---
type: client
name: rieusset-corp
display_name: Rieusset Corp (Tom Sorensen)
last_compiled: 2026-06-08
compiled_by: GURU-BEAST-ROG/discord-bot
sources:
  - clients/dataforth/session-logs/2026-04-14-session.md
  - .claude/memory/project_neptune_sbr_email_routing.md
  - clients/internal-infrastructure.md
  - discord thread 1513597169796645157 (2026-06-08)
---

# Rieusset Corp (Tom Sorensen)

Small business client. Email hosted on ACG's Neptune Exchange server with Mailprotector CloudFilter filtering.

---

## Profile

- **Primary contact:** Tom Sorensen
- **Domain:** rieussetcorp.com
- **Syncro customer ID:** 16188
- **Contract type:** Per-incident (verify)
- **Billing rate:** Standard (verify)

---

## Email Hosting

Mail is hosted on **Neptune Exchange** (ACG-managed, physically at Dataforth D2). Inbound and outbound filtered via **Mailprotector CloudFilter**.

### Mailboxes (as of 2026-04-14)

| AD Account | Email Address | User |
|---|---|---|
| `tom` | tsorensen@rieussetcorp.com | Tom Sorensen (primary) |
| `tomrc` | tomrc@rieussetcorp.com | Tom Sorensen (alternate) |
| `ojodeagua` | ojodeagua@rieussetcorp.com | Tom Sorensen (alternate) |
| `csorensen` | csorensen@rieussetcorp.com | Christine Sorensen |

### Mailprotector

- **Domain ID:** 57833
- **Customer ID:** 16188
- **Allow rules:** clipto.com (added 2026-06-08 — verification emails were being quarantined as bulk)

### Outbound Routing (Neptune SBR)

Outbound mail routes via Mailprotector smarthost using Exchange Sender-Based Routing:

- **Send connector:** `Outbound.Sorensen`
- **Address space:** `rieussetcorp.sbr`
- **Smarthost:** `rieussetcorp-com.outbound.emailservice.io`
- **SBR config file:** `C:\Program Files\Microsoft\Exchange Server\V15\TransportRoles\agents\Custom\Microsoft.Exchange.SBR.InternalDomains.config` (on Neptune)

### DKIM

- **Selector:** `s1`
- **Key location:** `C:\Program Files\Exchange DkimSigner\keys\` on Neptune
- **Status:** [WARNING] DkimSigner globally DISABLED on Neptune as of 2026-04-23 (post-KB5084071 compatibility issue). Outbound mail from rieussetcorp.com is currently unsigned.

---

## Access

| Resource | Method |
|---|---|
| Mailboxes | Neptune Exchange — connect via ACG-DC16 WinRM or on-box PowerShell as administrator.ACG |
| Mailprotector | `py mp.py` CLI, domain ID 57833 |
| AD accounts | ACG-DC16 (172.16.3.52) — acg.local domain |

Passwords were last reset 2026-04-14 (all accounts set to `RC$sor3740` at that time — verify current state before sharing).

---

## History

| Date | Event |
|---|---|
| 2026-03-22 | Outbound routing failure — fixed by adding Neptune IPs (67.206.163.124, 67.206.163.122) to Mailprotector authorized sender list |
| 2026-04-14 | All four AD account passwords reset via ACG-DC16 WinRM |
| 2026-06-08 | Two "Verification code" emails from Clipto (hello@clipto.com) quarantined as bulk spam → manually released (IDs 4502364979, 4502352351); allow rule added for clipto.com on Mailprotector domain |

---

## Known Issues / Notes

- **Outbound routing is systemic with devcon:** when rieussetcorp outbound breaks, check devconllc.com SBR config too (same Neptune transport agent). See `memory/project_neptune_sbr_email_routing.md`.
- **DkimSigner disabled globally** — outbound mail is unsigned. Will be resolved when Neptune is migrated to Exchange 2019.
- **Neptune dependency:** this client's mail service lives or dies with Neptune. See `wiki/clients/internal-infrastructure.md` for Neptune status and migration plan.

---

## Backlinks

- [[clients/internal-infrastructure]] — Neptune Exchange hosts rieussetcorp.com mail
- [[clients/dataforth]] — Neptune physically colocated at Dataforth D2