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wiki: compile michaeljohnson (full) - GuruRMM onboarding (AMBER/RED baselines) + Datto EDR/AV deploy (no Bitdefender present) + static-IP share fix + #32477 billed; break-fix $175 onsite per Syncro

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Howard Enos
2026-06-29 22:50:08 -07:00
parent fa589a198b
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@@ -58,7 +58,7 @@ Run `/wiki-lint` to check for stale entries and broken backlinks.
| [Universal Minerals International](clients/universal-minerals.md) | Minerals/commodities, Tucson AZ; Syncro 34844920; **break-fix, no prepaid/RMM**; CyndyOffice (HP Pavilion TP01, Win11 Home, QuickBooks Enterprise 22.0) intermittent hard-freeze (Kernel-Power 41, no dump = hardware/firmware) — BIOS F.38 + Fast Startup off + memtest passed 2026-06-10, PSU prime remaining suspect; QB messaging crash-loop repaired; ticket #32397 monitoring; temporary diagnostic RMM agent removed same-day | 2026-06-10 |
| [Putt Land Surveying](clients/putt-land-surveying.md) | Land surveying firm; Syncro 7180175; managed services $223.92/mo; 7 devices; M365 direct (8 mailboxes, cloud-only, 2x Basic + 5x Premium); **DNS wipe 2026-06-09** — all records deleted (MX, SPF, autodiscover, A), email+website down; GoDaddy domain in client's own account (no ACG control); ticket #32404 Waiting on Customer; remediation tools onboarded 2026-06-10 | 2026-06-10 |
| [Gonzvar Tax Services](clients/gonzvar-tax-services.md) | Tax services firm; Syncro 1830740 ("Gonzvar Tax Service", break-fix, ~$175/hr); 6 machines in GuruRMM (GTS.local AD, 2 servers + 4 workstations); open security findings from 2026-06-06 onboarding baseline; QuickBooks RemoteApp + Tailscale VPN pending | 2026-06-12 |
| [Michael Johnson (Law Office)](clients/michaeljohnson.md) | Solo legal practice (inferred — WordPerfect/Seabill, paralegal), Tucson AZ; Syncro 152567 (since 2013), break-fix, no prepaid; mail on Google (not M365); 2-person peer-to-peer workgroup (Michael + Crystal); GuruRMM onboarded 2026-06-29 (site Main, BRIGHT-RIVER-8998) — DESKTOP-GG4LKSL (AMBER) + MJ-PARALEGAL (RED: firewall off + E: 0% free); no backup agent on either; open #32477 onsite printers | 2026-06-29 |
| [Michael Johnson (Law Office)](clients/michaeljohnson.md) | Solo legal practice (inferred — WordPerfect/Seabill, paralegal), Tucson AZ; Syncro 152567 (since 2013), break-fix, no prepaid ($175 onsite); mail on Google (not M365); 2-person peer-to-peer workgroup (Michael + Crystal, share now on static IP); GuruRMM onboarded 2026-06-29 (site Main, BRIGHT-RIVER-8998) + Datto EDR/AV on both — DESKTOP-GG4LKSL (AMBER) + MJ-PARALEGAL (RED: firewall off + E: 0% free); no backup agent on either; no open tickets | 2026-06-29 |
| [Tohono O'odham Nation DoIT](clients/tohono-oodham-doit.md) | Tribal government IT dept; Syncro 33069069; Starlink reseller client — 2x Check Point 1550 field sites on Starlink Roam (CGNAT); break-fix $175/hr; VPN design (IPsec vs Tailscale) pending | 2026-05-27 |
| [Tucson Golden Corral](clients/tucson-golden-corral.md) | Restaurant (Tucson AZ); Syncro 3859123; prepaid block 12.75 hrs; email on Neptune Exchange; WS2016 single-box DC/RDS/Hyper-V/SQL + Sage 100 ERP (TGC-SERVER colocated at ACG main office); architecture concerns outstanding | 2026-05-26 |
| [Russo Law Firm](clients/russo-law.md) | Tucson law practice; Syncro 23331699; managed $543.50/mo (GPS+AV+backup+Seafile hosting+Office) + OIT phone $45.44/mo; 12 prepaid hrs; M365 rrs-law.com (~3 seats, admin guru@ vaulted); **active pre-sales 2026-06: wants to move ~6.5 TB from Seafile to SharePoint — full live move ~$1,120/mo (~$13.4K/yr), recommend hybrid (SP Online working set + Seafile bulk); phone meeting pending, client not yet responded** | 2026-06-15 |