786 B
786 B
name, description, metadata
| name | description | metadata | ||||||
|---|---|---|---|---|---|---|---|---|
| feedback-syncro-labor-tax | Labor is never taxable in Arizona — always set taxable=false on labor line items in Syncro |
|
Always pass "taxable": false explicitly on labor line items via add_line_item.
Why: Labor products are configured with taxable: false in Syncro, but the add_line_item API endpoint does not inherit the product's taxable setting — it posts the line item as taxable: true regardless of the product config.
How to apply: Include "taxable": false in every add_line_item payload for labor products (remote, onsite, in-shop, emergency, prepaid). The product itself is correct; the API just doesn't carry it through.