Tools (remediation-tool, onboard scripts, MSP utilities): - Howard can modify directly - Claude can execute with Howard OR Mike approval - No roadmap process, immediate operational changes Projects (GuruRMM, ClaudeTools API, etc.): - Require Mike approval - Features go to roadmap - Bugs go to bug list Established during Cascades CA role gap fix discussion. Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2.8 KiB
2.8 KiB
Approval Workflow: Tools vs Projects
Created: 2026-04-29 Authority: Mike Swanson (owner) Context: Cascades CA role gap fix discussion
General Tools (Immediate Operational Changes)
Scope:
- remediation-tool skill and all subscripts
- onboard-tenant.sh and MSP automation utilities
- Backup scripts, sync scripts, operational tooling
- Any utility designed to support field work
Approval Authority:
- Howard Enos can modify directly to further his work
- Claude can execute changes with approval from either Howard or Mike
- No roadmap process required
- Changes go directly to implementation
Rationale: Tools need to adapt quickly to field conditions. When a technician hits a blocker (like the CA role gap), the tool should be fixed immediately to unblock the work.
Projects (Structured Development)
Scope:
- GuruRMM (Rust/Axum server + dashboard)
- ClaudeTools API (FastAPI/MariaDB)
- Radio show audio processor
- Any larger software system with architectural complexity
Approval Authority:
- Requires Mike Swanson approval for changes
- Feature requests → add to project roadmap
- Bugs → add to project bug list
- More structured development workflow with planning
Rationale: Projects need architectural oversight, version planning, and consideration of downstream impacts. Changes follow formal development process.
Examples
Tool Fix (Approved Immediately)
- Scenario: Howard discovers Tenant Admin SP lacks CA Administrator role in newly onboarded tenant
- Action: Fix onboard-tenant.sh to assign the role automatically
- Approval: Mike approved in conversation; Howard could have approved directly
- Process: Implement immediately, test, commit
Project Feature (Roadmap)
- Scenario: Howard wants GuruRMM to add automatic Windows patching workflow
- Action: Add to GuruRMM roadmap with priority and scope notes
- Approval: Mike reviews roadmap quarterly, prioritizes features
- Process: Design → approval → sprint planning → implementation
Project Bug (Bug List)
- Scenario: GuruRMM dashboard doesn't refresh agent status automatically
- Action: Add to GuruRMM bug list with severity and reproduction steps
- Approval: Mike reviews bug list, assigns priority
- Process: Triage → fix → test → deploy
When Unclear
If in doubt about tool vs project:
- Tools are utilities that support the work
- Projects are systems that are the work
If in doubt about approval:
- Operational blocker in the field → tool fix, proceed with available approval
- Enhancement or new capability → ask Mike first
- Security or credential handling → always confirm with Mike
Status: Active policy Last Updated: 2026-04-29