Author: Mike Swanson Machine: Mikes-MacBook-Air.local Timestamp: 2026-06-06 11:32:15
8.9 KiB
8.9 KiB
Onboarding Diagnostic Baseline - GTS-W2
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Grade: AMBER
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Host: GTS-W2
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Client: Gonzvar Tax Services (
gonzvar-tax-services) -
Collected (UTC): 2026-06-06T18:11:25Z
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Agent ID: d0c703c1-c9c9-4763-b219-d24442882fb6
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Command ID: 447f17bd-9c1b-473a-9cd4-a45d90ced9cd
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Findings: 0 critical / 7 warning / 16 info / 0 unknown
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OS: Microsoft Windows 11 Pro for Workstations (build 26200)
WARNING (7)
Defender tamper protection is OFF
- Category: security
- ID:
sec.defender.tamper_off - Tamper protection is disabled, so malware or a local admin can silently disable Defender. Enable tamper protection (typically via Intune / Security Center).
RealTimeProtectionEnabled=False; AMServiceEnabled=False; AntispywareSignatureAge=0 days; IsTamperProtected=False
Third-party AV present: Bitdefender Endpoint Security Tools Antimalware
- Category: security
- ID:
sec.av_products.third_party - A non-Defender antivirus is registered. Running two real-time AV engines causes conflicts, performance loss, and detection gaps. Confirm the intended AV and ensure only one provides real-time protection.
Registered AV: Windows Defender, Bitdefender Endpoint Security Tools Antimalware
OS volume is NOT encrypted with BitLocker
- Category: security
- ID:
sec.bitlocker.unencrypted - The operating system volume is unencrypted. Data is exposed if the disk is removed or the device is lost. Enable BitLocker and escrow the recovery key.
Volume=C:; ProtectionStatus=Off; EncryptionPercentage=0; KeyProtectors=
6 pending Windows updates
- Category: security
- ID:
sec.patch.pending - Windows Update reports pending (not installed, not hidden) updates. Some may be security updates. Approve/install on the next maintenance window.
Microsoft.Update.Session search IsInstalled=0 and IsHidden=0 -> 6
Reboot pending
- Category: health
- ID:
health.reboot_uptime.pending - A reboot is pending. Pending reboots can block patches and leave the system in a half-updated state. Schedule a restart.
PendingFileRenameOperations
Uptime is 49.8 days
- Category: health
- ID:
health.reboot_uptime.long_uptime - Uptime exceeds 30 days. Long uptime usually means pending updates have not been applied (reboots deferred). Schedule maintenance.
LastBootUpTime=2026-04-17 15:07:40Z
3 auto-start service(s) not running
- Category: health
- ID:
health.failed_services.stopped - These services are set to start automatically but are not running. Some may be benign; review for security agents, backup agents, or AV that should be running.
Intel(R) Platform License Manager Service (Intel(R) Platform License Manager Service) = Stopped
GoogleUpdaterInternalService150.0.7863.0 (Google Updater Internal Service (GoogleUpdaterInternalService150.0.7863.0)) = Stopped
GoogleUpdaterService150.0.7863.0 (Google Updater Service (GoogleUpdaterService150.0.7863.0)) = Stopped
INFO (16)
Defender real-time protection is OFF (3rd-party AV active)
- Category: security
- ID:
sec.defender.rtp_off - Defender real-time protection is off because a managed/known 3rd-party AV is active. Windows disables Defender real-time protection when another AV registers, so this is expected. Confirm the 3rd-party AV is providing real-time protection.
RealTimeProtectionEnabled=False; AMServiceEnabled=False; AntispywareSignatureAge=0 days; IsTamperProtected=False; SecurityCenter2 AntiVirusProduct: Bitdefender Endpoint Security Tools Antimalware (productState=0x41000, RTP on)
Defender antimalware service is not running (3rd-party AV active)
- Category: security
- ID:
sec.defender.amservice_off - The Defender antimalware service is not active because a managed/known 3rd-party AV is registered. Windows stands Defender down when another AV provides protection, so this is expected. Confirm the 3rd-party AV is running.
RealTimeProtectionEnabled=False; AMServiceEnabled=False; AntispywareSignatureAge=0 days; IsTamperProtected=False; SecurityCenter2 AntiVirusProduct: Bitdefender Endpoint Security Tools Antimalware (productState=0x41000, RTP on)
No competitor/leftover management agents detected
- Category: security
- ID:
sec.foreign_agents.none - No known competitor RMM or unmanaged remote-access agents found in installed programs or services.
Scanned uninstall hives (HKLM + WOW6432Node) and Win32_Service
Expected ACG management tooling present: ScreenConnect / ConnectWise Control
- Category: security
- ID:
sec.foreign_agents.acg.screenconnect_connectwise_control - This is Arizona Computer Guru managed/remote-access tooling that we deploy. Its presence is expected and not a foreign-agent risk.
program: ScreenConnect Client (1912bf3444b41a08) 26.1.24.9579
service: ScreenConnect Client (1912bf3444b41a08) (ScreenConnect Client (1912bf3444b41a08)) Running
Expected ACG management tooling present: Splashtop (SOS/Streamer)
- Category: security
- ID:
sec.foreign_agents.acg.splashtop_sos_streamer_ - This is Arizona Computer Guru managed/remote-access tooling that we deploy. Its presence is expected and not a foreign-agent risk.
program: Splashtop Streamer 3.8.2.0
service: SplashtopRemoteService (Splashtop? Remote Service) Running
Expected ACG management tooling present: Syncro / Kabuto
- Category: security
- ID:
sec.foreign_agents.acg.syncro_kabuto - This is Arizona Computer Guru managed/remote-access tooling that we deploy. Its presence is expected and not a foreign-agent risk.
program: Syncro 1.0.201.18410
service: Syncro (Syncro) Running
All firewall profiles enabled
- Category: security
- ID:
sec.firewall.ok - Domain, Private, and Public firewall profiles are all enabled.
Private=True; Domain=True; Public=True
Local administrators (5)
- Category: security
- ID:
sec.local_admins.list - Members of the local Administrators group. Review for unexpected or unknown accounts (especially leftover MSP/vendor accounts from a prior provider).
GTS\Domain Admins
GTS\gonzvar
GTS-W2\Administrator
GTS-W2\localadmin
GTS-W2\pgonz
OS build supported: Win11 25H2
- Category: security
- ID:
sec.patch.os_supported - Build 26200 (Win11 25H2) is in support until 2027-10-12.
Microsoft Windows 11 Pro for Workstations build 26200
Last hotfix: KB5083769
- Category: security
- ID:
sec.patch.last_hotfix - Most recently installed update (from Get-HotFix; reflects CBS/MSU packages, not all cumulative metadata).
KB5083769 installed 2026-04-15T07:00:00Z
SMBv1 disabled
- Category: security
- ID:
sec.exposure.smb1_off - SMBv1 server protocol is disabled.
EnableSMB1Protocol=False
LAPS detected
- Category: security
- ID:
sec.exposure.laps_present - A LAPS mechanism is present.
Windows LAPS reg key
No stability events in the last 14 days
- Category: health
- ID:
health.stability.clean - No unexpected shutdowns, BSODs, or disk errors logged.
Unexpected shutdowns (id 41)=0; Bugchecks/BSOD (id 1001)=0; Disk errors (id 7/51/153)=0
Domain secure channel healthy
- Category: health
- ID:
health.domain.secure_channel_ok - Machine trust relationship with the domain is intact.
Domain=GTS.local
Time service source
- Category: health
- ID:
health.time.source - Current Windows Time service source.
Source=GTS-SVR25.GTS.local
No backup agent detected
- Category: health
- ID:
health.backup.none - No known backup agent service found. Backup expectation varies by endpoint; confirm whether this machine is supposed to have local/cloud backup and whether server-side or M365 backup covers it.
No matching backup service in Win32_Service
Inventory Baseline Summary
- Manufacturer / Model: LENOVO / 90SM006QUS
- Serial: MJ0JAWPT
- CPU: 12th Gen Intel(R) Core(TM) i5-12400 (6 cores / 12 logical)
- RAM (GB): 15.7
- BIOS: M49KT29A (2024-01-04)
- Chassis is laptop: false
- TPM present / Secure Boot: true / true
- Domain joined: true (GTS.local)
- OS activation licensed: true
- Uptime (days): 49.8
- Pending reboot: true
- Installed software count: 48
- Scheduled tasks (non-MS, enabled): 46
- Local administrators: GTS\Domain Admins, GTS\gonzvar, GTS-W2\Administrator, GTS-W2\localadmin, GTS-W2\pgonz
Fixed volumes
- [SYSTEM] - 0.2 GB free of 0.2 GB (76.9%)
- C: - 756.7 GB free of 929.3 GB (81.4%)
- [WinRE_DRV] - 1.2 GB free of 2 GB (60.2%)
Network adapters
- Realtek PCIe GbE Family Controller - IP: 192.168.0.146, fe80::826b:1844:b416:d971 - DNS: 192.168.0.2, 192.168.0.5 - DHCP: true
Diff vs Prior Baseline
- No prior baseline found for this host. This is the first baseline.
Generated by run-onboarding-diagnostic.sh (GuruRMM onboarding diagnostic, Phase 1). Raw snapshot: GTS-W2-20260606T181016.json (immutable).