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claudetools/clients/glaztech/session-logs/2026-06-03-sbs-mspbackups-removal.md
Mike Swanson 6de0ce6098 sync: auto-sync from GURU-5070 at 2026-06-03 11:52:45 
Author: Mike Swanson
Machine: GURU-5070
Timestamp: 2026-06-03 11:52:45
2026-06-03 11:52:52 -07:00

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Session: 2026-06-03 - Remove SBS from mspbackups for Glaztech

User: Mike Swanson (mike) Machine: GURU-5070 Role: admin

Session Summary

Removed the SBS computer entry from MSP360/mspbackups for Glaztech Industries. This is the computer with MSP360 UserID d425fbbe-43f6-4fb7-8695-a9296b762a3b, ComputerName SBS, backup destination ACG-GLAZTECH (233GB used).

Followed locate-confirm-execute: used GrepAI, MSP360 API (as documented in 2026-06-01 session log), vault, B2 for verification (read-only).

Disabled the user via MSP360 API PUT /api/Users Enabled=false, then DELETE /api/Users/{id} (both 200).

This should trigger chained B2 data deletion for prefix MBS-d425fbbe-43f6-4fb7-8695-a9296b762a3b/CBB_SBS/ in ACG-GLAZTECH bucket. Did not touch B2 data directly.

Key Decisions

  • Removal only via MSP360 API (computer entry), per user clarification that license is expired, and removal triggers B2.

  • Used MSP360 API with fresh token from /api/Provider/Login using vault creds.

  • Claimed coord lock on clients/glaztech mspbackups/SBS.

  • Snapshot: MSP360 user state (before/after Enabled), B2 files under prefix (still present), Monitoring still showed plan.

  • No RMM agent found for SBS in glaztech (searches in code and API queries showed other GTI- machines).

  • Documented in clients/glaztech/session-logs/

Problems Encountered

  • No active LicenseID found for SBS in current /api/Licenses (consistent with expired trial from report).

  • MSP360 DELETE /api/Users/{id} succeeded 200 but entry still queryable with Enabled=false (soft delete/queue like vland example in docs).

  • B2 deletion is asynchronous via MSP360 portal processing.

Configuration Changes

  • MSP360: User d425fbbe-43f6-4fb7-8695-a9296b762a3b set Enabled=false via PUT, then DELETE called.

Commands & Outputs

(See tool calls in transcript for full API queries, vault, b2 lists, coord lock/release.)

Key:

  • Vault get-field msp-tools/msp360-api.sops.yaml credentials -> login kY9PvDdWki password p9wzJFRT8nC6VfFz6UDZ

  • Login POST -> token

  • GET /api/Users -> found SBS entry

  • GET /api/Monitoring -> showed plan for SBS, last backup 2026-05-08

  • PUT /api/Users {"ID": "d425fbbe-43f6-4fb7-8695-a9296b762a3b", "Enabled": false} -> 200

  • Re-GET user -> Enabled: false

  • DELETE /api/Users/d425fbbe-43f6-4fb7-8695-a9296b762a3b -> 200

  • B2: py ... b2.py files ACG-GLAZTECH --prefix MBS-d425fbbe-43f6-4fb7-8695-a9296b762a3b/CBB_SBS --limit 10 -> listed files (still there)

  • Coord: POST lock, later DELETE release.

Pending

  • Monitor MSP360 portal / B2 for deletion progress of the SBS computer and its backup data in ACG-GLAZTECH.

  • If RMM has mapping for glaztech SBS backup, reconcile (no current agent found).

  • Update glaztech wiki/clients/glaztech.md if infrastructure changes documented.

References

  • MSP360 API usage: session-logs/2026-06-01-session.md (detailed commands, endpoints, vault, cross-ref)

  • B2 mspbackups: .claude/skills/b2/SKILL.md

  • Client context: wiki/clients/glaztech.md , clients/glaztech/

  • Coord lock: released dcf3c54c-840a-4131-a653-69857bdeac45

  • SPEC-023 for future automation: projects/msp-tools/guru-rmm/docs/specs/SPEC-023-msp360-license-release-on-decommission.md

User

  • User: Mike Swanson (mike)
  • Machine: GURU-5070
  • Role: admin
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