Files
claudetools/.claude/memory/feedback_backup_check_only_billed.md
Howard Enos 2e262c619e sync: auto-sync from HOWARD-HOME at 2026-07-07 08:48:12
Author: Howard Enos
Machine: HOWARD-HOME
Timestamp: 2026-07-07 08:48:12
2026-07-07 08:48:40 -07:00

1.1 KiB

name, description, metadata
name description metadata
feedback_backup_check_only_billed Only verify backup status for clients that actually bill a backup line - don't scan non-billed clients
type
feedback

Backup verification is scoped to clients marked for backups — i.e. those with a billed Data Backup line (Syncro recurring-schedule line qty > 0). If a client is NOT billed for backup, do NOT scan their machines / MSP360 / backends for backup status. (Howard, 2026-07-07, GPS audit — Marty Ryan has Svc = A E only, no backup line, so stop checking.)

Why: "is X backing up" only matters where the client pays for it; scanning non-billed clients burns time/endpoint calls and produces findings nobody asked for.

How to apply: determine billed-backup status first (Syncro backup line qty — see the /syncro schedules/schedule pull, authoritative), then only verify the ones with a seat. Non-billed clients that happen to be backing up are a separate "revenue leak" question for Mike/Winter, not a per-machine scan target. Related: feedback_backup_targets_never_guessed, reference_msp360_backup_monitoring.