sync: auto-sync from GURU-5070 at 2026-07-17 17:17:55
Author: Mike Swanson Machine: GURU-5070 Timestamp: 2026-07-17 17:17:55
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@@ -47,8 +47,17 @@ audit; several fields are verified-from-systems, others flagged as gaps to fill.
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- **Backup:** billed 1x Service - Data Backup, but **NO Backblaze B2 bucket exists for AMT**
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— backup destination unconfirmed (Datto? another target? not running?). VERIFY. [FLAG]
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- **AV:** none billed. (Not in scope; small client.)
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- **Email:** 5x "Exchange Hosted Email" + spam filtering — **host not documented** (ACG-hosted
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Exchange vs third party). Document the actual mail host + admin portal. [GAP]
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- **Email:** 5x "Exchange Hosted Email" + spam filtering. **Host = ACG's Neptune Exchange**
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(Exchange 2016 — `neptune.acghosting.com` / internal `172.16.3.11` / ext `67.206.163.124`;
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physically at Dataforth D2, see [[internal-infrastructure]]). Inbound is MX-routed through
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**Mailprotector CloudFilter** (`amtransit-com.inbound.emailservice.io`) then delivered to
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Neptune. `amtransit.com` DNS is **external** (ns1/ns2.server312.com — NOT ours). OWA:
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`https://neptune.acghosting.com/owa/`; admin via WinRM/EMS as `ACG\administrator` (vault
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`clients/dataforth/neptune-exchange.sops.yaml`, needs VPN). Confirmed 2026-07-17 via **GuruRMM**
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(AD `proxyAddresses` lookup run on-box on NEPTUNE agent `b3a9b454-…`, since WinRM needs VPN).
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NOT on IX or websvr. **6 mailboxes** on amtransit.com: `driver@` (AMT Driver Mail), `driver-ext@`
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(Driver Mail), `bertie@` (Ana Lozano), `matilde@` (Matilde Slate), `nydia@`, `caitlin@`.
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**[FLAG] 6 mailboxes vs 5 billed** "Exchange Hosted Email" — reconcile with billing (Winter).
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- **VoIP:** PacketDial / OITVOIP — VOIP 500 + 3 extensions + E911. Manage via `/packetdial`.
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## Access
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@@ -58,7 +67,8 @@ audit; several fields are verified-from-systems, others flagged as gaps to fill.
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## Open items (from GPS->RMM audit)
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1. Confirm backup destination for the billed Data Backup line (no B2 bucket found). [FLAG — Winter/billing]
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2. Document email host + admin portal for the 5 hosted mailboxes.
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2. ~~Document email host + mailboxes~~ — **DONE 2026-07-17**: on **Neptune Exchange** (via Mailprotector filter); 6 mailboxes captured via RMM/AD lookup (see Services → Email).
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5. **[BILLING] 6 amtransit mailboxes exist vs 5 billed** "Exchange Hosted Email" — reconcile (Winter).
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3. Capture key contact name(s) + primary admin credentials -> vault.
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4. Reconcile 2 RMM agents vs 1 GPS device billed.
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