claudetools/wiki/clients/arizona-medical-transit.md

type, name, display_name, last_compiled, compiled_by, sources, backlinks

type	name	display_name	last_compiled	compiled_by	sources	backlinks
client	arizona-medical-transit	Arizona Medical Transit	2026-07-03	HOWARD-HOME/claude-main	Syncro recurring schedule (customer 7088349) GuruRMM /api/agents + vault clients/arizona-medical-transit/* projects/gps-rmm-audit/tracker.md

Arizona Medical Transit

Non-emergency medical transport, Tucson AZ. Small managed client on GPS (Guru Protection Service). Owner runs a multi-location setup — a main office plus two home offices — each stood up as its own GuruRMM site. Created here 2026-07-03 during the GPS->RMM coverage audit; several fields are verified-from-systems, others flagged as gaps to fill.

Profile

• Syncro customer ID: 7088349
• Contract type: Managed — GPS monthly + services (backup, email, VoIP)
• Paying for (Syncro recurring): 1x GPS basic/monthly · 1x Service - Data Backup · 5x Email - Exchange Hosted Email · 1x Email - Spam filtering · PacketDial VOIP 500 + 3x Phone Extension + E911 · small ad-hoc labor
• Key contacts: (GAP — capture names/phone/email)

Infrastructure

GuruRMM sites & agents

• GuruRMM client_id: 4fb591e7-2660-4c2d-9bc6-6f42bf107b17
• Three provisioned sites (enrollment keys in vault, see Access):

Site	site_code	Agents enrolled
Main	GREEN-FORGE-3000	AMT-HYPERV (online)
Home-M	SILVER-FALCON-1975	AMT-PC (online)
Home-B	DARK-BRIDGE-5305	none yet

• AMT-HYPERV (Main) — Hyper-V host, Windows, online.
• AMT-PC (Home-M) — workstation, Windows, online.
• 2 agents online vs 1 GPS device billed — reconcile which devices are billable with Mike.
• [2026-07-08 GPS-RMM reconciliation] GPS updated to 2 billed = 2 in RMM (match) (Winter/Mike).

Services (audit 2026-07-03)

• Backup: billed 1x Service - Data Backup, but NO Backblaze B2 bucket exists for AMT — backup destination unconfirmed (Datto? another target? not running?). VERIFY. [FLAG]
• AV: none billed. (Not in scope; small client.)
• Email: 5x "Exchange Hosted Email" + spam filtering. Host = ACG's Neptune Exchange (Exchange 2016 — neptune.acghosting.com / internal 172.16.3.11 / ext 67.206.163.124; physically at Dataforth D2, see internal-infrastructure). Inbound is MX-routed through Mailprotector CloudFilter (amtransit-com.inbound.emailservice.io) then delivered to Neptune. amtransit.com DNS is external (ns1/ns2.server312.com — NOT ours). OWA: https://neptune.acghosting.com/owa/; admin via WinRM/EMS as ACG\administrator (vault clients/dataforth/neptune-exchange.sops.yaml, needs VPN). Confirmed 2026-07-17 via GuruRMM (AD proxyAddresses lookup run on-box on NEPTUNE agent b3a9b454-…, since WinRM needs VPN). NOT on IX or websvr. 6 mailboxes on amtransit.com: driver@ (AMT Driver Mail), driver-ext@ (Driver Mail), bertie@ (Ana Lozano), matilde@ (Matilde Slate), nydia@, caitlin@. [FLAG] 6 mailboxes vs 5 billed "Exchange Hosted Email" — reconcile with billing (Winter).
• VoIP: PacketDial / OITVOIP — VOIP 500 + 3 extensions + E911. Manage via /packetdial.

Access

• GuruRMM enrollment keys: vault clients/arizona-medical-transit/gururmm-site-{main,home-m,home-b}.sops.yaml
• Other admin logins (M365/email, network, etc.): (GAP — capture and store via /vault)
• Vault path: clients/arizona-medical-transit/

Open items (from GPS->RMM audit)

1. Confirm backup destination for the billed Data Backup line (no B2 bucket found). [FLAG — Winter/billing]
2. Document email host + mailboxes — DONE 2026-07-17: on Neptune Exchange (via Mailprotector filter); 6 mailboxes captured via RMM/AD lookup (see Services → Email).
3. [BILLING] 6 amtransit mailboxes exist vs 5 billed "Exchange Hosted Email" — reconcile (Winter).
4. Capture key contact name(s) + primary admin credentials -> vault.
5. Reconcile 2 RMM agents vs 1 GPS device billed.

Backlinks

(none yet)