| Cascades of Tucson |
Prepaid block $175/hr, ~28.0 hrs remaining; senior living; active domain migration + HIPAA compliance project; single DC on aging R610 hardware; ALIS admin consent granted 2026-06-03 (resolved AADSTS65001); caregiver device allow-list CA policy staged (report-only); open ticket #32370 (eFax + scanner onsite) |
2026-06-03 |
| Dataforth Corporation |
Prepaid block ~$2,099/mo; signal conditioning manufacturer; 64 DOS test stations; 2025 crypto attack recovery; 2026-03-27 phishing incident + MFA rollout; active test datasheet pipeline project; Neptune Exchange colocated at D2; 2026-06-02 Syncro asset reconciliation (78→20 keep/21 flag/28 remove/9 verify); fleet-wide Syncro agent break ~2025-10-06; Bitdefender phase-off in progress |
2026-06-02 |
| Instrumental Music Center |
Prepaid block $175/hr, 12.5 hrs remaining; music retail/repair; AIMsi POS on SQL Server 2019; phantom DC causing slow logons; GuruRMM enrolled (IMC1) |
2026-05-24 |
| Valley Wide Plastering |
Prepaid block, 10 hrs remaining; plastering/stucco contractor; HP DL360 Gen10 + XenServer; VB6 app modernization project; RDWeb brute-force incident; 11 Yealink phones pending |
2026-05-24 |
| ACG Internal Infrastructure |
ACG's own hosting infra — Neptune Exchange (cert expires 2026-05-31, DkimSigner disabled), IX server, Cloudflare tunnel workaround, ACG M365 tenant gaps |
2026-05-24 |
| BirthBiologic |
Bio/healthcare; BB-SERVER (WS2016) GuruRMM enrolled; Datto→SharePoint migration incomplete; M365 apps partially consented |
2026-05-24 |
| CryoWeave |
Custom cryogenic cable assemblies; cPanel on IX; website redesign + SEO project in progress; Syncro ID not documented |
2026-05-24 |
| Glaz-Tech Industries |
~200 users, 9 locations; M365; two phishing campaigns bypassed MailProtector via secondary MX (removed); no MFA enforcement yet; SCL bypass rules for vendor DMARC failures + MailProtector digests |
2026-06-02 |
| Grabb & Durando Law Office |
Personal injury law firm; GND-SERVER GuruRMM enrolled; AI demand review app scoped ($4K–$7K); website migration pending; plaintext DB password in README needs vaulting |
2026-05-24 |
| Pavon |
Former/archive client; GeoVision NVR surveillance; OwnCloud at 172.16.3.22 backed by Uranus; cron stacking fixed; Nextcloud migration deferred 3–6 months |
2026-05-24 |
| Rednour Law Offices |
Law firm; M365 rednourlaw.com (tenant 4a4ca18a) fully onboarded 2026-05-31; all 5 ComputerGuru SPs consented; no MDE license; 3 workstations GuruRMM enrolled (FRONTDESKRECEPT/LEGALASST/REDNOURCARRIEVI); Carla Skinner renamed from Emma; prior MSP agents (ScreenConnect/Splashtop/Datto) still present; shared-drive access for Nick Pafford deferred |
2026-06-02 |
| Peaceful Spirit Therapeutic Massage |
Massage therapy practice; PST-SERVER (192.168.0.2) + 5 GuruRMM agents; L2TP/IPsec RRAS VPN complete across all machines; Syncro 278525 (Peaceful Spirit Massage) |
2026-06-02 |
| Sombra Residential LLC |
Property management; Server2013 (actually WS2012 EOL, unpatched) + DESKTOP-UQRN4K3 GuruRMM enrolled; Transwiz migration artifacts cause Office credential prompts |
2026-05-24 |
| Stamback Septic |
Septic services; prepaid block ~3.5 hrs remaining; DESKTOP-BTR2AM3 + StambackLaptopNew GuruRMM enrolled; OneDrive identity wipe pattern documented |
2026-05-24 |
| BG Builders LLC |
Construction; M365 bgbuildersllc.com (CIPP: sonorangreenllc.com); terminated employee (Lesley Roth) — account disabled, litigation hold, device wipes pending; no Intune |
2026-05-24 |
| Equity Valuation Services (EVS) |
Financial services; minimal infra documented; single Win11 VM maintained by Howard; Win11 right-click menu fix applied |
2026-05-24 |
| Furrier / Desert Rat |
Mike Furrier owner; desertrat.com on websvr/cPanel; DMARC p=reject + Mailprotector SBR fix applied 2026-04-21; tim@ is a forwarder (not a mailbox); Syncro ID 391491 |
2026-05-24 |
| Horseshoe Management |
Property management; prepaid block 31.75 hrs remaining at $175/hr; APC Smart-UPS P.17 bypass relay fault cleared; repeat UPS failures suggest electrical issue; plaintext creds in Syncro notes — needs vault migration |
2026-05-24 |
| Kittle Design & Construction |
Design & construction; M365 kittlearizona.com; breach confirmed (Alexis hidden inbox rule + duplicate Authenticator); broad OAuth consent revoked; Ken inbox rule unresolved; no Entra P1/P2 |
2026-05-24 |
| The Law Offices of Chris Scileppi |
Law firm; Syncro ID 9601863; Sylvia Mac mini (M2 8 GB) mail memory exhaustion; Mail disabled; on webmail; replacement Mac mini (M4 16/24 GB) pending order; GuruRMM enrollment blocked |
2026-05-24 |
| Western Tire |
Tire retail (jackfurriers.com brand); Mike Furrier owner (Syncro ID 391491); email migrated from websvr to IX 2026-04-22; 30 mailboxes; SSL cert expires 2026-05-30 |
2026-05-24 |
| Kittle (general contractor) |
General contractor Tucson AZ; Syncro 32460233; HPE MicroServer Gen11 WS2025 EVAL at 10.0.0.5; no backups, no firewall; DKIM/DMARC missing; 3 plaintext creds in Syncro notes; GuruRMM onboarding 2026-05-08 |
2026-05-24 |
| Khalsa (two-site) |
Two-site client (Camden + River); onboarding not completed; domain khalsa.local, DC TROUT at 10.11.12.254; Mac domain-join runbook documented; template docs otherwise empty |
2026-05-24 |
| Lone Star Electrical Systems |
Electrical contractor Tucson AZ; Syncro 33809612, prepaid block 13.5 hrs; Google Workspace (not M365); ManageEngine MDM (Zoho); Unraid server (7.1.4, USB migrated 2026-06-02); LS-1/LS-2 Sophos removal COMPLETE (2026-06-02); Defender active on both; field/mobile-first |
2026-06-02 |
| Anaise |
Single workstation client; contact David (anaisedavid.office@gmail.com); DESKTOP-O8GF4SD; creds in vault at clients/anaise/desktop-o8gf4sd.sops.yaml; onboarding incomplete; M365 enrollment unconfirmed |
2026-05-24 |
| ACG Website (azcomputerguru.com) |
Public website redesign (Astro); score 33/40; placeholder testimonials + no-backend form are pre-launch blockers; OKLCH token design system; see internal-infrastructure.md for ACG servers |
2026-05-24 |
| Quantum WMS |
WMS company; quantumwms.com tenant (ddf3d2c9); GoDaddy decoupling + M365 migration; 2x Business Premium + Exchange Online Plan 1; deadline 2026-06-03; Tenant Admin consented 2026-05-26 |
2026-05-26 |
| AT Trebesch |
Residential, Tucson AZ; Syncro 238740; GuruRMM enrolled (DESKTOP-QNP3ON5, SWIFT-LION-2892); PST contact recovery imported (~660 contacts, emails populating, one Gleason); 4 source PSTs re-mounted after accidental unmount; Suggested Contacts (639) cleared (not reversible); pending Howard clarification before next step; Syncro #31953 open |
2026-06-02 |
| Deere Park Development, LLC |
Property development ("Glabman"); Syncro 7088463; per-incident, no prepaid block; no tax rate assigned (must fix before billing); active estimate #7190 (ticket #32366) — UniFi WiFi 7 deployment (4x U7 Pro + 2x U7 Mesh + UCG Ultra + USW-Flex-2.5G-8-PoE), $2,816.70, Fresh |
2026-06-02 |
| Universal Cryogenics |
New client onboarded 2026-06-02; ucryo.local DC (UC2-SERVER), 8 agents, 2019 TrickBot remediated, Backblaze TLS backup fix |
2026-06-02 |