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Mike Swanson 943f1d1a2d sync: auto-sync from GURU-BEAST-ROG at 2026-05-22 11:46:56

Author: Mike Swanson
Machine: GURU-BEAST-ROG
Timestamp: 2026-05-22 11:46:56

2026-05-22 11:46:58 -07:00

3.8 KiB

Raw Blame History

Session Log — 2026-05-22

User

User: Mike Swanson (mike) — via Discord Bot
Machine: GURU-BEAST-ROG (Discord Bot service)
Role: admin
Session Span: ~2026-05-22 (Discord thread: #What is Stephen Woodford's cell number?)

Session Summary

This session originated from a Discord request in the #botmagic channel from Rob (restricted user, ID: 261978810713505792), who asked for Stephen Woodford's cell phone number. Per access policy, the request was declined for Rob as he is a read-only/informational user with no vault or credential lookup access.

Mike (ID: 264814939619721216) then picked up the thread and directed the bot to look up Woodford in Syncro. A customer search for "Woodford" returned Wooden Bucket Creative (customer ID: 29873088, email: stephen@woodenbucketcreative.com). The account had one contact on file — Edward King (ID: 2663827, noted as "father in law") — but no Stephen Woodford contact and no mobile number on the main profile.

Rob provided clarifying context that Wooden Bucket Creative is owned by Stephen Woodford and that he did not see Edward King when checking the Syncro GUI manually. Mike then provided Stephen's cell number (520-370-5086) and directed the bot to add it to the main Wooden Bucket Creative customer profile.

The customer profile was updated via PUT /customers/29873088 with mobile: "5203705086". The API response confirmed the update succeeded and revealed the main profile already had the name fields set to "Stephen Woodford" — so the customer is correctly identified in Syncro, just lacked a mobile number. A #bot-alerts post was made confirming the update.

Key Decisions

Declined Rob's initial request per restricted-user policy (no credential/contact lookups for non-team members).
Did not attempt to update or rename the Edward King contact — Mike specified to add the number to the main profile, not a contact record.
Used PUT /customers/<id> directly on the customer profile rather than modifying any contact record, per Mike's instruction ("add it to the Woodenbucket main profile").

Problems Encountered

Initial /contacts?query=Woodford search returned the full contacts list (65KB) rather than filtered results — the endpoint does not reliably filter by query. Worked around by parsing the response locally, which returned no Woodford matches.
The customer record listed "Edward King" as the only contact, which conflicted with Rob's report of not seeing that name in the GUI. No resolution — discrepancy noted but not investigated further. The main profile correctly identifies Stephen Woodford.

Configuration Changes

None.

Credentials & Secrets

Syncro API key used: Mike's key (T259810e5c9917386b-52c2aeea7cdb5ff41c6685a73cebbeb3) — hardcoded in syncro skill per-user block.
No vault paths accessed this session.

Infrastructure & Servers

Syncro PSA: https://computerguru.syncromsp.com/api/v1
Customer record: https://computerguru.syncromsp.com/customers/29873088

Commands & Outputs

# Customer search
GET /customers?query=Woodford&per_page=25
# -> Wooden Bucket Creative (ID: 29873088)

# Full customer fetch
GET /customers/29873088
# -> One contact: Edward King (ID: 2663827), phone: 602-617-3641, mobile: (empty)

# Mobile update
PUT /customers/29873088
# Payload: {"mobile": "5203705086"}
# Response: confirmed mobile and phone both set to 5203705086, name: Stephen Woodford

Pending / Incomplete Tasks