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Mike Swanson 446a6c1b1c sync: auto-sync from GURU-5070 at 2026-06-02 20:40:54

Author: Mike Swanson
Machine: GURU-5070
Timestamp: 2026-06-02 20:40:54

2026-06-02 20:40:58 -07:00

name, description

name	description
syncro	Create, update, close, comment on, and bill tickets in Syncro PSA. Use for any Syncro ticket work, "create ticket", "update ticket #123", "close the Syncro ticket", "bill this time", "syncro-emergency-billing".

/syncro — Syncro PSA Integration

Grok skill for the shared command. Details in .claude/commands/syncro.md (and the emergency billing variant).

When used:

Read the command file for exact subcommands, authentication (via vault or 1p), and the Python/JS scripts that talk to the Syncro API.
Typical flow: query companies/tickets, create with proper priority/assignment, add notes with time entries, transition status, generate invoices.
There is special handling for after-hours/emergency premiums (see syncro-emergency-billing.md).
Use run_terminal_command to invoke the syncro command-line or scripts.
Be careful with billing data — follow the rules in the docs.

This is heavily used in client mode. The command and its skill implementation contain the API client logic and templates.