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claudetools/clients/khalsa/docs/overview.md
Howard Enos ddf17454c2 sync: auto-sync from HOWARD-HOME at 2026-06-20 07:34:29
Author: Howard Enos
Machine: HOWARD-HOME
Timestamp: 2026-06-20 07:34:29
2026-06-20 07:36:01 -07:00

3.0 KiB

Client Overview

Khalsa Montessori School (Syncro customer 9456554). Also referred to by the client as "Khalsa Family Services" / "Khalsa Schools". Fish-named servers (TROUT, SALMON). Two sites: Camden and River.

Company Name

Khalsa Montessori School

Primary Contact

  • Name: Celeste Duitman (Khalsa Family Services)
  • Phone:
  • Email:
  • Note: 2026-06-19 asked whether the "Trout server" can be retired (it used to host Schoolmaster, now archived). Answer: no, not as-is — TROUT is the live DC/DNS/file/ QuickBooks server. See servers/camden/TROUT.md.

IT / Billing Contacts (from Syncro)

Contract Details

  • Service Level: (not documented)
  • Hours Covered: (not documented)
  • Contract Renewal Date: (not documented)

Environment Summary (live data 2026-06-19)

  • Total Users: (not documented)
  • Total Locations: 2 (Camden, River)
  • Domain Name: khalsa.local (Camden DC = TROUT @ 10.11.12.254)
  • Network: 10.11.12.0/22 (Camden 10.11.12.x, River 10.11.14.x); gateway 10.11.12.1
  • Site WAN egress: 50.145.145.190
  • Remote access: ScreenConnect (computerguru.screenconnect.com) + Splashtop; Syncro RMM agents
  • Site-to-site VPN to ACG (172.16.50.x): documented but BROKEN ("VPN routing issue") — on-net IPs not reachable from ACG; manage via ScreenConnect/Syncro
  • Server Count: 3 known (2 live + 1 offline)
  • RMM/Workstation Count: ~20 Syncro device assets (see Inventory)

Servers

Host Site IP OS Role Status
TROUT Camden 10.11.12.254 WS2016 Std DC + DNS + file (K:) + QuickBooks ONLINE
SALMON River 10.11.14.76 WS2016 Std Standalone file/QuickBooks (River) ONLINE
KHALSADC2 ? ? WS2016 Eval Intended 2nd DC OFFLINE since 2025-08

See servers/camden/TROUT.md, servers/river/SALMON.md, servers/camden/KHALSADC2.md.

Workstation/Device Inventory (Syncro, 2026-06-19)

~20 Syncro device assets incl.: DESKTOP-MAN1CGE, DESKTOP-RKKR9KN, DESKTOP-M45ARIN, LAPTOP-NIBQP9LG, LAPTOP-JCSPNNA5, LAPTOP-AGN1DMAR, LAPTOP-KJJB0R90, KMS-LT11-1, KMS-LT11-2, KHALSA-R-LT1, KHALSA-R-LT2, UE-DONAGHY-L, PRIME-RTG-PC, AD-KHALSA-D-FRO, CAM-LULU-D, DESKTOP-9LT4ICC, AD-JANICE-D, CAM-STAFFROOM-D.

Locations

Camden

  • Address:
  • Phone:
  • Primary Use: Main office; hosts TROUT (DC/DNS/QuickBooks/file)

River

  • Address:
  • Phone:
  • Primary Use: Second site; hosts SALMON (standalone file/QuickBooks)

Key Risks / Open Items

  • TROUT C: drive at 10% free (12 GB) — low-disk risk.
  • No DC redundancy: TROUT is the only live DC (KHALSADC2 offline). TROUT failure = outage.
  • No backup configuration captured for any server — VERIFY backups exist.
  • Windows Defender is the only AV on servers.
  • Onboarding still incomplete: M365/Azure, contacts (phones/emails), contract terms, backup, and per-server share/app detail not yet captured.

Notes

Data captured via Syncro asset API + ScreenConnect session telemetry on 2026-06-19. On-box live audit still needed to itemize TROUT's shares/folders and installed software.