Files
claudetools/wiki/clients/tucson-golden-corral.md
Mike Swanson ae0efb87ca wiki: seed guruconnect + fix Gonzvar Syncro, Golden Corral mail/colocation
- guruconnect: seeded wiki/projects/guruconnect.md (v0.3.0 production; artifact-based
  from guru-connect repo @ origin/main ded99c5 + session logs + project_guruconnect
  memory). [[guruconnect]] backlinks now resolve. Indexed.
- gonzvar-tax-services: found in Syncro via fuzzy `query=` — customer is "Gonzvar Tax
  Service" (singular), id 1830740, break-fix/~$175hr, 6 assets. Billing fields corrected.
- tucson-golden-corral: email platform set to Neptune Exchange (per owner/Mike); IX
  cPanel kept as a caveat to reconcile. TGC-SERVER documented as colocated at ACG main
  office (behind ACG office network, not a naked public box at the restaurant).
2026-06-12 08:21:58 -07:00

6.7 KiB

type, name, display_name, last_compiled, compiled_by, sources, backlinks
type name display_name last_compiled compiled_by sources backlinks
client tucson-golden-corral Tucson Golden Corral 2026-06-12 GURU-5070/claude-main
clients/tucson-golden-corral/session-logs/2026-05-26-session.md
session-logs/2026-05-25-session.md
session-logs/2026-04-30-session.md
.claude/memory/reference_resource_map.md
systems/neptune
systems/ix-server
projects/gururmm

Tucson Golden Corral

Restaurant / food-service business in Tucson, AZ. Managed by ACG with a prepaid hour block contract. Primary contact is Jeffrey Schaufel (owner). Email is on Neptune Exchange. TGC-SERVER is a single-box DC + RDS + Hyper-V running Windows Server 2016 with several unresolved architecture concerns flagged at onboarding. The server is physically colocated at ACG's main office (not on-site at the restaurant), so it sits behind ACG's office network rather than being exposed at a customer site.

Profile

  • Contract type: Prepaid hour block
  • Key contacts:
    • Jeffrey Schaufel (owner) — office 520-574-9167
    • Al Young — 520-571-0972 / mobile 520-338-1004
    • Josie Schaffel — 520-971-3991
  • Service address: 4380 E 22nd St, Tucson, AZ 85711
  • Billing rate: (verify — check Syncro invoices)
  • Hours remaining (if prepaid): 12.75 hrs as of 2026-06-12
  • Syncro customer ID: 3859123
  • Managed device count (Syncro assets): 3

Infrastructure

Servers & Services

Host IP Role OS Notes
TGC-SERVER 98.181.90.163 (public) DC / DNS / RDS / Hyper-V / SQL / IIS Windows Server 2016 (build 14393) Physically colocated at ACG main office (behind ACG office network, not at the restaurant). Extended support ends Jan 2027; GuruRMM agent 1275daa1; ScreenConnect installed; admin account actively browsing (Chrome)

Hyper-V VMs on TGC-SERVER:

VM State Notes
MAS90 Running Sage 100 ERP — customer-critical workload
MAS90.old Off Prior snapshot / backup copy

Syncro workstation assets:

Device Type
Desktop Dell DHM Desktop
Lenovo ThinkCenter 001LUS Desktop
Lenovo Ideapad 3305-15KB 81FS Laptop

GuruRMM:

  • Client ID: 3248bdec-cbc3-45df-ba63-c8cdc9395e58
  • Site: Co-Located (ID: e5caa88f-f395-40e3-befa-f54e035f4293, code: INNER-STORM-2733)
  • Agent (TGC-SERVER): 1275daa1-3996-4ecf-a1db-c82e88f757b4

Email & Identity

  • Email platform: Neptune Exchange (67.206.163.124, Exchange 2016) — confirmed by owner/Mike 2026-06-12. tucsongoldencorral.com mailboxes live on Neptune; accounting@ password resets go through Neptune ECP / AD on DC16 (see 2026-04-30 history).
  • IX cPanel caveat: the domain's website/hosting is on IX (cPanel account tucsongc), and the 2026-05-26 Erick.Godoy@ termination was handled via IX cPanel UAPI. (verify whether any IX cPanel mail accounts/forwarders remain alongside the Neptune mailboxes, or if those were legacy — does not change that primary mail is Neptune.)
  • M365: "Office 365 annual" recurring invoice ($108.69/yr) exists in Syncro, but primary email is Neptune (not M365). Verify what that line actually covers (licensing only vs. active mailboxes).
  • MFA status: (verify)

Network

  • ISP / WAN: TGC-SERVER is colocated at ACG main office, so its connectivity is ACG-office WAN, not a restaurant circuit (verify which ACG office uplink/IP block).
  • Firewall: behind ACG's office network/firewall (TGC-SERVER is colocated at the ACG main office; it is NOT a naked public box at the restaurant despite the 98.181.90.163 public IP). (verify the exact edge device.)
  • VPN: (verify)

Access

  • GuruRMM dashboard: https://rmm.azcomputerguru.com — client filter: Tucson Golden Corral
  • GuruRMM IEX installer: irm 'https://rmm.azcomputerguru.com/install/INNER-STORM-2733/windows' | iex
  • IX cPanel (email / hosting): https://72.194.62.5:2083 — account tucsongc; credentials via vault: infrastructure/ix-server.sops.yaml
  • IX WHM API: https://72.194.62.5:2087 (used for email account management)
  • Vault — GuruRMM enrollment key: clients/tucson-golden-corral/gururmm-site-co-located.sops.yaml
  • RDP to TGC-SERVER: (verify — no RDP path recorded; use GuruRMM agent 1275daa1 or ScreenConnect)

Patterns & Known Issues

  • TGC-SERVER is doing too much. Single Windows Server 2016 machine running DC, DNS, full RDS stack, Hyper-V (with a production ERP VM), SQL Server, and IIS. Customer confirmed Hyper-V was not expected on this box. Architecture needs remediation.
  • MAS90 (Sage 100 ERP) in Hyper-V on the DC. Running as a VM on the same box as Active Directory. No dedicated Hyper-V host. Migration options (dedicated HV host, or P2V to bare-metal Sage) not yet decided — requires customer input on hardware availability and MAS90 usage.
  • Administrator account browsing from the DC. Process list at onboarding showed Chrome running as Administrator on TGC-SERVER (a domain controller). Security risk; should be flagged to customer for remediation (dedicated admin workstation or jump server).
  • Windows Server 2016 EOL approaching. Extended support ends January 2027. OS upgrade planning should be in the queue.
  • Email account churn via Discord. Terminations/additions are requested by Jeffrey Schaufel via the Discord bot, not a formal ticket. Work is straightforward (IX cPanel UAPI) but tickets should continue to be created in Syncro for audit trail.
  • No backup recorded. No backup product or destination observed for TGC-SERVER or workstations. (Verify — may be absent or unreported.)

Active Work

No open tickets in Syncro as of 2026-06-12. See session logs for recent work.

History Highlights

  • 2026-04-30 — Webmail password reset requested for accounting@tucsongoldencorral.com; attempted via Neptune Exchange ECP, resolved via Active Directory on DC16. (Source: session-logs/2026-04-30-session.md)
  • 2026-05-25 — Client onboarded into GuruRMM; TGC-SERVER enrolled (agent 1275daa1, Windows Server 2016, 16 GB RAM, 1.8 TB disk); full Windows role inventory confirmed AD DS, DNS, full RDS stack, Hyper-V, SQL Server, IIS + Certify the Web. Hyper-V flagged as unexpected by customer; MAS90 (Sage 100 ERP) VM found running. Chrome-on-DC and WS2016 EOL noted.
  • 2026-05-26 — Email account Erick.Godoy@tucsongoldencorral.com deleted via IX cPanel UAPI on employee termination request from Jeffrey Schaufel. Billed 0.25 hrs prepaid; Syncro ticket #32327, invoice ID 1650421921.
  • systems/neptune — Neptune Exchange (67.206.163.124, Exchange 2016); accounting@ reset attempt April 2026
  • systems/ix-server — IX cPanel server hosts tucsongoldencorral.com email (account tucsongc)
  • projects/gururmm — GuruRMM client enrollment; TGC-SERVER monitored via agent 1275daa1