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claudetools/clients/rednour/onboarding-baselines/FRONTDESKRECEPT-20260529T195614.md
Mike Swanson df9be01065 feat(rmm): onboarding diagnostic (Phase 1) - probe + triage + baseline 
/rmm diagnose: dispatches a Windows security/health probe to a newly onboarded
agent, grades RED/AMBER/GREEN, writes an immutable per-client baseline
(clients/<slug>/onboarding-baselines/), diffs vs prior, and alerts CRITICALs to
#dev-alerts. Probe is PS5.1/ASCII/SYSTEM-safe, never-abort, base64 chunked upload
around the agent command-size cap. Code-reviewed (no blockers); folded in
immutability guard, severity-independent finding ids, Defender-unknown sentinel,
expanded competitor/backup detection.

First baselines captured: Rednour FRONTDESKRECEPT + LEGALASST (both RED - prior
MSP ScreenConnect/Splashtop/Syncro still live; LEGALASST OS EOL).

Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
2026-05-29 13:09:11 -07:00

7.4 KiB
Raw Blame History

Onboarding Diagnostic Baseline - FRONTDESKRECEPT

  • Grade: RED

  • Host: FRONTDESKRECEPT

  • Client: Rednour Law Offices (rednour)

  • Collected (UTC): 2026-05-29T19:55:43Z

  • Agent ID: 04765560-3e8a-46e5-a507-c5f5f4ead6eb

  • Command ID: 94966f79-74ea-4b47-98c5-6e0f33f819fa

  • Findings: 3 critical / 4 warning / 12 info / 0 unknown

  • OS: Microsoft Windows 11 Pro (build 26200)

CRITICAL (3)

Foreign management/remote-access agent: ScreenConnect / ConnectWise Control

  • Category: security
  • ID: sec.foreign_agents.screenconnect_connectwise_control
  • A competitor RMM or unmanaged remote-access tool is present. At onboarding this is a security and control risk (a prior MSP or attacker may retain remote access). Verify it is authorized; if not, remove it.
program: ScreenConnect Client (1912bf3444b41a08) 26.1.24.9579
service: ScreenConnect Client (1912bf3444b41a08) (ScreenConnect Client (1912bf3444b41a08)) Running

Foreign management/remote-access agent: Splashtop (SOS/Streamer)

  • Category: security
  • ID: sec.foreign_agents.splashtop_sos_streamer_
  • A competitor RMM or unmanaged remote-access tool is present. At onboarding this is a security and control risk (a prior MSP or attacker may retain remote access). Verify it is authorized; if not, remove it.
program: Splashtop Streamer 3.8.2.0
service: SplashtopRemoteService (Splashtop? Remote Service) Running

Foreign management/remote-access agent: Syncro / Kabuto

  • Category: security
  • ID: sec.foreign_agents.syncro_kabuto
  • A competitor RMM or unmanaged remote-access tool is present. At onboarding this is a security and control risk (a prior MSP or attacker may retain remote access). Verify it is authorized; if not, remove it.
program: Syncro 1.0.201.18410
service: Syncro (Syncro) Running

WARNING (4)

OS volume is NOT encrypted with BitLocker

  • Category: security
  • ID: sec.bitlocker.unencrypted
  • The operating system volume is unencrypted. Data is exposed if the disk is removed or the device is lost. Enable BitLocker and escrow the recovery key.
Volume=C:; ProtectionStatus=Off; EncryptionPercentage=0; KeyProtectors=

2 pending Windows updates

  • Category: security
  • ID: sec.patch.pending
  • Windows Update reports pending (not installed, not hidden) updates. Some may be security updates. Approve/install on the next maintenance window.
Microsoft.Update.Session search IsInstalled=0 and IsHidden=0 -> 2

Reboot pending

  • Category: health
  • ID: health.reboot_uptime.pending
  • A reboot is pending. Pending reboots can block patches and leave the system in a half-updated state. Schedule a restart.
PendingFileRenameOperations

3 auto-start service(s) not running

  • Category: health
  • ID: health.failed_services.stopped
  • These services are set to start automatically but are not running. Some may be benign; review for security agents, backup agents, or AV that should be running.
GoogleUpdaterInternalService149.0.7814.0 (Google Updater Internal Service (GoogleUpdaterInternalService149.0.7814.0)) = Stopped
GoogleUpdaterService149.0.7814.0 (Google Updater Service (GoogleUpdaterService149.0.7814.0)) = Stopped
Intel(R) TPM Provisioning Service (Intel(R) TPM Provisioning Service) = Stopped

INFO (12)

Defender active and current

  • Category: security
  • ID: sec.defender.ok
  • Real-time protection on, service running, signatures current.
RealTimeProtectionEnabled=True; AMServiceEnabled=True; AntispywareSignatureAge=0 days; IsTamperProtected=True

Defender is the only registered AV

  • Category: security
  • ID: sec.av_products.defender_only
  • Only Microsoft/Windows Defender is registered in Security Center.
Windows Defender

All firewall profiles enabled

  • Category: security
  • ID: sec.firewall.ok
  • Domain, Private, and Public firewall profiles are all enabled.
Private=True; Domain=True; Public=True

Local administrators (3)

  • Category: security
  • ID: sec.local_admins.list
  • Members of the local Administrators group. Review for unexpected or unknown accounts (especially leftover MSP/vendor accounts from a prior provider).
FRONTDESKRECEPT\Administrator
FRONTDESKRECEPT\guru
FRONTDESKRECEPT\localadmin

OS build supported: Win11 25H2

  • Category: security
  • ID: sec.patch.os_supported
  • Build 26200 (Win11 25H2) is in support until 2027-10-12.
Microsoft Windows 11 Pro build 26200

Last hotfix: KB5089549

  • Category: security
  • ID: sec.patch.last_hotfix
  • Most recently installed update (from Get-HotFix; reflects CBS/MSU packages, not all cumulative metadata).
KB5089549 installed 2026-05-13T07:00:00Z

SMBv1 disabled

  • Category: security
  • ID: sec.exposure.smb1_off
  • SMBv1 server protocol is disabled.
EnableSMB1Protocol=False

LAPS detected

  • Category: security
  • ID: sec.exposure.laps_present
  • A LAPS mechanism is present.
Windows LAPS reg key

No stability events in the last 14 days

  • Category: health
  • ID: health.stability.clean
  • No unexpected shutdowns, BSODs, or disk errors logged.
Unexpected shutdowns (id 41)=0; Bugchecks/BSOD (id 1001)=0; Disk errors (id 7/51/153)=0

Not domain-joined (workgroup)

  • Category: health
  • ID: health.domain.workgroup
  • This machine is in workgroup/Azure AD only mode (Domain=WORKGROUP). No on-prem AD secure channel applies.
PartOfDomain=False; Domain=WORKGROUP

Time service source

  • Category: health
  • ID: health.time.source
  • Current Windows Time service source.
Source=time.windows.com,0x9

No backup agent detected

  • Category: health
  • ID: health.backup.none
  • No known backup agent service found. Backup expectation varies by endpoint; confirm whether this machine is supposed to have local/cloud backup and whether server-side or M365 backup covers it.
No matching backup service in Win32_Service

Inventory Baseline Summary

  • Manufacturer / Model: Dell Inc. / OptiPlex 3080
  • Serial: DPZK1G3
  • CPU: Intel(R) Core(TM) i5-10505 CPU @ 3.20GHz (6 cores / 12 logical)
  • RAM (GB): 15.8
  • BIOS: 2.34.0 (2025-12-01)
  • Chassis is laptop: false
  • TPM present / Secure Boot: true / ?
  • Domain joined: false (WORKGROUP)
  • OS activation licensed: true
  • Uptime (days): 16.8
  • Pending reboot: true
  • Installed software count: 58
  • Scheduled tasks (non-MS, enabled): 10
  • Local administrators: FRONTDESKRECEPT\Administrator, FRONTDESKRECEPT\guru, FRONTDESKRECEPT\localadmin

Fixed volumes

  • [unlabeled] - 0 GB free of 0.1 GB (35.9%)
  • [unlabeled] - 0.1 GB free of 0.8 GB (14.4%)
  • [Recovery] - 0.5 GB free of 0.5 GB (97.4%)
  • C: - 394 GB free of 475.5 GB (82.8%)

Network adapters

  • Realtek PCIe GbE Family Controller - IP: 192.168.10.115, fe80::b17c:c1aa:150b:e65b - DNS: 192.168.10.1 - DHCP: true

Diff vs Prior Baseline

  • No prior baseline found for this host. This is the first baseline.

Generated by run-onboarding-diagnostic.sh (GuruRMM onboarding diagnostic, Phase 1). Raw snapshot: FRONTDESKRECEPT-20260529T195614.json (immutable).

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