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claudetools/clients/cascades-tucson/docs/user-awareness-email-recoder-phish-2026-04-19.md
Howard Enos c4fdb5a233 sync: auto-sync from ACG-TECH03L at 2026-04-19 12:50:13 
Author: Howard Enos
Machine: ACG-TECH03L
Timestamp: 2026-04-19 12:50:13
2026-04-19 12:50:24 -07:00

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User Awareness Email - "Recorded Message playback" Phish (2026-04-19)

Recipients: crystal.rodriguez@cascadestucson.com, lois.lane@cascadestucson.com, susan.hicks@cascadestucson.com

From: howard@azcomputerguru.com (or Arizona Computer Guru IT mailbox)

Subject: Heads-up: Fake "Recorded Message" email handled

Hi,

This is a quick heads-up: earlier today you each received an email titled "Recorded Message playback" that appeared to come from an internal address. It was a phishing attempt from an external attacker — not a real voicemail or internal message.

A few things to know:

  • You do not need to do anything. We've already removed the message from your mailbox and blocked the sender at the email gateway.
  • Your account is not compromised. We reviewed your mailbox settings, sign-in history, and authentication methods — everything is clean.
  • If you clicked any link in that email, please let me know right away so we can check further.
  • The attacker used a slightly-misspelled display name ("Recoder") and a lookalike sender address. That's a common trick to make phishing look internal.

Crystal — great catch reporting this before clicking. That's exactly the right move. Everyone: when in doubt, forward to me (howard@azcomputerguru.com) and we'll verify before you open anything unusual.

Thanks, Howard Enos Arizona Computer Guru howard@azcomputerguru.com

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