claudetools/wiki/clients/birth-biologic.md

type, name, display_name, last_compiled, compiled_by, sources, backlinks

type	name	display_name	last_compiled	compiled_by	sources	backlinks
client	birth-biologic	BirthBiologic	2026-05-24	DESKTOP-0O8A1RL/claude-main	clients/birth-biologic/session-logs/2026-04-21-session.md	projects/gururmm

BirthBiologic

Profile

• Company type: Corporate (exact industry not documented — biological/healthcare services implied by name and SharePoint site structure: Donor Services, Quality Department, Birth Biologic Activity Reports)
• Contract type: [unverified — MSP-managed implied; no explicit contract type documented]
• Key contacts:
  • Annise — primary client contact for SharePoint migration; no last name or email documented
  • sysadmin@birthbiologic.com — M365 shared admin account; M365 Business Premium license assigned 2026-04-21
• Billing rate: [unverified]
• Syncro ticket: #109277420 (Datto Workplace to SharePoint Migration; assigned to Mike Swanson, user_id 1735; contact: Annise; due 2026-04-22)
• Syncro customer ID: [unverified — not documented in available session logs]

Infrastructure

Servers & Services

Host	IP	Role	OS	Notes
BB-SERVER	[unverified]	On-premise Windows server	Windows Server 2016	GuruRMM agent installed 2026-04-21; used as command channel for Datto→SharePoint migration script execution

Email & Identity

• M365 tenant: birthbiologic.com (tenant ID: [unverified — "not yet looked up" as of 2026-04-21 session])
• License: M365 Business Premium (SKU cbdc14ab-d96c-4132-b7f4-1f3a3a819bb4) assigned to sysadmin@birthbiologic.com; includes EMS (standalone EMS removed after upgrade)
• MFA status: [unverified]
• ACG remediation tool consent status (as of 2026-04-21):
  • Security Investigator: consented
  • Tenant Admin (709e6eed-0711-4875-9c44-2d3518c47063): consented
  • Exchange Operator: NOT consented
  • User Manager: NOT consented
  • Defender Add-on: NOT consented
• sysadmin SharePoint role: sysadmin@birthbiologic.com confirmed as SharePoint admin (required for SPMT destination access)
• Note: sysadmin@birthbiologic.com did not have a SharePoint/M365 license prior to 2026-04-21. For SharePoint app-only access, use Tenant Admin app with Sites.ReadWrite.All (no user license required for app-only).

File Storage

• Pre-migration: Datto Workplace (on-premise network file server, accessed from BB-SERVER)
• Post-migration target: Microsoft SharePoint (M365)
• Migration tool: Custom PowerShell script (clients/birth-biologic/scripts/migrate-datto-to-sharepoint.ps1) + SPMT for bulk folders

SharePoint Site Map

Datto Folder	SharePoint Site	Notes
Admin	birthbiologic.sharepoint.com/sites/Admin	Migrated via SPMT
Birth Biologic Activity Reports	birthbiologic.sharepoint.com/sites/Admin	Same site as Admin; SPMT preserves source folder name as subfolder
Donor Services	birthbiologic.sharepoint.com/sites/DonorServices	Migrated via SPMT
Quality Department	birthbiologic.sharepoint.com/sites/QualityDepartment	Migrated via SPMT
Supply Management	birthbiologic.sharepoint.com/sites/SupplyManagement	160/160 files migrated via custom PS script (2026-04-21)
ITSvcs	EXCLUDED	ACG-owned folder; not client data

Site IDs are hardcoded in $SITE_MAP hashtable in the migration script.

Network

• ISP / WAN: [unverified]
• Firewall: [unverified]
• VPN: [unverified]

GuruRMM

• Client name: BirthBiologic
• Client ID: da526b38-e832-4159-ab13-a3d94e9897a2
• Site name: Main Office
• Site code: BRIGHT-PEAK-5980
• Site ID: 3b20ef97-c764-4ef8-9154-79c3d5b486f8
• Agent enrollment key: clients/birthbiologic/gururmm-site-main.sops.yaml (vault)
• Install landing page: https://rmm.azcomputerguru.com/install/BRIGHT-PEAK-5980
• MSI download: https://rmm.azcomputerguru.com/sites/3b20ef97-c764-4ef8-9154-79c3d5b486f8/installer

Enrolled Agents

Agent	Host	OS	Agent ID	Notes
BB-SERVER	BB-SERVER	Windows Server 2016	[unverified — not captured in session log]	Installed 2026-04-21; used as command channel throughout Datto→SP migration

Access

• GuruRMM: Dashboard → BirthBiologic → Main Office
• M365 admin: sysadmin@birthbiologic.com
• Vault paths:
  • clients/birthbiologic/gururmm-site-main.sops.yaml — GuruRMM site enrollment key
  • msp-tools/computerguru-tenant-admin.sops.yaml → credentials.credential — Tenant Admin app secret
• Tenant Admin app: client_id 709e6eed-0711-4875-9c44-2d3518c47063; consent redirect URI must be https://azcomputerguru.com (NOT https://rmm.azcomputerguru.com)
• Migration script: clients/birth-biologic/scripts/migrate-datto-to-sharepoint.ps1

Patterns & Known Issues

• Windows Server 2016 TLS: BB-SERVER defaults to TLS 1.0. PowerShell scripts must include [Net.ServicePointManager]::SecurityProtocol = [Net.SecurityProtocolType]::Tls12 at the top or Graph API calls will fail.
• GuruRMM command timeout on long-running processes: The RMM command channel times out on operations running longer than ~300 seconds. An 8 MB PDF upload at ~77 KB/s exceeded this limit during the migration. Workaround: base64-encode file on server, capture stdout, decode and upload locally.
• SharePoint 409 Conflict on retry: If a chunked upload session is interrupted, a partial item remains in SharePoint. Subsequent upload sessions against the same path return 409 Conflict. Fix: DELETE the item before creating a new upload session.
• SPMT requires sysadmin to be SharePoint admin: SPMT destination access requires the running account to have SharePoint admin rights. Confirm before scheduling future SPMT runs.
• Syncro comment rendering: Use <br> for line breaks in Syncro comments. <ul>/<li> collapses into a single line in the Syncro renderer.
• Syncro duplicate comments on #109277420: Two duplicate comments were noted in the session log. GUI deletion only (no API delete for comments). Verify status next time in ticket view.
• ITSvcs folder exclusion: The ITSvcs folder on the Datto share is ACG-owned, not client data. Always exclude from any migration or client-facing file audit.
• GuruRMM command body requirements: command_type field is required (use "powershell" for PS scripts). Missing field returns 422. JWT must include sub, role, orgs, exp, iat claims — any missing claim returns 401.
• PS5.1 quirks on BB-SERVER: No Unicode box-drawing characters (parse error in PS5.1); no @{} + @{} hashtable merge (use foreach loop); use ${encodedPath} not $encodedPath: in URL strings (colon interpreted as drive reference).

Active Work

• Datto → SharePoint migration: Supply Management folder complete (160/160 files). SPMT launched for Admin, Birth Biologic Activity Reports, Donor Services, Quality Department as of end of 2026-04-21 session (20% on Donor Services at session end). [WARNING] Migration completion unconfirmed — no follow-up session log found. Outstanding tasks from session log:
  • Verify SPMT migration complete for all 4 folders
  • Verify file counts in each SharePoint site match Datto source
  • Notify Annise to test access
  • Schedule delta sync (-DeltaOnly flag) after client confirms
  • Delete two duplicate Syncro comments on #109277420 (GUI only)
  • Verify ITSvcs state file on BB-SERVER is not causing issues

History Highlights

Date	Event
2026-04-21	Mike: New client onboarded to GuruRMM (client + site created, vault entry saved). Tenant Admin app consented. sysadmin@birthbiologic.com assigned M365 Business Premium. GuruRMM agent installed on BB-SERVER. Custom Datto→SharePoint migration script built. Supply Management (160 files) migrated via script. SPMT launched for 4 remaining folders. Syncro ticket #109277420 opened.

Backlinks

• projects/gururmm — BB-SERVER enrolled (site: Main Office)