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Mike Swanson bd52dde6a7 sync: auto-sync from GURU-5070 at 2026-06-26 08:02:22

Author: Mike Swanson
Machine: GURU-5070
Timestamp: 2026-06-26 08:02:22

2026-06-26 08:03:27 -07:00

2.6 KiB

Raw Blame History

2026-06-26 — Wolkin: Julie "SMB isn't working" — FRONT ZeroTier adapter was disabled

User

User: Mike Swanson (mike)
Machine: GURU-5070
Role: admin

Summary

Julie (RSW-Laptop, remote worker) reported SMB to FRONT not working. Root cause: FRONT's ZeroTier network adapter was administratively Disabled — even though the ZeroTier service was ONLINE and listnetworks showed the Wolkin network OK with 10.147.19.199/24 assigned. A disabled adapter = no IP plumbed onto the interface = FRONT unreachable over ZeroTier = all remote SMB/print down (in-office machines unaffected, so easy to miss).

Almost certainly disabled during the 2026-06-25 in-office scanner/static-IP work, where the ZeroTier IP 10.147.19.199 was the name-resolution confounder (laptop hosts override 10.147.19.199 FRONT pinning "front" to the ZT IP) — disabled to take it out of play and not re-enabled. The disable itself was not logged verbatim 2026-06-25.

Diagnosis (via GuruRMM, FRONT = `877d311a-4b24-462c-97b1-d2a0f7730a71`)

RSW-Laptop offline in RMM (no check-in ~2.5h) at start; came back online mid-session.
FRONT SMB server healthy: LanmanServer running, 445 listening, shares present (ClientFiles/Forms/Pleadings/Scans/Sharp). LAN IP 192.168.1.153 (static, set 2026-06-25).
FRONT had no 10.147.19.199; Get-NetAdapter showed ZeroTier One [17d709436c834c9b] = Disabled. ZT service ONLINE; listnetworks = OK PRIVATE ... 10.147.19.199/24.
FRONT could NOT ping 10.147.19.54 (Julie) over ZT (ICMP — reliable, not the error-67 artifact).

Fix

Enable-NetAdapter -InterfaceDescription "ZeroTier Virtual Port" -Confirm:$false (adapter name ZeroTier One [..] has [ ] PS wildcards — target by -InterfaceDescription).
Verified: adapter Up, 10.147.19.199 restored, FRONT pings Julie's laptop (10.147.19.54) = True. RSW-Laptop back online in RMM.
Did NOT use RMM net use/net view to judge SMB (documented false error-67 artifact against FRONT) — plumbing confirmed via adapter state + ICMP. Julie to test her mapped drive; stale red-X mappings clear with disconnect/reconnect or sign out/in.

Files changed

wiki/clients/wolkin.md — CRITICAL "ZeroTier required for Julie" callout (Infrastructure), Patterns & Known Issues entry, History Highlights line, frontmatter last_compiled: 2026-06-26.

Follow-ups

(Optional) pull FRONT System event log to confirm when/who disabled the adapter, if recurrence is a concern.
Still open from before: rotate front\julie (clients/wolkin/front-julie.sops.yaml); DHCP reservation for FRONT on the Verizon Fios router.

2.6 KiB Raw Blame History