Files

Howard Enos a00069a020 sync: auto-sync from HOWARD-HOME at 2026-06-01 14:48:58

Author: Howard Enos
Machine: HOWARD-HOME
Timestamp: 2026-06-01 14:48:58

2026-06-01 14:49:10 -07:00

Dataforth — Chauncey Bell M365 verify/reset + Bobbi Outlook printing

Date: 2026-06-01 Mode: infra / M365 Ticket: #32364 (onsite, 0.5 hr)

User

Verified via Graph (Claude-Code-M365 app, tenant 7dfa3ce8-...):

Account: active, enabled, Member, UPN/mail cbell@dataforth.com, created 2023-12-07, US.
Mailbox: active Exchange Online (EXCHANGE_S_STANDARD provisioned).
License: Microsoft 365 Business Standard (SKU O365_BUSINESS_PREMIUM / f245ecc8-75af-4f8e-b61f-27d8114de5f3) — full desktop Office apps (OFFICE_BUSINESS) + Teams + SharePoint + Exchange. Licensed, not just online.
Naming note: O365_BUSINESS_PREMIUM is Microsoft's legacy SKU name for Business Standard — one of the 50 "Business Premium"-listed seats in the wiki, which are really Business Standard (the true Business Premium / SPB pool is the separate 5x cbdb14ac SKU).

Password reset (he had never logged in / didn't know it):

cbell is AD-synced (onPremisesSyncEnabled = true), so the password is on-prem-mastered. Reset done in on-prem AD via AD2 (Set-ADAccountPassword), NOT in M365 (a cloud/Graph reset would fail or be overwritten by sync).
Set to a temporary password, ChangePasswordAtLogon = $false (so Howard's Office login wasn't interrupted); Chauncey to change it himself later.
Password Hash Sync pushed it to M365 in ~2 min; Howard confirmed the Office sign-in worked.
AD location: CN=Chauncey Bell,OU=Azure_Users,DC=intranet,DC=dataforth,DC=com — note this is OU=Azure_Users, and it IS syncing to Entra, which contradicts the wiki's "OU=SyncedUsers only" note (corrected in wiki).

Reported printing failures from Outlook. Switched her to Outlook (Classic) — printing works without issues. (Known new-Outlook printing bug; Classic is the workaround.)

Ticket #32364 (Dataforth Corp), 0.5 hr onsite (26118) covering both cbell + Bobbi. Invoice #67757 = $0.00, applied 0.5 prepay hr. Customer-visible "Work Performed" note added. https://computerguru.syncromsp.com/tickets/111895931
Prepay check: block read 35.5 after, but our 0.5 applied exactly — the larger drop was Mike's concurrent invoice #67755 on his ticket #32320 (afterhours ESXi, 3.0 hr remote). 40.0 → #32361 (1.0) → 39.0 → #32320 (3.0) + #32364 (0.5) → 35.5.

AOI XP VLAN + SMB1 backup share — see 2026-06-01-aoi-xp-vlan-share.md (ticket #32361).