claudetools/.claude/memory/feedback_windows_pro_upgrade_billing.md at b9d4cfde98a66063ca1bf5cd1a6736b9b67fcf08

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Howard Enos 7055ce6acd sync: auto-sync from HOWARD-HOME at 2026-06-24 14:48:56

Author: Howard Enos
Machine: HOWARD-HOME
Timestamp: 2026-06-24 14:48:56

2026-06-24 14:49:26 -07:00

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feedback_windows_pro_upgrade_billing

Every machine upgraded Home->Pro with the ACG Windows Pro MAK key must be invoiced $99 to that customer, with the machine name on the line item

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feedback

RULE (Howard, 2026-06-24): when the ACG Windows Pro MAK key is used to upgrade a machine from Windows Home to Pro, invoice that customer $99 per machine — and name the machine on the line item.

The key is Mike Swanson's Arizona Computer Guru MAK (NOT a client key): vault infrastructure/windows-pro-mak (field credentials.product_key). Used fleet-wide for Home->Pro edition upgrades (changepk.exe flips the edition with the generic Pro key, then slmgr /ipk <MAK>
- /ato activates with this MAK).
Billing: one $99 charge per machine activated, invoiced to the customer that owns the machine. The line-item description MUST name the machine (e.g. "Windows Pro upgrade - MDIRECTOR-PC"). Bill AFTER the upgrade + activation succeed, not before. Use a flat $99 fee/product line (find or create a "Windows Pro Upgrade" product in Syncro; set price_retail=99 explicitly; taxable per the product). This is a license/upgrade fee, NOT prepaid-block labor — do not draw it from a labor block.
Track activations — each consumes one MAK count; watch the remaining allocation (exceeding it means contacting Microsoft to raise the count).

Pending application: the 5 Cascades machines upgraded 2026-06-24 ~6PM (SALES4-PC, NURSEASSIST, MDIRECTOR-PC, LAPTOP-8P7HDSEI, MEMRECEPT-PC) = 5 x $99 = $495 to invoice Cascades once activated. See feedback_verify_live_before_acting for the verify-before-billing discipline.

1.7 KiB Raw Blame History

1.7 KiB

Raw Blame History