# 2026-06-26 — Wolkin: Julie "SMB isn't working" — FRONT ZeroTier adapter was disabled ## User - **User:** Mike Swanson (mike) - **Machine:** GURU-5070 - **Role:** admin ## Summary Julie (RSW-Laptop, remote worker) reported SMB to FRONT not working. **Root cause: FRONT's ZeroTier network adapter was administratively Disabled** — even though the ZeroTier *service* was ONLINE and `listnetworks` showed the Wolkin network OK with `10.147.19.199/24` assigned. A disabled adapter = no IP plumbed onto the interface = FRONT unreachable over ZeroTier = all remote SMB/print down (in-office machines unaffected, so easy to miss). Almost certainly disabled during the **2026-06-25** in-office scanner/static-IP work, where the ZeroTier IP `10.147.19.199` was the name-resolution confounder (laptop hosts override `10.147.19.199 FRONT` pinning "front" to the ZT IP) — disabled to take it out of play and not re-enabled. The disable itself was not logged verbatim 2026-06-25. ## Diagnosis (via GuruRMM, FRONT = `877d311a-4b24-462c-97b1-d2a0f7730a71`) - RSW-Laptop offline in RMM (no check-in ~2.5h) at start; came back online mid-session. - FRONT SMB server healthy: `LanmanServer` running, 445 listening, shares present (ClientFiles/Forms/Pleadings/Scans/Sharp). LAN IP `192.168.1.153` (static, set 2026-06-25). - FRONT had **no `10.147.19.199`**; `Get-NetAdapter` showed `ZeroTier One [17d709436c834c9b]` = **Disabled**. ZT service ONLINE; `listnetworks` = `OK PRIVATE ... 10.147.19.199/24`. - FRONT could NOT ping `10.147.19.54` (Julie) over ZT (ICMP — reliable, not the error-67 artifact). ## Fix - `Enable-NetAdapter -InterfaceDescription "ZeroTier Virtual Port" -Confirm:$false` (adapter name `ZeroTier One [..]` has `[ ]` PS wildcards — target by `-InterfaceDescription`). - Verified: adapter **Up**, `10.147.19.199` restored, FRONT pings Julie's laptop (`10.147.19.54`) = True. RSW-Laptop back online in RMM. - Did NOT use RMM `net use`/`net view` to judge SMB (documented false error-67 artifact against FRONT) — plumbing confirmed via adapter state + ICMP. Julie to test her mapped drive; stale red-X mappings clear with disconnect/reconnect or sign out/in. ## Files changed - `wiki/clients/wolkin.md` — CRITICAL "ZeroTier required for Julie" callout (Infrastructure), Patterns & Known Issues entry, History Highlights line, frontmatter `last_compiled: 2026-06-26`. ## Follow-ups - (Optional) pull FRONT System event log to confirm when/who disabled the adapter, if recurrence is a concern. - Still open from before: rotate `front\julie` (`clients/wolkin/front-julie.sops.yaml`); DHCP reservation for FRONT on the Verizon Fios router.