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claudetools/.claude/memory/feedback_backup_targets_never_guessed.md
Howard Enos 66211a5652 sync: auto-sync from HOWARD-HOME at 2026-07-04 19:35:27
Author: Howard Enos
Machine: HOWARD-HOME
Timestamp: 2026-07-04 19:35:27
2026-07-04 19:35:53 -07:00

1.2 KiB

name, description, metadata
name description metadata
feedback_backup_targets_never_guessed Backup targets are a deliberate per-client decision - never infer which machine needs backup or deploy backup jobs from billing counts
type
feedback

When reconciling billed backup lines (e.g. Syncro "Service - Data Backup" qty) against machines actually backing up (MSP360/B2), a mismatch is a BILLING question for Mike/Winter, never a deployment instruction. (Howard, 2026-07-05, GPS->RMM audit backup verification.)

Why: which machine gets backed up is a deliberate choice made per client (usually the server or a specific data machine) — billed qty does not mean "N machines each need a backup job." Guessing targets and adding backup jobs would burn storage and misrepresent what the client agreed to.

How to apply: report mismatches (billed > running, running > billed, dead buckets) as findings with evidence; route the decision to Mike/Winter/client. Only configure a backup job when the target machine is explicitly named by the user/client. Related: project_av_migration_bitdefender_to_edr (the AV migration IS deploy-everywhere, unlike backup — don't conflate the two postures).