sync: auto-sync from HOWARD-HOME at 2026-06-25 12:31:56
Author: Howard Enos Machine: HOWARD-HOME Timestamp: 2026-06-25 12:31:56
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@@ -11,7 +11,7 @@ Rules only. Incident detail and ticket numbers live in [[feedback_syncro_history
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## 1. ALWAYS preview comments before posting — no exceptions
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Show the full comment text and wait for explicit confirmation before posting **any** comment to a Syncro ticket. No exceptions — not billing, not resolution notes, not client-facing, not internal/hidden notes.
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Canonical rule + the incident that forged it: [[feedback_syncro_preview_mandatory]] (SSOT — read it). In short: show the full comment text and wait for explicit confirmation before posting **any** comment to a Syncro ticket. No exceptions — not billing, not resolution notes, not client-facing, not internal/hidden notes.
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**Apply:** draft → show as a formatted block → "Good to post?" → wait for yes → only then POST. Also ALWAYS ask for minutes + labor type before logging time — never assume a default.
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