7.1 KiB
User
- User: Howard Enos (howard)
- Machine: Howard-Home
- Role: tech
Session Summary
Mike reported that the IMC server (IMC1) was repeatedly hit by a Windows update that takes the
machine down for ~2 hours in a crash/restore cycle, and asked that it be blocked. Context loaded
from the IMC wiki, PROJECT_STATE.md, and the 2026-04 ticket notes identified the root cause: a
known component-store corruption on IMC1 (oversized COMPONENTS registry hive + a malformed ETW
event manifest for provider GUID {9c2a37f3-e5fd-5cae-bcd1-43dafeee1ff0}). Every monthly Server
2016 cumulative update stages successfully, reboots, runs a long apply phase, fails with
HRESULT 15010 ERROR_EVT_INVALID_EVENT_DATA -> CBS_E_INSTALLERS_FAILED, and rolls back. The
documented offender was KB5075999 (Feb 2026), but because CUs supersede, the currently-offered
update was expected to be newer.
Confirmed scope with Mike (chose "Both"): pause quality updates AND hide the specific CU. Resolved
IMC1 live via GuruRMM (its agent UUID had re-enrolled to 88cbf7c0-abfa-4f12-846c-96274f718bff;
the wiki/PROJECT_STATE fa99e913-... was stale). Enumerated pending updates via the
Microsoft.Update.Session COM API: the current OS CU is KB5094122 (2026-06 Cumulative Update
for Server 2016); KB5075999 is superseded and no longer offered; nothing was previously hidden.
Executed the block: set IsHidden=true on KB5094122 via the WU COM API and set
HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU\NoAutoUpdate=1, then restarted
wuauserv. Both verified (HIDDEN_NOW=1, NoAutoUpdate=1). Posted the required [RMM] dev-alert
and documented the hold in PROJECT_STATE.md.
Mike then asked what it would take to fix the component store (intending to work it later tonight).
Pulled the full 2026-04-13 ticket-notes record of prior DISM/SFC attempts and gathered fresh
read-only diagnostics from IMC1. Key new fact: the COMPONENTS hive has grown from 168 MB (April)
to 259.5 MB now (normal 30-50 MB) — the corruption is progressive. Free RAM is ~21 GB, so the
April DISM E_OUTOFMEMORY is the servicing stack failing to load the bloated hive, not physical
memory. The broken ETW publisher registry key is missing, so the cheap "re-register the
manifest" fix has no handle. Synthesized three repair paths (in-place DISM repair / in-place 2019
upgrade / clean 2019 build) with a recommendation. Per Mike's final instruction, left the updates
disabled (already done) and DM'd Mike the issue + options for a path/window decision.
Key Decisions
- Blocked the CU two ways (hide specific KB +
NoAutoUpdate=1) per Mike's "Both" choice, because CUs supersede monthly — hiding only one KB by number would let next month's CU re-trigger the same rollback.NoAutoUpdate=1is the durable backstop (WU deferral/pause caps at 30-35 days). - Chose
NoAutoUpdate=1(auto-install off, manual still works) over a timed pause, since IMC1 cannot successfully apply any OS CU until the store is repaired/migrated — it gets zero patch benefit regardless, so the only effect of leaving auto-update on is the recurring outage. - Resolved the agent live rather than trusting the documented UUID — the GuruRMM skill rule
(UUIDs change on re-enroll) paid off; the documented
fa99e913-...was stale. - Recommended planning for Path B (in-place 2019 upgrade) as the realistic fix: it rebuilds the servicing stack (usually clears this corruption) and advances the 2027-01-12 Server 2016 EOL migration in one window. Path A kept as a cheap time-boxed probe; Path C (clean build) as fallback. All paths gated behind a verified full image + system-state backup (IMC1 is the only working DC + live AIM SQL/POS).
Problems Encountered
- Documented agent UUID was stale (re-enrolled). Resolved by live lookup via
GET /api/agents; updatedPROJECT_STATE.mdwith the new UUID. - The Bash poll loop hit the tool's 2-minute wall while the WU COM search ran an online scan. Resolved by checking command status directly afterward (the command itself completed exit 0).
Configuration Changes
- IMC1 (remote): hid Windows Update KB5094122 (
IUpdate.IsHidden=truevia COM). - IMC1 (remote): created/set registry value
HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU\NoAutoUpdate = 1(DWORD); restartedwuauserv. clients/instrumental-music-center/PROJECT_STATE.md— bumped Last updated to 2026-06-28; added "UPDATE HOLD" known-issue entry; added 2026-06-28 Recent Changes row; recorded the new agent UUID.
Credentials & Secrets
- None discovered, created, or rotated this session. GuruRMM API creds read via vault
(
infrastructure/gururmm-server.sops.yaml) through the/rmmskill bootstrap.
Infrastructure & Servers
- IMC1 — 192.168.0.2, Windows Server 2016 Standard, build 14393.8422, Dell R720, DC for
imc.local + AIMsi SQL host (
IMC1\SQLEXPRESS, prod) + RDS. - GuruRMM agent (IMC1):
88cbf7c0-abfa-4f12-846c-96274f718bff(wasfa99e913-1027-4e33-a928-7695e31068e7). - GuruRMM API: http://172.16.3.30:3001
- Component store:
COMPONENTShive 259.5 MB (was 168 MB in April); free RAM ~21 GB at check time; no pending.xml; broken ETW publisher GUID{9c2a37f3-e5fd-5cae-bcd1-43dafeee1ff0}regkey absent.
Commands & Outputs
- Enumerate offered updates (COM):
IsInstalled=0 and IsHidden=0-> 10 items; the only OS CU was2026-06 Cumulative Update for Windows Server 2016 (KB5094122),IsDownloaded=False. Also a .NET 4.8 CU KB5087065 (separate, lighter package, not the rollback cause). - Hide + policy result:
HID: ...(KB5094122),POLICY_SET NoAutoUpdate=1,WUAUSERV_RESTARTED, verifyHIDDEN_NOW=1,NoAutoUpdate_NOW=1. - Diagnostics:
COMPONENTS_HIVE_MB=259.5,OS_BUILD=8422,FREE_RAM_MB=21,855,PUBLISHER_REGKEY_MISSING,PENDING_XML_EXISTS=False. - Dev-alert posted (
message_id=1520957745820602529); Mike DM'd (message_id=1520959250304598016).
Pending / Incomplete Tasks
- Awaiting Mike's decision on the component-store fix path (A/B/C) + a maintenance window, and confirmation of a Server 2019 ISO + license.
- Before any repair window: take + verify a full image and system-state backup of IMC1 (sole DC +
live POS); confirm last-night AIM
.bak+ Cloudberry off-site are current; check F: free space; stage a build-matched (14393.8422) DISM repair source. - Reverse the update hold (unhide KB5094122 + remove
NoAutoUpdate) once the store is repaired or IMC1 is migrated to Server 2019. - Stale UUID also appears in the IMC wiki article (
fa99e913-...) and GuruRMM Enrollment table — refresh on next/wiki-compile.
Reference Information
- Prior repair attempts:
clients/instrumental-music-center/docs/2026-04-13-ticket-notes.md(DISM RestoreHealth E_OUTOFMEMORY, RTM/SourceCBS_E_SOURCE_MISSING, KB5075999 apply-on-boot rollback). - Three migration paths table: same ticket-notes doc, "Open items / recommendations".
- IMC client wiki:
wiki/clients/instrumental-music-center.md. - Failure signature:
HRESULT_FROM_WIN32(15010) ERROR_EVT_INVALID_EVENT_DATAatonecore\admin\wmi\events\config\manproc.cpp:733->CBS_E_INSTALLERS_FAILED-> rollback.