---
name: feedback-syncro-live-rates
description: Always fetch Syncro labor rates live from the API — never use hardcoded rate table
metadata: 
  node_type: memory
  type: feedback
  originSessionId: d91f202e-ddd5-46d7-b674-f848eb78aa8e
---

Always fetch `price_retail` live from `GET /products/<id>` → `.product.price_retail` before billing any Syncro line item. Never use the rate table in the skill as a source of truth for dollar amounts.

**Why:** The hardcoded rate table was proven wrong on 2026-05-20 (ticket #32304, Cascades) when Labor - Remote Business was listed at $150/hr but the correct rate was $175/hr. Rates vary by contract and change over time.

**How to apply:** In any billing workflow, fetch the rate immediately after selecting the product_id:
```bash
RATE=$(curl -s "${BASE}/products/${PRODUCT_ID}?api_key=${API_KEY}" | jq -r '.product.price_retail')
```
Use this `$RATE` value for the Ollama draft prompt, the preview shown to the user, and the `price_retail` field in all payloads. The product ID table in the skill is still valid — just not the rate column.