---
name: 365 Remediation Tool Reference
description: "365 remediation tool" always means the Claude-MSP-Access Graph API app (fabb3421-8b34-484b-bc17-e46de9703418), not CIPP
type: feedback
---

When user says "365 remediation tool" or "remediation tool", they ALWAYS mean the Claude-MSP-Access Graph API application (App ID: fabb3421-8b34-484b-bc17-e46de9703418). This is NOT CIPP.

**Why:** User explicitly clarified this after I incorrectly navigated to CIPP. The remediation tool is direct Graph API access using client credentials flow against customer tenants.

**How to apply:** Authenticate directly via Graph API using the app's client secret from SOPS vault (`msp-tools/claude-msp-access-graph-api.sops.yaml`), get tenant ID from OpenID discovery for the target domain, and query Graph API endpoints directly. No browser/UI needed.

**Preferred invocation: use the `/remediation-tool` skill** (`.claude/skills/remediation-tool/`, also surfaces as a `/remediation-tool` command). It wraps tenant resolution, token caching, the 10-point user breach check, and tenant-wide sweep. Remediation actions are gated behind explicit `YES` confirmation. Reference docs at `references/gotchas.md`, `references/graph-endpoints.md`, `references/checklist.md`.

### Directory Role Requirements (discovered 2026-04-01)

Graph API permissions alone are NOT sufficient for privileged operations. The service principal also needs Entra directory roles assigned per-tenant:

| Operation | Required Directory Role |
|-----------|----------------------|
| Password reset | User Administrator |
| Exchange transport rules, mailbox permissions | Exchange Administrator |

**Roles assigned so far:**
- Valleywide Plastering (5c53ae9f...): User Administrator
- Dataforth (7dfa3ce8...): User Administrator, Exchange Administrator

**For new tenants:** After admin consent, manually assign roles via Entra portal > Roles and administrators. The app cannot self-assign directory roles.

### Exchange Online REST API

For Exchange cmdlets (Get-TransportRule, Add-MailboxPermission, etc.), use scope `https://outlook.office365.com/.default` and POST to `https://outlook.office365.com/adminapi/beta/$TENANT_ID/InvokeCommand` with `{"CmdletInput":{"CmdletName":"...", "Parameters":{...}}}`.