Howard's personal MSP client documentation folder imported into shared
ClaudeTools repo via /import command. Scope:
Clients (structured MSP docs under clients/<name>/docs/):
- anaise (NEW) - 13 files
- cascades-tucson - 47 files merged (existing had only reports/)
- dataforth - 18 files merged (alongside incident reports)
- instrumental-music-center - 14 files merged
- khalsa (NEW) - 22 files, multi-site (camden, river)
- kittle (NEW) - 16 files incl. fix-pdf-preview, gpo-intranet-zone
- lens-auto-brokerage (NEW) - 3 files (name matches SOPS vault)
- _client_template - 13-file scaffold for new clients
MSP tooling (projects/msp-tools/):
- msp-audit-scripts/ - server_audit.ps1, workstation_audit.ps1, README
- utilities/ - clean_printer_ports, win11_upgrade,
screenconnect-toolbox-commands
Credential handling:
- Extracted 1 inline password (Anaise DESKTOP-O8GF4SD / david)
to SOPS vault: clients/anaise/desktop-o8gf4sd.sops.yaml
- Redacted overview.md with vault reference pattern
- Scanned all 160 files for keys/tokens/connection strings -
no other credentials found
Skipped:
- Cascades/.claude/settings.local.json (per-machine config)
- Source-root CLAUDE.md (personal, claudetools has its own)
- scripts/server_audit.ps1 and workstation_audit.ps1 at source root
(identical duplicates of msp-audit-scripts versions)
Memory updates:
- reference_client_docs_structure.md (layout, conventions, active list)
- reference_msp_audit_scripts.md (locations, ScreenConnect 80-char rule)
Session log: session-logs/2026-04-16-howard-client-docs-import.md
Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
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2.8 KiB
Issue Log
2025 — Crypto/Ransomware Attack
- Severity: Critical
- Symptoms: Ransomware encryption across network
- Impact: AD2 wiped and rebuilt. Many files lost including C:\DFWDS, scheduled tasks, service configs. Test datasheet pipeline (DFWDS.exe, VB6) destroyed.
- Resolution: AD2 rebuilt. Pre-attack backup exists on HGHAUBNER D: drive. TestDataDB pipeline rebuilt 2026-03-27–29.
- Lessons Learned: No adequate backup existed. Flat network allowed lateral movement.
2026-03-27 — DF-JOEL2 Workstation Compromise
- Reported By: Mike Swanson
- Severity: Critical
- Target: Joel Lohr's workstation (DF-JOEL2, 192.168.0.174)
- Vector: Phishing email to personal Yahoo account
- Attacker: "Angel Raya" via ScreenConnect social engineering
- C2 IPs: 80.76.49.18, 45.88.91.99 (AS399486, Virtuo, Montreal QC)
- C2 Cloud: instance-wlb9ga-relay.screenconnect.com
- M365 Impact: jlohr account compromised from Turkey/UK/Germany
- Resolution:
- C2 IPs blocked at UDM firewall (iptables rules — need permanent UniFi UI rules)
- 3 rogue ScreenConnect clients uninstalled
- jlohr AD password reset, M365 sessions revoked
- 32 machines scanned clean, 28 unreachable (offline)
- No lateral movement detected
- IC3 Complaint: 1c32ade367084be9acd548f23705736f
- ConnectWise Case: 03464184
- C2 hosting SUSPENDED by provider
- Follow-up: Joel Lohr retired 2026-03-31. Auto-reply set to Dan Center.
- Lessons Learned: Personal email on work machines is a phishing vector. ScreenConnect brand used for social engineering.
Known Issues & Risks (from 2026-04-02 audit)
Critical
- All Windows Firewall profiles DISABLED on AD2
- Windows 7 machines still on network (LABELPC, LABELPC2, D2-RCVG-003)
- AD1 and AD2 are Windows Server 2016 (end of mainstream support)
- AD1 C: drive at 90% capacity (C:\Engineering = 787 GB)
High
- Joel Lohr account (jlohr) needs to be disabled post-retirement (March 31) — OVERDUE
- 28 machines not scanned during security incident (were offline)
- C2 IP blocks are iptables rules on UDM — need permanent UniFi UI rules
- No reverse DNS zone for 192.168.0.x
- MFA enforcement deadline April 4, 2026 — 19 users still need to register
- Website upload mechanism broken (old ASP.NET endpoints return 404)
Medium
- D2TESTNAS uses root SSH with password authentication
- Multiple DESKTOP-* computer names suggest unmanaged/BYOD devices
- ~845K test records pending ForWeb export
- Some computer accounts have stale/conflicting IP addresses
- TestDataDB Server scheduled task still exists (disabled, replaced by service)
Low
- DVD ISO still mounted on AD2 D: drive
- ClaudeTools-ReadOnly AD account — purpose unclear
- Multiple duplicate/old computer accounts in AD