Mike Swanson
0be47f23ef
- Full cpmove transfer verified (62GB, mailboxes, public_html) - Mailprotector configured on IX (exim.conf.local, DKIM via dsearch, skipsmtpcheckhosts) - DNS zone updated: A record to IX (72.194.62.5), TTLs lowered to 300s, zone backed up - .htaccess redirect to jackfurriers.com added to IX public_html - Delivery server updated in Mailprotector admin, inbound confirmed live - HTML setup guide created and sent to 23 real user accounts - Syncro ticket #32199 created (no billing yet) Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
308 lines
11 KiB
HTML
308 lines
11 KiB
HTML
<!DOCTYPE html>
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<html lang="en">
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<head>
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<meta charset="UTF-8">
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<meta name="viewport" content="width=device-width, initial-scale=1.0">
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<title>Email Setup Guide — westerntire.com</title>
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<style>
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* { box-sizing: border-box; margin: 0; padding: 0; }
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body {
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font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Arial, sans-serif;
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font-size: 15px;
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line-height: 1.6;
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color: #222;
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background: #f5f5f5;
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padding: 32px 16px;
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}
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.wrapper {
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max-width: 720px;
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margin: 0 auto;
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background: #fff;
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box-shadow: 0 2px 12px rgba(0,0,0,0.10);
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overflow: hidden;
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}
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.header {
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color: #fff;
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padding: 32px 40px;
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font-weight: 700;
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letter-spacing: -0.3px;
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margin-top: 6px;
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font-size: 13px;
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color: #aab;
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.content {
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h2 {
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font-size: 17px;
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font-weight: 700;
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h3 {
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font-weight: 700;
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color: #444;
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margin: 20px 0 8px;
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p { margin-bottom: 12px; color: #444; }
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background: #f0f4ff;
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border-radius: 4px;
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table {
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table thead tr {
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table thead th {
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table tbody tr:nth-child(even) { background: #f7f7fb; }
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table tbody td {
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border-bottom: 1px solid #eee;
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table tbody td:first-child { font-weight: 600; color: #333; width: 42%; }
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code {
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border-top: 1px solid #eee;
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margin: 28px 0;
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.footer {
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background: #f7f7fb;
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border-top: 1px solid #eee;
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padding: 24px 40px;
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display: flex;
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align-items: center;
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.footer-logo {
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font-weight: 700;
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color: #1a1a2e;
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white-space: nowrap;
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.footer-contact {
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font-size: 13px;
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color: #666;
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}
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.footer-contact a { color: #4a6cf7; text-decoration: none; }
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.badge {
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display: inline-block;
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background: #e8f5e9;
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color: #2e7d32;
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border-radius: 3px;
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font-size: 11px;
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font-weight: 700;
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padding: 2px 7px;
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letter-spacing: 0.3px;
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vertical-align: middle;
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margin-left: 6px;
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.badge.old {
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background: #fdecea;
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color: #c62828;
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@media (max-width: 600px) {
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.content { padding: 24px 20px; }
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.header { padding: 24px 20px; }
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.footer { flex-direction: column; gap: 8px; padding: 20px; }
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}
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</style>
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</head>
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<body>
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<div class="wrapper">
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<div class="header">
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<h1>Email Setup Guide — westerntire.com</h1>
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<p>Prepared by Arizona Computer Guru • April 2026</p>
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</div>
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<div class="content">
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<h2>What Changed</h2>
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<p>Your email has been moved to a new mail server. Your email address, password, and all existing messages are <strong>unchanged</strong> — only the server settings in your email program need to be updated.</p>
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<p>If your email stopped working or you are having trouble sending, follow the steps below for your email client.</p>
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<div class="callout warning">
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If you configured Gmail to send or receive your @westerntire.com email, you will need to update those settings too — see the Gmail section below.
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</div>
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<hr class="section-divider">
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<h2>New Server Settings</h2>
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<p>Use these settings for all @westerntire.com accounts:</p>
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<table>
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<thead><tr><th>Setting</th><th>Value</th></tr></thead>
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<tbody>
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<tr><td>Incoming server (IMAP)</td><td>mail.westerntire.com</td></tr>
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<tr><td>IMAP port</td><td>993</td></tr>
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<tr><td>IMAP security</td><td>SSL / TLS</td></tr>
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<tr><td>Incoming server (POP3)</td><td>mail.westerntire.com</td></tr>
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<tr><td>POP3 port</td><td>995</td></tr>
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<tr><td>POP3 security</td><td>SSL / TLS</td></tr>
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<tr><td>Outgoing server (SMTP)</td><td>mail.westerntire.com</td></tr>
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<tr><td>SMTP port</td><td>587</td></tr>
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<tr><td>SMTP security</td><td>STARTTLS</td></tr>
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<tr><td>Username</td><td>Your full email address</td></tr>
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<tr><td>Password</td><td>Unchanged — same as before</td></tr>
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<tr><td>Authentication</td><td>Normal password</td></tr>
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</tbody>
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</table>
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<div class="callout">
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<strong>IMAP is recommended over POP3.</strong> IMAP keeps your mail on the server so you can access it from multiple devices and your messages stay in sync. POP3 downloads mail to one device and removes it from the server.
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</div>
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<h3>Old settings to replace</h3>
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<p>If you see any of these in your current setup, replace them with <code>mail.westerntire.com</code>:</p>
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<ul style="padding-left:20px; margin:8px 0; font-size:14px; color:#444;">
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<li><code>websvr.acghosting.com</code> <span class="badge old">OLD</span></li>
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<li><code>mail.acghosting.com</code> <span class="badge old">OLD</span></li>
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<li>Any IP address (e.g. <code>162.248.93.81</code>) <span class="badge old">OLD</span></li>
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</ul>
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<hr class="section-divider">
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<h2>Gmail — Send/Receive from Your westerntire.com Address</h2>
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<p>If you use Gmail and have it set up to check or send mail as your @westerntire.com address, you need to update both the mail fetcher (incoming) and the "Send mail as" settings (outgoing).</p>
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<h3>Step 1 — Update the incoming mail fetcher (POP3)</h3>
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<div class="steps">
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<ol>
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<li>In Gmail, click the <strong>gear icon</strong> (top right) → <strong>See all settings</strong></li>
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<li>Click the <strong>Accounts and Import</strong> tab</li>
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<li>Under <strong>"Check mail from other accounts"</strong>, find your @westerntire.com address and click <strong>edit info</strong></li>
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<li>Change the mail server to <code>mail.westerntire.com</code></li>
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<li>Port: <code>995</code> • Check <strong>"Always use a secure connection (SSL)"</strong></li>
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<li>Click <strong>Save Changes</strong></li>
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</ol>
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</div>
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<h3>Step 2 — Update outgoing "Send mail as" (SMTP)</h3>
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<div class="steps">
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<ol>
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<li>In the same <strong>Accounts and Import</strong> tab, find your @westerntire.com address under <strong>"Send mail as"</strong></li>
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<li>Click <strong>edit info</strong> next to it</li>
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<li>Click <strong>Next Step</strong></li>
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<li>Change the SMTP server to <code>mail.westerntire.com</code></li>
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<li>Port: <code>587</code> • Select <strong>TLS</strong></li>
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<li>Username: your full email address • Password: unchanged</li>
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<li>Click <strong>Save Changes</strong></li>
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</ol>
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</div>
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<div class="callout">
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After saving, Gmail may send a verification email to your @westerntire.com address to confirm the new settings. Check your inbox and click the confirmation link if prompted.
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</div>
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<hr class="section-divider">
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<h2>Other Email Clients</h2>
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<h3>Microsoft Outlook (Windows)</h3>
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<div class="steps"><ol>
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<li>Go to <strong>File → Account Settings → Account Settings</strong></li>
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<li>Select your @westerntire.com account → click <strong>Change</strong></li>
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<li>Click <strong>More Settings → Incoming Server</strong> tab</li>
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<li>Update server to <code>mail.westerntire.com</code>, port <code>993</code>, SSL/TLS</li>
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<li>Click the <strong>Outgoing Server</strong> tab → update to <code>mail.westerntire.com</code>, port <code>587</code>, STARTTLS</li>
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<li>Click <strong>OK → Next → Finish</strong></li>
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</ol></div>
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<h3>Outlook for Mac</h3>
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<div class="steps"><ol>
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<li>Open Outlook → <strong>Tools → Accounts</strong></li>
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<li>Select your @westerntire.com account → click <strong>Advanced</strong></li>
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<li>Update incoming server to <code>mail.westerntire.com</code>, port <code>993</code>, SSL checked</li>
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<li>Update outgoing server to <code>mail.westerntire.com</code>, port <code>587</code>, SSL checked</li>
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<li>Click <strong>OK</strong></li>
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</ol></div>
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<h3>Apple Mail (Mac)</h3>
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<div class="steps"><ol>
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<li>Open Mail → <strong>Mail → Settings → Accounts</strong></li>
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<li>Select your @westerntire.com account → click <strong>Server Settings</strong></li>
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<li>Update both incoming and outgoing server to <code>mail.westerntire.com</code></li>
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<li>Set ports as listed in the table above → click <strong>Save</strong></li>
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</ol></div>
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<h3>iPhone / iPad</h3>
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<div class="steps"><ol>
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<li>Go to <strong>Settings → Mail → Accounts</strong></li>
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<li>Tap your @westerntire.com account → tap <strong>Account</strong></li>
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<li>Tap <strong>Incoming Mail Server</strong> → change host to <code>mail.westerntire.com</code></li>
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<li>Tap <strong>Outgoing Mail Server</strong> → tap the server name → change to <code>mail.westerntire.com</code></li>
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<li>Tap <strong>Done</strong></li>
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</ol></div>
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<h3>Android</h3>
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<div class="steps"><ol>
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<li>Open your mail app → <strong>Settings</strong> → tap your @westerntire.com account</li>
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<li>Find <strong>Incoming settings</strong> → server: <code>mail.westerntire.com</code>, port <code>993</code>, SSL/TLS</li>
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<li>Find <strong>Outgoing settings</strong> → server: <code>mail.westerntire.com</code>, port <code>587</code>, STARTTLS</li>
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<li>Save</li>
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</ol></div>
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<hr class="section-divider">
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<h2>Webmail</h2>
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<p>You can access your email from any web browser without installing anything:</p>
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<p style="font-size:16px;"><a href="https://mail.westerntire.com" style="color:#4a6cf7; font-weight:600;">https://mail.westerntire.com</a></p>
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<p>Log in with your full email address and your regular password.</p>
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</div>
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<div class="footer">
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<div class="footer-logo">Arizona Computer Guru</div>
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<div class="footer-contact">
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(520) 207-4920 •
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<a href="mailto:support@azcomputerguru.com">support@azcomputerguru.com</a>
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</div>
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</div>
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</div>
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</body>
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</html>
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