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claudetools/wiki/clients/goldstein.md

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type, name, display_name, last_compiled, compiled_by, sources, backlinks
type name display_name last_compiled compiled_by sources backlinks
client goldstein Goldstein (Sheldon Goldstein) 2026-07-06 HOWARD-HOME/claude-main
clients/goldstein/session-logs/2026-07/2026-07-06-howard-dallas-rmm-onboard.md
clients/goldstein/onboarding-baselines/DALLAS-20260706T233936.md

Goldstein (Sheldon Goldstein)

Profile

  • Contract type: Break-fix / T&M (Syncro prepay_hours = 0). History shows a small monthly recurring invoice (~$59.30) alongside occasional labor at $150/hr remote.
  • Key contacts: Michelle Goldstein — 972-814-5677 (Dallas location); Sheldon Goldstein — sheldon@lawyersdallas.com; "Armory Park Location" (Tucson).
  • Billing rate: $150/hr remote (verify onsite/emergency against Syncro).
  • Hours remaining (if prepaid): none (break-fix).
  • Syncro customer ID: 25307933
  • Managed devices (Syncro assets): 1
  • Two physical locations: Dallas, TX (Michelle) and Tucson, AZ / Armory Park (Sheldon). Law firm (lawyersdallas.com).

Infrastructure

GuruRMM

  • Client: Goldstein — 7eed26be-4126-40a5-8414-3c0c28b9d182
  • Sites:
    • Dallas (TX) — site code SILVER-PEAK-3739, id 653b7e39-5e5e-4b93-b135-c70fc12ececa
    • Tucson (AZ) — site code RED-LION-9255, id 4526ef0e-31d6-48f1-8df4-40d3a16519c1

Endpoints (GuruRMM agents)

Host Site OS Notes
DALLAS Dallas Windows 11 Home (26200 / 25H2) Lenovo Yoga Slim 7 15ILL9, serial PF570RZ0; Michelle's laptop (Dallas\miche); workgroup; enrolled 2026-07-06; agent id 36c7bbc8-504f-4b4a-8995-3b3e5cdc0f02
ASUS-2024 Dallas Windows Pre-existing Dallas-site agent
DalRes10 Tucson Windows (verify role)
GS-Backup Tucson Windows Name implies backup box (verify)

DALLAS endpoint detail (onboarding baseline 2026-07-06, grade AMBER)

  • Intel Core Ultra 7 256V, 15.6 GB RAM; TPM + Secure Boot; BitLocker on C: 100% (RecoveryPassword + TPM).
  • Public IP 99.127.21.4; private 192.168.1.226 (Intel Wi-Fi 7 BE201); DNS/gateway 192.168.1.1.
  • Defender active + tamper-protected (only registered AV); all firewall profiles on; SMBv1 off; LAPS present.
  • Local admins: Dallas\Administrator, Dallas\miche.

Access

  • Remote access: ScreenConnect (ConnectWise Control) — DALLAS session 29c62473-a5cb-4e94-a190-c91f05031809, tagged Company=Goldstein / Site=Dallas. GuruRMM agent also present.
  • GuruRMM install (Dallas site): https://rmm.azcomputerguru.com/install/SILVER-PEAK-3739
  • Vault: (verify — no client secrets vaulted yet)

Patterns & Known Issues

  • Multi-site under one Syncro customer — Dallas (TX) and Tucson (Armory Park) locations map to two GuruRMM sites; make sure new endpoints land in the correct site (Dallas machines → SILVER-PEAK-3739).
  • DALLAS laptop hygiene (2026-07-06): pending Windows updates + pending reboot; time source on local CMOS (not NTP); no backup agent detected — confirm whether this laptop needs cloud/local backup.

Active Work

  • Syncro #32490 — "Remote - Unable to remote access to the computers in Dallas" (New). ScreenConnect installed + GuruRMM agent deployed to DALLAS on 2026-07-06; private note added.

History Highlights

  • 2026-07-06 — Onboarded DALLAS (Michelle's Lenovo) to remote management: ScreenConnect installed, GuruRMM agent deployed into the existing Goldstein/Dallas site, onboarding diagnostic run (AMBER, 0 critical). Ticket #32490.

(none yet)