11 KiB
11 KiB
type, name, display_name, last_compiled, compiled_by, aliases, sources, backlinks
| type | name | display_name | last_compiled | compiled_by | aliases | sources | backlinks | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| client | wolkin | Wolkin Law | 2026-06-11 | GURU-5070/claude-main |
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Wolkin Law
CANONICAL ARTICLE. This one client was previously fragmented across four slugs —
wolkin,wolkin-law,rswolkin,robert-wolkin(RMM client name:Wolkin, Robert; M365 tenantrswolkin.com). Consolidated here 2026-06-11; the other client dirs and wiki articles are now pointer stubs. Always use slugwolkin.
Profile
- Contract type: (verify — check Syncro)
- Key contacts:
- Robert (Bob) Wolkin - Owner/Attorney - robert@rswolkin.com
- Julie - Employee/Assistant (remote worker) - julie@rswolkin.com
- Billing rate: (verify — check Syncro)
- Hours remaining (if prepaid): (verify — check Syncro)
- Active ticket: Syncro #32369 - Remote Work Access Setup (https://computerguru.syncromsp.com/tickets/112000321)
Infrastructure
Servers & Services
| System | Role | ZeroTier IP | LAN IP | GuruRMM Status | Notes |
|---|---|---|---|---|---|
| FRONT | Office PC / print + file server | 10.147.19.199 | 192.168.1.153 | Enrolled | Hosts SMB shares (canonical C:\Shared Data\CLIENT FILES), Sharp printer; VSS shadow copies on C: |
| RSW-Laptop | Julie's remote laptop | 10.147.19.54 | N/A | Enrolled | Windows remote worker |
| DESKTOP-V1JT1SE | Bob's personal desktop | (not recorded) | (not recorded) | Enrolled | Owner's workstation |
Total Assets: (verify — check Syncro)
GuruRMM
- Client name:
Wolkin, Robert· Site:Main· Site ID:2bb05f85-9fc8-4a7e-a5e5-ffe0c46431ac - Enrolled agents (Windows 11 Home; resolve live — UUIDs change on re-enroll):
| Hostname | Agent ID | Scope |
|---|---|---|
| front (office PC / print + file server) | 877d311a-4b24-462c-97b1-d2a0f7730a71 |
in scope |
| RSW-Laptop (Julie's remote laptop) | 043fd673-35a2-4d3d-8f91-ed73ce70cc1e |
in scope |
| DESKTOP-V1JT1SE (Bob's personal desktop) | 30f6af79-ab19-4ed3-9ebc-71b2bffc2d27 |
out of scope (personal) |
[WARNING] The retired
wolkin-law.mdarticle listed FRONT's agent id as04765560-3e8a-46e5-a507-c5f5f4ead6eb— that is Rednour's FrontDeskReception, a cross-client error. FRONT (Wolkin) is877d311a-….
Email & Identity
- M365 Tenant: rswolkin.com (tenant ID
ceb6dbe7-82c8-4d8f-9c6b-49aa26208e9b— from prior article, verify) - Licensed Users:
- robert@rswolkin.com (primary)
- julie@rswolkin.com (assistant - has FullAccess delegation to robert@'s mailbox)
- Mailbox Delegation: Julie has FullAccess permissions to Robert's mailbox (configured 2026-06-07)
Network
- Office LAN: 192.168.1.0/24 (corrected 2026-06-07 — the earlier 172.17.110.x was wrong; the 172.17.110.110 "RICOH" port was an orphan with no device)
- ZeroTier VPN Network: 17d709436c834c9b (mesh topology, connects remote workers to office)
- Printer: Sharp MX-B557F (driver "Sharp Universal v2 XL") at 192.168.1.158, raw TCP 9100. Shared as
\\front\Sharp. (FRONT was moved from a flaky WSD port to a Standard TCP/IP 9100 port.)
SMB Shares on FRONT (LAN \\front\ or ZeroTier \\10.147.19.199\):
\\front\ClientFiles→C:\Shared Data\CLIENT FILES(canonical 413-matter repo; corrected 2026-06-08, share ACL Authenticated Users,front\julieNTFS Modify)\\front\Forms→C:\Users\Owner\OneDrive\Desktop\Forms\\front\Pleadings→C:\Users\Owner\OneDrive\Desktop\Pleading Forms and Filing\\front\Scans→C:\Scans\\front\Sharp→ Sharp MX-B557F print share
Access
- FRONT\julie (local Windows acct on both FRONT and RSW-Laptop; used for laptop→FRONT SMB/print auth): vault
clients/wolkin/front-julie.sops.yaml(vaulted 2026-06-11). - M365 users (robert@ / julie@ rswolkin.com): vault
clients/wolkin/m365-users.sops.yaml(vaulted 2026-06-11; previously plaintext in the retired wolkin-law.md). - RDP/SSH: None configured. ScreenConnect: used for hands-on (the GuruRMM agent cannot set local passwords — see Patterns).
- VPN: ZeroTier mesh
17d709436c834c9b(10.147.19.0/24) — front 10.147.19.199, RSW-Laptop 10.147.19.54.frontresolves via a hosts entry on the laptop (10.147.19.199 FRONT). - Vault path:
clients/wolkin/
Patterns & Known Issues
- macOS Syncro JSON parsing: Syncro customer lookup from Mac failed due to JSON parsing issues (2026-06-07). Use Windows PC for Syncro API operations or manual web portal lookups.
- ZeroTier print RPC needs Private profile: File-and-Printer-Sharing inbound rules (incl. Print Spooler RPC) apply to the Private profile only. The ZeroTier interface was Public on both FRONT and RSW-Laptop, which blocked print/RPC over ZT while file SMB still worked. Fix: set the ZT interface Private on both ends. (Confirmed still Private both ends 2026-06-11.)
- [MEASUREMENT ARTIFACT — not a real fault] SMB/printer tests via the GuruRMM agent give FALSE error 67 / RPC 1702; the real interactive session works. The printer to
\\front\Sharpworks for Julie when she is logged in (confirmed 2026-06-11 by remoting in). But every SMB test run through the GuruRMM agent'suser_sessioncontext fails —net use \\FRONT\IPC$(and by IP) → System error 67,net view→ RPC 1702,Add-Printer -ConnectionName→ 67 — even with validFRONT\juliecreds. Cause: still unresolved, but NOT a naive impersonation defect — the agent runs these AS the user correctly (WTSQueryUserToken→DuplicateTokenEx(TokenPrimary)→CreateProcessAsUserW;whoamireturnsrsw-laptop\julie), and error 67 persists even with explicit creds (so not an SSO/credential gap). Suspect UAC split-token (EnableLinkedConnections) or missing window-station/profile in the spawned context. Tracked in GuruRMM RMM_THOUGHTS. Regardless of cause, RMM is NOT measuring what Julie's real logon sees. The underlying plumbing is genuinely fine (ZeroTier up, 445/139 open, MTU 2800 full DF, FRONT shared + Private + SMB-In, bindings present) — which is why it prints interactively. Rule: do NOT use RMMnet use/net view/Add-Printerto judge SMB/printer health to a remote host — its 67/1702 means "can't tell," not "broken." Verify via the real session (ScreenConnect). The 2026-06-07 "wall" was this same artifact (Mike's "manual fix" worked only because it was interactive). See ../../.claude/memory/feedback_rmm_user_session_smb_false_negative. Unrelated tip:Get-NetAdapterBinding -Name "ZeroTier One [..]"returns empty because[ ]are PowerShell wildcards — use-InterfaceDescription "ZeroTier Virtual Port". - Canonical data is local, not OneDrive: the firm's repository is
C:\Shared Data\CLIENT FILESon FRONT (local). OneDrive copies underOneDrive\Documents/OneDrive\Shared Datawere stale predecessors from a defunct Resilio/ownCloud sync setup — consolidated and removed 2026-06-08. Win11 Home does not surface the Explorer "Previous Versions" tab; VSS restores are admin-side (mount the shadow volume).
Active Work
- Ticket #32369 (2026-06-07): Remote work setup for Julie
- ZeroTier VPN mesh configured (3 machines enrolled)
- SMB file shares mapped and tested
- M365 mailbox delegation (Julie → Robert FullAccess)
- Printer access via ZeroTier (Sharp
\\front\Sharpover ZT; ZT set Private both ends; FRONT moved to TCP/IP 9100) - ClientFiles share repointed to canonical
C:\Shared Data\CLIENT FILES+ data consolidated + VSS enabled (2026-06-08)
- Open follow-ups:
- RSW-Laptop printer — WORKING (2026-06-11). Julie's "no printers" report did not reproduce in her real session; Mike remoted in and
\\front\Sharpprints fine. The RMM-side error 67 was a measurement artifact (see Patterns), not a real fault. Original report was likely transient (pre-reboot / momentary ZT hiccup). - Rotate
front\julie— its password transited the RMM command log during diagnosis; rotate + re-vaultclients/wolkin/front-julie.sops.yaml. - Migrate
front\julie+ M365 creds to vault — DONE 2026-06-11 (clients/wolkin/front-julie.sops.yaml,clients/wolkin/m365-users.sops.yaml). - Consolidate the four Wolkin slugs — DONE 2026-06-11 (canonical
wolkin; wolkin-law/rswolkin/robert-wolkin stubbed). - Bob to file the 67 loose docs in
CLIENT FILES\Closed Files\_From OneDrive Documents.
- RSW-Laptop printer — WORKING (2026-06-11). Julie's "no printers" report did not reproduce in her real session; Mike remoted in and
History Highlights
- 2026-06-11: Printer re-reported down (Julie "no printers"). Full re-diagnosis via RMM: confirmed the error-67 SMB wall (see Patterns) — plumbing all clean, needs interactive fix. Data-hygiene remediation: consolidated the four fragmented client slugs into canonical
wolkin; moved all scattered logs/baselines intoclients/wolkin/; vaultedfront\julie+ the M365 user passwords (which had been sitting plaintext in the wiki / only in session logs); corrected the cross-client FRONT agent-id error; captured the error-67 gotcha as a memory. - 2026-06-08: ClientFiles corrected to the real local repo + full consolidation + VSS
- Repointed
\\front\ClientFilesto canonicalC:\Shared Data\CLIENT FILES(413 matters); tightened share ACL;front\julieNTFS Modify - Added Client Files desktop icons on FRONT (local) and Bob's DESKTOP-V1JT1SE (UNC)
- Enabled VSS shadow copies on C: (90 GB, baseline + 07:00/12:00 schedule)
- Consolidated stale OneDrive copies into canonical (deleted superseded copy; merged 687 unique + 13 closed matters; quarantined 67 loose files to
Closed Files\_From OneDrive Documents); killed defunct Resilio/ownCloud sync cruft
- Repointed
- 2026-06-07: Client Files share + Sharp print share over ZeroTier
- Corrected the print path (Sharp MX-B557F @ 192.168.1.158:9100); set ZeroTier Private both ends; office LAN corrected to 192.168.1.0/24
- 2026-06-07: Initial remote work infrastructure setup
- Deployed GuruRMM agents to 3 machines (FRONT, RSW-Laptop, DESKTOP-V1JT1SE)
- Configured ZeroTier mesh VPN (network 17d709436c834c9b)
- Set up M365 mailbox delegation (Julie → Robert)
- Created local FRONT\julie account for SMB access
Backlinks
(None yet - will populate as other articles reference Wolkin Law)