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claudetools/clients/kittle/docs/overview.md
Howard Enos 8d975c1b44 import: ingested 160 files from C:\Users\howar\Clients 
Howard's personal MSP client documentation folder imported into shared
ClaudeTools repo via /import command. Scope:

Clients (structured MSP docs under clients/<name>/docs/):
- anaise       (NEW)  - 13 files
- cascades-tucson     - 47 files merged (existing had only reports/)
- dataforth           - 18 files merged (alongside incident reports)
- instrumental-music-center - 14 files merged
- khalsa       (NEW)  - 22 files, multi-site (camden, river)
- kittle       (NEW)  - 16 files incl. fix-pdf-preview, gpo-intranet-zone
- lens-auto-brokerage (NEW) - 3 files (name matches SOPS vault)
- _client_template    - 13-file scaffold for new clients

MSP tooling (projects/msp-tools/):
- msp-audit-scripts/ - server_audit.ps1, workstation_audit.ps1, README
- utilities/         - clean_printer_ports, win11_upgrade,
                       screenconnect-toolbox-commands

Credential handling:
- Extracted 1 inline password (Anaise DESKTOP-O8GF4SD / david)
  to SOPS vault: clients/anaise/desktop-o8gf4sd.sops.yaml
- Redacted overview.md with vault reference pattern
- Scanned all 160 files for keys/tokens/connection strings -
  no other credentials found

Skipped:
- Cascades/.claude/settings.local.json (per-machine config)
- Source-root CLAUDE.md (personal, claudetools has its own)
- scripts/server_audit.ps1 and workstation_audit.ps1 at source root
  (identical duplicates of msp-audit-scripts versions)

Memory updates:
- reference_client_docs_structure.md (layout, conventions, active list)
- reference_msp_audit_scripts.md (locations, ScreenConnect 80-char rule)

Session log: session-logs/2026-04-16-howard-client-docs-import.md

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-16 19:43:58 -07:00

4.0 KiB
Raw Blame History

Client Overview

Company Name

Kittle Design & Construction LLC — General Contractor

Primary Contact

Secondary Contact

IT Contact

  • Name: Howard (Computer Guru, MSP)
  • Account: sysadmin (Domain Admin)

Company Info

  • Address: 2539 N Balboa Ave #125, Tucson, AZ 85705
  • Phone: 520.299.0404
  • Fax: 520.299.0477
  • Website: kittlearizona.com
  • Industry: Construction (general contractor)

Environment Summary

  • Domain: kittle.lan
  • Total Users: 10 (8 regular + sysadmin + QBDataServiceUser34)
  • Workstation Count: 7
  • Server Count: 1 (HPE ProLiant MicroServer Gen11)
  • Network: Single flat 10.0.0.0/24 subnet
  • Gateway/Firewall: ISP router at 10.0.0.1 (no dedicated firewall)
  • Switch: UniFi USW-Lite-16-PoE at 10.0.0.122
  • Remote Access: ScreenConnect
  • Key Software: QuickBooks Pro 2024 (on server)

AD Users

Name SamAccountName Enabled LastLogonDate Notes
Administrator Administrator True 3/10/2026 Domain Admin
Guest Guest False — Default, disabled
krbtgt krbtgt False — Default, disabled
Alexis alexis True 3/2/2026
Marco Marco True 3/3/2026
accountant accountant True 3/5/2026 Role-based name — should be individual
Ken ken True 3/2/2026 Owner
Front Desk frontdesk True 3/6/2026 Role-based name — should be individual
Lori lori True 3/11/2026
Wrex wrex True 3/9/2026
Computer Guru sysadmin True 12/23/2025 MSP admin, Domain Admin
QBDataServiceUser34 QBDataServiceUser34 True 2/9/2026 QuickBooks service account

Domain Admins: Administrator, Computer Guru (sysadmin)

AD Computers

Name OS LastLogonDate Notes
SERVER Windows Server 2025 Standard Evaluation 3/10/2026 DC
WINDOWS-QV1B0EL Windows 11 Pro 3/6/2026 Generic name — needs renaming
DESKTOP-R0KA2UG Windows 11 Pro 3/11/2026 Generic name — needs renaming
DESKTOP-9B2SMD9 Windows 11 Pro 3/6/2026 Generic name — needs renaming
FRONTDESK Windows 11 Pro 3/9/2026
ACCOUNTING Windows 11 Pro for Workstations 3/9/2026
CHRISTINE-WIN10 Windows 11 Pro 3/9/2026 Legacy name — OS is actually Win11
DESKTOP-2560Q7R Windows 11 Pro 3/6/2026 Wrex — needs renaming

Group Policy Objects

GPO Name Modified Notes
Default Domain Policy 12/23/2025
Default Domain Controllers Policy 2/9/2026
HomeFolder 2/9/2026 Home folder mapping
Intranet Zone - File Server 3/20/2026 Adds \\SERVER and \\10.0.0.5 to Local Intranet zone — fixes PDF preview on shares (Oct 2025 security update)

File Shares

Share Name Path Notes
Home C:\Shares\Home User home folders
QBooks C:\Shares\Home\QBooks QuickBooks data

Notes

  • Server is running Windows Server 2025 EVALUATION — will stop working after 180 days. Must purchase and activate a full license.
  • QuickBooks Pro 2024 is installed directly on the domain controller. Should be migrated off the DC.
  • No dedicated firewall — only the ISP router at 10.0.0.1.
  • No backup solution visible.
  • 4 workstations have generic DESKTOP-xxx / WINDOWS-xxx names and should be renamed to match user/role.
  • 2 role-based AD accounts (accountant, frontdesk) should be replaced with individual user accounts.
  • Email issue reported: users moving emails to folders and they reappear in inbox days later (likely Outlook cached mode issue). M365 access needed.
  • Explorer closing issue: HomeFolder GPO drive maps were set to Replace (disconnects on GP refresh). Fixed to Update on 2026-03-12 — awaiting confirmation.
  • Machine mapping: FRONTDESK=Front Desk, ACCOUNTING=accountant, CHRISTINE-WIN10=Christine, DESKTOP-2560Q7R=Wrex. Remaining unknown: WINDOWS-QV1B0EL, DESKTOP-R0KA2UG, DESKTOP-9B2SMD9.
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