---
type: client
name: janet-altschuler
display_name: "Janet Altschuler"
last_compiled: 2026-07-06
compiled_by: HOWARD-HOME/claude-main
sources:
  - projects/gps-rmm-audit/tracker.md
  - projects/gps-rmm-audit/backup-map.md
  - live GuruRMM / Datto EDR / ScreenConnect / Syncro 2026-07-06
backlinks:
  - wiki/projects/gps-rmm-audit.md
---

# Janet Altschuler

GPS client, individual-named account. **Confirmed separate from JANC Excavation**
(Syncro cid 457710 vs 2248945). Two managed machines, tied together across GuruRMM,
Datto EDR, and ScreenConnect on 2026-07-06.

## Machines (2)

| Host (SC / EDR) | RMM hostname | Logged-on user | Role |
|---|---|---|---|
| `ALTSCHULER-FRON` | Altschuler-Front | ALTSCHULER-FRON\Owner | Front-desk PC |
| `ALTSCHULER-JANE` | Altschuler-Janet | ALTSCHULER-JANE\Owner | Janet's workstation |

Both online 2026-07-06. Syncro lists 3 asset records (2 laptops + a "Custom Bitfenix
Merc Desktop", cid 457710) all with `last_synced: None` — manually-entered, so only the
2 live machines above are actually managed.

## Management & security stack (all tied to one client identity 2026-07-06)

- **GuruRMM** — client **Janet Altschuler** (`d041b8db-1f68-4b30-9ef9-c7b38f44c079`),
  site **Main** / `GOLD-LION-1382`. Both agents enrolled 2026-07-06 via ScreenConnect
  send-command (bucket-C deploy pattern). Key vaulted `clients/altschuler/gururmm-site-main.sops.yaml`.
- **Datto EDR** — both registered + online in org **"Altschuler, Janet"**
  (`c430e9ac-5d5f-43a7-af8b-f241f6a7dfb1`), agent v3.17.1.5552. Reg key `altschul01`
  (vaulted `msp-tools/datto-edr-regkeys.sops.yaml`). EDR was already present on both — left as-is.
- **Datto RMM** — also installed on both (pre-existing management stack, separate from GuruRMM).
- **ScreenConnect** — both sessions normalized 2026-07-06 to Company **"Janet Altschuler"**,
  Site **"Main"** (were "Altschuler") so SC / GuruRMM / wiki share one client identity.
  Session IDs: FRON `73e2b210-a794-4c82-8903-8b9d55842eab`, JANE `00aab70e-dcce-4278-83ea-7c6107ce6b73`.

## GPS billing & backup status

- GPS: 2 devices billed. Backup: **2 Data Backup seats billed at $0** (Syncro schedule 2666).
- **Backup: CONFIRMED NOT RUNNING (2026-07-06, endpoint-verified).** With RMM on both
  machines, a direct scan found **no backup software, no backup service, no scheduled
  backup task, no Windows Server Backup, and no Datto backup agent** on either box (only
  Dropbox on ALTSCHULER-FRON, installed but stopped). Also nothing in MSP360 / B2 / Seafile
  / ownCloud / Datto Workplace. No Datto Windows Agent + two physical workstations (no
  server) effectively rules out an agentless SIRIS backup too. **She pays for 2 backup
  seats but nothing is backing up.** Sent to Mike + Winter 2026-07-06. Do NOT provision a
  backup job off the billing count — per-client decision
  ([[feedback_backup_targets_never_guessed]]). See `projects/gps-rmm-audit/backup-map.md`.

## Backlinks

- [[projects/gps-rmm-audit]] — GPS -> GuruRMM coverage audit (this client's onboarding + backup verification)