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Arizona Computer Guru
Concierge IT · Tucson · since 2001

Tucson · Managed IT & Security · Est. 2001

Concierge IT for Tucson—
every number on the table.

We go further than your last IT company, build a real relationship, and never hide the math—honest pricing, local people, problems fixed before you feel them.

Estimate your cost Talk to a human

// Month-to-month · no lock-in · no offshore call centers

A wooden desk at golden hour with an open paper ledger, a laptop, and a coffee cup; the Santa Catalina mountains and a saguaro visible through the window.
Tucson, AZopen book, nothing hidden
2001
Serving Tucson businesses since
1–2hr
Typical onsite emergency response
100%
Local team — never offshore
30day
Cancel anytime, no penalty

Our difference / concierge

What "concierge" actually means

Most IT companies wait for things to break, route you to a call center three time zones away, and lock you into a three-year contract. We built Arizona Computer Guru to be the opposite of that.

Concierge means we learn your business, not just your network. We pick up the phone. We translate in plain English instead of talking down to you. We’ll drive across town when it’s faster than a remote session. And because we charge the same whether your systems break or not, our incentive is simple: keep them running.

We built our service the way we’d want to be treated if we were the customer.
Warm afternoon desert light raking across a white stucco wall meeting a clean wooden windowsill.

Everything you need / one local partner

Services, laid out plainly

01
Managed IT (GPS)

24/7 monitoring, automated patching, and a help desk that knows your name. Guru Protection Services keeps your endpoints healthy and accounted for.

from $19 /endpoint
02
Cybersecurity

Advanced EDR, email security, dark-web monitoring, and security-awareness training that catch what plain antivirus misses.

in GPS-Pro & up
03
Backup & Recovery

Tested backups, offsite copies, and ransomware rollback—so a bad day is an inconvenience, not a closure.

in GPS-Pro & up
04
Microsoft 365 & Email

Migrations, Business Standard/Premium, or budget-friendly hosted email—configured, secured, and supported.

from $2 /mailbox
05
Business Phones (GPS-Voice)

Cloud phone systems with mobile and desktop apps, auto-attendants, and porting. Four tiers, no usage surprises.

from $22 /user
06
Web & Email Hosting

Managed hosting with free SSL, daily backups, and real humans—not a ticket robot—when something needs a hand.

from $15 /mo
07
Projects & Block Time

Migrations, network buildouts, and one-off work—billed against pre-paid hours that never expire.

from $100 /hr
08
vCIO & Compliance

Strategy, budgeting, and cyber-insurance readiness. We help you check the boxes auditors and insurers ask for.

in GPS-Advanced

Published, not "call for quote" / per endpoint

GPS monitoring & protection

You pay for exactly the computers you have—no rounding you up into a bigger package tier.

GPS-Basic
$19 / endpoint / mo

Essential monitoring for small, simple environments.

  • Remote monitoring & management
  • Automated patch management
  • Business-grade antivirus
  • 8×5 help desk
  • Monthly health reports
Most chosen
GPS-Pro
$26 / endpoint / mo

Comprehensive protection for growing businesses.

  • Everything in Basic
  • 24×7 help desk
  • Advanced EDR & email security
  • Dark-web monitoring
  • Backup & disaster recovery
  • Security-awareness training
GPS-Advanced
$39 / endpoint / mo

Enterprise-grade security & compliance.

  • Everything in Pro
  • Compliance management (HIPAA/SOC)
  • Ransomware rollback
  • Virtual CIO services
  • Priority response SLA
  • Dedicated account manager

Add equipment monitoring (routers, switches, printers, NAS) for $25/mo up to 10 devices.

Support plans — bundled labor at a lower effective rate
PlanMonthlyHoursEffective rateResponse
Essential$2002$100/hrNext business day
Standard$3804$95/hr8 hours
Premium$5406$90/hr4 hours
Priority$85010$85/hr2 hours, 24/7
Block time — pre-paid hours that never expire
BlockPriceEffective rateNotes
10 hours$1,500$150/hrUse anytime, no expiry
20 hours$2,600$130/hrBank & draw down
30 hours$3,000$100/hrBest per-hour value

Off-plan labor is $175/hr. Plans and block time bring that down—and there’s never a charge to find out what something will cost.

No email wall, no sales call / live estimate

Your IT, accounted for

Move the numbers. Watch the total. This is the same math we’d walk you through in person—nothing hidden behind a “contact sales” button.

Monthly statement

Per month $0
$0 / year
— all-in, per endpoint / mo
Send me this estimate

Estimate only — your real quote is tailored to your setup. No card, no commitment, and we’ll tell you if you’re buying more than you need.

Straight answers / ask us anything

Questions worth asking any MSP

A real, local person. Our team works out of our Tucson office at 7437 E. 22nd St. You can visit, and after hours you reach an on-call tech who is also local—not a queue overseas.
Month-to-month. Cancel with 30 days’ notice, no early-termination fee. We’d rather earn your business every month than trap you in a three-year agreement.
Plan hours are used first. After that we draw from any pre-paid block time you’ve banked ($100–150/hr), which never expires. No block time? Overage is billed at $175/hr—and we’ll always flag it before the meter runs.
By plan: Standard is 8 hours, Premium 4 hours, Priority 2 hours around the clock. A total outage is escalated immediately regardless of plan, and for local clients we’re typically onsite within 1–2 hours.
GPS-Pro and above include advanced EDR, email security, dark-web monitoring, and monthly security-awareness training. GPS-Advanced adds compliance tooling and ransomware rollback. Basic antivirus alone isn’t enough anymore, so we don’t pretend it is.
Yes. GPS-Pro covers most of what insurers ask for—MFA enforcement, EDR, training, and cloud backups—and we’ll provide documentation for your agent. We work with several Tucson insurance agents regularly.
Billing is per endpoint, so it just follows your headcount. Add three people, add three endpoints; downsize and it drops the next month. No contract amendments, no penalties.
You’re looking at it. Our rates are on this page and in our Buyers Guide. We think hiding prices is a red flag—in any MSP, including us.

No pressure, no pitch / let’s talk

Talk to a human

Tell us what’s frustrating you, or send over an estimate from the calculator. We’ll give you honest feedback—even if that’s “your current setup is fine, here’s one thing to fix.”

Office
7437 E. 22nd St, Tucson, AZ 85710
Hours
Mon–Fri 9–5 · 24/7 emergency for Priority clients

We reply the same business day. (Demo build — this form is not wired to a mailbox.)