live GuruRMM / Datto EDR / ScreenConnect / Syncro 2026-07-06
wiki/projects/gps-rmm-audit.md
Janet Altschuler
GPS client, individual-named account. Confirmed separate from JANC Excavation
(Syncro cid 457710 vs 2248945). Two managed machines, tied together across GuruRMM,
Datto EDR, and ScreenConnect on 2026-07-06.
Machines (2)
Host (SC / EDR)
RMM hostname
Logged-on user
Role
ALTSCHULER-FRON
Altschuler-Front
ALTSCHULER-FRON\Owner
Front-desk PC
ALTSCHULER-JANE
Altschuler-Janet
ALTSCHULER-JANE\Owner
Janet's workstation
Both online 2026-07-06. Syncro lists 3 asset records (2 laptops + a "Custom Bitfenix
Merc Desktop", cid 457710) all with last_synced: None — manually-entered, so only the
2 live machines above are actually managed.
Management & security stack (all tied to one client identity 2026-07-06)
GuruRMM — client Janet Altschuler (d041b8db-1f68-4b30-9ef9-c7b38f44c079),
site Main / GOLD-LION-1382. Both agents enrolled 2026-07-06 via ScreenConnect
send-command (bucket-C deploy pattern). Key vaulted clients/altschuler/gururmm-site-main.sops.yaml.
Datto EDR — both registered + online in org "Altschuler, Janet"
(c430e9ac-5d5f-43a7-af8b-f241f6a7dfb1), agent v3.17.1.5552. Reg key altschul01
(vaulted msp-tools/datto-edr-regkeys.sops.yaml). EDR was already present on both — left as-is.
Datto RMM — also installed on both (pre-existing management stack, separate from GuruRMM).
ScreenConnect — both sessions normalized 2026-07-06 to Company "Janet Altschuler",
Site "Main" (were "Altschuler") so SC / GuruRMM / wiki share one client identity.
Session IDs: FRON 73e2b210-a794-4c82-8903-8b9d55842eab, JANE 00aab70e-dcce-4278-83ea-7c6107ce6b73.
GPS billing & backup status
GPS: 2 devices billed. Backup: 2 Data Backup seats billed at $0 (Syncro schedule 2666).
Backup: CONFIRMED NOT RUNNING (2026-07-06, endpoint-verified). With RMM on both
machines, a direct scan found no backup software, no backup service, no scheduled
backup task, no Windows Server Backup, and no Datto backup agent on either box (only
Dropbox on ALTSCHULER-FRON, installed but stopped). Also nothing in MSP360 / B2 / Seafile
/ ownCloud / Datto Workplace. No Datto Windows Agent + two physical workstations (no
server) effectively rules out an agentless SIRIS backup too. She pays for 2 backup
seats but nothing is backing up. Sent to Mike + Winter 2026-07-06. Do NOT provision a
backup job off the billing count — per-client decision
(feedback_backup_targets_never_guessed). See projects/gps-rmm-audit/backup-map.md.
