Mike Swanson
3146f86474
Batch-replace [[wiki/clients/slug.md]] → [[clients/slug]] format throughout overview.md and 6 client articles. The seeding agents used the full path+extension format; correct convention is type/slug only. Also fixes [[projects/msp-tools/guru-rmm]] → [[projects/gururmm]] stale path in internal-infrastructure.md. Post /wiki-lint run: 0 remaining format violations, 2 legitimate broken links left (systems/neptune — unseeded; compilation queue entry). Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
4.9 KiB
type, name, display_name, last_compiled, compiled_by, sources
| type | name | display_name | last_compiled | compiled_by | sources | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| client | anaise | Anaise | 2026-05-24 | DESKTOP-0O8A1RL/claude-main |
|
Anaise
Overview
New client in ONBOARDING status as of 2026-04-16. Standard client directory structure applied by Howard. Single-site [unverified]. Onboarding is incomplete — only a primary contact name, email, and one workstation have been captured.
- Business type: (not documented)
- Locations: (not documented — single site assumed [unverified])
- Total users: (not documented — at minimum 1 user: David)
- Billing model: (not documented)
- Billing rate: (not documented)
- Contract status: ONBOARDING — terms not yet documented
- Hours remaining: (not documented)
[WARNING] Almost all template fields across all docs are blank. The only substantive data is the primary contact (David), one workstation (DESKTOP-O8GF4SD), and a vault credential reference. Onboarding must be completed before this client can be effectively supported.
Contacts
| Name | Title | Phone | |
|---|---|---|---|
| David | Primary Contact [unverified — no title documented] | anaisedavid.office@gmail.com | (not documented) |
No IT contact, no secondary contacts documented.
Infrastructure
Only one machine documented.
Workstations
| Hostname | Username | OS | Notes |
|---|---|---|---|
| DESKTOP-O8GF4SD | david | (not documented) | Credentials in SOPS vault — see below |
Servers
(not documented)
Credentials
Machine credentials are stored in the SOPS vault. Do not put plaintext passwords in any file.
- DESKTOP-O8GF4SD / david:
clients/anaise/desktop-o8gf4sd.sops.yaml→credentials.password- Retrieve:
bash $VAULT get-field clients/anaise/desktop-o8gf4sd.sops.yaml credentials.password
- Retrieve:
Network
All network template files (topology, firewall, DNS, DHCP, VLANs) are blank placeholders — no ISP, IPs, hardware, subnets, or VPN details documented.
- Topology: (not documented — template only)
- Firewall: (not documented — template only)
- DNS: (not documented — template only)
- DHCP: (not documented — template only)
- VLANs: Template defines VLAN IDs 1, 10, 20, 30, 40, 50, 60, 100 (standard schema) — no subnets or IPs filled in.
Cloud / M365
All M365 and Azure template fields are blank. No tenant name, tenant ID, domain, licenses, Exchange settings, SharePoint, Teams, Entra, or Defender details are documented.
- M365 tenant: (not documented)
- Azure subscription: (not documented)
- Other cloud services: (not documented)
Note: David's contact email is a Gmail address (anaisedavid.office@gmail.com). It is unknown whether the organization uses M365 or Google Workspace, or neither. [unverified]
GuruRMM
All RMM template fields are blank.
- Client ID: (not documented)
- Site ID: (not documented)
- Enrolled agents: (not documented)
- Monitoring policies: Template placeholders only — no client-specific values
- Patch policy: (not documented)
Active Projects / Open Items
- Complete onboarding — capture infrastructure details, contacts, credentials to vault
- Populate all
docs/templates with real data (network, servers, M365 or other email/cloud, backup, AV, RMM) - Determine whether client uses M365, Google Workspace, or no cloud services
- Document workstation OS for DESKTOP-O8GF4SD
- Capture any additional users and machines
Key Events / History
| Date | Event |
|---|---|
| 2026-04-16 | Client directory created by Howard. Standard template applied. ONBOARDING status set. |
No issue log entries. No session logs exist for this client.
Anti-Patterns / Warnings
- [WARNING] Onboarding is incomplete. Do not assume any template placeholder values are real — only contact name/email and one workstation credential vault reference are confirmed.
- [WARNING] Primary contact email is Gmail (anaisedavid.office@gmail.com). Do not assume M365 is in use — confirm cloud/email provider before attempting any M365 remediation or enrollment.
- Credential for DESKTOP-O8GF4SD is in vault only — never expose plaintext. Use vault wrapper to retrieve.
- No network, firewall, or server data exists. Do not attempt remote access without first completing the onboarding discovery.
Backlinks
- index — client index