claudetools/projects/radio-show/audio-processor/test-data/output-hr1/transcript.srt

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and from my hand why don't people understand my intention computer running slow are you caught a

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virus does your computer seem to have a life of its own malfunction the computer guru is 751-1041

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that's 751-1041 now it's mike swanson our computer guru on 104 on the truth welcome to the computer

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guru show my name is mike here to deal with your technology needs and treat you like a real person

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in the process give us a call 751-1041 if you'd like to be part of the show once again 751-1041

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we'd love to help you out it's what we do it is what we do that's what we do man yeah all right

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so we are apparently living in the world of ipad 2 oh yes it has come it sort of you know dominated

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all of the entire last week yes it did so you know the first half of the week was everybody

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thinking what it's going to have and then the last part of the week is everybody i don't know if

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they're disappointed or just talking about what it actually does for them but it's not going to

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have and inflating yeah to a certain extent but uh we got a little audio we're going to play for

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yeah we have a new commercial they have a little commercial go ahead and play it chris had two is

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the culmination of literally two to three meetings it's truly incredible how little we did we knew

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that if we changed the color put pictures of water droplets on the desktop made it a little faster

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added two holes with cheap cameras in them then just kind of flattened it a bit people would just

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one of my favorite things about the ipad 2 launch is that i get to keep this tight black shirt

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which i think really pops against white backgrounds is ipad 2 incredible yes are you

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believing what i am saying partially because i have a non-specific ethnic accent absolutely

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a lot of customers will say what about me i just bought the old ipad and uh to you i say

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off obviously that uh that that audio is from from

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conan o'brien yes yeah team coco team coco yes and he he he opened that by saying well i think

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that you know apple's getting a little cocky about the whole thing um and to tell you the truth i

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think that the what they've done with this with the second ipad as far as said that it's going to

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have um is a good thing for it well yeah i think it'll help it out yeah absolutely i mean you're

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adding a faster processor dual core processor i mean how can it be a bad thing and you're keeping

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it at the same price a little thinner and a little bit thinner yeah it was hard to

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hold on to you know i never had a problem with mine yeah yeah i mean it's a little bit as i said

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33 percent thinner and a little bit lighter i don't think the weight is going to be a measurement

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issue but the thinner you know that's that's nice and the faster um what is it cameras and you do

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facetime with each other yeah cameras doesn't really interest me a whole lot yeah but uh the

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faster processor for sure right especially you know when we were watching the demos and you know

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had the ability to run uh like do movie editing right and other types of activities that would

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require a full-fledged laptop or at the minimum to do uh it's kind of cool it is i think that's

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pretty nifty uh so i i'm curious what you guys think about you know this whole ipad 2 thing yeah

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have you seen it i mean have you seen the commercials for it or online and looked at it

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what do you guys think about it i mean and if you're one of the the lucky few that has uh recently

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purchased an ipad oh gosh yes hundred dollars you get a hundred dollar refund from apple oh do you

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really yeah so they're not really saying what conan says yeah that's that's true wow okay we'll

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get a hundred dollars uh back my wife's ex-husband just bought one last week all right so he'll get

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a hundred dollars back if he jumps through a couple of hoops with apple wow but uh yeah so

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if you recently purchased one you get a hundred dollars off you know just because the next one's

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coming out uh it comes in at the same price the new one comes at the same price as the old one

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so you're looking shocking to me actually yeah because normally when apple releases something

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they say well we added a two to it right uh so it'll be an extra three hundred dollars right

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right uh not in this case they're keeping it the same cost as it was before which is

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good i think the real story behind all this is where are the androids and all this i mean these

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guys the android came too late to the party right and they're still very late to the party i mean

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the mountain the motorola zoom not that not very fancy to me it's it's the closest thing they have

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yeah and according to some of the reviews that i've been reading on the zoom uh unfortunately

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it's an unfinished product right and uh but otherwise it actually steps up and is on par

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but it has a couple of sort of major issues that it needs to deal with before it can become a real

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contender and that's the difference apple doesn't release things with major issues like that

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so not typically well that's true it's usually well polished that is very very true you know

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what i need to know who's on the call who's online on there it's todd all right hello todd how are

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you how's it going i'm doing good hey uh yesterday i was on the uh computer for school um doing a

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bunch of uh four points and uh in the background i was running my school's website um and i was

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all of a sudden in the bottom right corner where the uh time is and everything uh pop-up blocked

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or came up that said you've been infected with spy just clicked on it because i assumed it was

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like my antivirus and when i clicked on it my everything froze i know i should have shut down

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the wireless connection at that point but i turned it off the computer and i rebooted it when i came

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back up um all that cop was changed the desktop now says uh warning you've been infected with spyware

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uh and then it goes on for aircraft so i'm not exactly sure if it's spyware or virus or what

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typically what you see those it's it's something called rogue antivirus it's an instant it's it's

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sort of a malware of type uh that installs itself to the machine and then it can't really do anything

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to your machine until you click on it which is considered an okay until you shut it off right so

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when it shows up down by the clock and you click on it that effectively gives it permission to do

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whatever it needs to do the machine to make your life unhappy right so um it's it's not good for

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you it's a square one it's a square one it's a square one it's a square one it's a square one

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machine you said no it's my own machine um i was just doing research and stuff and it seemed like

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other people when i got to class this morning said they were having issues with software that the or

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that with the program will use we would get whenever they download the links for the school

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it would say a file i downloaded but um it seems like i just came from that or something else well

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that's interesting is what type of application is that you're downloading um well it's supposed to

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be just powerpoints but it's running through a third-party website um to get these from a

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different school that

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that actually feel like divert you to the third website that page doesn't come up but it

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automatically starts downloading these these presentations so these powerpoints are being

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hosted by somebody right and it's very possible i mean i'm not saying it is but it's very possible

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that these uh the host is infected yeah there was a there was a virus going around last year

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that infected websites not really machines but infected websites so that when you went to those

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websites that your machine would then become infected yeah the website was the carrier if

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you were all right and then your machine would then infect other websites and then you would

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eventually become

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um

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um

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apparently

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when i

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looked into it

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this morning

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i

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find

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it

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It didn't do its self-update last month.

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Okay.

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It had on there.

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It was actually two months ago, and I just had assumed that it had.

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All right.

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Well, you need some new antivirus.

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All right.

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I would suggest that you probably not put Norton back on there.

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So uninstall that.

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Put something else on there, at least for the cleanup purpose.

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Use Avast.

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Okay.

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So A-V-A-S-T.

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Right.

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Go to my website and pull that down.

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Should I do that from a secondary computer then?

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Well, I mean, you don't need to do that.

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So just go ahead and pull that down.

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And install that and run a boot time scan.

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Okay.

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Afterwards, then you can start looking at other utilities just to make sure that everything's clean,

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like malware bytes or something like that.

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All the tools that we recommend are listed on the website.

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Right.

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Yeah, I've seen them, and I just should have gotten to it a long time ago.

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But I put it off and put it off, and now I'm paying for it.

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Well, you know, most of the stuff that we offer is free.

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So go ahead and download that.

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Run those scans and see how that works out for you.

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All right.

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If it turns out to be something that's harder to remove than that,

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then give us a call down at the shop and we can help you out.

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All right.

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Great.

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Yeah, I ran the add and delete programs and couldn't find anything in there that was out of the norm.

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All right, and that's not going to show up there.

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Oh, okay.

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All right.

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So just go ahead and run your tools, and let's see what happens.

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Great.

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Thank you much.

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All right.

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Appreciate the call.

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All right.

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Bye-bye.

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It's funny.

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The early version of this Rogan antivirus, actually,

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that's the only way you could get rid of it is through add and remove programs.

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You run all the virus removers you wanted, and you didn't get rid of it.

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It's because it was considered a real application.

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Right.

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Yep.

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Antivirus, I left it alone.

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Not anymore.

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We need to educate people.

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We do.

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If you want to be educated.

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To get educated, yeah.

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If you'd like to be educated, we're doing our first real class tonight.

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So if you want to be part of that, 4 o'clock tonight, we're doing the Windows 7 basic class.

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So if you are a new adopter to Windows 7, or if you're still on XP and want to know what you're going to be in for,

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if you do move up, or Vista, then give us a call, and we'll see if we can get you in the class.

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Yeah, we have a few spots left open, so give us a call down at the shop.

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Howard's down there manning the phone right now, so you can give him a call at 304-8300.

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Have him put your name on the list.

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He'll give you in.

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For people who are listening to the radio show, we will do a two-for-one.

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Two-for?

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Yep, so you buy one seat, you get to bring a friend.

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Ah, very nice.

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Or, you know, spouse or whatever.

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All right.

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Some other individual, other than yourself.

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Very nice, I like it.

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Well, including yourself.

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Right.

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We don't want you to just buy a ticket and then not show up.

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Well, unless you buy both of them for somebody else.

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Oh, that's true.

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See?

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All right, so two-for-one if you listen to the radio special, and you'll have to mention that to Howard,

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because otherwise he won't know what...

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And what's the what, Brad?

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What price?

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$40.

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$40 for two hours.

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Yeah, $40 for a two-hour class.

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You will learn everything you need to know about Windows 7.

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The reason we say it's a two-hour class is because I had to have something to put on the schedule.

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Right.

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If it's anything like the radio show or any time else we get in front of people and start talking,

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it'll probably run on more than that.

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This show would run along if we could, but, you know, we have people behind us and we can't run along.

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But otherwise it probably would.

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Me and Mike talked for hours after this, so...

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Right, and we talked with customers afterwards.

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So it'll run on as long as you guys have time.

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If you have questions, essentially.

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Yeah, so we'll run you through the software.

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We'll teach you everything you need to know about Windows 7, how it operates, what changes have been made,

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things to look out for if you're used to older operating systems,

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and just make you feel much more comfortable within 7.

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Right.

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You know, last week we had the meet and greet, and we had a bunch of nice people stop by,

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and I want to thank everybody who stopped by.

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It was great.

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It was very nice, and thanks again to Chick-fil-A for providing food, which was very nice.

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Today they're not doing that, so bring your own food if you want food.

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Yeah.

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I didn't ask her.

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You probably would have brought food.

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Oh, I know, I know.

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But, yeah, it's...

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I hope that we can get some people down there and teach them.

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Oh, yeah.

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Because we get so many questions every week about, well, how does this work, and what happens here?

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And we want to be able to take these opportunities and get in front of you and actually answer your questions directly.

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For a, you know, normally when people come in and ask questions in the shop, we're usually in between, you know, 50 machines.

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Right.

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And there's customers coming in and out, and the phone's ringing like crazy.

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And it's hard to devote a whole bunch of time to sit down and talk with somebody about their, answer all their questions.

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Right.

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And so this gives us an opportunity or a forum to actually have the time set aside, and it's devoted completely to answering questions.

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Absolutely.

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And it's actually cheaper than what we would charge to have somebody sit in the shop for an hour and talk to them.

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Right, because we're doing a group thing.

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So the group rate is going to be great.

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So if you want to be part of the classroom tonight, give us a call down at the shop, 304-8300, or you can call us here, 751-104-7000.

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We'll get you on the list and see what we can do to make you feel much more comfortable about the operating system.

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Future classes are going to include things like how to use your Android or iPhone.

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Right.

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And so you know how to use all the features.

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Right, or the iPad.

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00:13:23,019 --> 00:13:23,179
Yeah.

227
00:13:23,730 --> 00:13:29,509
Any of those devices, most people that use them, they really don't scratch the surface of what they can do.

228
00:13:29,710 --> 00:13:29,870
Yep.

229
00:13:30,129 --> 00:13:31,629
Especially with the Android phones.

230
00:13:32,389 --> 00:13:37,330
I think that there's a lot of people that use it for address, you know, address book and calendar.

231
00:13:37,389 --> 00:13:37,610
Right.

232
00:13:38,169 --> 00:13:40,429
And it does so much more.

233
00:13:40,429 --> 00:13:41,590
Like an over-globified phone pilot.

234
00:13:41,830 --> 00:13:42,009
Right.

235
00:13:42,110 --> 00:13:42,389
Yeah.

236
00:13:42,549 --> 00:13:44,149
It does much, much more than that.

237
00:13:44,330 --> 00:13:48,870
So these types of classes we're going to bring in, we're doing a child safety course coming up.

238
00:13:48,889 --> 00:13:50,029
I'm looking forward to that one.

239
00:13:50,090 --> 00:13:54,870
How to keep your kids online and actually show you the ways that kids will try to get around it.

240
00:13:54,950 --> 00:13:55,169
Yep.

241
00:13:55,549 --> 00:13:59,990
So you understand how it works and what the mechanisms are in there to keep it safe.

242
00:14:00,169 --> 00:14:01,509
We're going to do some social networking classes.

243
00:14:01,809 --> 00:14:01,970
Yep.

244
00:14:01,990 --> 00:14:02,690
So if you want to.

245
00:14:02,950 --> 00:14:07,649
If you know somebody, and I know you do, that is not very proficient with.

246
00:14:07,950 --> 00:14:09,129
Like Facebook and Twitter.

247
00:14:09,289 --> 00:14:10,230
I do know somebody.

248
00:14:10,590 --> 00:14:11,190
Besides me.

249
00:14:11,350 --> 00:14:11,529
Oh.

250
00:14:12,610 --> 00:14:15,950
That, and mine is not by that I don't know how it works.

251
00:14:16,169 --> 00:14:17,070
You just don't want to.

252
00:14:17,070 --> 00:14:17,730
I just don't want to.

253
00:14:17,789 --> 00:14:17,929
Right.

254
00:14:19,169 --> 00:14:23,769
We will teach, you know, because there's, we get lots of, let's just say, Oro Valley calls.

255
00:14:23,970 --> 00:14:24,169
Right.

256
00:14:24,330 --> 00:14:24,649
Right.

257
00:14:24,649 --> 00:14:28,710
And they're like, well, I want to learn how to use Facebook so I can keep in touch with my kids and my grandkids.

258
00:14:28,769 --> 00:14:29,110
Right, right.

259
00:14:29,149 --> 00:14:29,490
Absolutely.

260
00:14:29,730 --> 00:14:33,929
And often that comment comes up right at the end of a service call.

261
00:14:34,110 --> 00:14:34,429
Right.

262
00:14:34,490 --> 00:14:34,649
Right.

263
00:14:34,710 --> 00:14:37,929
And so it's like, well, we could charge you another hour.

264
00:14:37,950 --> 00:14:40,169
And sit out here and teach it to you.

265
00:14:40,549 --> 00:14:42,509
And most of them opt not to do that.

266
00:14:42,629 --> 00:14:42,929
Well, yeah.

267
00:14:43,129 --> 00:14:48,230
So this way we can get a group of people together and teach them everything they need.

268
00:14:48,409 --> 00:14:49,509
Don't get into Skype classes.

269
00:14:50,289 --> 00:14:53,830
I mean, I actually plan on doing some like Photoshop classes, all the other classes too.

270
00:14:54,340 --> 00:14:55,460
So it should be pretty cool.

271
00:14:56,090 --> 00:14:57,429
Well, we're going to take a quick break.

272
00:14:57,570 --> 00:14:57,789
All right.

273
00:14:57,889 --> 00:15:02,169
When we get back from the break, we're going to answer phone calls and talk to you about more technology stuff.

274
00:15:02,730 --> 00:15:04,429
It's going to be an iPad day for the most part.

275
00:15:05,690 --> 00:15:07,669
So call us up and give us your topic of the day.

276
00:15:07,710 --> 00:15:07,970
Okay.

277
00:15:07,970 --> 00:15:08,070
Okay.

278
00:15:08,070 --> 00:15:08,330
Okay.

279
00:15:08,490 --> 00:15:09,370
Tell me what you think about it.

280
00:15:09,389 --> 00:15:11,450
Do you think Apple really set the standard with the tablet?

281
00:15:11,789 --> 00:15:12,850
Do you think that's how it works?

282
00:15:12,870 --> 00:15:13,070
Yes, they did.

283
00:15:13,549 --> 00:15:14,850
You're not supposed to buy us the answer.

284
00:15:14,950 --> 00:15:17,750
This is the Computer Guru Show on 104.1 The Truth, Tucson News Talk FM.

285
00:15:18,590 --> 00:15:32,370
Computer Guru Show.

286
00:15:32,429 --> 00:15:32,909
My name is Mike.

287
00:15:32,950 --> 00:15:35,850
Here to deal with your technology needs and treat you like a real person in the process.

288
00:15:36,049 --> 00:15:38,289
Great to hang out with me here doing our thing.

289
00:15:38,470 --> 00:15:38,990
As always.

290
00:15:39,169 --> 00:15:39,649
As always.

291
00:15:40,460 --> 00:15:43,009
Still working the boards, mostly.

292
00:15:45,179 --> 00:15:46,100
What's that supposed to be?

293
00:15:46,259 --> 00:15:46,759
I don't know.

294
00:15:49,200 --> 00:15:51,320
Anybody been following the whole Charlie Sheen thing?

295
00:15:51,919 --> 00:15:52,580
Oh, man.

296
00:15:52,700 --> 00:15:54,340
I mean, I know it's totally not technology.

297
00:15:54,340 --> 00:15:54,879
I watch technology.

298
00:15:55,039 --> 00:15:55,679
I watched Hot Shots last night.

299
00:15:55,799 --> 00:15:56,080
Did you?

300
00:15:56,200 --> 00:15:56,639
That's about it.

301
00:15:56,799 --> 00:15:57,360
He's an F-18.

302
00:15:57,460 --> 00:15:58,179
Yeah, I told my wife.

303
00:15:58,539 --> 00:15:59,179
Well, I watch it.

304
00:15:59,259 --> 00:16:00,559
My wife's really not watched Hot Shots before.

305
00:16:00,700 --> 00:16:02,200
I'm like, you see who that's right next to him?

306
00:16:02,220 --> 00:16:02,700
It's like, who?

307
00:16:02,740 --> 00:16:03,600
I was like, that's John Cryer.

308
00:16:03,659 --> 00:16:07,259
That's from, you know, because he's in Hot Shots from, you know, Two and a Half Men.

309
00:16:07,320 --> 00:16:07,500
Right.

310
00:16:07,679 --> 00:16:08,299
Anyways, whatever.

311
00:16:09,440 --> 00:16:10,740
She got kicked out of the whole Chihuahua.

312
00:16:10,779 --> 00:16:11,379
They kept on sitting there.

313
00:16:11,440 --> 00:16:12,100
It was totally hilarious.

314
00:16:12,299 --> 00:16:12,720
It was hilarious.

315
00:16:12,720 --> 00:16:13,419
I just want you to know.

316
00:16:13,440 --> 00:16:13,759
It was.

317
00:16:13,759 --> 00:16:14,179
It was hilarious.

318
00:16:14,360 --> 00:16:15,259
I'm rolling over here.

319
00:16:15,320 --> 00:16:15,639
I know.

320
00:16:15,659 --> 00:16:16,179
I see it.

321
00:16:16,200 --> 00:16:16,399
Yeah.

322
00:16:16,480 --> 00:16:16,940
Shut up.

323
00:16:16,940 --> 00:16:17,799
You see it all happening.

324
00:16:18,720 --> 00:16:20,720
Shall we make some calls?

325
00:16:21,179 --> 00:16:21,919
Yes, let's.

326
00:16:21,960 --> 00:16:22,200
All right.

327
00:16:22,279 --> 00:16:23,240
Are you done coughing now?

328
00:16:23,259 --> 00:16:23,559
I'm okay.

329
00:16:23,700 --> 00:16:24,580
You have a cough button.

330
00:16:24,759 --> 00:16:25,139
I do.

331
00:16:25,220 --> 00:16:25,840
I pushed it.

332
00:16:25,980 --> 00:16:26,700
Tom, how you doing?

333
00:16:26,860 --> 00:16:27,179
Good.

334
00:16:27,429 --> 00:16:28,250
I'm doing okay.

335
00:16:28,350 --> 00:16:28,850
How can I help you?

336
00:16:29,029 --> 00:16:34,690
I'm trying to figure out how to transfer email from my Microsoft Office Live small business

337
00:16:34,690 --> 00:16:36,490
domain to a Gmail account.

338
00:16:36,750 --> 00:16:51,009
When I do the Gmail import wizard, the little message didn't identify your domain, but.

339
00:16:54,620 --> 00:16:54,899
Okay.

340
00:16:58,639 --> 00:16:59,600
It's a live account?

341
00:16:59,940 --> 00:17:16,630
There's a little small thing where you can, and I guess it's an account.

342
00:17:16,710 --> 00:17:17,609
I can access it.

343
00:17:17,609 --> 00:17:23,880
I don't know, but I'd like to switch my emails.

344
00:17:24,000 --> 00:17:33,240
I'm over to account profile Gmail if I can, but I can't get the Gmail importer to work

345
00:17:33,240 --> 00:17:33,480
for me.

346
00:17:34,380 --> 00:17:34,579
Okay.

347
00:17:34,799 --> 00:17:41,319
Now, the live accounts are usually pop.live.com or mail.live.com.

348
00:17:41,519 --> 00:17:43,579
Right, like a .live.com, yep.

349
00:17:44,410 --> 00:17:46,450
And then when you put that in, it doesn't work for you?

350
00:17:46,609 --> 00:17:46,789
No.

351
00:17:47,759 --> 00:17:49,480
Does it give you a specific error for that?

352
00:17:49,519 --> 00:17:50,579
Just because it can't find it?

353
00:17:50,700 --> 00:17:53,279
Email can't identify your POP server.

354
00:17:53,460 --> 00:17:55,220
Please enter your POP server information.

355
00:17:55,240 --> 00:18:03,599
I did a little bit more research, and I found Whois, I think.

356
00:18:03,740 --> 00:18:04,140
Right.

357
00:18:04,240 --> 00:18:04,700
And it said.

358
00:18:04,839 --> 00:18:06,000
Type in your domain information.

359
00:18:10,390 --> 00:18:13,670
The name of my server.

360
00:18:13,750 --> 00:18:26,180
It said to tell me that one is the incoming server and one is the outgoing server.

361
00:18:26,180 --> 00:18:27,319
Did it list an MX record?

362
00:18:29,319 --> 00:18:30,960
Okay, so the NSs are name servers.

363
00:18:31,240 --> 00:18:31,680
Name servers.

364
00:18:31,859 --> 00:18:32,880
They don't have anything to do with mail.

365
00:18:34,019 --> 00:18:36,640
You can use something called MX Toolbox.

366
00:18:36,839 --> 00:18:37,859
MX Toolbox, okay.

367
00:18:37,920 --> 00:18:40,539
So go to mxtoolbox.com, type in your domain name.

368
00:18:40,700 --> 00:18:40,920
Okay.

369
00:18:41,230 --> 00:18:43,549
And it will come back with your mail servers.

370
00:18:44,670 --> 00:18:49,950
Now, it'll give you the name of the mail servers, but live, or Microsoft, has an interesting

371
00:18:49,950 --> 00:18:52,210
way of doing things when it comes to grabbing mail.

372
00:18:52,410 --> 00:18:52,549
Okay.

373
00:18:52,549 --> 00:18:56,990
So, generally, they want you to have a certain type of account, or at least enable POP access

374
00:18:56,990 --> 00:19:00,349
on the account if you want to be able to pull the stuff down via POP.

375
00:19:00,839 --> 00:19:05,859
Are you using, like, have you been doing everything online, or do you have, like, Outlook, or?

376
00:19:06,079 --> 00:19:10,259
Well, I do have Outlook, and actually, I tried downloading the Outlook connector as well.

377
00:19:10,500 --> 00:19:10,900
Right.

378
00:19:10,980 --> 00:19:14,299
And I went through that whole process, typed in what information I could.

379
00:19:14,500 --> 00:19:20,259
Did a little test, four or five different criteria.

380
00:19:20,559 --> 00:19:21,140
See, I'm wondering.

381
00:19:21,220 --> 00:19:23,559
I know regular live mail has POP access.

382
00:19:23,839 --> 00:19:25,119
I'm wondering if this business line.

383
00:19:25,140 --> 00:19:26,480
I've never used a business line.

384
00:19:26,480 --> 00:19:27,900
I've never used a business line live, if it, in fact, has POP access.

385
00:19:28,099 --> 00:19:29,079
Well, I bet you it's turned off.

386
00:19:29,299 --> 00:19:30,059
Yeah, that may be.

387
00:19:30,240 --> 00:19:34,220
So, there may be a setting in there, same as in Gmail, by the way.

388
00:19:34,339 --> 00:19:34,660
Okay.

389
00:19:34,740 --> 00:19:38,099
Where you can turn on and off POP and IMAP access to the accounts.

390
00:19:38,319 --> 00:19:38,500
Oh.

391
00:19:39,359 --> 00:19:41,500
So, I would look in there and see if there's a way to turn it on.

392
00:19:41,700 --> 00:19:46,660
Now, I don't use any of the live services, just because, I don't know, I don't really

393
00:19:46,660 --> 00:19:47,579
care for them a whole lot.

394
00:19:47,759 --> 00:19:47,940
Right.

395
00:19:48,759 --> 00:19:50,430
Well, that's essentially why I'm.

396
00:19:50,650 --> 00:19:51,269
Yeah, I was going to.

397
00:19:51,349 --> 00:19:54,779
I just don't want to lose how many emails that I've got.

398
00:19:54,960 --> 00:19:56,940
So, even if I could download the stuff into.

399
00:19:57,240 --> 00:20:04,700
Well, there's going to be a way to get it out of there.

400
00:20:05,500 --> 00:20:09,119
And I'd love to help you more with this, but I'm sort of in the dark here, because

401
00:20:09,119 --> 00:20:11,539
I'm not super familiar with the live services.

402
00:20:11,720 --> 00:20:12,039
Okay.

403
00:20:12,329 --> 00:20:16,849
But, if they are like any of the other services, that there's probably an option to turn on

404
00:20:16,849 --> 00:20:19,039
and off POP and IMAP to those accounts.

405
00:20:19,200 --> 00:20:19,380
Okay.

406
00:20:19,380 --> 00:20:22,059
So, it can turn on and off.

407
00:20:22,099 --> 00:20:22,660
Well, not Gmail.

408
00:20:23,059 --> 00:20:23,420
No.

409
00:20:23,500 --> 00:20:24,859
In the live services.

410
00:20:24,980 --> 00:20:25,720
In the live services.

411
00:20:25,799 --> 00:20:25,980
Okay.

412
00:20:26,220 --> 00:20:27,930
And that's where I would go with that.

413
00:20:28,170 --> 00:20:29,190
And I have a question, actually.

414
00:20:29,410 --> 00:20:31,089
So, this is for your business mail.

415
00:20:31,130 --> 00:20:34,369
Is it, you only need one mailbox, just for you, or is it multiple mailboxes?

416
00:20:34,369 --> 00:20:34,650
There's two.

417
00:20:35,500 --> 00:20:37,759
I'm actually splitting off my information from the other.

418
00:20:37,839 --> 00:20:38,599
I'm splitting off my information from the other user account.

419
00:20:39,440 --> 00:20:41,220
So, two separate emails underneath.

420
00:20:42,220 --> 00:20:44,140
Have you given any thought to Exchange email?

421
00:20:44,440 --> 00:20:45,319
I have.

422
00:20:45,380 --> 00:20:46,400
I actually looked online.

423
00:20:47,299 --> 00:20:48,359
They have a cloud.

424
00:20:48,480 --> 00:20:50,700
I guess it's a cloud-hosted, like, Exchange online.

425
00:20:51,259 --> 00:20:52,539
Have you heard anything about that?

426
00:20:52,759 --> 00:20:54,019
Well, we offer one of those, actually.

427
00:20:54,319 --> 00:20:54,660
Oh, you do?

428
00:20:54,779 --> 00:20:55,019
Yeah.

429
00:20:55,220 --> 00:21:00,009
So, if you're interested in talking a little bit more about that, we can do that.

430
00:21:00,609 --> 00:21:03,509
What we can do is we can put you on hold and have Crystal get your information, and we

431
00:21:03,509 --> 00:21:06,309
can talk with you a little bit more in this after the show.

432
00:21:06,470 --> 00:21:06,769
Okay.

433
00:21:06,849 --> 00:21:08,710
And maybe help you at least get your mail.

434
00:21:08,730 --> 00:21:11,509
Get your mail out of the live services so that you can put them wherever you like.

435
00:21:11,670 --> 00:21:13,910
I plan on being down at your class later on tonight.

436
00:21:13,990 --> 00:21:15,799
I heard for that the other day.

437
00:21:16,230 --> 00:21:16,589
Well, great.

438
00:21:16,630 --> 00:21:17,150
We'll see you then.

439
00:21:17,269 --> 00:21:18,579
I'll bring you in with me there.

440
00:21:18,740 --> 00:21:19,339
Yeah, sounds great.

441
00:21:19,500 --> 00:21:20,230
Okay, thank you.

442
00:21:20,329 --> 00:21:20,990
All right, thanks for the call.

443
00:21:21,130 --> 00:21:21,269
Okay.

444
00:21:22,619 --> 00:21:22,900
Wow.

445
00:21:24,299 --> 00:21:26,559
So, I don't know how live works.

446
00:21:26,660 --> 00:21:27,400
We're going to have to check that out.

447
00:21:27,440 --> 00:21:31,279
Well, I know how basic live works, but I have a feeling a bit of this live business is a

448
00:21:31,279 --> 00:21:31,740
little bit different.

449
00:21:32,019 --> 00:21:36,099
It sounds to me like they're trying to emulate the Google apps.

450
00:21:36,460 --> 00:21:36,740
Yes.

451
00:21:36,980 --> 00:21:38,160
Yeah, the Google.

452
00:21:38,519 --> 00:21:40,160
Because the Google apps is way different, too.

453
00:21:40,180 --> 00:21:41,140
It just doesn't work right away.

454
00:21:41,200 --> 00:21:41,720
You have to do it.

455
00:21:41,759 --> 00:21:42,160
You have to jump through.

456
00:21:42,279 --> 00:21:42,700
A couple hoops.

457
00:21:42,779 --> 00:21:44,579
Set some MX records and go crazy.

458
00:21:45,839 --> 00:21:46,910
Well, stick around.

459
00:21:47,089 --> 00:21:48,509
We've got a news break coming up here.

460
00:21:48,589 --> 00:21:50,730
If you'd like to be part of the show, 751-1041.

461
00:21:50,890 --> 00:21:54,589
If you'd like to learn something, you want to be taught about Windows, go ahead and give

462
00:21:54,589 --> 00:21:58,269
us a call about the class, 751-1041, or call us down at the shop, 304-8300.

463
00:21:58,890 --> 00:22:02,109
This is the Computer Guru Show on 104.1 The Truth, Tucson's Newstalk FM.

464
00:22:02,269 --> 00:22:03,549
We'll be right back after the news.

465
00:22:03,809 --> 00:22:24,890
The Guru Show.

466
00:22:24,990 --> 00:22:25,450
My name's Mike.

467
00:22:25,450 --> 00:22:28,809
Here to deal with your technology needs and treat you like a real person in the process.

468
00:22:28,849 --> 00:22:31,950
Give us a call, 751-1041, if you'd like to be part of the show.

469
00:22:32,740 --> 00:22:33,420
Let's take some questions.

470
00:22:33,440 --> 00:22:35,140
We're going to start with Charlie.

471
00:22:35,299 --> 00:22:35,720
Hello, Charlie.

472
00:22:35,819 --> 00:22:36,119
How are you doing?

473
00:22:36,319 --> 00:22:38,380
Hey, good afternoon, Mike and Randall.

474
00:22:38,960 --> 00:22:42,220
Randall is not back in the room yet, but I'll tell him you said hi.

475
00:22:43,240 --> 00:22:44,579
I have a slight problem.

476
00:22:44,619 --> 00:22:51,390
I just got back online, got a Windows XP Dell computer here, and my Firefox works fine.

477
00:22:51,430 --> 00:22:56,890
I can access Internet, but I just downloaded Internet Explorer because it was broke, and

478
00:22:57,319 --> 00:22:58,880
it can't seem to log on.

479
00:22:59,160 --> 00:23:00,630
What can I do?

480
00:23:01,279 --> 00:23:04,140
Okay, so how is Internet Explorer broken?

481
00:23:04,319 --> 00:23:05,099
I'm not sure.

482
00:23:05,099 --> 00:23:10,170
It's been quite a while since I've been online, and somehow or another, I've never been able

483
00:23:10,170 --> 00:23:11,109
to do Windows updates.

484
00:23:11,230 --> 00:23:14,349
That's what I've been trying to get is the Windows updates, and when it tries to load

485
00:23:14,349 --> 00:23:20,920
it, it comes up with an error saying that it thinks the firewall ports are ports 80

486
00:23:20,920 --> 00:23:25,859
or 443 or something are set wrong, but I'm running the stock settings, the default settings

487
00:23:25,859 --> 00:23:27,400
for the firewall.

488
00:23:27,859 --> 00:23:31,789
I even turned it off, and it still can't find an Internet connection.

489
00:23:32,289 --> 00:23:35,779
Okay, so there's two tools I'm going to recommend that you run.

490
00:23:35,920 --> 00:23:36,680
Do you have another machine?

491
00:23:36,799 --> 00:23:37,640
That you can get online with?

492
00:23:37,819 --> 00:23:38,680
Oh, yeah, I can get online.

493
00:23:39,099 --> 00:23:39,440
Uh-huh.

494
00:23:39,599 --> 00:23:44,539
Okay, so there's two tools for Windows XP that are very useful when dealing with these types

495
00:23:44,539 --> 00:23:47,579
of issues, one of which is called DialFX.

496
00:23:48,369 --> 00:23:52,289
That's D-I-A-L hyphen A hyphen fix, F-I-X.

497
00:23:52,799 --> 00:23:53,859
I have that.

498
00:23:54,160 --> 00:23:58,960
Okay, run that and tell it to reset Windows updates, and that'll help a lot.

499
00:23:59,119 --> 00:24:05,440
The second one you're going to want to try out is something called, what's that, Winsock

500
00:24:05,440 --> 00:24:05,920
XP?

501
00:24:06,119 --> 00:24:07,079
Yeah, Winsock XP.

502
00:24:07,079 --> 00:24:12,750
Winsock XP, and what it'll do is it'll reset all the IP stacks on an XP machine.

503
00:24:12,930 --> 00:24:15,130
Do not run this if you're not on XP.

504
00:24:15,349 --> 00:24:16,589
All right?

505
00:24:16,650 --> 00:24:22,920
Both of these, by the way, both of these tools are XP specific, so if you're running Vista

506
00:24:22,920 --> 00:24:27,359
or 7 and you have a similar problem, it's not a good idea to try to run DialFX on your

507
00:24:27,359 --> 00:24:27,579
machine.

508
00:24:28,319 --> 00:24:28,779
All right.

509
00:24:29,000 --> 00:24:34,319
So, DialFX is good for that type of stuff, and reset the Winsock stack.

510
00:24:34,599 --> 00:24:35,579
I can't speak today.

511
00:24:35,740 --> 00:24:36,420
I know this.

512
00:24:36,619 --> 00:24:37,059
Oh.

513
00:24:37,579 --> 00:24:38,019
Okay.

514
00:24:38,220 --> 00:24:38,660
Okay.

515
00:24:38,660 --> 00:24:39,000
Okay.

516
00:24:39,480 --> 00:24:40,259
Let's get back online again.

517
00:24:40,339 --> 00:24:44,940
The other thing that you need to check is whenever you get SSL errors, in Internet Options

518
00:24:44,940 --> 00:24:51,059
from the control panel, there is a clear SSL state button inside of Internet Options.

519
00:24:51,630 --> 00:24:52,029
Right.

520
00:24:52,170 --> 00:24:59,670
And what that does is it resets all of your SSH stuff, all the port 443s and all the security

521
00:24:59,670 --> 00:25:01,930
certificates that you've accumulated over time.

522
00:25:02,170 --> 00:25:03,680
And under which one?

523
00:25:03,980 --> 00:25:04,940
It's in Internet Options.

524
00:25:05,140 --> 00:25:05,640
Internet Options.

525
00:25:05,900 --> 00:25:06,299
Okay.

526
00:25:06,460 --> 00:25:09,440
I forget which tab it's on, but I think it's on the content tab.

527
00:25:10,630 --> 00:25:15,150
And you clear the SSL state, and that will also help.

528
00:25:15,309 --> 00:25:18,789
Anytime you're dealing with SSL problems, though, where you end up with Windows Update problems,

529
00:25:18,950 --> 00:25:21,710
one of the first things you need to check is the date and time on the machine to make

530
00:25:21,710 --> 00:25:22,549
sure that it's accurate.

531
00:25:23,779 --> 00:25:27,380
Because if the date is off, you can't access a secured site.

532
00:25:28,900 --> 00:25:30,859
That seems not to be a problem here.

533
00:25:31,099 --> 00:25:31,299
Okay.

534
00:25:31,359 --> 00:25:32,240
One other question.

535
00:25:32,359 --> 00:25:35,039
You've heard of Lenovo laptops?

536
00:25:35,579 --> 00:25:36,019
Yes, I have.

537
00:25:36,259 --> 00:25:37,259
What do you think of those?

538
00:25:37,799 --> 00:25:38,880
I think they used to be IBM.

539
00:25:39,180 --> 00:25:39,579
Yes.

540
00:25:39,700 --> 00:25:40,599
They're all right.

541
00:25:40,740 --> 00:25:41,700
They're good machines.

542
00:25:41,700 --> 00:25:41,819
They're good machines.

543
00:25:42,259 --> 00:25:43,539
Are they as good as HPs?

544
00:25:44,009 --> 00:25:45,130
Well, it depends on which model.

545
00:25:46,210 --> 00:25:46,730
I don't know.

546
00:25:46,730 --> 00:25:48,089
I might have to go the other way around.

547
00:25:48,670 --> 00:25:50,450
Are HPs as good as Lenovo's, probably?

548
00:25:50,490 --> 00:25:50,630
Yeah.

549
00:25:50,630 --> 00:25:53,529
Most of the time, you're going to have a better experience with a Lenovo than you are with

550
00:25:53,529 --> 00:25:55,869
the, let's say, the cheaper HPs.

551
00:25:55,910 --> 00:25:56,170
Yeah.

552
00:25:56,390 --> 00:25:58,230
And what about the better HPs?

553
00:25:58,349 --> 00:26:00,349
When he says cheaper, he means an HP under $700.

554
00:26:00,910 --> 00:26:01,069
Ah.

555
00:26:01,269 --> 00:26:01,470
Right.

556
00:26:01,549 --> 00:26:05,849
So if you're talking about a $1,000 HP, then we're probably talking the other way around.

557
00:26:06,269 --> 00:26:06,589
Okay.

558
00:26:06,789 --> 00:26:11,650
But in the sort of standard market, the $600 to $900 or so.

559
00:26:11,849 --> 00:26:15,829
$600 range, your little Novos, I think, are a better buy.

560
00:26:16,109 --> 00:26:19,880
As long as they have the i3s or the i5s in them.

561
00:26:20,369 --> 00:26:21,509
Well, i3s for sure.

562
00:26:22,190 --> 00:26:27,529
I mean, I'm not a huge fan of the i5s and the laptops yet, just because they are rather

563
00:26:27,529 --> 00:26:28,109
power hungry.

564
00:26:29,880 --> 00:26:31,619
But it's nice to have that kind of speed.

565
00:26:32,380 --> 00:26:33,019
All right.

566
00:26:34,160 --> 00:26:35,180
Well, thanks a lot for your help.

567
00:26:35,339 --> 00:26:35,700
All right.

568
00:26:35,740 --> 00:26:36,380
I appreciate the call.

569
00:26:36,519 --> 00:26:36,839
Bye now.

570
00:26:39,079 --> 00:26:40,000
Why are you looking at me like that?

571
00:26:40,000 --> 00:26:40,259
I'm not.

572
00:26:40,460 --> 00:26:40,740
All right.

573
00:26:40,759 --> 00:26:42,920
So the i5s in laptops.

574
00:26:43,299 --> 00:26:45,759
And let me tell you why I'm not a huge fan of them, because I'm sure people are rolling

575
00:26:45,759 --> 00:26:46,220
their eyes.

576
00:26:46,400 --> 00:26:46,720
You're right.

577
00:26:48,309 --> 00:26:52,470
Anything when you're dealing with a laptop, everything equates to heat, right?

578
00:26:52,690 --> 00:26:54,630
And that's the one thing that's going to kill your laptop.

579
00:26:54,869 --> 00:26:59,240
So a faster processor consuming more power equals more heat.

580
00:26:59,460 --> 00:26:59,880
Yeah.

581
00:27:00,019 --> 00:27:04,119
And so more heat equals a machine that doesn't last as long.

582
00:27:04,119 --> 00:27:09,160
Well, this is the same reason why I wasn't very fond of the Pentium 4s being in the laptops.

583
00:27:10,019 --> 00:27:13,039
Because the Pentium 4 was like a little tiny nuclear reactor inside.

584
00:27:13,099 --> 00:27:13,759
Those things are hot.

585
00:27:13,980 --> 00:27:17,220
That's also why we never liked the AMD processors in any of the laptops.

586
00:27:17,220 --> 00:27:24,579
Because they used full-size desktop AMD processors, which never cooled properly, ran way too

587
00:27:24,579 --> 00:27:26,539
hot, consumed way too much battery power.

588
00:27:26,900 --> 00:27:31,440
I mean, unless you're buying a portable desktop, which like the Toshiba Cosmio, you know, that's

589
00:27:31,440 --> 00:27:32,099
a portable desktop.

590
00:27:32,200 --> 00:27:33,619
There's no laptop about that.

591
00:27:34,180 --> 00:27:39,660
Unless you're buying a portable desktop, you don't want a processor that fast, or not that

592
00:27:39,660 --> 00:27:41,339
fast, but that power-hungry and hot.

593
00:27:41,619 --> 00:27:42,059
All right.

594
00:27:42,140 --> 00:27:47,559
So the i3s, I think, are right now, as far as if you equate dollars to, you know, a dollar,

595
00:27:47,579 --> 00:27:48,099
cents?

596
00:27:50,759 --> 00:27:52,420
Dollars to, you know, degrees.

597
00:27:52,859 --> 00:27:53,119
Right.

598
00:27:53,359 --> 00:27:53,519
Right.

599
00:27:53,579 --> 00:27:55,119
So the i3 is a great deal.

600
00:27:55,180 --> 00:27:55,880
It's very fast.

601
00:27:56,000 --> 00:27:57,380
It's not very power-hungry.

602
00:27:58,000 --> 00:28:04,240
It works very well for, I would say, nearly every laptop application that you can run.

603
00:28:04,400 --> 00:28:07,259
And if you need something more powerful than an i3, then you should probably be looking

604
00:28:07,259 --> 00:28:07,940
at a desktop anyways.

605
00:28:08,299 --> 00:28:08,559
Yep.

606
00:28:08,819 --> 00:28:10,000
Let's take some more calls here.

607
00:28:10,019 --> 00:28:11,460
Let's talk to, who's next?

608
00:28:11,500 --> 00:28:12,140
Let's see, Ed.

609
00:28:12,480 --> 00:28:13,400
Hey, Ed, how you doing?

610
00:28:14,000 --> 00:28:15,640
Gentlemen, nice talking to you.

611
00:28:16,019 --> 00:28:17,420
I want a rarity for you.

612
00:28:17,420 --> 00:28:20,119
I don't have a problem, and I want to talk about the topic of the day.

613
00:28:20,420 --> 00:28:20,920
Hey, what do you know?

614
00:28:21,019 --> 00:28:21,400
Wow.

615
00:28:23,519 --> 00:28:26,200
My wife is actually thinking about getting an iPad 2.

616
00:28:26,400 --> 00:28:32,000
I am in love with and, you know, really digging my Nook color, actually.

617
00:28:32,220 --> 00:28:32,619
Right.

618
00:28:33,299 --> 00:28:36,859
I'm about to root it and basically make an Android tablet.

619
00:28:36,960 --> 00:28:38,980
He's going to Noot his Nook.

620
00:28:39,380 --> 00:28:39,779
Yep.

621
00:28:39,839 --> 00:28:40,339
Yeah, basically.

622
00:28:40,759 --> 00:28:41,279
Root it.

623
00:28:42,289 --> 00:28:44,349
Yeah, that's an interesting process.

624
00:28:44,470 --> 00:28:47,950
I've run through it a couple times on the, I have a color Nook that I've been experimenting

625
00:28:47,950 --> 00:28:48,309
with.

626
00:28:48,450 --> 00:28:48,789
Mm-hmm.

627
00:28:49,029 --> 00:28:53,089
And that's an interesting process, and it gets easier every time, which is nice, because

628
00:28:53,470 --> 00:28:57,970
they update it with much more, there's an automation to it now.

629
00:28:58,109 --> 00:28:58,490
Very nice.

630
00:28:58,670 --> 00:29:00,490
Whereas in the beginning, you had to go in there and do it manually.

631
00:29:01,700 --> 00:29:02,019
But...

632
00:29:02,019 --> 00:29:03,039
Have you tried the cupcake?

633
00:29:03,829 --> 00:29:04,630
Or not cupcake.

634
00:29:05,289 --> 00:29:05,609
Gingerbread?

635
00:29:06,349 --> 00:29:06,890
Gingerbread, yes.

636
00:29:07,049 --> 00:29:08,609
I have not done the gingerbread on there yet.

637
00:29:08,789 --> 00:29:10,150
You did the gingerbread on your phone, didn't you?

638
00:29:10,210 --> 00:29:12,529
Yeah, gingerbread's on the phone, but not on the Nook.

639
00:29:13,170 --> 00:29:15,690
Yeah, I'm probably going to stay on the Froyo for right now.

640
00:29:16,150 --> 00:29:17,069
Not a bad idea.

641
00:29:17,640 --> 00:29:17,960
Yeah.

642
00:29:18,460 --> 00:29:20,400
So, your wife's thinking about...

643
00:29:20,420 --> 00:29:22,180
Is she thinking about getting the iPad 2?

644
00:29:22,759 --> 00:29:26,410
Yeah, she's willing to hop into the iPad cult, so...

645
00:29:27,569 --> 00:29:28,690
Well, I will tell you this.

646
00:29:28,789 --> 00:29:31,170
I had big problems with the iPad in the beginning.

647
00:29:31,390 --> 00:29:31,950
Yes, you did.

648
00:29:32,089 --> 00:29:37,109
I was very much against it, because I had played with one, and I was just like, yeah,

649
00:29:37,109 --> 00:29:38,589
that's great, but it's not useful.

650
00:29:38,650 --> 00:29:39,150
No, no, no.

651
00:29:39,150 --> 00:29:40,410
Let's go back to the very beginning, though.

652
00:29:40,529 --> 00:29:42,849
When we, me and you were standing in a line, actually, let me rephrase that.

653
00:29:42,869 --> 00:29:46,369
When I was standing in a line to buy the iPads, and you came up and gave me a credit card

654
00:29:46,369 --> 00:29:50,690
and paid for them, but when I was standing in a line to get these iPads, from the very

655
00:29:50,690 --> 00:29:51,349
moment you were rolling...

656
00:29:51,349 --> 00:29:54,150
Rolling your eyes, like, oh, iPads, oh, they're terrible.

657
00:29:54,910 --> 00:29:57,549
And then we started opening it, and looking at it, and you're like, oh, they're still

658
00:29:57,549 --> 00:29:57,890
terrible.

659
00:29:58,009 --> 00:29:59,329
For months, you were saying they were terrible.

660
00:29:59,430 --> 00:30:00,289
Well, I had a problem...

661
00:30:00,289 --> 00:30:01,509
Something kicked in one day.

662
00:30:01,670 --> 00:30:05,230
I found a way to make it useful, and that was where it clicked for me.

663
00:30:05,349 --> 00:30:05,609
Okay.

664
00:30:05,829 --> 00:30:06,829
How did you make it useful?

665
00:30:07,029 --> 00:30:13,450
After finding ways to actually use it to do my job, with the help of an Android phone,

666
00:30:14,250 --> 00:30:19,329
where I could take it around with me and use it to input notes for customers, or update

667
00:30:19,329 --> 00:30:19,950
their tickets.

668
00:30:20,450 --> 00:30:20,809
Right.

669
00:30:21,430 --> 00:30:22,829
And work, right?

670
00:30:23,009 --> 00:30:26,170
With, like, I was showing you the Shell application, right?

671
00:30:26,890 --> 00:30:30,549
It became a work tool at that point, and I like tools.

672
00:30:30,789 --> 00:30:31,049
Right.

673
00:30:31,150 --> 00:30:31,289
Right?

674
00:30:31,369 --> 00:30:34,990
So I don't like things that don't serve a purpose.

675
00:30:35,309 --> 00:30:36,809
It just really bothers me.

676
00:30:36,809 --> 00:30:38,190
Well, that was your biggest complaint from the very beginning.

677
00:30:38,269 --> 00:30:40,869
Like, there's no market for this, because there is no...

678
00:30:40,869 --> 00:30:42,250
I mean, there's no market needed for it.

679
00:30:42,559 --> 00:30:43,519
You know, that's what you're...

680
00:30:43,519 --> 00:30:45,579
Well, they created the market, and I get that.

681
00:30:45,640 --> 00:30:47,700
And I was wondering how well people were going to adapt to it.

682
00:30:47,720 --> 00:30:47,819
Right.

683
00:30:47,900 --> 00:30:48,920
If it was going to turn into...

684
00:30:48,920 --> 00:30:51,319
If it really was just going to be a large iPad.

685
00:30:51,519 --> 00:30:51,819
Right.

686
00:30:51,859 --> 00:30:52,500
Or iPhone.

687
00:30:52,680 --> 00:30:52,880
iPhone.

688
00:30:53,160 --> 00:30:53,559
Right.

689
00:30:53,619 --> 00:30:56,660
And I had this notion, right?

690
00:30:56,740 --> 00:30:59,640
And I guess this is another one of those moments that you love.

691
00:30:59,839 --> 00:31:00,059
Right.

692
00:31:00,180 --> 00:31:01,099
Where I was wrong.

693
00:31:01,400 --> 00:31:01,799
Right?

694
00:31:01,880 --> 00:31:05,339
Where I said, I don't know how people are going to adapt to this.

695
00:31:05,460 --> 00:31:05,619
Right.

696
00:31:05,680 --> 00:31:08,559
And if they're going to be able to really make it useful without a real keyboard.

697
00:31:09,220 --> 00:31:12,940
That's the other thing that Apple has really done well.

698
00:31:13,039 --> 00:31:14,099
Oh, that keyboard's great, isn't it?

699
00:31:14,160 --> 00:31:17,059
With the iPads, and even the iPhones to a certain extent.

700
00:31:17,240 --> 00:31:17,400
Yeah.

701
00:31:18,259 --> 00:31:19,819
The touch typing on those.

702
00:31:19,880 --> 00:31:21,339
The touch typing.

703
00:31:21,339 --> 00:31:21,660
The touch typing on the actual keyboard.

704
00:31:21,920 --> 00:31:22,279
It's amazing.

705
00:31:22,500 --> 00:31:23,220
Is awesome.

706
00:31:23,359 --> 00:31:23,559
Yeah.

707
00:31:23,619 --> 00:31:24,900
As far as typing is concerned.

708
00:31:25,059 --> 00:31:28,119
I've seen Android try to replicate it, and they're nowhere close to it.

709
00:31:28,119 --> 00:31:28,619
Yeah, it doesn't work.

710
00:31:28,740 --> 00:31:28,880
No.

711
00:31:28,960 --> 00:31:29,640
Not nearly as well.

712
00:31:29,720 --> 00:31:33,980
So, I will say that, just for the record, I was wrong.

713
00:31:34,759 --> 00:31:37,079
And that everybody should know it.

714
00:31:37,140 --> 00:31:40,420
I guess what it comes down to, though, is, you know, what is your wife planning on using

715
00:31:40,420 --> 00:31:41,099
this iPad for?

716
00:31:42,359 --> 00:31:42,720
Really?

717
00:31:42,759 --> 00:31:47,819
She's just consuming internet stuff, and she doesn't want to carry her laptop around.

718
00:31:48,500 --> 00:31:49,579
So, web surfing.

719
00:31:51,019 --> 00:31:52,019
It bothers me.

720
00:31:52,019 --> 00:31:53,740
It bothers me that it doesn't have Flash, but that's personal.

721
00:31:54,160 --> 00:31:54,480
Yeah.

722
00:31:55,420 --> 00:31:59,660
But I can do that on my milk, and she can be happy with her.

723
00:31:59,920 --> 00:32:00,779
Well, actually, you know what?

724
00:32:00,819 --> 00:32:03,839
My theory about this whole Flash thing is, I really wish more people would jump on the

725
00:32:03,839 --> 00:32:04,920
bandwagon and get rid of Flash.

726
00:32:05,400 --> 00:32:10,019
I mean, I know that it's a viable thing, only because so many people are still using it.

727
00:32:10,279 --> 00:32:11,599
I mean, it needs to go away.

728
00:32:11,700 --> 00:32:12,400
It really does.

729
00:32:13,079 --> 00:32:16,579
You know, if Android were to get on the same Apple bandwagon, which they never will, and

730
00:32:16,579 --> 00:32:19,279
I can't blame them for it, but if Android would jump on the same bandwagon and say,

731
00:32:19,319 --> 00:32:20,579
okay, Flash, we're done with you.

732
00:32:20,940 --> 00:32:22,619
All of a sudden, HTML5 will become...

733
00:32:22,640 --> 00:32:23,059
It's going to become a reality.

734
00:32:24,599 --> 00:32:26,359
Well, both platforms do support it, though.

735
00:32:26,460 --> 00:32:28,859
Well, I know, but only one platform supports the Flash.

736
00:32:29,220 --> 00:32:29,519
Right.

737
00:32:30,160 --> 00:32:34,039
Well, if she's just going to be using it for surfing around and stuff, that's great, and

738
00:32:34,039 --> 00:32:36,039
it'll work well for her, and I'm sure she'll love it.

739
00:32:36,160 --> 00:32:38,220
And if she likes Netflix, I mean, it'll just work.

740
00:32:38,460 --> 00:32:43,299
I mean, mainly what I use it for, I'll tell you, is that during the day, I found it useful

741
00:32:43,299 --> 00:32:44,720
to use it as a tool.

742
00:32:44,900 --> 00:32:45,220
Right.

743
00:32:45,339 --> 00:32:45,640
Right?

744
00:32:45,859 --> 00:32:52,839
And in the evening, you know, I actually read newspapers or whatever on it, because I hate

745
00:32:52,839 --> 00:32:53,160
paper.

746
00:32:53,480 --> 00:32:54,400
It just really bothers me.

747
00:32:56,460 --> 00:33:00,000
It's useful in those aspects where it keeps me from being terribly bored.

748
00:33:01,490 --> 00:33:03,789
So, I think that it's okay.

749
00:33:04,069 --> 00:33:05,230
And it has some really cool games.

750
00:33:05,390 --> 00:33:06,609
And it does have some pretty awesome games.

751
00:33:06,609 --> 00:33:07,170
It does have some nice...

752
00:33:07,170 --> 00:33:09,609
I played this new one called iMoki.

753
00:33:09,789 --> 00:33:11,069
You get a chance to play it, Mike.

754
00:33:11,329 --> 00:33:12,369
iMoki Blast.

755
00:33:12,390 --> 00:33:12,890
It's really cool.

756
00:33:13,700 --> 00:33:15,839
I love the games of Plants vs. Zombies.

757
00:33:16,000 --> 00:33:16,480
Oh, yes.

758
00:33:16,579 --> 00:33:17,119
It's a classic.

759
00:33:17,140 --> 00:33:18,140
Plants vs. Zombies is awesome.

760
00:33:18,240 --> 00:33:19,579
Angry Birds, all those are great.

761
00:33:19,779 --> 00:33:21,160
Well, thank you for the call.

762
00:33:21,259 --> 00:33:22,319
I really appreciate it.

763
00:33:22,480 --> 00:33:23,119
Yeah, take care, guys.

764
00:33:24,599 --> 00:33:25,440
We should do...

765
00:33:25,440 --> 00:33:26,900
You know, we need to put that...

766
00:33:26,900 --> 00:33:26,940
An app corner?

767
00:33:27,420 --> 00:33:28,039
Yeah, well...

768
00:33:28,039 --> 00:33:31,079
Oh, that was another one of the classes that we're thinking about doing.

769
00:33:31,220 --> 00:33:31,460
Perhaps.

770
00:33:31,799 --> 00:33:33,220
It's free stuff.

771
00:33:33,440 --> 00:33:33,799
Right.

772
00:33:33,859 --> 00:33:34,019
Yeah.

773
00:33:34,059 --> 00:33:36,059
We know how everybody loves the free stuff shows.

774
00:33:36,299 --> 00:33:36,599
Yes.

775
00:33:36,680 --> 00:33:41,119
And the page on the website gets hammered a lot about, you know, free stuff.

776
00:33:41,299 --> 00:33:41,519
Mm-hmm.

777
00:33:41,859 --> 00:33:46,539
So, what we want to do is we're going to do a discount class instead of the normal 40.

778
00:33:46,759 --> 00:33:47,180
All right?

779
00:33:47,200 --> 00:33:47,980
We're going to do it for $10.

780
00:33:48,099 --> 00:33:48,920
You come in.

781
00:33:48,960 --> 00:33:50,160
You tell us what you want for free.

782
00:33:50,240 --> 00:33:54,500
We'll find it as far as a free alternative to whatever you're looking for.

783
00:33:54,500 --> 00:33:57,859
Now, we're not going to go pirate software for you or anything like that.

784
00:33:57,920 --> 00:33:58,059
Yeah.

785
00:33:58,059 --> 00:34:03,900
But we will find you a software equivalent or some free equivalent to do what you want

786
00:34:03,900 --> 00:34:04,359
to do.

787
00:34:05,299 --> 00:34:05,619
And...

788
00:34:05,619 --> 00:34:08,199
We don't already have an answer for whatever it is that you're looking for.

789
00:34:08,260 --> 00:34:10,119
I'll get my trolls in the back room looking for it.

790
00:34:10,119 --> 00:34:10,380
That's right.

791
00:34:10,480 --> 00:34:10,820
You have trolls?

792
00:34:11,000 --> 00:34:11,340
I do.

793
00:34:11,539 --> 00:34:11,860
Okay.

794
00:34:11,880 --> 00:34:12,480
Are they under our bridge?

795
00:34:12,699 --> 00:34:12,800
No.

796
00:34:14,619 --> 00:34:15,260
All right.

797
00:34:15,300 --> 00:34:16,239
So, where are we at here?

798
00:34:16,320 --> 00:34:17,019
Let's go ahead and take a break.

799
00:34:17,139 --> 00:34:19,260
When we get back from the break, we're going to take some more phone calls.

800
00:34:19,340 --> 00:34:23,900
If you'd like to be part of the show, 751-1041, tell us what you have to think about your

801
00:34:23,900 --> 00:34:24,860
technology needs.

802
00:34:25,280 --> 00:34:26,460
Because I want to straighten you out.

803
00:34:27,000 --> 00:34:27,360
Yeah?

804
00:34:27,880 --> 00:34:28,239
What?

805
00:34:28,360 --> 00:34:29,340
What the heck was that?

806
00:34:29,519 --> 00:34:30,019
I don't know.

807
00:34:30,960 --> 00:34:31,440
All right.

808
00:34:32,519 --> 00:34:33,380
Let's go to commercial.

809
00:34:33,440 --> 00:34:33,699
All right.

810
00:34:33,699 --> 00:34:34,239
We're going to break.

811
00:34:34,420 --> 00:34:35,000
We'll be right back.

812
00:34:35,179 --> 00:34:47,769
This is the Computer Guru Show.

813
00:34:47,849 --> 00:34:48,349
My name is Mike.

814
00:34:48,409 --> 00:34:51,530
Here to deal with your technology needs and treat you like a real person in the process.

815
00:34:52,230 --> 00:34:57,150
It is a day of just errors over here on the radio show.

816
00:34:57,539 --> 00:34:58,760
I can't speak today.

817
00:34:58,940 --> 00:35:00,500
I'm mixing sentences together.

818
00:35:00,800 --> 00:35:01,280
That's all right.

819
00:35:01,750 --> 00:35:03,449
You think an igloo is a food?

820
00:35:03,570 --> 00:35:04,190
I said icy.

821
00:35:04,570 --> 00:35:05,130
Icy is food.

822
00:35:05,150 --> 00:35:05,809
You said igloo.

823
00:35:05,829 --> 00:35:06,849
You said igloo first.

824
00:35:07,110 --> 00:35:08,190
Don't try to take it back.

825
00:35:08,190 --> 00:35:08,289
Don't try to take it back.

826
00:35:08,389 --> 00:35:09,489
You're like igloo.

827
00:35:10,110 --> 00:35:10,949
I said icy.

828
00:35:11,050 --> 00:35:16,789
We're talking about the code names that Google uses for the Android operating systems.

829
00:35:17,690 --> 00:35:20,130
Earlier, we mentioned gingerbread.

830
00:35:20,250 --> 00:35:22,909
The current new one is honeycomb.

831
00:35:22,989 --> 00:35:23,110
Yeah.

832
00:35:23,110 --> 00:35:23,969
They go in alphabetical order.

833
00:35:24,030 --> 00:35:24,409
So it was G.

834
00:35:24,550 --> 00:35:25,130
Now it's H.

835
00:35:25,269 --> 00:35:25,889
So it's honeycomb.

836
00:35:25,989 --> 00:35:26,349
All right, sir.

837
00:35:26,349 --> 00:35:27,710
I'm wondering, what's I going to be?

838
00:35:27,869 --> 00:35:31,420
And he said, well, you normally go with food.

839
00:35:31,480 --> 00:35:31,880
So I don't know.

840
00:35:31,880 --> 00:35:32,119
Igloo?

841
00:35:32,300 --> 00:35:32,760
No, no.

842
00:35:32,820 --> 00:35:34,300
I said food after that.

843
00:35:34,719 --> 00:35:35,639
So I said icy.

844
00:35:35,699 --> 00:35:36,380
Icy is a food.

845
00:35:36,639 --> 00:35:37,739
Icy is not a food.

846
00:35:37,820 --> 00:35:38,059
No.

847
00:35:38,059 --> 00:35:38,380
It's not a food.

848
00:35:38,400 --> 00:35:39,119
It's in part of the food group.

849
00:35:39,159 --> 00:35:39,420
It is.

850
00:35:39,980 --> 00:35:41,239
Let's take some more calls.

851
00:35:41,320 --> 00:35:42,019
We'll talk to Jeff.

852
00:35:42,099 --> 00:35:43,000
Hey, Jeff, how you doing?

853
00:35:43,760 --> 00:35:44,199
Hey, man.

854
00:35:44,239 --> 00:35:44,739
How you guys doing?

855
00:35:44,840 --> 00:35:45,219
Good show.

856
00:35:45,320 --> 00:35:45,579
Good show.

857
00:35:45,699 --> 00:35:46,260
Thanks, man.

858
00:35:47,380 --> 00:35:49,320
I got a video issue.

859
00:35:49,360 --> 00:35:52,139
I got about a four or five-year-old gateway machine, a desktop.

860
00:35:52,440 --> 00:35:56,550
And it came with a 66 NVIDIA video card.

861
00:35:56,769 --> 00:36:00,420
I took out about a year and a half ago and put in a 7200.

862
00:36:01,099 --> 00:36:02,880
That lasted about eight months.

863
00:36:03,500 --> 00:36:08,280
And then what's happened to me is I booted it up.

864
00:36:08,320 --> 00:36:08,920
It comes up.

865
00:36:08,960 --> 00:36:09,519
Everything's fine.

866
00:36:09,679 --> 00:36:11,059
It runs about six or eight minutes.

867
00:36:11,260 --> 00:36:12,480
And then it says no signal.

868
00:36:12,579 --> 00:36:13,500
The video goes out.

869
00:36:13,599 --> 00:36:16,909
And I get three concessive beeps every time it does.

870
00:36:17,130 --> 00:36:20,690
I can turn it back off, turn it back on, come on for six or eight minutes.

871
00:36:20,809 --> 00:36:21,809
And it does the same thing again.

872
00:36:21,889 --> 00:36:23,409
It just gets a – it goes blank.

873
00:36:23,409 --> 00:36:24,170
It says no signal.

874
00:36:24,449 --> 00:36:26,170
And it does three beeps every time.

875
00:36:26,269 --> 00:36:29,010
So I took that video card out, put in a 6200.

876
00:36:29,510 --> 00:36:30,869
That lasted about three months.

877
00:36:30,889 --> 00:36:31,869
And that's doing the same thing again.

878
00:36:32,610 --> 00:36:35,619
Where is your computer?

879
00:36:36,559 --> 00:36:39,179
The computer is on – well, it's in my back room there.

880
00:36:39,340 --> 00:36:40,699
It's hardwired to the Internet.

881
00:36:40,960 --> 00:36:41,139
Okay.

882
00:36:41,159 --> 00:36:42,559
Is it like in a cabinet or something?

883
00:36:43,170 --> 00:36:43,630
No, no.

884
00:36:43,730 --> 00:36:44,010
It's not.

885
00:36:44,010 --> 00:36:44,309
Not at all.

886
00:36:44,349 --> 00:36:44,769
Not at all.

887
00:36:44,929 --> 00:36:45,650
It's out in the open.

888
00:36:45,750 --> 00:36:49,449
In fact, I've got another, like another four-inch fan I put in there myself after I bought the machine.

889
00:36:49,869 --> 00:36:52,210
So I've got a bunch of things going in there, you know.

890
00:36:52,489 --> 00:36:54,849
The video cards you're putting in, are they made by EVGA?

891
00:36:55,929 --> 00:36:56,489
Yes, they are.

892
00:36:56,650 --> 00:36:57,269
There's your problem.

893
00:36:58,079 --> 00:36:58,800
There's my problem.

894
00:36:58,920 --> 00:36:59,840
You're smoking video cards.

895
00:37:00,650 --> 00:37:01,190
Yes, sir.

896
00:37:01,309 --> 00:37:03,329
Fans are probably dropping dead on those cards.

897
00:37:04,010 --> 00:37:06,469
It's a common thing for EVGA, which is how I guessed it.

898
00:37:07,619 --> 00:37:07,940
Okay.

899
00:37:08,320 --> 00:37:14,760
I've got a 7200 that I paid like $110 for, and I've got a 6200 that I came with the machine.

900
00:37:14,880 --> 00:37:16,039
But they bring that one up, too.

901
00:37:16,099 --> 00:37:16,860
I don't know what the deal was.

902
00:37:16,880 --> 00:37:21,230
Now they're really expensive and sort of cumbersome keychains.

903
00:37:21,730 --> 00:37:22,050
Yeah.

904
00:37:22,090 --> 00:37:24,170
Well, there's good news and bad news with the EVGA.

905
00:37:24,230 --> 00:37:25,829
They do have a lifetime warranty on them.

906
00:37:25,869 --> 00:37:27,210
The bad news is it's going to happen again.

907
00:37:27,670 --> 00:37:27,989
Right.

908
00:37:28,050 --> 00:37:29,670
So you're going to send them back and get them repaired.

909
00:37:30,570 --> 00:37:31,369
Yeah, well, here's the deal.

910
00:37:31,469 --> 00:37:33,130
I called up NVIDIA.

911
00:37:34,030 --> 00:37:35,570
They told me they no longer do that.

912
00:37:35,630 --> 00:37:36,550
They're with another company.

913
00:37:36,690 --> 00:37:37,730
So I said, just go ahead.

914
00:37:37,750 --> 00:37:39,630
You're going to have to call EVGA, not NVIDIA.

915
00:37:39,710 --> 00:37:41,550
Yeah, NVIDIA just makes the chip inside of it.

916
00:37:42,030 --> 00:37:43,389
EVGA is the one who puts it all together.

917
00:37:43,610 --> 00:37:44,789
Those are the guys you need to call.

918
00:37:46,019 --> 00:37:46,659
Okay, EVGA.

919
00:37:46,960 --> 00:37:47,539
All right.

920
00:37:47,679 --> 00:37:47,980
Nice.

921
00:37:48,250 --> 00:37:48,650
I wasn't sure.

922
00:37:48,670 --> 00:37:53,519
If I bring it down, can I get a video card for you guys to stick in there and see if it'll work?

923
00:37:53,659 --> 00:37:54,920
I mean, I'll change video cards.

924
00:37:54,960 --> 00:37:55,699
I don't care about a video card.

925
00:37:55,800 --> 00:37:58,760
Well, we can certainly throw one in there and see if it works for you.

926
00:37:59,659 --> 00:38:01,800
Yeah, because, you know what I mean, the machine does no good.

927
00:38:01,840 --> 00:38:04,880
It sits on my desktop, and it's not working at all.

928
00:38:05,199 --> 00:38:07,119
Other than that, I mean, it's a pretty good machine.

929
00:38:07,300 --> 00:38:08,920
It's got a couple gigs of RAM, and it runs pretty good.

930
00:38:09,019 --> 00:38:10,599
But I just don't know what the deal is.

931
00:38:10,739 --> 00:38:12,400
It'll run for six, seven minutes and pop out.

932
00:38:12,539 --> 00:38:15,650
So it's not my memory on my motherboard.

933
00:38:15,829 --> 00:38:16,630
It's memory on the...

934
00:38:16,630 --> 00:38:18,469
The three beeps gives it away, by the way.

935
00:38:18,610 --> 00:38:20,050
The three beeps confirms it.

936
00:38:20,269 --> 00:38:22,610
So if you get a triple beep at boot, you've got a video card problem.

937
00:38:23,250 --> 00:38:23,570
Yeah.

938
00:38:23,809 --> 00:38:24,510
Because it does...

939
00:38:24,510 --> 00:38:28,289
Every time it's running back on, it comes right back on and boots back up and just bam.

940
00:38:28,530 --> 00:38:29,409
Yeah, bring the machine on down.

941
00:38:29,469 --> 00:38:30,050
Let us take a look at it.

942
00:38:30,050 --> 00:38:31,530
We'll throw a video card in and see if that helps it.

943
00:38:32,380 --> 00:38:32,699
Great.

944
00:38:32,960 --> 00:38:33,400
All right.

945
00:38:33,400 --> 00:38:33,940
Appreciate the call.

946
00:38:34,079 --> 00:38:35,230
I appreciate it, man.

947
00:38:35,329 --> 00:38:35,750
Bye-bye.

948
00:38:37,489 --> 00:38:37,969
EVGA, man.

949
00:38:38,010 --> 00:38:38,469
Every time.

950
00:38:38,929 --> 00:38:40,010
It's fire in a box.

951
00:38:40,150 --> 00:38:40,269
Yep.

952
00:38:40,429 --> 00:38:41,309
Like MSI.

953
00:38:41,369 --> 00:38:42,010
MSIs are good.

954
00:38:42,389 --> 00:38:43,030
They're all right.

955
00:38:43,170 --> 00:38:43,369
Yeah.

956
00:38:43,449 --> 00:38:45,489
I've had some my issues with the MSI cards.

957
00:38:45,550 --> 00:38:46,909
You have issues with all your hardware.

958
00:38:47,050 --> 00:38:49,389
You know, motherboard's just dying because somebody flips the switch off.

959
00:38:49,510 --> 00:38:50,489
Because somebody...

960
00:38:50,489 --> 00:38:51,070
All right.

961
00:38:51,070 --> 00:38:54,530
Let me tell you about a little mishap that happened down at the classroom, by the way.

962
00:38:54,550 --> 00:38:55,849
Oh, it wasn't my fault.

963
00:38:56,070 --> 00:38:57,150
I'm going to blame it on you anyway.

964
00:38:57,289 --> 00:38:57,489
Okay.

965
00:38:57,650 --> 00:38:59,570
So we get the classroom all together here.

966
00:38:59,610 --> 00:39:00,369
We've got carpet in.

967
00:39:00,489 --> 00:39:01,610
The electrical's done.

968
00:39:01,989 --> 00:39:03,650
The walls are painted.

969
00:39:03,929 --> 00:39:04,710
We're putting our offices together.

970
00:39:04,909 --> 00:39:06,969
The windows are tinted.

971
00:39:07,050 --> 00:39:08,510
You know, we've got everything...

972
00:39:08,510 --> 00:39:09,869
Electrical work done.

973
00:39:10,210 --> 00:39:10,489
Right.

974
00:39:11,010 --> 00:39:14,949
Networking's all in place, and we're setting up machines, and I'm working on something

975
00:39:14,949 --> 00:39:17,409
because I technically haven't had a place to work...

976
00:39:17,409 --> 00:39:17,989
In months.

977
00:39:18,090 --> 00:39:18,449
Right.

978
00:39:18,449 --> 00:39:18,909
Me either.

979
00:39:19,030 --> 00:39:20,949
Because I got squeezed out of the shop.

980
00:39:21,070 --> 00:39:21,429
Right.

981
00:39:21,550 --> 00:39:22,809
Because there wasn't enough room in there.

982
00:39:22,969 --> 00:39:23,210
Right.

983
00:39:23,269 --> 00:39:24,710
So I was working out of my car...

984
00:39:24,710 --> 00:39:24,849
Right.

985
00:39:24,909 --> 00:39:27,389
...for at least two months.

986
00:39:27,550 --> 00:39:28,630
He is the bum of computer people.

987
00:39:28,710 --> 00:39:28,849
Yeah.

988
00:39:30,269 --> 00:39:33,730
So we get the classroom put together, and my office is put together, and I'm like,

989
00:39:33,769 --> 00:39:35,409
yes, I can sit down and work.

990
00:39:35,630 --> 00:39:39,909
I'm going around putting wall plates on all the switches and power plugs.

991
00:39:40,170 --> 00:39:40,429
Right.

992
00:39:40,670 --> 00:39:42,489
So we get around to...

993
00:39:42,489 --> 00:39:48,449
Randall puts the wall plate on the light switch, so it's not a gaping hole with a switch in

994
00:39:48,449 --> 00:39:50,329
the middle of it, and he goes, hey, check it out.

995
00:39:50,329 --> 00:39:54,469
He flips the switch off, and it turns out that all of the outlets in my office are on

996
00:39:54,469 --> 00:39:55,110
that switch.

997
00:39:55,869 --> 00:40:00,150
Shuts off my computer, and he turned it right back on and blew up a motherboard in my machine.

998
00:40:00,289 --> 00:40:00,670
Hey, no, wait.

999
00:40:00,789 --> 00:40:01,289
Here's a...

1000
00:40:01,289 --> 00:40:02,449
You had multiple problems here.

1001
00:40:02,510 --> 00:40:04,530
Your battery backup didn't do its job.

1002
00:40:04,889 --> 00:40:09,289
It turns out that my battery backup was slightly underrated for the new upgrades I had put

1003
00:40:09,289 --> 00:40:10,510
Yeah, so how is that my fault?

1004
00:40:11,380 --> 00:40:12,380
Yeah, I'm still blaming you.

1005
00:40:13,760 --> 00:40:18,869
So it's always going to be your fault, and now the guys at the shop, you know, they just

1006
00:40:18,869 --> 00:40:20,289
kind of hammer Randall about this.

1007
00:40:20,349 --> 00:40:20,469
Whatever.

1008
00:40:21,289 --> 00:40:22,409
Randall finally made a mistake.

1009
00:40:22,429 --> 00:40:24,710
He broke Mike's machine, so...

1010
00:40:25,590 --> 00:40:30,610
If you want to be part of the show, 751-1041, let's see if we can get a couple of calls

1011
00:40:30,610 --> 00:40:30,889
in here.

1012
00:40:30,929 --> 00:40:31,650
Let's talk to Byron.

1013
00:40:31,690 --> 00:40:32,150
Hello, Byron.

1014
00:40:32,349 --> 00:40:33,849
How are you doing, guys?

1015
00:40:34,010 --> 00:40:34,190
Good.

1016
00:40:34,210 --> 00:40:34,769
How can I help you?

1017
00:40:35,110 --> 00:40:38,329
Hey, I just want you to know I listen to you guys every weekend when I'm out in the garage

1018
00:40:38,329 --> 00:40:42,710
and I find your show really informative, but a problem I'm having, I have an old desktop,

1019
00:40:43,130 --> 00:40:49,690
and I got myself a new notebook, and I'm trying to do the crossover cable, and I did the...

1020
00:40:50,030 --> 00:40:51,059
It's called the Wizard.

1021
00:40:51,219 --> 00:40:51,619
It's called the Wizard.

1022
00:40:51,639 --> 00:40:57,860
Both of them hooked up with one with the IP address, the 192.168.0.1, and the other machine

1023
00:40:57,860 --> 00:40:58,880
to 0.2.

1024
00:40:58,940 --> 00:41:05,309
When I try to look at the directory, like, you know, not enough service, storage is a...

1025
00:41:05,800 --> 00:41:06,400
Let's see.

1026
00:41:06,420 --> 00:41:09,519
Not enough service to process command.

1027
00:41:10,940 --> 00:41:11,239
Okay.

1028
00:41:11,440 --> 00:41:13,070
Looked on the internet.

1029
00:41:13,210 --> 00:41:14,909
They're talking about some IP stacker size.

1030
00:41:15,929 --> 00:41:19,170
Yeah, well, that particular error can be caused by all kinds of things.

1031
00:41:19,289 --> 00:41:19,550
Okay.

1032
00:41:19,809 --> 00:41:22,710
Normally, it's a service that's not running on one of the machines.

1033
00:41:23,230 --> 00:41:26,150
Okay, because I do have antivirus, and I turn that off.

1034
00:41:26,269 --> 00:41:26,860
Mm-hmm.

1035
00:41:26,880 --> 00:41:28,000
I turn off all the firewalls.

1036
00:41:28,019 --> 00:41:31,239
I turn off all the firewall stuff, and it seems not to be able to get around this problem.

1037
00:41:31,699 --> 00:41:32,880
No, and it's not going to help.

1038
00:41:33,519 --> 00:41:34,139
Are they...

1039
00:41:34,139 --> 00:41:34,519
Which...

1040
00:41:34,519 --> 00:41:35,980
What operating systems are both of these?

1041
00:41:36,199 --> 00:41:36,219
XP.

1042
00:41:36,559 --> 00:41:37,159
Both XP?

1043
00:41:37,719 --> 00:41:38,079
Yes, sir.

1044
00:41:38,199 --> 00:41:39,900
And did you run the network wizard on those?

1045
00:41:40,039 --> 00:41:41,019
Yes, I run both of them.

1046
00:41:41,119 --> 00:41:41,360
Okay.

1047
00:41:41,360 --> 00:41:47,219
I can see when I go inside and do the map drives and stuff, I can see the drives or

1048
00:41:47,219 --> 00:41:51,079
the directories I have shared, but as soon as I click on it, things for a while, and

1049
00:41:51,079 --> 00:41:51,840
then I get that error.

1050
00:41:52,500 --> 00:41:53,260
Yeah, you know what?

1051
00:41:54,070 --> 00:41:55,570
Unfortunately, it's an XP error.

1052
00:41:55,670 --> 00:41:57,210
It doesn't occur in any of the other ones.

1053
00:41:57,389 --> 00:41:57,750
Okay.

1054
00:41:57,750 --> 00:41:59,030
And I haven't seen it in...

1055
00:41:59,170 --> 00:42:00,579
Well over a year.

1056
00:42:00,659 --> 00:42:01,320
It's been quite some time.

1057
00:42:01,519 --> 00:42:04,019
Yeah, so I don't remember the answer to that.

1058
00:42:04,280 --> 00:42:04,619
Okay.

1059
00:42:04,719 --> 00:42:07,960
If you don't mind, after the break, I'll do some research during the break and see

1060
00:42:07,960 --> 00:42:11,159
if I can remember finding the answer to what I had before.

1061
00:42:11,579 --> 00:42:13,199
We'll see if we can get it to you over the air here.

1062
00:42:13,800 --> 00:42:14,139
Okay.

1063
00:42:14,179 --> 00:42:14,699
I'll be listening.

1064
00:42:14,880 --> 00:42:15,119
All right.

1065
00:42:15,159 --> 00:42:15,699
Thanks for the call.

1066
00:42:15,760 --> 00:42:16,239
I appreciate it.

1067
00:42:16,360 --> 00:42:16,699
Okay.

1068
00:42:16,699 --> 00:42:16,880
Bye-bye.

1069
00:42:17,079 --> 00:42:20,269
So far, one hour of the Computer Guru Show gone.

1070
00:42:20,670 --> 00:42:22,050
We'll be right back after the news.