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claudetools/wiki/clients/lens-auto-brokerage.md
Howard Enos 9de4764ca6 wiki: compile lens-auto-brokerage (seed) 
Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
2026-06-17 09:57:12 -07:00

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type, name, display_name, last_compiled, compiled_by, sources, backlinks
type name display_name last_compiled compiled_by sources backlinks
client lens-auto-brokerage Len's Auto Brokerage 2026-06-17 HOWARD-HOME/claude-main
clients/lens-auto-brokerage/docs/overview.md
clients/lens-auto-brokerage/docs/billing-log.md
clients/lens-auto-brokerage/docs/gururmm-deployment.md
clients/lens-auto-brokerage/docs/issues/log.md
clients/lens-auto-brokerage/PROJECT_STATE.md
clients/lens-auto-brokerage/session-logs/2026-06/2026-06-17-howard-deskman-crash.md
session-logs/2026-06-01-howard-client-status-and-qwm.md
session-logs/2026-05-22-recovered-add-client-for-swanson-len-in-rmm.md
session-logs/2026-04-16-howard-client-docs-import.md

Len's Auto Brokerage

Auto brokerage in Tucson, AZ. Workgroup environment (no AD domain) of ~8 active Windows endpoints plus one production server, managed by ACG. Defining current concern: a legacy Windows Server 2008 box (lab-server) still in service and overdue for decommission, with Deskman and QuickBooks data slated to move to the new Server 2019 box.

Profile

  • Contract type: Managed — recurring monthly ($190.87/mo) plus prepaid hour block and ad-hoc project/break-fix labor
  • Key contacts: 520-247-1089, 520-318-1040 (names not in Syncro — verify). Known staff (from managed endpoints): Becky, Josh, Dawn, Madonna.
  • Billing rate: (verify — check Syncro labor line items)
  • Hours remaining (prepaid): 4.25 hrs as of 2026-06-17 (Syncro). Note: 11.0 block hours moved to "AT" on 2025-08-19.
  • Syncro customer ID: 3289131
  • Managed devices (Syncro assets): 15 (8 enrolled & online in GuruRMM)
  • Active ticket: None open in Syncro as of 2026-06-17

Infrastructure

Servers & Services

Host IP Role OS Notes
LAB-SVR (Syncro: LENS-SV; old name DESKTOP-BMBTQLI) 192.168.1.81 Current production server Windows Server 2019 Std (10.0.17763) HPE ProLiant MicroServer Gen10 Plus v2, SN 3M1D1T12PD, 16GB RAM. Server 2019 installed 2026-04-15; enrolled in GuruRMM 2026-06-01. One box, three names. Deskman + QuickBooks migration target.
LAB-SERVER (lab-server) 192.168.1.241 OLD server — EOL, to decommission Windows Server 2008 SP2 (6.0.6002) HP ProLiant ML310e Gen8 v2, SN MX253500HB, Xeon E3-1220 v3. WORKGROUP. EOL since Jan 2020. Still powered; currently runs Deskman + QuickBooks. GuruRMM agent will NOT install (pre-TLS1.2 / UCRT) — decommission instead.

Managed Endpoints (GuruRMM — 8 online)

DESKTOP-0J55V6L (Win11 Home), DESKTOP-JDQMLCE (Win11 Pro), EV-DAWG (Win11 Pro), Josh-Lens (Win11 Pro), LAB-Becky (Win10 Pro), LAB-DAWN (Win11 Pro), LAB-MADONNA (Win11 Pro), LAB-SVR (Server 2019). Offline >2mo / Syncro-removed (no action): DESKTOP-LJ825H1, LAB-005252, MATT, PARKER.

Network

  • ISP / WAN: 174.77.67.237
  • LAN: 192.168.1.0/24
  • Domain: None — WORKGROUP

Access

  • Remote access: ScreenConnect (present on endpoints; primary remote method — no AD/GPO)
  • RDP (lab-server): enabled 2026-04-13 (fDenyTSConnections=0); modern-client RDP fails with 0x800706be (CredSSP/TLS incompatibility on Server 2008)
  • GuruRMM: client bc76984f-8dc9-42e7-b978-c8def1143144, site "Main" d8f69cd8-5c42-43bc-ae45-9cc6078d37fb, site/enrollment code UPPER-STAR-2820
  • Vault path: clients/lens-auto-brokerage.sops.yaml

Patterns & Known Issues

  • EOL Server 2008 (lab-server) still in production — the central risk. No security updates for 6+ years; hosts Deskman + QuickBooks pending migration. GuruRMM agent cannot run on it; it is monitored only by being left until decommission.
  • RDP to lab-server fails (0x800706be) — CredSSP/TLS layer mismatch between modern clients and Server 2008; expect local-console or legacy security-layer work.
  • Deskman transient update crash — Deskman gui.exe (.NET) can throw System.UnauthorizedAccessException (CLR20r3) when opened mid-update; clears on its own once the updater finishes. If it does NOT clear, treat as a permissions/ACL issue (grant Modify on the program/data folder or relocate data to ProgramData).
  • One box, three names — LAB-SVR (GuruRMM) = LENS-SV (Syncro) = DESKTOP-BMBTQLI (old doc). Confirmed same physical server (SN 3M1D1T12PD, IP .81). Avoid re-investigating as separate machines.
  • "Swanson, Len" is a SEPARATE RMM client — a personal/home account for the owner (RMM client 607ab79d, site "Home"), distinct from this business. Do not conflate.

Active Work

  • No open Syncro tickets as of 2026-06-17.
  • Open project — Deskman + QuickBooks migration off lab-server (2008) to LAB-SVR (2019), then decommission the 2008 box. High priority (security/compliance).
  • GuruRMM deployment is COMPLETE & RECONCILED (8 agents online); optional straggler catch via site walkthrough + self-installer (UPPER-STAR-2820).

History Highlights

  • 2026-04-13 — Client onboarded: folder/docs created, server inventory taken, RDP enabled on lab-server; CredSSP RDP failure diagnosed; Deskman + QuickBooks migration scoped.
  • 2026-04-15 — DESKTOP-BMBTQLI rebuilt as Windows Server 2019 (now LAB-SVR), becoming the production server.
  • 2026-06-01 — GuruRMM deployment via ScreenConnect completed and reconciled against Syncro assets (8 endpoints online). Confirmed LAB-SVR = LENS-SV = DESKTOP-BMBTQLI. lab-server confirmed un-enrollable.
  • 2026-06-17 — Deskman crash (UnauthorizedAccessException) on lab-server reported by Becky; root-caused as transient mid-update file lock; self-resolved, no fix applied.

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