---
name: feedback-syncro-labor-tax
description: Labor is never taxable in Arizona — always set taxable=false on labor line items in Syncro
metadata: 
  node_type: memory
  type: feedback
  originSessionId: d91f202e-ddd5-46d7-b674-f848eb78aa8e
---

Always pass `"taxable": false` explicitly on labor line items via `add_line_item`.

**Why:** Labor products are configured with `taxable: false` in Syncro, but the `add_line_item` API endpoint does not inherit the product's taxable setting — it posts the line item as `taxable: true` regardless of the product config.

**How to apply:** Include `"taxable": false` in every `add_line_item` payload for labor products (remote, onsite, in-shop, emergency, prepaid). The product itself is correct; the API just doesn't carry it through.