sync: auto-sync from GURU-BEAST-ROG at 2026-06-19 11:10:55

Author: Mike Swanson
Machine: GURU-BEAST-ROG
Timestamp: 2026-06-19 11:10:55

clients/shinn-sharon/session-logs/2026-06/2026-06-19-mike-scansnap-desktop-shortcut.md

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+# Session Log — Sharon Shinn: ScanSnap Desktop Shortcut
+
+## User
+- **Executed by:** ClaudeTools Discord Bot (GURU-BEAST-ROG)
+- **Requested by:** Mike Swanson (@azcomputerguru, via Discord) - admin
+- **Role:** automation (acting on the requester's behalf)
+
+---
+
+## Session Summary
+
+Mike requested that ScanSnap be checked on Sharon Shinn's computer and a desktop shortcut be created for it.
+
+The RMM was queried to locate Sharon Shinn's machine. SP-SharonW11 was found online under client "Shinn, Sharon" (Home site). A PowerShell command was dispatched via GuruRMM to check for ScanSnap software by querying the Windows registry uninstall keys, scanning common PFU/Fujitsu install paths, and checking the Start Menu for ScanSnap entries.
+
+ScanSnap Home v3.3.1.5 was confirmed installed at `C:\Program Files (x86)\PFU\ScanSnap`. A second registry entry for v2.20.0.3 was present pointing to `D:\`, likely a legacy/residual entry. The Start Menu shortcut at `C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ScanSnap\ScanSnap Home.lnk` was confirmed present.
+
+A second PowerShell command copied that Start Menu shortcut to `C:\Users\Public\Desktop\ScanSnap Home.lnk`, placing it on the Public Desktop so it is visible to all user accounts on the machine. The command completed with exit 0 and confirmed the file was present at the destination.
+
+---
+
+## Key Decisions
+
+- Used `C:\Users\Public\Desktop\` rather than a specific user profile desktop — avoids needing to identify the logged-on user and ensures the shortcut persists across user logins.
+- Copied the existing Start Menu `.lnk` file rather than creating a new shortcut from scratch — preserves the correct icon, working directory, and launch parameters already set by the ScanSnap installer.
+
+---
+
+## Problems Encountered
+
+None. Both commands completed successfully on first dispatch.
+
+---
+
+## Configuration Changes
+
+- **Created:** `C:\Users\Public\Desktop\ScanSnap Home.lnk` on SP-SharonW11 (copied from Start Menu shortcut)
+
+---
+
+## Credentials & Secrets
+
+None accessed or created.
+
+---
+
+## Infrastructure & Servers
+
+- **Agent:** SP-SharonW11
+- **Agent ID:** 86de13d7-0f81-43ac-85d9-1d52855c805d
+- **Client:** Shinn, Sharon (Home)
+- **OS:** Windows
+- **Status:** Online at time of task
+
+---
+
+## Commands & Outputs
+
+**Check ScanSnap install (cmd: c9ff087a):**
+```
+ScanSnap Home v3.3.1.5 — C:\Program Files (x86)\PFU\ScanSnap
+ScanSnap Home v2.20.0.3 — D:\ (residual/legacy entry)
+Start Menu shortcut: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ScanSnap\ScanSnap Home.lnk
+```
+
+**Create desktop shortcut (cmd: 49c45691):**
+```
+SUCCESS: Desktop shortcut created at C:\Users\Public\Desktop\ScanSnap Home.lnk
+Exit code: 0
+```
+
+---
+
+## Pending / Incomplete Tasks
+
+None. Task complete.
+
+---
+
+## Reference Information
+
+- RMM agent search: `bash .claude/scripts/rmm-search.sh "Sharon Shinn"`
+- ScanSnap install path: `C:\Program Files (x86)\PFU\ScanSnap\Home\`
+- Main executable: `C:\Program Files (x86)\PFU\ScanSnap\Home\PfuSshMain.exe`
+- Discord thread: 1517591767149580488