Files
claudetools/projects/msp-pricing/GPS_VoIP_Pricing.html
Mike Swanson 9aff669beb feat(msp-pricing): Add VoIP pricing structure and documentation
- Import GPS-Voice pricing tiers (2-55/user, 4 tiers)
- Add GPS_VoIP_Pricing.html (4-page pricing sheet)
- Add GPS_VoIP_Tier_Comparison.html (6-page tier guide)
- Create docs/voip-pricing-structure.md with complete pricing
- Update README.md with VoIP sections and examples
- Document OIT wholesale costs and margins (68-76%)
- Clarify 10DLC SMS fees (no additional charges per OIT)
- Add complete solution pricing example (GPS + Web + Email + VoIP)

Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
2026-02-01 16:32:49 -07:00

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<!DOCTYPE html>
<html>
<head>
<meta charset="UTF-8">
<title>GPS VoIP Services - Arizona Computer Guru</title>
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</style>
</head>
<body>
<!-- PAGE 1: Overview -->
<div class="page">
<div class="header">
<div class="logo">Arizona Computer Guru</div>
<div class="contact">
<div class="phone">520.304.8300</div>
<div>7437 E. 22nd St, Tucson, AZ 85710</div>
</div>
</div>
<h1>GPS VoIP Services</h1>
<div class="subtitle">Enterprise-Grade Business Phone Systems + Predictable Monthly Costs</div>
<p class="intro-text">We provide professional VoIP phone services through our GPS (Guru Protection Services) platform—combining reliable business communications with the same transparent pricing and local support you expect from Arizona Computer Guru.</p>
<h2>What You Get with GPS VoIP</h2>
<div class="value-grid">
<div class="value-column">
<h3>📞 Professional Features</h3>
<ul>
<li>Unlimited US/Canada calling</li>
<li>Auto-attendant & call routing</li>
<li>Voicemail to email</li>
<li>Mobile & desktop apps</li>
<li>Call recording options</li>
</ul>
</div>
<div class="value-column">
<h3>🔧 Fully Managed</h3>
<ul>
<li>We handle all setup</li>
<li>Number porting included</li>
<li>Phone configuration</li>
<li>Ongoing maintenance</li>
<li>System updates</li>
</ul>
</div>
<div class="value-column">
<h3>💼 Business Benefits</h3>
<ul>
<li>Work from anywhere</li>
<li>Professional image</li>
<li>Scalable as you grow</li>
<li>No long-term contracts</li>
<li>Local Tucson support</li>
</ul>
</div>
</div>
<div class="callout-box success">
<strong>Integrated with GPS.</strong> VoIP support is covered under your existing GPS Support Plan—same great service, single point of contact for all your IT needs.
</div>
<h2>GPS VoIP Service Tiers</h2>
<div class="subtitle">Choose the communication level that matches your business needs</div>
<div class="tier-box">
<div class="tier-header">
<div>
<div class="tier-name">GPS-VOICE BASIC: Essential Communications</div>
</div>
<div class="tier-price">
<div class="amount">$22</div>
<div class="period">per user/month</div>
</div>
</div>
<ul class="tier-features">
<li>Unlimited US & Canada calling</li>
<li>1 local phone number (DID)</li>
<li>E911 emergency services</li>
<li>Voicemail with email delivery</li>
<li>Mobile & desktop softphone apps</li>
<li>Auto-attendant & call routing</li>
</ul>
<div class="best-for"><strong>Best For:</strong> Small offices, remote workers, businesses transitioning from landlines</div>
</div>
<div class="tier-box popular">
<div class="popular-badge">★ MOST POPULAR</div>
<div class="tier-header">
<div>
<div class="tier-name">GPS-VOICE STANDARD: Business Communications</div>
</div>
<div class="tier-price">
<div class="amount">$28</div>
<div class="period">per user/month</div>
</div>
</div>
<div class="tier-subtitle">Everything in GPS-Voice Basic, PLUS:</div>
<ul class="tier-features">
<li><strong>Voicemail Transcription</strong> - Read your messages as text</li>
<li><strong>Ring Groups</strong> - Route calls to multiple team members</li>
<li><strong>Call Queues</strong> - Professional hold experience</li>
<li><strong>Desk Phone Support</strong> - Full provisioning included</li>
</ul>
<div class="best-for"><strong>Best For:</strong> Growing businesses, professional services, customer-facing teams</div>
</div>
<div class="footer">Protecting Tucson Businesses Since 2001 | Page 1 of 4</div>
</div>
<!-- PAGE 2: More Tiers + Add-ons -->
<div class="page">
<div class="header">
<div class="logo">Arizona Computer Guru</div>
<div class="contact">
<div class="phone">520.304.8300</div>
</div>
</div>
<h1>GPS VoIP Service Tiers</h1>
<div class="subtitle">Continued</div>
<div class="tier-box">
<div class="tier-header">
<div>
<div class="tier-name">GPS-VOICE PRO: Advanced Communications</div>
</div>
<div class="tier-price">
<div class="amount">$35</div>
<div class="period">per user/month</div>
</div>
</div>
<div class="tier-subtitle">Everything in GPS-Voice Standard, PLUS:</div>
<ul class="tier-features">
<li><strong>SMS Text Messaging</strong> - Send/receive texts from your business number</li>
<li><strong>Call Recording</strong> - Record and archive calls for training/compliance</li>
<li><strong>2 Phone Numbers</strong> - Main line + direct dial</li>
<li><strong>Advanced Call Analytics</strong> - Detailed reporting and insights</li>
<li><strong>CRM Integration Ready</strong> - Connect to your business systems</li>
</ul>
<div class="best-for"><strong>Best For:</strong> Sales teams, legal offices, businesses requiring call documentation</div>
</div>
<div class="tier-box">
<div class="tier-header">
<div>
<div class="tier-name">GPS-VOICE CALL CENTER: Full Contact Center</div>
</div>
<div class="tier-price">
<div class="amount">$55</div>
<div class="period">per user/month</div>
</div>
</div>
<div class="tier-subtitle">Everything in GPS-Voice Pro, PLUS:</div>
<ul class="tier-features">
<li><strong>Call Center Seat</strong> - ACD, queue management, wallboards</li>
<li><strong>Real-Time Dashboards</strong> - Live call monitoring and statistics</li>
<li><strong>Supervisor Tools</strong> - Listen, whisper, barge capabilities</li>
<li><strong>Skills-Based Routing</strong> - Route calls to best available agent</li>
<li><strong>Detailed Agent Analytics</strong> - Performance tracking and reporting</li>
</ul>
<div class="best-for"><strong>Best For:</strong> Customer service teams, help desks, high-volume call environments</div>
</div>
<div class="callout-box">
<strong>📋 Volume Discounts Available:</strong> Contact us for custom pricing on larger deployments.
</div>
<h2>Add-On Services</h2>
<table>
<tr>
<th>Service</th>
<th>Price</th>
<th>Description</th>
</tr>
<tr>
<td>Additional Phone Number (DID)</td>
<td>$2.50/mo</td>
<td>Extra local or toll-free numbers for departments, campaigns, or tracking</td>
</tr>
<tr>
<td>Toll-Free Number</td>
<td>$4.95/mo</td>
<td>800/888/877 numbers—customers call free, you pay usage</td>
</tr>
<tr>
<td>SMS Text Messaging</td>
<td>$4.00/mo</td>
<td>Enable texting on any DID for appointment reminders, quick responses</td>
</tr>
<tr>
<td>Voicemail Transcription</td>
<td>$3.00/mo</td>
<td>Convert voicemails to text—scan messages without listening</td>
</tr>
<tr>
<td>Microsoft Teams Integration</td>
<td>$8.00/mo</td>
<td>Direct routing—make/receive calls directly in Teams</td>
</tr>
<tr>
<td>Digital Fax User</td>
<td>$12.00/mo</td>
<td>Send/receive faxes electronically—no fax machine needed</td>
</tr>
<tr>
<td>Conference Bridge</td>
<td>Included</td>
<td>Multi-party conferencing with all tiers</td>
</tr>
</table>
<div class="footer">Protecting Tucson Businesses Since 2001 | Page 2 of 4</div>
</div>
<!-- PAGE 3: Hardware -->
<div class="page">
<div class="header">
<div class="logo">Arizona Computer Guru</div>
<div class="contact">
<div class="phone">520.304.8300</div>
</div>
</div>
<h1>Phone Hardware</h1>
<div class="subtitle">Professional desk phones configured and ready to use</div>
<div class="hardware-grid">
<div class="hardware-box">
<h4>Basic Desk Phone</h4>
<div class="model">Yealink T53W</div>
<div class="price">$219</div>
<div class="note">HD audio, 12 line keys<br>WiFi & Bluetooth built-in</div>
</div>
<div class="hardware-box">
<h4>Business Desk Phone</h4>
<div class="model">Yealink T54W</div>
<div class="price">$279</div>
<div class="note">Color display, 16 line keys<br>USB port for headsets</div>
</div>
<div class="hardware-box">
<h4>Executive Desk Phone</h4>
<div class="model">Yealink T57W</div>
<div class="price">$359</div>
<div class="note">7" adjustable touch screen<br>Premium HD audio</div>
</div>
</div>
<div class="hardware-grid">
<div class="hardware-box">
<h4>Conference Phone</h4>
<div class="model">Yealink CP920</div>
<div class="price">$599</div>
<div class="note">360° voice pickup, 20' range<br>Touch-sensitive display</div>
</div>
<div class="hardware-box">
<h4>Wireless Headset</h4>
<div class="model">Yealink WH62</div>
<div class="price">$159</div>
<div class="note">DECT wireless, noise canceling<br>All-day wearing comfort</div>
</div>
<div class="hardware-box">
<h4>Cordless Phone</h4>
<div class="model">Yealink W73P</div>
<div class="price">$199</div>
<div class="note">DECT handset + base<br>Roaming throughout office</div>
</div>
</div>
<div class="callout-box info">
<strong>💡 Softphone Option:</strong> Use our mobile and desktop apps at no hardware cost. Perfect for remote workers, traveling staff, or as backup phones for desk phone users. Works on any smartphone, tablet, or computer.
</div>
<h2>When to Use Each Hardware Option</h2>
<table>
<tr>
<th>Role / Situation</th>
<th>Recommended Hardware</th>
<th>Why</th>
</tr>
<tr>
<td>Front desk / Receptionist</td>
<td>Business or Executive Phone</td>
<td>Heavy call volume, needs line keys for transfers, professional appearance</td>
</tr>
<tr>
<td>Office worker</td>
<td>Basic Desk Phone</td>
<td>Reliable, easy to use, all essential features included</td>
</tr>
<tr>
<td>Executive / Manager</td>
<td>Executive Phone + Headset</td>
<td>Touch screen for efficiency, hands-free for multitasking</td>
</tr>
<tr>
<td>Remote / Mobile worker</td>
<td>Softphone App (no hardware)</td>
<td>Use business number from anywhere on personal devices</td>
</tr>
<tr>
<td>Warehouse / Shop floor</td>
<td>Cordless Phone</td>
<td>Move around freely, still reachable on business line</td>
</tr>
<tr>
<td>Conference room</td>
<td>Conference Phone</td>
<td>Crystal clear audio for group calls, 360° pickup</td>
</tr>
<tr>
<td>High-volume caller (sales, support)</td>
<td>Any Phone + Wireless Headset</td>
<td>Hands-free comfort for all-day phone use</td>
</tr>
</table>
<div class="callout-box success">
<strong>All hardware is fully configured</strong> before delivery. Phones arrive ready to plug in and use—no technical setup required on your end.
</div>
<div class="footer">Protecting Tucson Businesses Since 2001 | Page 3 of 4</div>
</div>
<!-- PAGE 4: Examples + CTA -->
<div class="page">
<div class="header">
<div class="logo">Arizona Computer Guru</div>
<div class="contact">
<div class="phone">520.304.8300</div>
</div>
</div>
<h1>What Will This Cost My Business?</h1>
<div class="example-box">
<div class="example-header">Example 1: Small Office (5 users)</div>
<p><strong>Scenario:</strong> Small accounting firm transitioning from landlines. Need professional image, voicemail transcription to read messages between client meetings.</p>
<p><strong>Recommended:</strong> GPS-Voice Standard + Basic Desk Phones</p>
<div class="cost-breakdown">
<div class="line-item"><span>GPS-Voice Standard (5 × $28)</span><span>$140</span></div>
<div class="line-item"><span>Toll-Free Number</span><span>$4.95</span></div>
<div class="line-item total"><span>Monthly Total</span><span>$144.95</span></div>
</div>
<div class="line-item" style="margin-top: 10px;"><span>Hardware: Basic Phones (5 × $219) - One Time</span><span>$1,095</span></div>
<div class="example-note">✓ Unlimited calling • Voicemail transcription • Ring groups • Auto-attendant</div>
</div>
<div class="example-box">
<div class="example-header">Example 2: Professional Services (12 users)</div>
<p><strong>Scenario:</strong> Law firm needing call recording for client documentation, SMS for appointment confirmations, fax capability for courts.</p>
<p><strong>Recommended:</strong> GPS-Voice Pro + Mix of Phones</p>
<div class="cost-breakdown">
<div class="line-item"><span>GPS-Voice Pro (12 × $35)</span><span>$420</span></div>
<div class="line-item"><span>Additional DIDs for departments (4 × $2.50)</span><span>$10</span></div>
<div class="line-item"><span>Digital Fax (2 users × $12)</span><span>$24</span></div>
<div class="line-item total"><span>Monthly Total</span><span>$454</span></div>
</div>
<div class="example-note">✓ Call recording for compliance • SMS texting • Fax capability • $37.83/user total</div>
</div>
<div class="example-box">
<div class="example-header">Example 3: Customer Service Team (10 agents)</div>
<p><strong>Scenario:</strong> HVAC company with dedicated support team. Need queue management, supervisor monitoring, performance tracking.</p>
<p><strong>Recommended:</strong> GPS-Voice Call Center</p>
<div class="cost-breakdown">
<div class="line-item"><span>GPS-Voice Call Center (10 × $55)</span><span>$550</span></div>
<div class="line-item"><span>Toll-Free Number</span><span>$4.95</span></div>
<div class="line-item total"><span>Monthly Total</span><span>$554.95</span></div>
</div>
<div class="example-note">✓ ACD & queue management • Real-time dashboards • Supervisor listen/whisper • Agent analytics</div>
</div>
<div class="cta-section">
<h2>Ready to Upgrade Your Business Phones?</h2>
<p>Schedule your free phone system assessment today</p>
<div class="phone-large">520.304.8300</div>
<p>info@azcomputerguru.com | azcomputerguru.com</p>
</div>
<div class="callout-box success">
<strong>🎁 Special Offer for GPS Clients:</strong> Already on GPS endpoint monitoring? Get free number porting (normally $6/number) and 50% off your first month of VoIP service.
</div>
<div class="callout-box info">
<strong>Easy Migration:</strong> We handle everything—number porting, phone setup, user training. Most businesses are fully transitioned within 1-2 weeks with zero downtime.
</div>
<div class="footer">Arizona Computer Guru | 520.304.8300 | 7437 E. 22nd St, Tucson, AZ 85710 | Page 4 of 4</div>
</div>
</body>
</html>