 00:24:12,930 --> 00:24:15,130 Do not run this if you're not on XP. 504 00:24:15,349 --> 00:24:16,589 All right? 505 00:24:16,650 --> 00:24:22,920 Both of these, by the way, both of these tools are XP specific, so if you're running Vista 506 00:24:22,920 --> 00:24:27,359 or 7 and you have a similar problem, it's not a good idea to try to run DialFX on your 507 00:24:27,359 --> 00:24:27,579 machine. 508 00:24:28,319 --> 00:24:28,779 All right. 509 00:24:29,000 --> 00:24:34,319 So, DialFX is good for that type of stuff, and reset the Winsock stack. 510 00:24:34,599 --> 00:24:35,579 I can't speak today. 511 00:24:35,740 --> 00:24:36,420 I know this. 512 00:24:36,619 --> 00:24:37,059 Oh. 513 00:24:37,579 --> 00:24:38,019 Okay. 514 00:24:38,220 --> 00:24:38,660 Okay. 515 00:24:38,660 --> 00:24:39,000 Okay. 516 00:24:39,480 --> 00:24:40,259 Let's get back online again. 517 00:24:40,339 --> 00:24:44,940 The other thing that you need to check is whenever you get SSL errors, in Internet Options 518 00:24:44,940 --> 00:24:51,059 from the control panel, there is a clear SSL state button inside of Internet Options. 519 00:24:51,630 --> 00:24:52,029 Right. 520 00:24:52,170 --> 00:24:59,670 And what that does is it resets all of your SSH stuff, all the port 443s and all the security 521 00:24:59,670 --> 00:25:01,930 certificates that you've accumulated over time. 522 00:25:02,170 --> 00:25:03,680 And under which one? 523 00:25:03,980 --> 00:25:04,940 It's in Internet Options. 524 00:25:05,140 --> 00:25:05,640 Internet Options. 525 00:25:05,900 --> 00:25:06,299 Okay. 526 00:25:06,460 --> 00:25:09,440 I forget which tab it's on, but I think it's on the content tab. 527 00:25:10,630 --> 00:25:15,150 And you clear the SSL state, and that will also help. 528 00:25:15,309 --> 00:25:18,789 Anytime you're dealing with SSL problems, though, where you end up with Windows Update problems, 529 00:25:18,950 --> 00:25:21,710 one of the first things you need to check is the date and time on the machine to make 530 00:25:21,710 --> 00:25:22,549 sure that it's accurate. 531 00:25:23,779 --> 00:25:27,380 Because if the date is off, you can't access a secured site. 532 00:25:28,900 --> 00:25:30,859 That seems not to be a problem here. 533 00:25:31,099 --> 00:25:31,299 Okay. 534 00:25:31,359 --> 00:25:32,240 One other question. 535 00:25:32,359 --> 00:25:35,039 You've heard of Lenovo laptops? 536 00:25:35,579 --> 00:25:36,019 Yes, I have. 537 00:25:36,259 --> 00:25:37,259 What do you think of those? 538 00:25:37,799 --> 00:25:38,880 I think they used to be IBM. 539 00:25:39,180 --> 00:25:39,579 Yes. 540 00:25:39,700 --> 00:25:40,599 They're all right. 541 00:25:40,740 --> 00:25:41,700 They're good machines. 542 00:25:41,700 --> 00:25:41,819 They're good machines. 543 00:25:42,259 --> 00:25:43,539 Are they as good as HPs? 544 00:25:44,009 --> 00:25:45,130 Well, it depends on which model. 545 00:25:46,210 --> 00:25:46,730 I don't know. 546 00:25:46,730 --> 00:25:48,089 I might have to go the other way around. 547 00:25:48,670 --> 00:25:50,450 Are HPs as good as Lenovo's, probably? 548 00:25:50,490 --> 00:25:50,630 Yeah. 549 00:25:50,630 --> 00:25:53,529 Most of the time, you're going to have a better experience with a Lenovo than you are with 550 00:25:53,529 --> 00:25:55,869 the, let's say, the cheaper HPs. 551 00:25:55,910 --> 00:25:56,170 Yeah. 552 00:25:56,390 --> 00:25:58,230 And what about the better HPs? 553 00:25:58,349 --> 00:26:00,349 When he says cheaper, he means an HP under $700. 554 00:26:00,910 --> 00:26:01,069 Ah. 555 00:26:01,269 --> 00:26:01,470 Right. 556 00:26:01,549 --> 00:26:05,849 So if you're talking about a $1,000 HP, then we're probably talking the other way around. 557 00:26:06,269 --> 00:26:06,589 Okay. 558 00:26:06,789 --> 00:26:11,650 But in the sort of standard market, the $600 to $900 or so. 559 00:26:11,849 --> 00:26:15,829 $600 range, your little Novos, I think, are a better buy. 560 00:26:16,109 --> 00:26:19,880 As long as they have the i3s or the i5s in them. 561 00:26:20,369 --> 00:26:21,509 Well, i3s for sure. 562 00:26:22,190 --> 00:26:27,529 I mean, I'm not a huge fan of the i5s and the laptops yet, just because they are rather 563 00:26:27,529 --> 00:26:28,109 power hungry. 564 00:26:29,880 --> 00:26:31,619 But it's nice to have that kind of speed. 565 00:26:32,380 --> 00:26:33,019 All right. 566 00:26:34,160 --> 00:26:35,180 Well, thanks a lot for your help. 567 00:26:35,339 --> 00:26:35,700 All right. 568 00:26:35,740 --> 00:26:36,380 I appreciate the call. 569 00:26:36,519 --> 00:26:36,839 Bye now. 570 00:26:39,079 --> 00:26:40,000 Why are you looking at me like that? 571 00:26:40,000 --> 00:26:40,259 I'm not. 572 00:26:40,460 --> 00:26:40,740 All right. 573 00:26:40,759 --> 00:26:42,920 So the i5s in laptops. 574 00:26:43,299 --> 00:26:45,759 And let me tell you why I'm not a huge fan of them, because I'm sure people are rolling 575 00:26:45,759 --> 00:26:46,220 their eyes. 576 00:26:46,400 --> 00:26:46,720 You're right. 577 00:26:48,309 --> 00:26:52,470 Anything when you're dealing with a laptop, everything equates to heat, right? 578 00:26:52,690 --> 00:26:54,630 And that's the one thing that's going to kill your laptop. 579 00:26:54,869 --> 00:26:59,240 So a faster processor consuming more power equals more heat. 580 00:26:59,460 --> 00:26:59,880 Yeah. 581 00:27:00,019 --> 00:27:04,119 And so more heat equals a machine that doesn't last as long. 582 00:27:04,119 --> 00:27:09,160 Well, this is the same reason why I wasn't very fond of the Pentium 4s being in the laptops. 583 00:27:10,019 --> 00:27:13,039 Because the Pentium 4 was like a little tiny nuclear reactor inside. 584 00:27:13,099 --> 00:27:13,759 Those things are hot. 585 00:27:13,980 --> 00:27:17,220 That's also why we never liked the AMD processors in any of the laptops. 586 00:27:17,220 --> 00:27:24,579 Because they used full-size desktop AMD processors, which never cooled properly, ran way too 587 00:27:24,579 --> 00:27:26,539 hot, consumed way too much battery power. 588 00:27:26,900 --> 00:27:31,440 I mean, unless you're buying a portable desktop, which like the Toshiba Cosmio, you know, that's 589 00:27:31,440 --> 00:27:32,099 a portable desktop. 590 00:27:32,200 --> 00:27:33,619 There's no laptop about that. 591 00:27:34,180 --> 00:27:39,660 Unless you're buying a portable desktop, you don't want a processor that fast, or not that 592 00:27:39,660 --> 00:27:41,339 fast, but that power-hungry and hot. 593 00:27:41,619 --> 00:27:42,059 All right. 594 00:27:42,140 --> 00:27:47,559 So the i3s, I think, are right now, as far as if you equate dollars to, you know, a dollar, 595 00:27:47,579 --> 00:27:48,099 cents? 596 00:27:50,759 --> 00:27:52,420 Dollars to, you know, degrees. 597 00:27:52,859 --> 00:27:53,119 Right. 598 00:27:53,359 --> 00:27:53,519 Right. 599 00:27:53,579 --> 00:27:55,119 So the i3 is a great deal. 600 00:27:55,180 --> 00:27:55,880 It's very fast. 601 00:27:56,000 --> 00:27:57,380 It's not very power-hungry. 602 00:27:58,000 --> 00:28:04,240 It works very well for, I would say, nearly every laptop application that you can run. 603 00:28:04,400 --> 00:28:07,259 And if you need something more powerful than an i3, then you should probably be looking 604 00:28:07,259 --> 00:28:07,940 at a desktop anyways. 605 00:28:08,299 --> 00:28:08,559 Yep. 606 00:28:08,819 --> 00:28:10,000 Let's take some more calls here. 607 00:28:10,019 --> 00:28:11,460 Let's talk to, who's next? 608 00:28:11,500 --> 00:28:12,140 Let's see, Ed. 609 00:28:12,480 --> 00:28:13,400 Hey, Ed, how you doing? 610 00:28:14,000 --> 00:28:15,640 Gentlemen, nice talking to you. 611 00:28:16,019 --> 00:28:17,420 I want a rarity for you. 612 00:28:17,420 --> 00:28:20,119 I don't have a problem, and I want to talk about the topic of the day. 613 00:28:20,420 --> 00:28:20,920 Hey, what do you know? 614 00:28:21,019 --> 00:28:21,400 Wow. 615 00:28:23,519 --> 00:28:26,200 My wife is actually thinking about getting an iPad 2. 616 00:28:26,400 --> 00:28:32,000 I am in love with and, you know, really digging my Nook color, actually. 617 00:28:32,220 --> 00:28:32,619 Right. 618 00:28:33,299 --> 00:28:36,859 I'm about to root it and basically make an Android tablet. 619 00:28:36,960 --> 00:28:38,980 He's going to Noot his Nook. 620 00:28:39,380 --> 00:28:39,779 Yep. 621 00:28:39,839 --> 00:28:40,339 Yeah, basically. 622 00:28:40,759 --> 00:28:41,279 Root it. 623 00:28:42,289 --> 00:28:44,349 Yeah, that's an interesting process. 624 00:28:44,470 --> 00:28:47,950 I've run through it a couple times on the, I have a color Nook that I've been experimenting 625 00:28:47,950 --> 00:28:48,309 with. 626 00:28:48,450 --> 00:28:48,789 Mm-hmm. 627 00:28:49,029 --> 00:28:53,089 And that's an interesting process, and it gets easier every time, which is nice, because 628 00:28:53,470 --> 00:28:57,970 they update it with much more, there's an automation to it now. 629 00:28:58,109 --> 00:28:58,490 Very nice. 630 00:28:58,670 --> 00:29:00,490 Whereas in the beginning, you had to go in there and do it manually. 631 00:29:01,700 --> 00:29:02,019 But... 632 00:29:02,019 --> 00:29:03,039 Have you tried the cupcake? 633 00:29:03,829 --> 00:29:04,630 Or not cupcake. 634 00:29:05,289 --> 00:29:05,609 Gingerbread? 635 00:29:06,349 --> 00:29:06,890 Gingerbread, yes. 636 00:29:07,049 --> 00:29:08,609 I have not done the gingerbread on there yet. 637 00:29:08,789 --> 00:29:10,150 You did the gingerbread on your phone, didn't you? 638 00:29:10,210 --> 00:29:12,529 Yeah, gingerbread's on the phone, but not on the Nook. 639 00:29:13,170 --> 00:29:15,690 Yeah, I'm probably going to stay on the Froyo for right now. 640 00:29:16,150 --> 00:29:17,069 Not a bad idea. 641 00:29:17,640 --> 00:29:17,960 Yeah. 642 00:29:18,460 --> 00:29:20,400 So, your wife's thinking about... 643 00:29:20,420 --> 00:29:22,180 Is she thinking about getting the iPad 2? 644 00:29:22,759 --> 00:29:26,410 Yeah, she's willing to hop into the iPad cult, so... 645 00:29:27,569 --> 00:29:28,690 Well, I will tell you this. 646 00:29:28,789 --> 00:29:31,170 I had big problems with the iPad in the beginning. 647 00:29:31,390 --> 00:29:31,950 Yes, you did. 648 00:29:32,089 --> 00:29:37,109 I was very much against it, because I had played with one, and I was just like, yeah, 649 00:29:37,109 --> 00:29:38,589 that's great, but it's not useful. 650 00:29:38,650 --> 00:29:39,150 No, no, no. 651 00:29:39,150 --> 00:29:40,410 Let's go back to the very beginning, though. 652 00:29:40,529 --> 00:29:42,849 When we, me and you were standing in a line, actually, let me rephrase that. 653 00:29:42,869 --> 00:29:46,369 When I was standing in a line to buy the iPads, and you came up and gave me a credit card 654 00:29:46,369 --> 00:29:50,690 and paid for them, but when I was standing in a line to get these iPads, from the very 655 00:29:50,690 --> 00:29:51,349 moment you were rolling... 656 00:29:51,349 --> 00:29:54,150 Rolling your eyes, like, oh, iPads, oh, they're terrible. 657 00:29:54,910 --> 00:29:57,549 And then we started opening it, and looking at it, and you're like, oh, they're still 658 00:29:57,549 --> 00:29:57,890 terrible. 659 00:29:58,009 --> 00:29:59,329 For months, you were saying they were terrible. 660 00:29:59,430 --> 00:30:00,289 Well, I had a problem... 661 00:30:00,289 --> 00:30:01,509 Something kicked in one day. 662 00:30:01,670 --> 00:30:05,230 I found a way to make it useful, and that was where it clicked for me. 663 00:30:05,349 --> 00:30:05,609 Okay. 664 00:30:05,829 --> 00:30:06,829 How did you make it useful? 665 00:30:07,029 --> 00:30:13,450 After finding ways to actually use it to do my job, with the help of an Android phone, 666 00:30:14,250 --> 00:30:19,329 where I could take it around with me and use it to input notes for customers, or update 667 00:30:19,329 --> 00:30:19,950 their tickets. 668 00:30:20,450 --> 00:30:20,809 Right. 669 00:30:21,430 --> 00:30:22,829 And work, right? 670 00:30:23,009 --> 00:30:26,170 With, like, I was showing you the Shell application, right? 671 00:30:26,890 --> 00:30:30,549 It became a work tool at that point, and I like tools. 672 00:30:30,789 --> 00:30:31,049 Right. 673 00:30:31,150 --> 00:30:31,289 Right? 674 00:30:31,369 --> 00:30:34,990 So I don't like things that don't serve a purpose. 675 00:30:35,309 --> 00:30:36,809 It just really bothers me. 676 00:30:36,809 --> 00:30:38,190 Well, that was your biggest complaint from the very beginning. 677 00:30:38,269 --> 00:30:40,869 Like, there's no market for this, because there is no... 678 00:30:40,869 --> 00:30:42,250 I mean, there's no market needed for it. 679 00:30:42,559 --> 00:30:43,519 You know, that's what you're... 680 00:30:43,519 --> 00:30:45,579 Well, they created the market, and I get that. 681 00:30:45,640 --> 00:30:47,700 And I was wondering how well people were going to adapt to it. 682 00:30:47,720 --> 00:30:47,819 Right. 683 00:30:47,900 --> 00:30:48,920 If it was going to turn into... 684 00:30:48,920 --> 00:30:51,319 If it really was just going to be a large iPad. 685 00:30:51,519 --> 00:30:51,819 Right. 686 00:30:51,859 --> 00:30:52,500 Or iPhone. 687 00:30:52,680 --> 00:30:52,880 iPhone. 688 00:30:53,160 --> 00:30:53,559 Right. 689 00:30:53,619 --> 00:30:56,660 And I had this notion, right? 690 00:30:56,740 --> 00:30:59,640 And I guess this is another one of those moments that you love. 691 00:30:59,839 --> 00:31:00,059 Right. 692 00:31:00,180 --> 00:31:01,099 Where I was wrong. 693 00:31:01,400 --> 00:31:01,799 Right? 694 00:31:01,880 --> 00:31:05,339 Where I said, I don't know how people are going to adapt to this. 695 00:31:05,460 --> 00:31:05,619 Right. 696 00:31:05,680 --> 00:31:08,559 And if they're going to be able to really make it useful without a real keyboard. 697 00:31:09,220 --> 00:31:12,940 That's the other thing that Apple has really done well. 698 00:31:13,039 --> 00:31:14,099 Oh, that keyboard's great, isn't it? 699 00:31:14,160 --> 00:31:17,059 With the iPads, and even the iPhones to a certain extent. 700 00:31:17,240 --> 00:31:17,400 Yeah. 701 00:31:18,259 --> 00:31:19,819 The touch typing on those. 702 00:31:19,880 --> 00:31:21,339 The touch typing. 703 00:31:21,339 --> 00:31:21,660 The touch typing on the actual keyboard. 704 00:31:21,920 --> 00:31:22,279 It's amazing. 705 00:31:22,500 --> 00:31:23,220 Is awesome. 706 00:31:23,359 --> 00:31:23,559 Yeah. 707 00:31:23,619 --> 00:31:24,900 As far as typing is concerned. 708 00:31:25,059 --> 00:31:28,119 I've seen Android try to replicate it, and they're nowhere close to it. 709 00:31:28,119 --> 00:31:28,619 Yeah, it doesn't work. 710 00:31:28,740 --> 00:31:28,880 No. 711 00:31:28,960 --> 00:31:29,640 Not nearly as well. 712 00:31:29,720 --> 00:31:33,980 So, I will say that, just for the record, I was wrong. 713 00:31:34,759 --> 00:31:37,079 And that everybody should know it. 714 00:31:37,140 --> 00:31:40,420 I guess what it comes down to, though, is, you know, what is your wife planning on using 715 00:31:40,420 --> 00:31:41,099 this iPad for? 716 00:31:42,359 --> 00:31:42,720 Really? 717 00:31:42,759 --> 00:31:47,819 She's just consuming internet stuff, and she doesn't want to carry her laptop around. 718 00:31:48,500 --> 00:31:49,579 So, web surfing. 719 00:31:51,019 --> 00:31:52,019 It bothers me. 720 00:31:52,019 --> 00:31:53,740 It bothers me that it doesn't have Flash, but that's personal. 721 00:31:54,160 --> 00:31:54,480 Yeah. 722 00:31:55,420 --> 00:31:59,660 But I can do that on my milk, and she can be happy with her. 723 00:31:59,920 --> 00:32:00,779 Well, actually, you know what? 724 00:32:00,819 --> 00:32:03,839 My theory about this whole Flash thing is, I really wish more people would jump on the 725 00:32:03,839 --> 00:32:04,920 bandwagon and get rid of Flash. 726 00:32:05,400 --> 00:32:10,019 I mean, I know that it's a viable thing, only because so many people are still using it. 727 00:32:10,279 --> 00:32:11,599 I mean, it needs to go away. 728 00:32:11,700 --> 00:32:12,400 It really does. 729 00:32:13,079 --> 00:32:16,579 You know, if Android were to get on the same Apple bandwagon, which they never will, and 730 00:32:16,579 --> 00:32:19,279 I can't blame them for it, but if Android would jump on the same bandwagon and say, 731 00:32:19,319 --> 00:32:20,579 okay, Flash, we're done with you. 732 00:32:20,940 --> 00:32:22,619 All of a sudden, HTML5 will become... 733 00:32:22,640 --> 00:32:23,059 It's going to become a reality. 734 00:32:24,599 --> 00:32:26,359 Well, both platforms do support it, though. 735 00:32:26,460 --> 00:32:28,859 Well, I know, but only one platform supports the Flash. 736 00:32:29,220 --> 00:32:29,519 Right. 737 00:32:30,160 --> 00:32:34,039 Well, if she's just going to be using it for surfing around and stuff, that's great, and 738 00:32:34,039 --> 00:32:36,039 it'll work well for her, and I'm sure she'll love it. 739 00:32:36,160 --> 00:32:38,220 And if she likes Netflix, I mean, it'll just work. 740 00:32:38,460 --> 00:32:43,299 I mean, mainly what I use it for, I'll tell you, is that during the day, I found it useful 741 00:32:43,299 --> 00:32:44,720 to use it as a tool. 742 00:32:44,900 --> 00:32:45,220 Right. 743 00:32:45,339 --> 00:32:45,640 Right? 744 00:32:45,859 --> 00:32:52,839 And in the evening, you know, I actually read newspapers or whatever on it, because I hate 745 00:32:52,839 --> 00:32:53,160 paper. 746 00:32:53,480 --> 00:32:54,400 It just really bothers me. 747 00:32:56,460 --> 00:33:00,000 It's useful in those aspects where it keeps me from being terribly bored. 748 00:33:01,490 --> 00:33:03,789 So, I think that it's okay. 749 00:33:04,069 --> 00:33:05,230 And it has some really cool games. 750 00:33:05,390 --> 00:33:06,609 And it does have some pretty awesome games. 751 00:33:06,609 --> 00:33:07,170 It does have some nice... 752 00:33:07,170 --> 00:33:09,609 I played this new one called iMoki. 753 00:33:09,789 --> 00:33:11,069 You get a chance to play it, Mike. 754 00:33:11,329 --> 00:33:12,369 iMoki Blast. 755 00:33:12,390 --> 00:33:12,890 It's really cool. 756 00:33:13,700 --> 00:33:15,839 I love the games of Plants vs. Zombies. 757 00:33:16,000 --> 00:33:16,480 Oh, yes. 758 00:33:16,579 --> 00:33:17,119 It's a classic. 759 00:33:17,140 --> 00:33:18,140 Plants vs. Zombies is awesome. 760 00:33:18,240 --> 00:33:19,579 Angry Birds, all those are great. 761 00:33:19,779 --> 00:33:21,160 Well, thank you for the call. 762 00:33:21,259 --> 00:33:22,319 I really appreciate it. 763 00:33:22,480 --> 00:33:23,119 Yeah, take care, guys. 764 00:33:24,599 --> 00:33:25,440 We should do... 765 00:33:25,440 --> 00:33:26,900 You know, we need to put that... 766 00:33:26,900 --> 00:33:26,940 An app corner? 767 00:33:27,420 --> 00:33:28,039 Yeah, well... 768 00:33:28,039 --> 00:33:31,079 Oh, that was another one of the classes that we're thinking about doing. 769 00:33:31,220 --> 00:33:31,460 Perhaps. 770 00:33:31,799 --> 00:33:33,220 It's free stuff. 771 00:33:33,440 --> 00:33:33,799 Right. 772 00:33:33,859 --> 00:33:34,019 Yeah. 773 00:33:34,059 --> 00:33:36,059 We know how everybody loves the free stuff shows. 774 00:33:36,299 --> 00:33:36,599 Yes. 775 00:33:36,680 --> 00:33:41,119 And the page on the website gets hammered a lot about, you know, free stuff. 776 00:33:41,299 --> 00:33:41,519 Mm-hmm. 777 00:33:41,859 --> 00:33:46,539 So, what we want to do is we're going to do a discount class instead of the normal 40. 778 00:33:46,759 --> 00:33:47,180 All right? 779 00:33:47,200 --> 00:33:47,980 We're going to do it for $10. 780 00:33:48,099 --> 00:33:48,920 You come in. 781 00:33:48,960 --> 00:33:50,160 You tell us what you want for free. 782 00:33:50,240 --> 00:33:54,500 We'll find it as far as a free alternative to whatever you're looking for. 783 00:33:54,500 --> 00:33:57,859 Now, we're not going to go pirate software for you or anything like that. 784 00:33:57,920 --> 00:33:58,059 Yeah. 785 00:33:58,059 --> 00:34:03,900 But we will find you a software equivalent or some free equivalent to do what you want 786 00:34:03,900 --> 00:34:04,359 to do. 787 00:34:05,299 --> 00:34:05,619 And... 788 00:34:05,619 --> 00:34:08,199 We don't already have an answer for whatever it is that you're looking for. 789 00:34:08,260 --> 00:34:10,119 I'll get my trolls in the back room looking for it. 790 00:34:10,119 --> 00:34:10,380 That's right. 791 00:34:10,480 --> 00:34:10,820 You have trolls? 792 00:34:11,000 --> 00:34:11,340 I do. 793 00:34:11,539 --> 00:34:11,860 Okay. 794 00:34:11,880 --> 00:34:12,480 Are they under our bridge? 795 00:34:12,699 --> 00:34:12,800 No. 796 00:34:14,619 --> 00:34:15,260 All right. 797 00:34:15,300 --> 00:34:16,239 So, where are we at here? 798 00:34:16,320 --> 00:34:17,019 Let's go ahead and take a break. 799 00:34:17,139 --> 00:34:19,260 When we get back from the break, we're going to take some more phone calls. 800 00:34:19,340 --> 00:34:23,900 If you'd like to be part of the show, 751-1041, tell us what you have to think about your 801 00:34:23,900 --> 00:34:24,860 technology needs. 802 00:34:25,280 --> 00:34:26,460 Because I want to straighten you out. 803 00:34:27,000 --> 00:34:27,360 Yeah? 804 00:34:27,880 --> 00:34:28,239 What? 805 00:34:28,360 --> 00:34:29,340 What the heck was that? 806 00:34:29,519 --> 00:34:30,019 I don't know. 807 00:34:30,960 --> 00:34:31,440 All right. 808 00:34:32,519 --> 00:34:33,380 Let's go to commercial. 809 00:34:33,440 --> 00:34:33,699 All right. 810 00:34:33,699 --> 00:34:34,239 We're going to break. 811 00:34:34,420 --> 00:34:35,000 We'll be right back. 812 00:34:35,179 --> 00:34:47,769 This is the Computer Guru Show. 813 00:34:47,849 --> 00:34:48,349 My name is Mike. 814 00:34:48,409 --> 00:34:51,530 Here to deal with your technology needs and treat you like a real person in the process. 815 00:34:52,230 --> 00:34:57,150 It is a day of just errors over here on the radio show. 816 00:34:57,539 --> 00:34:58,760 I can't speak today. 817 00:34:58,940 --> 00:35:00,500 I'm mixing sentences together. 818 00:35:00,800 --> 00:35:01,280 That's all right. 819 00:35:01,750 --> 00:35:03,449 You think an igloo is a food? 820 00:35:03,570 --> 00:35:04,190 I said icy. 821 00:35:04,570 --> 00:35:05,130 Icy is food. 822 00:35:05,150 --> 00:35:05,809 You said igloo. 823 00:35:05,829 --> 00:35:06,849 You said igloo first. 824 00:35:07,110 --> 00:35:08,190 Don't try to take it back. 825 00:35:08,190 --> 00:35:08,289 Don't try to take it back. 826 00:35:08,389 --> 00:35:09,489 You're like igloo. 827 00:35:10,110 --> 00:35:10,949 I said icy. 828 00:35:11,050 --> 00:35:16,789 We're talking about the code names that Google uses for the Android operating systems. 829 00:35:17,690 --> 00:35:20,130 Earlier, we mentioned gingerbread. 830 00:35:20,250 --> 00:35:22,909 The current new one is honeycomb. 831 00:35:22,989 --> 00:35:23,110 Yeah. 832 00:35:23,110 --> 00:35:23,969 They go in alphabetical order. 833 00:35:24,030 --> 00:35:24,409 So it was G. 834 00:35:24,550 --> 00:35:25,130 Now it's H. 835 00:35:25,269 --> 00:35:25,889 So it's honeycomb. 836 00:35:25,989 --> 00:35:26,349 All right, sir. 837 00:35:26,349 --> 00:35:27,710 I'm wondering, what's I going to be? 838 00:35:27,869 --> 00:35:31,420 And he said, well, you normally go with food. 839 00:35:31,480 --> 00:35:31,880 So I don't know. 840 00:35:31,880 --> 00:35:32,119 Igloo? 841 00:35:32,300 --> 00:35:32,760 No, no. 842 00:35:32,820 --> 00:35:34,300 I said food after that. 843 00:35:34,719 --> 00:35:35,639 So I said icy. 844 00:35:35,699 --> 00:35:36,380 Icy is a food. 845 00:35:36,639 --> 00:35:37,739 Icy is not a food. 846 00:35:37,820 --> 00:35:38,059 No. 847 00:35:38,059 --> 00:35:38,380 It's not a food. 848 00:35:38,400 --> 00:35:39,119 It's in part of the food group. 849 00:35:39,159 --> 00:35:39,420 It is. 850 00:35:39,980 --> 00:35:41,239 Let's take some more calls. 851 00:35:41,320 --> 00:35:42,019 We'll talk to Jeff. 852 00:35:42,099 --> 00:35:43,000 Hey, Jeff, how you doing? 853 00:35:43,760 --> 00:35:44,199 Hey, man. 854 00:35:44,239 --> 00:35:44,739 How you guys doing? 855 00:35:44,840 --> 00:35:45,219 Good show. 856 00:35:45,320 --> 00:35:45,579 Good show. 857 00:35:45,699 --> 00:35:46,260 Thanks, man. 858 00:35:47,380 --> 00:35:49,320 I got a video issue. 859 00:35:49,360 --> 00:35:52,139 I got about a four or five-year-old gateway machine, a desktop. 860 00:35:52,440 --> 00:35:56,550 And it came with a 66 NVIDIA video card. 861 00:35:56,769 --> 00:36:00,420 I took out about a year and a half ago and put in a 7200. 862 00:36:01,099 --> 00:36:02,880 That lasted about eight months. 863 00:36:03,500 --> 00:36:08,280 And then what's happened to me is I booted it up. 864 00:36:08,320 --> 00:36:08,920 It comes up. 865 00:36:08,960 --> 00:36:09,519 Everything's fine. 866 00:36:09,679 --> 00:36:11,059 It runs about six or eight minutes. 867 00:36:11,260 --> 00:36:12,480 And then it says no signal. 868 00:36:12,579 --> 00:36:13,500 The video goes out. 869 00:36:13,599 --> 00:36:16,909 And I get three concessive beeps every time it does. 870 00:36:17,130 --> 00:36:20,690 I can turn it back off, turn it back on, come on for six or eight minutes. 871 00:36:20,809 --> 00:36:21,809 And it does the same thing again. 872 00:36:21,889 --> 00:36:23,409 It just gets a – it goes blank. 873 00:36:23,409 --> 00:36:24,170 It says no signal. 874 00:36:24,449 --> 00:36:26,170 And it does three beeps every time. 875 00:36:26,269 --> 00:36:29,010 So I took that video card out, put in a 6200. 876 00:36:29,510 --> 00:36:30,869 That lasted about three months. 877 00:36:30,889 --> 00:36:31,869 And that's doing the same thing again. 878 00:36:32,610 --> 00:36:35,619 Where is your computer? 879 00:36:36,559 --> 00:36:39,179 The computer is on – well, it's in my back room there. 880 00:36:39,340 --> 00:36:40,699 It's hardwired to the Internet. 881 00:36:40,960 --> 00:36:41,139 Okay. 882 00:36:41,159 --> 00:36:42,559 Is it like in a cabinet or something? 883 00:36:43,170 --> 00:36:43,630 No, no. 884 00:36:43,730 --> 00:36:44,010 It's not. 885 00:36:44,010 --> 00:36:44,309 Not at all. 886 00:36:44,349 --> 00:36:44,769 Not at all. 887 00:36:44,929 --> 00:36:45,650 It's out in the open. 888 00:36:45,750 --> 00:36:49,449 In fact, I've got another, like another four-inch fan I put in there myself after I bought the machine. 889 00:36:49,869 --> 00:36:52,210 So I've got a bunch of things going in there, you know. 890 00:36:52,489 --> 00:36:54,849 The video cards you're putting in, are they made by EVGA? 891 00:36:55,929 --> 00:36:56,489 Yes, they are. 892 00:36:56,650 --> 00:36:57,269 There's your problem. 893 00:36:58,079 --> 00:36:58,800 There's my problem. 894 00:36:58,920 --> 00:36:59,840 You're smoking video cards. 895 00:37:00,650 --> 00:37:01,190 Yes, sir. 896 00:37:01,309 --> 00:37:03,329 Fans are probably dropping dead on those cards. 897 00:37:04,010 --> 00:37:06,469 It's a common thing for EVGA, which is how I guessed it. 898 00:37:07,619 --> 00:37:07,940 Okay. 899 00:37:08,320 --> 00:37:14,760 I've got a 7200 that I paid like $110 for, and I've got a 6200 that I came with the machine. 900 00:37:14,880 --> 00:37:16,039 But they bring that one up, too. 901 00:37:16,099 --> 00:37:16,860 I don't know what the deal was. 902 00:37:16,880 --> 00:37:21,230 Now they're really expensive and sort of cumbersome keychains. 903 00:37:21,730 --> 00:37:22,050 Yeah. 904 00:37:22,090 --> 00:37:24,170 Well, there's good news and bad news with the EVGA. 905 00:37:24,230 --> 00:37:25,829 They do have a lifetime warranty on them. 906 00:37:25,869 --> 00:37:27,210 The bad news is it's going to happen again. 907 00:37:27,670 --> 00:37:27,989 Right. 908 00:37:28,050 --> 00:37:29,670 So you're going to send them back and get them repaired. 909 00:37:30,570 --> 00:37:31,369 Yeah, well, here's the deal. 910 00:37:31,469 --> 00:37:33,130 I called up NVIDIA. 911 00:37:34,030 --> 00:37:35,570 They told me they no longer do that. 912 00:37:35,630 --> 00:37:36,550 They're with another company. 913 00:37:36,690 --> 00:37:37,730 So I said, just go ahead. 914 00:37:37,750 --> 00:37:39,630 You're going to have to call EVGA, not NVIDIA. 915 00:37:39,710 --> 00:37:41,550 Yeah, NVIDIA just makes the chip inside of it. 916 00:37:42,030 --> 00:37:43,389 EVGA is the one who puts it all together. 917 00:37:43,610 --> 00:37:44,789 Those are the guys you need to call. 918 00:37:46,019 --> 00:37:46,659 Okay, EVGA. 919 00:37:46,960 --> 00:37:47,539 All right. 920 00:37:47,679 --> 00:37:47,980 Nice. 921 00:37:48,250 --> 00:37:48,650 I wasn't sure. 922 00:37:48,670 --> 00:37:53,519 If I bring it down, can I get a video card for you guys to stick in there and see if it'll work? 923 00:37:53,659 --> 00:37:54,920 I mean, I'll change video cards. 924 00:37:54,960 --> 00:37:55,699 I don't care about a video card. 925 00:37:55,800 --> 00:37:58,760 Well, we can certainly throw one in there and see if it works for you. 926 00:37:59,659 --> 00:38:01,800 Yeah, because, you know what I mean, the machine does no good. 927 00:38:01,840 --> 00:38:04,880 It sits on my desktop, and it's not working at all. 928 00:38:05,199 --> 00:38:07,119 Other than that, I mean, it's a pretty good machine. 929 00:38:07,300 --> 00:38:08,920 It's got a couple gigs of RAM, and it runs pretty good. 930 00:38:09,019 --> 00:38:10,599 But I just don't know what the deal is. 931 00:38:10,739 --> 00:38:12,400 It'll run for six, seven minutes and pop out. 932 00:38:12,539 --> 00:38:15,650 So it's not my memory on my motherboard. 933 00:38:15,829 --> 00:38:16,630 It's memory on the... 934 00:38:16,630 --> 00:38:18,469 The three beeps gives it away, by the way. 935 00:38:18,610 --> 00:38:20,050 The three beeps confirms it. 936 00:38:20,269 --> 00:38:22,610 So if you get a triple beep at boot, you've got a video card problem. 937 00:38:23,250 --> 00:38:23,570 Yeah. 938 00:38:23,809 --> 00:38:24,510 Because it does... 939 00:38:24,510 --> 00:38:28,289 Every time it's running back on, it comes right back on and boots back up and just bam. 940 00:38:28,530 --> 00:38:29,409 Yeah, bring the machine on down. 941 00:38:29,469 --> 00:38:30,050 Let us take a look at it. 942 00:38:30,050 --> 00:38:31,530 We'll throw a video card in and see if that helps it. 943 00:38:32,380 --> 00:38:32,699 Great. 944 00:38:32,960 --> 00:38:33,400 All right. 945 00:38:33,400 --> 00:38:33,940 Appreciate the call. 946 00:38:34,079 --> 00:38:35,230 I appreciate it, man. 947 00:38:35,329 --> 00:38:35,750 Bye-bye. 948 00:38:37,489 --> 00:38:37,969 EVGA, man. 949 00:38:38,010 --> 00:38:38,469 Every time. 950 00:38:38,929 --> 00:38:40,010 It's fire in a box. 951 00:38:40,150 --> 00:38:40,269 Yep. 952 00:38:40,429 --> 00:38:41,309 Like MSI. 953 00:38:41,369 --> 00:38:42,010 MSIs are good. 954 00:38:42,389 --> 00:38:43,030 They're all right. 955 00:38:43,170 --> 00:38:43,369 Yeah. 956 00:38:43,449 --> 00:38:45,489 I've had some my issues with the MSI cards. 957 00:38:45,550 --> 00:38:46,909 You have issues with all your hardware. 958 00:38:47,050 --> 00:38:49,389 You know, motherboard's just dying because somebody flips the switch off. 959 00:38:49,510 --> 00:38:50,489 Because somebody... 960 00:38:50,489 --> 00:38:51,070 All right. 961 00:38:51,070 --> 00:38:54,530 Let me tell you about a little mishap that happened down at the classroom, by the way. 962 00:38:54,550 --> 00:38:55,849 Oh, it wasn't my fault. 963 00:38:56,070 --> 00:38:57,150 I'm going to blame it on you anyway. 964 00:38:57,289 --> 00:38:57,489 Okay. 965 00:38:57,650 --> 00:38:59,570 So we get the classroom all together here. 966 00:38:59,610 --> 00:39:00,369 We've got carpet in. 967 00:39:00,489 --> 00:39:01,610 The electrical's done. 968 00:39:01,989 --> 00:39:03,650 The walls are painted. 969 00:39:03,929 --> 00:39:04,710 We're putting our offices together. 970 00:39:04,909 --> 00:39:06,969 The windows are tinted. 971 00:39:07,050 --> 00:39:08,510 You know, we've got everything... 972 00:39:08,510 --> 00:39:09,869 Electrical work done. 973 00:39:10,210 --> 00:39:10,489 Right. 974 00:39:11,010 --> 00:39:14,949 Networking's all in place, and we're setting up machines, and I'm working on something 975 00:39:14,949 --> 00:39:17,409 because I technically haven't had a place to work... 976 00:39:17,409 --> 00:39:17,989 In months. 977 00:39:18,090 --> 00:39:18,449 Right. 978 00:39:18,449 --> 00:39:18,909 Me either. 979 00:39:19,030 --> 00:39:20,949 Because I got squeezed out of the shop. 980 00:39:21,070 --> 00:39:21,429 Right. 981 00:39:21,550 --> 00:39:22,809 Because there wasn't enough room in there. 982 00:39:22,969 --> 00:39:23,210 Right. 983 00:39:23,269 --> 00:39:24,710 So I was working out of my car... 984 00:39:24,710 --> 00:39:24,849 Right. 985 00:39:24,909 --> 00:39:27,389 ...for at least two months. 986 00:39:27,550 --> 00:39:28,630 He is the bum of computer people. 987 00:39:28,710 --> 00:39:28,849 Yeah. 988 00:39:30,269 --> 00:39:33,730 So we get the classroom put together, and my office is put together, and I'm like, 989 00:39:33,769 --> 00:39:35,409 yes, I can sit down and work. 990 00:39:35,630 --> 00:39:39,909 I'm going around putting wall plates on all the switches and power plugs. 991 00:39:40,170 --> 00:39:40,429 Right. 992 00:39:40,670 --> 00:39:42,489 So we get around to... 993 00:39:42,489 --> 00:39:48,449 Randall puts the wall plate on the light switch, so it's not a gaping hole with a switch in 994 00:39:48,449 --> 00:39:50,329 the middle of it, and he goes, hey, check it out. 995 00:39:50,329 --> 00:39:54,469 He flips the switch off, and it turns out that all of the outlets in my office are on 996 00:39:54,469 --> 00:39:55,110 that switch. 997 00:39:55,869 --> 00:40:00,150 Shuts off my computer, and he turned it right back on and blew up a motherboard in my machine. 998 00:40:00,289 --> 00:40:00,670 Hey, no, wait. 999 00:40:00,789 --> 00:40:01,289 Here's a... 1000 00:40:01,289 --> 00:40:02,449 You had multiple problems here. 1001 00:40:02,510 --> 00:40:04,530 Your battery backup didn't do its job. 1002 00:40:04,889 --> 00:40:09,289 It turns out that my battery backup was slightly underrated for the new upgrades I had put 1003 00:40:09,289 --> 00:40:10,510 Yeah, so how is that my fault? 1004 00:40:11,380 --> 00:40:12,380 Yeah, I'm still blaming you. 1005 00:40:13,760 --> 00:40:18,869 So it's always going to be your fault, and now the guys at the shop, you know, they just 1006 00:40:18,869 --> 00:40:20,289 kind of hammer Randall about this. 1007 00:40:20,349 --> 00:40:20,469 Whatever. 1008 00:40:21,289 --> 00:40:22,409 Randall finally made a mistake. 1009 00:40:22,429 --> 00:40:24,710 He broke Mike's machine, so... 1010 00:40:25,590 --> 00:40:30,610 If you want to be part of the show, 751-1041, let's see if we can get a couple of calls 1011 00:40:30,610 --> 00:40:30,889 in here. 1012 00:40:30,929 --> 00:40:31,650 Let's talk to Byron. 1013 00:40:31,690 --> 00:40:32,150 Hello, Byron. 1014 00:40:32,349 --> 00:40:33,849 How are you doing, guys? 1015 00:40:34,010 --> 00:40:34,190 Good. 1016 00:40:34,210 --> 00:40:34,769 How can I help you? 1017 00:40:35,110 --> 00:40:38,329 Hey, I just want you to know I listen to you guys every weekend when I'm out in the garage 1018 00:40:38,329 --> 00:40:42,710 and I find your show really informative, but a problem I'm having, I have an old desktop, 1019 00:40:43,130 --> 00:40:49,690 and I got myself a new notebook, and I'm trying to do the crossover cable, and I did the... 1020 00:40:50,030 --> 00:40:51,059 It's called the Wizard. 1021 00:40:51,219 --> 00:40:51,619 It's called the Wizard. 1022 00:40:51,639 --> 00:40:57,860 Both of them hooked up with one with the IP address, the 192.168.0.1, and the other machine 1023 00:40:57,860 --> 00:40:58,880 to 0.2. 1024 00:40:58,940 --> 00:41:05,309 When I try to look at the directory, like, you know, not enough service, storage is a... 1025 00:41:05,800 --> 00:41:06,400 Let's see. 1026 00:41:06,420 --> 00:41:09,519 Not enough service to process command. 1027 00:41:10,940 --> 00:41:11,239 Okay. 1028 00:41:11,440 --> 00:41:13,070 Looked on the internet. 1029 00:41:13,210 --> 00:41:14,909 They're talking about some IP stacker size. 1030 00:41:15,929 --> 00:41:19,170 Yeah, well, that particular error can be caused by all kinds of things. 1031 00:41:19,289 --> 00:41:19,550 Okay. 1032 00:41:19,809 --> 00:41:22,710 Normally, it's a service that's not running on one of the machines. 1033 00:41:23,230 --> 00:41:26,150 Okay, because I do have antivirus, and I turn that off. 1034 00:41:26,269 --> 00:41:26,860 Mm-hmm. 1035 00:41:26,880 --> 00:41:28,000 I turn off all the firewalls. 1036 00:41:28,019 --> 00:41:31,239 I turn off all the firewall stuff, and it seems not to be able to get around this problem. 1037 00:41:31,699 --> 00:41:32,880 No, and it's not going to help. 1038 00:41:33,519 --> 00:41:34,139 Are they... 1039 00:41:34,139 --> 00:41:34,519 Which... 1040 00:41:34,519 --> 00:41:35,980 What operating systems are both of these? 1041 00:41:36,199 --> 00:41:36,219 XP. 1042 00:41:36,559 --> 00:41:37,159 Both XP? 1043 00:41:37,719 --> 00:41:38,079 Yes, sir. 1044 00:41:38,199 --> 00:41:39,900 And did you run the network wizard on those? 1045 00:41:40,039 --> 00:41:41,019 Yes, I run both of them. 1046 00:41:41,119 --> 00:41:41,360 Okay. 1047 00:41:41,360 --> 00:41:47,219 I can see when I go inside and do the map drives and stuff, I can see the drives or 1048 00:41:47,219 --> 00:41:51,079 the directories I have shared, but as soon as I click on it, things for a while, and 1049 00:41:51,079 --> 00:41:51,840 then I get that error. 1050 00:41:52,500 --> 00:41:53,260 Yeah, you know what? 1051 00:41:54,070 --> 00:41:55,570 Unfortunately, it's an XP error. 1052 00:41:55,670 --> 00:41:57,210 It doesn't occur in any of the other ones. 1053 00:41:57,389 --> 00:41:57,750 Okay. 1054 00:41:57,750 --> 00:41:59,030 And I haven't seen it in... 1055 00:41:59,170 --> 00:42:00,579 Well over a year. 1056 00:42:00,659 --> 00:42:01,320 It's been quite some time. 1057 00:42:01,519 --> 00:42:04,019 Yeah, so I don't remember the answer to that. 1058 00:42:04,280 --> 00:42:04,619 Okay. 1059 00:42:04,719 --> 00:42:07,960 If you don't mind, after the break, I'll do some research during the break and see 1060 00:42:07,960 --> 00:42:11,159 if I can remember finding the answer to what I had before. 1061 00:42:11,579 --> 00:42:13,199 We'll see if we can get it to you over the air here. 1062 00:42:13,800 --> 00:42:14,139 Okay. 1063 00:42:14,179 --> 00:42:14,699 I'll be listening. 1064 00:42:14,880 --> 00:42:15,119 All right. 1065 00:42:15,159 --> 00:42:15,699 Thanks for the call. 1066 00:42:15,760 --> 00:42:16,239 I appreciate it. 1067 00:42:16,360 --> 00:42:16,699 Okay. 1068 00:42:16,699 --> 00:42:16,880 Bye-bye. 1069 00:42:17,079 --> 00:42:20,269 So far, one hour of the Computer Guru Show gone. 1070 00:42:20,670 --> 00:42:22,050 We'll be right back after the news.