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70c496bb300ac8aee3b49a9c3b54b4ead698c8ce
claudetools/wiki/clients/tucson-golden-corral.md
Mike Swanson 70c496bb30 wiki: compile 5 missing articles + dedupe neptune queue entry 
Seeded via /wiki-compile (parallel sub-agents):
- clients: gonzvar-tax-services, tohono-oodham-doit (Syncro 33069069),
  tucson-golden-corral (Syncro 3859123)
- projects: gururmm-agent (artifact-based, agent/ @ origin/main), msp-tools (umbrella)
Index rows added for all five. Deduped the duplicate system:neptune compile-queue
entry (merged the cert/DkimSigner note into one).

Left as-is (intentional, not duplicates/dead): wiki/projects/guru-rmm.md is a
redirect tombstone; the patterns/tailscale-client-enroll.ps1 index link is valid
(the .ps1 script exists).
2026-06-12 08:06:07 -07:00

6.1 KiB
Raw Blame History

type, name, display_name, last_compiled, compiled_by, sources, backlinks
type name display_name last_compiled compiled_by sources backlinks
client tucson-golden-corral Tucson Golden Corral 2026-06-12 GURU-5070/claude-main
clients/tucson-golden-corral/session-logs/2026-05-26-session.md
session-logs/2026-05-25-session.md
session-logs/2026-04-30-session.md
.claude/memory/reference_resource_map.md
systems/neptune
systems/ix-server
projects/gururmm

Tucson Golden Corral

Restaurant / food-service business in Tucson, AZ. Managed by ACG with a prepaid hour block contract. Primary contact is Jeffrey Schaufel (owner). Email is on IX cPanel hosting. TGC-SERVER is a single-box DC + RDS + Hyper-V running Windows Server 2016 with several unresolved architecture concerns flagged at onboarding.

Profile

  • Contract type: Prepaid hour block
  • Key contacts:
    • Jeffrey Schaufel (owner) — office 520-574-9167
    • Al Young — 520-571-0972 / mobile 520-338-1004
    • Josie Schaffel — 520-971-3991
  • Service address: 4380 E 22nd St, Tucson, AZ 85711
  • Billing rate: (verify — check Syncro invoices)
  • Hours remaining (if prepaid): 12.75 hrs as of 2026-06-12
  • Syncro customer ID: 3859123
  • Managed device count (Syncro assets): 3

Infrastructure

Servers & Services

Host IP Role OS Notes
TGC-SERVER 98.181.90.163 (public) DC / DNS / RDS / Hyper-V / SQL / IIS Windows Server 2016 (build 14393) Extended support ends Jan 2027; GuruRMM agent 1275daa1; ScreenConnect installed; admin account actively browsing (Chrome)

Hyper-V VMs on TGC-SERVER:

VM State Notes
MAS90 Running Sage 100 ERP — customer-critical workload
MAS90.old Off Prior snapshot / backup copy

Syncro workstation assets:

Device Type
Desktop Dell DHM Desktop
Lenovo ThinkCenter 001LUS Desktop
Lenovo Ideapad 3305-15KB 81FS Laptop

GuruRMM:

  • Client ID: 3248bdec-cbc3-45df-ba63-c8cdc9395e58
  • Site: Co-Located (ID: e5caa88f-f395-40e3-befa-f54e035f4293, code: INNER-STORM-2733)
  • Agent (TGC-SERVER): 1275daa1-3996-4ecf-a1db-c82e88f757b4

Email & Identity

  • Email platform: IX cPanel hosting — cPanel account tucsongc, domain tucsongoldencorral.com
  • Neptune Exchange note: In April 2026, a webmail password reset for accounting@tucsongoldencorral.com was attempted on Neptune Exchange (67.206.163.124). Relationship between Neptune-hosted accounts and IX-hosted accounts is (verify — determine if any mailboxes remain on Neptune Exchange or if all are on IX).
  • M365: "Office 365 annual" recurring invoice ($108.69/yr) exists in Syncro. Per May 2026 session context, primary email is on IX, not M365. Verify current M365 scope (licensing only vs. active mailboxes).
  • MFA status: (verify)

Network

  • ISP / WAN: (verify)
  • Firewall: (verify — TGC-SERVER is on public IP 98.181.90.163 with no firewall recorded)
  • VPN: (verify)

Access

  • GuruRMM dashboard: https://rmm.azcomputerguru.com — client filter: Tucson Golden Corral
  • GuruRMM IEX installer: irm 'https://rmm.azcomputerguru.com/install/INNER-STORM-2733/windows' | iex
  • IX cPanel (email / hosting): https://72.194.62.5:2083 — account tucsongc; credentials via vault: infrastructure/ix-server.sops.yaml
  • IX WHM API: https://72.194.62.5:2087 (used for email account management)
  • Vault — GuruRMM enrollment key: clients/tucson-golden-corral/gururmm-site-co-located.sops.yaml
  • RDP to TGC-SERVER: (verify — no RDP path recorded; use GuruRMM agent 1275daa1 or ScreenConnect)

Patterns & Known Issues

  • TGC-SERVER is doing too much. Single Windows Server 2016 machine running DC, DNS, full RDS stack, Hyper-V (with a production ERP VM), SQL Server, and IIS. Customer confirmed Hyper-V was not expected on this box. Architecture needs remediation.
  • MAS90 (Sage 100 ERP) in Hyper-V on the DC. Running as a VM on the same box as Active Directory. No dedicated Hyper-V host. Migration options (dedicated HV host, or P2V to bare-metal Sage) not yet decided — requires customer input on hardware availability and MAS90 usage.
  • Administrator account browsing from the DC. Process list at onboarding showed Chrome running as Administrator on TGC-SERVER (a domain controller). Security risk; should be flagged to customer for remediation (dedicated admin workstation or jump server).
  • Windows Server 2016 EOL approaching. Extended support ends January 2027. OS upgrade planning should be in the queue.
  • Email account churn via Discord. Terminations/additions are requested by Jeffrey Schaufel via the Discord bot, not a formal ticket. Work is straightforward (IX cPanel UAPI) but tickets should continue to be created in Syncro for audit trail.
  • No backup recorded. No backup product or destination observed for TGC-SERVER or workstations. (Verify — may be absent or unreported.)

Active Work

No open tickets in Syncro as of 2026-06-12. See session logs for recent work.

History Highlights

  • 2026-04-30 — Webmail password reset requested for accounting@tucsongoldencorral.com; attempted via Neptune Exchange ECP, resolved via Active Directory on DC16. (Source: session-logs/2026-04-30-session.md)
  • 2026-05-25 — Client onboarded into GuruRMM; TGC-SERVER enrolled (agent 1275daa1, Windows Server 2016, 16 GB RAM, 1.8 TB disk); full Windows role inventory confirmed AD DS, DNS, full RDS stack, Hyper-V, SQL Server, IIS + Certify the Web. Hyper-V flagged as unexpected by customer; MAS90 (Sage 100 ERP) VM found running. Chrome-on-DC and WS2016 EOL noted.
  • 2026-05-26 — Email account Erick.Godoy@tucsongoldencorral.com deleted via IX cPanel UAPI on employee termination request from Jeffrey Schaufel. Billed 0.25 hrs prepaid; Syncro ticket #32327, invoice ID 1650421921.

Backlinks

  • systems/neptune — Neptune Exchange (67.206.163.124, Exchange 2016); accounting@ reset attempt April 2026
  • systems/ix-server — IX cPanel server hosts tucsongoldencorral.com email (account tucsongc)
  • projects/gururmm — GuruRMM client enrollment; TGC-SERVER monitored via agent 1275daa1
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