# Endpoint Security / Antivirus ## Current State (In Transition) - Current Product: Datto EDR (part of Datto RMM suite) - Status: **Migrating away** — Datto RMM being replaced by SyncroRMM - Datto EDR will need to be replaced when migration completes - **HIPAA:** §164.308(a)(5) requires security awareness and §164.312(a) requires access control. EDR/AV is a critical control for protecting PHI on staff workstations that access ALIS and file shares. ## Available Options Through Syncro - Bitdefender GravityZone — available, Howard does NOT prefer this - Emsisoft — available through Syncro ## Recommended: Huntress + SentinelOne (via Syncro) See notes section for full recommendation. ## Deployment Status (audit 2026-03-20) - Total Endpoints: 19 (1 server + 18 workstations) - **Datto AV:** 17 machines (enabled and up to date on most) - **Bitdefender + Datto AV (conflict):** RECEPTIONIST-PC — dual AV running - **COMODO AV (disabled):** MDIRECTOR-PC — Windows Defender active instead - **McAfee LiveSafe (bloatware):** LAPTOP-E0STJJE8 — conflicts with Datto - **Malwarebytes (alongside Datto):** CRYSTAL-PC, MAINTENANCE-PC - **Windows Defender active:** MDIRECTOR-PC (only machine using Defender as primary) ### Issues | Machine | Issue | |---------|-------| | RECEPTIONIST-PC | Bitdefender + Datto AV both running — pick one | | LAPTOP-E0STJJE8 | McAfee LiveSafe + WebAdvisor installed — remove | | MDIRECTOR-PC | COMODO AV disabled, stale — remove | | LAPTOP-DRQ5L558 | Multiple Datto AV instances, mixed enabled/disabled | | LAPTOP-E0STJJE8 | Multiple Datto AV instances, mixed enabled/disabled | ### Previous MSP Software (on ALL machines — remove) - Splashtop Streamer — on every machine - Datto RMM agent — on CS-SERVER (at minimum) - N-able Take Control — on some machines (stopped/stuck services) ## Notes ### Antivirus Recommendation for Syncro Integration **Best option: Huntress + SentinelOne** **SentinelOne (Singularity)** - Native Syncro integration (built-in, deploy from Syncro) - Full autonomous EDR — detects AND responds without human intervention - Rollback capability (ransomware recovery) - Consistently top-rated in independent AV tests - Per-agent MSP pricing available - Much stronger detection engine than Bitdefender GZ or Emsisoft **Huntress (Managed Threat Detection)** - Native Syncro integration - Managed by Huntress SOC team — they investigate alerts FOR you - Catches what traditional AV misses (persistent footholds, LOLbins, lateral movement) - Lightweight agent runs alongside any AV - Built specifically for MSPs - 24/7 human threat hunters review detections before alerting you **Why both?** - SentinelOne = prevention + automated response (replaces Datto EDR) - Huntress = detection + managed investigation (adds a layer Datto EDR never had) - Together they cover the full kill chain with minimal MSP effort - Both have one-click deploy through Syncro **If only one:** SentinelOne alone is a strong standalone choice and integrates directly with Syncro's policy management. It's a significant upgrade over Datto EDR, Bitdefender GZ, and Emsisoft in both detection quality and automation.